Link copied to clipboard # Birdeye vs Yext Comparison - What are their main differences? Share [ Export ](/compare/birdeye/yext/export.csv) BirdeyeYext[+ Add Product](#) Pricing **Birdeye** Free Trial **Contact Us** · Starter **Yext** Free Trial No pricing available **Pricing Insights** from reviews Time to Implement **Birdeye** 1 monthFaster Based on 975 responses **Yext** 2 months Based on 97 responses Return on Investment **Birdeye** 9 months2 months sooner Based on 833 responses **Yext** 11 months Based on 84 responses Perceived Cost **Birdeye** $$$$$ **Yext** $$$$$ Average Discount **Birdeye** 9% **Yext** 12%3% more ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") ![Yext](https://images.g2crowd.com/uploads/product/hd_favicon/5704960912a514431d185a72d7a73091/yext%282%29.svg "Yext") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Birdeye** [ Easy Everyday Navigation (540) ](https://www.g2.com/products/birdeye/reviews?filters%5Bsentiment_snippet%5D=2524623&qs=pros-and-cons#reviews)[ Responsive Support (328) ](https://www.g2.com/products/birdeye/reviews?filters%5Bsentiment_snippet%5D=2524796&qs=pros-and-cons#reviews)[ Confusing Navigation (61) ](https://www.g2.com/products/birdeye/reviews?filters%5Bsentiment_snippet%5D=2524435&qs=pros-and-cons#reviews)[ High Cost For Value (56) ](https://www.g2.com/products/birdeye/reviews?filters%5Bsentiment_snippet%5D=2524808&qs=pros-and-cons#reviews) **Yext** [ Ease of Use (360) ](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=1936276&qs=pros-and-cons#reviews)[ Helpful (199) ](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=1935111&qs=pros-and-cons#reviews)[ Complex Usability (99) ](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=2114668&qs=pros-and-cons#reviews)[ Learning Curve (83) ](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=1936302&qs=pros-and-cons#reviews) Integrations **Birdeye** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_93160aa2a15e7bafb18074a54858cf87/1coresolution.png "Product Avatar Image") 1CoreSolution ](https://www.g2.com/products/1coresolution/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3daed0a0106e1008bdcaed7498296072/8am-mycase.png "Product Avatar Image") 8am MyCase ](https://www.g2.com/products/8am-mycase/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9f489c96376750da1af96f0fd061c6ef/advancedmd.png "Product Avatar Image") AdvancedMD ](https://www.g2.com/products/advancedmd/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_114405f4f2fbda83a0d553e1a3beeb2d/agencyanalytics.jpg "Product Avatar Image") AgencyAnalytics ](https://www.g2.com/products/agencyanalytics/reviews)[ View all ](https://www.g2.com/products/birdeye/integrations) **Yext** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a7938ffd6497884772dc39786f9e1e2/adobe-experience-manager.png "Product Avatar Image") Adobe ](https://www.g2.com/products/adobe-experience-manager/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_81d19879afcddf6f601b339decbd9e47/amplience.png "Product Avatar Image") Amplience ](https://www.g2.com/products/amplience/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d28109f8aedac2027300d9a6bdce13cb/broadly.jpg "Product Avatar Image") Broadly ](https://www.g2.com/products/broadly/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_77d7429c23569c5165fdc429d10c2644/canva.png "Product Avatar Image") Canva ](https://www.g2.com/products/canva/reviews)[ View all ](https://www.g2.com/products/yext/integrations) Screenshots **Birdeye** ![Birdeye screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/102633/Screenshot_2026-09-16_at_2.13.36_PM.png) **Yext** ![Yext screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1481450/Screenshot-2026-06-11-at-3%282%29.00.36-PM.png) **Ratings** from reviews Meets Requirements **Birdeye** **9.3** /10 Based on 3,691 responses **Yext** **8.8** /10 Based on 855 responses Ease of Use **Birdeye** **9.3** /10 Based on 3,750 responses **Yext** **8.5** /10 Based on 876 responses Ease of Setup **Birdeye** **9.1** /10 Based on 2,798 responses **Yext** **8.3** /10 Based on 651 responses Ease of Admin **Birdeye** **9.3** /10 Based on 2,286 responses **Yext** **8.5** /10 Based on 411 responses Quality of Support **Birdeye** **9.4** /10 Based on 3,517 responses **Yext** **8.5** /10 Based on 804 responses Has the product been a good partner in doing business? **Birdeye** **9.4** /10 Based on 2,283 responses **Yext** **8.7** /10 Based on 411 responses Product Direction (% positive) **Birdeye** **9.4** /10 Based on 3,587 responses **Yext** **8.2** /10 Based on 816 responses **Features** ratings from reviews Local Listing Management **8.8** /10 Based on 590 responses **8.6** /10 Based on 286 responses Local SEO **9.0** /10 Based on 444 responses **8.4** /10 Based on 172 responses Social Media Management **8.4** /10 Based on 551 responses **7.9** /10 Based on 169 responses Online Reputation Management **8.9** /10 Based on 2,529 responses **7.6** /10 Based on 246 responses Marketing Automation **9.4** /10 Based on 21 responses Not enough data AI Content Creation Platforms **8.3** /10 Based on 28 responses Not enough data Digital Governance Not enough data **8.3** /10 Based on 34 responses Conversational Marketing **8.6** /10 Based on 478 responses Not enough data Store Locator Not enough data **8.1** /10 Based on 119 responses SMS Marketing **8.4** /10 Based on 330 responses Not enough data Payment Processing **8.6** /10 Based on 48 responses Not enough data Knowledge Base Not enough data **8.2** /10 Based on 107 responses SEO Tools Not enough data **6.5** /10 Based on 65 responses Enterprise Search Software Not enough data **8.7** /10 Based on 27 responses Experience Management **8.4** /10 Based on 643 responses Not enough data AI Agents For Business Operations **8.9** /10 Based on 33 responses Not enough data Patient Engagement **8.5** /10 Based on 269 responses Not enough data Chatbots **8.7** /10 Based on 275 responses Not enough data Landing Page Builders Not enough data **7.3** /10 Based on 47 responses Feedback Analytics **8.9** /10 Based on 739 responses Not enough data Conversational Support **8.7** /10 Based on 439 responses Not enough data Live Chat **8.8** /10 Based on 577 responses Not enough data Digital Communications Governance Not enough data **9.4** /10 Based on 15 responses Answer Engine Optimization (AEO) **10.0** /10 Based on 13 responses Not enough data Customer Advocacy **8.5** /10 Based on 52 responses Not enough data ## Birdeye vs. Yext: Which Is Best for You? Generated using AI Last updated October 01, 2026, based on 5,196 verified G2 reviews. ![Birdeye](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Birdeye") ### Choose Birdeye if… - You need **automated review collection** with multiple engagement methods like QR codes and email links. - You want **dedicated account support** with regular strategic reviews to improve ratings and reviews. - You require **consolidated management** of reviews, listings, and Google Business Profile postings in one platform. - You prioritize **responsive customer service** that quickly resolves integration and setup issues. Show more ![Yext](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5246d5413aefc69f3ef529bf80feed27/yext.jpg "Yext") ### Choose Yext if… - You need **bulk updating and management** of listings and store data across many locations. - You require **robust analytics and reporting** to track review trends and sentiment over time. - You want **dashboards** that simplify reputation monitoring and responding to reviews. - You manage **large multi-location businesses** needing mass changes and centralized governance of data. Show more User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 46.2% Mid-Market(51-1000 emp.) 34.2% Enterprise(\> 1000 emp.) 19.5% Small-Business(50 or fewer emp.) 46.2% Mid-Market(51-1000 emp.) 34.2% Enterprise(\> 1000 emp.) 19.5% Small-Business(50 or fewer emp.) 29.4% Mid-Market(51-1000 emp.) 31.2% Enterprise(\> 1000 emp.) 39.3% Small-Business(50 or fewer emp.) 29.4% Mid-Market(51-1000 emp.) 31.2% Enterprise(\> 1000 emp.) 39.3% **Reviewers' Industry** [![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye")](https://www.g2.com/products/birdeye/reviews) Birdeye Hospital & Health Care 10.1% Real Estate 9.3% Construction 7.1% Marketing and Advertising 6.7% Medical Practice 6.1% Other 60.6% [![Yext](https://images.g2crowd.com/uploads/product/hd_favicon/5704960912a514431d185a72d7a73091/yext%282%29.svg "Yext")](https://www.g2.com/products/yext/reviews) Yext Financial Services 18.0% Hospital & Health Care 8.6% Insurance 7.6% Marketing and Advertising 7.4% Retail 7.0% Other 51.4% Alternatives **Birdeye Alternatives** ![SOCi](https://images.g2crowd.com/uploads/product/hd_favicon/75e4c84354a52cc911139badfdcfe772/soci.SVG "SOCi") [ SOCi ](/products/soci/reviews) ![Reputation](https://images.g2crowd.com/uploads/product/hd_favicon/e42e14e54e8cc8a09b1c962154fce161/reputation.svg "Reputation") [ Reputation ](/products/reputation/reviews) ![HighLevel](https://images.g2crowd.com/uploads/product/hd_favicon/1b1768590601b2f3e308578289b8c50d/highlevel.svg "HighLevel") [ HighLevel ](/products/highlevel/reviews) ![Vendasta AI Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e7d9e1faf02dca42238e56a5f4b12b54/vendasta-ai-platform.svg "Vendasta AI Platform") [ Vendasta AI Platform ](/products/vendasta-ai-platform/reviews) **Yext Alternatives** ![SOCi](https://images.g2crowd.com/uploads/product/hd_favicon/75e4c84354a52cc911139badfdcfe772/soci.SVG "SOCi") [ SOCi ](/products/soci/reviews) ![Uberall](https://images.g2crowd.com/uploads/product/hd_favicon/649ca9d5984ac6690f36227efaa894ed/uberall-2024-01-10.svg "Uberall") [ Uberall ](/products/uberall-2024-01-10/reviews) ![Semrush](https://images.g2crowd.com/uploads/product/hd_favicon/e6c872117633137a9a91ffa14ee3ce41/semrush%282%29.svg "Semrush") [ Semrush ](/products/semrush/reviews) ![Synup](https://images.g2crowd.com/uploads/product/hd_favicon/05c6e800c49b5305222f461a366f5e8b/synup.svg "Synup") [ Synup ](/products/synup/reviews) ## Birdeye vs Yext FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Yext vs Birdeye? Birdeye stands out from Yext with higher reviewer ratings, stronger support, and a greater focus on ease of use for small businesses. | [Yext](https://www.g2.com/products/yext/reviews) | [Birdeye](https://www.g2.com/products/birdeye/reviews) | | --- | --- | | 4.4/5 (1,124 reviews) | 4.7/5 (4,205 reviews) | | Small-Business | Small-Business | | 8.3 | 9.1 | | 8.5 | 9.4 | | Ease of Use (352 all-time mentions) | Ease of Use (1,019 all-time mentions) | ### How do the pricing models of Yext and Birdeye compare? Birdeye is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions. - **Yext:** Recent reviews cite concerns about annual price increases and contract rigidity, with some reviewers noting the platform is expensive for small businesses. - **Birdeye:** Reviewers describe Birdeye as affordable for multi-location businesses and highlight satisfaction with its value, though some mention hidden contract details and transaction fees. - **Switching reasons:** Several reviewers mention switching to Birdeye for better value and more features at a similar or lower cost. ### What are the best alternatives to Yext and Birdeye? The top 3 alternatives to Yext and Birdeye are SOCi, Reputation, and Uberall. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Yext](https://www.g2.com/products/yext/reviews) | 4.4/5 (1,124) | Small-Business | Recent reviews cite high cost for small businesses | Ease of Use (352 all-time mentions) | | [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5 (4,205) | Small-Business | Reviewers highlight affordability for multi-location businesses | Ease of Use (1,019 all-time mentions) | | [SOCi](https://www.g2.com/products/soci/reviews) | 4.5/5 (4,670) | Small-Business | — | — | | [Reputation](https://www.g2.com/products/reputation/reviews) | 4.5/5 (2,469) | Mid-Market | — | — | | [Uberall](https://www.g2.com/products/uberall-2024-01-10/reviews) | 4.4/5 (237) | Mid-Market | — | — | ### Which AI Marketing Agents features should I prioritize when comparing Yext and Birdeye? Buyers should prioritize ease of use, review management, integrations, AI capabilities, and centralized management when comparing Yext and Birdeye. - **Ease of Use:** Yext (8.5), Birdeye (9.3); Birdeye has 1,019 all-time mentions, Yext 352. - **Review Management:** Birdeye (851 all-time mentions), Yext (148 all-time mentions). - **Integrations:** Birdeye integrates with Facebook (229 all-time mentions) and AppFolio (7); Yext integrates with Facebook (48) and Google My Business (17). - **AI Capabilities:** Yext offers AI Text Generation; Birdeye features AI-powered review responses and insights, with automation mentioned in 359 reviews. - **Centralized Management:** Birdeye (357 all-time mentions), Yext (183 all-time mentions). ### What are the pros and cons of Yext vs Birdeye? Birdeye's headline strength is ease of use and review management, while Yext is noted for centralized management and analytics. - **Yext strengths:** Ease of Use (352 all-time mentions), Centralized Management (183), Helpful (194), Review Management (148), Easy Setup (144), Robust analytics and reporting features. - **Yext trade-offs:** Complex Usability (99), Learning Curve (81), Reviewers cite contract rigidity and higher cost for small businesses. - **Birdeye strengths:** Ease of Use (1,019), Helpful (1,009), Review Management (851), Customer Support (720), Features (589), Automation (359), Centralized Reviews (497), Time-saving (378), High satisfaction with onboarding and support. - **Birdeye trade-offs:** Some reviewers mention hidden contract details and transaction fees, and a learning curve for advanced features. ### Is Yext or Birdeye better for small businesses? Birdeye is the better fit for small businesses, with higher satisfaction scores and more positive small-business reviewer sentiment. - **Yext:** Largest segment is Small-Business; reviewers note ease of use but cite concerns about pricing and contract flexibility for small companies. - **Birdeye:** Largest segment is Small-Business; reviewers consistently highlight affordability, ease of setup, and strong support for small and multi-location businesses. ### Which AI Marketing Agents platform has better integrations? Birdeye is favored by reviewers for integrations, with broader and more frequently cited connections. - **Yext:** Integrates with Facebook (48 all-time mentions), Google My Business (17), and Data Studio (1); reviewers mention integration ease but cite occasional syncing issues. - **Birdeye:** Integrates with Facebook (229 all-time mentions) and AppFolio (7); reviewers highlight the breadth of integrations and ease of connecting with major platforms. ### How do Yext and Birdeye compare on customer support? Birdeye leads Yext in Quality of Support by a material margin, with a 0.9-point advantage (Birdeye 9.4, Yext 8.5). - **Yext:** Reviewers mention helpful support (178 all-time mentions) but cite slow response times and challenges with contract discussions. - **Birdeye:** Customer Support is cited in 720 reviews, with many reviewers praising responsiveness, onboarding, and ongoing assistance. ### Which is easier to implement, Yext or Birdeye? Birdeye is easier to implement than Yext, with a 0.8-point higher Ease of Setup score (Birdeye 9.1, Yext 8.3). - **Yext:** Reviewers describe setup as generally straightforward but note occasional confusion and a learning curve for some features. - **Birdeye:** Reviewers consistently highlight easy onboarding, intuitive setup, and supportive guidance during implementation. ### Which product has better AI? Birdeye is rated higher for AI, with more frequent reviewer mentions of automation and AI-powered features. - **Yext:** Offers AI Text Generation; reviewers mention AI-generated review responses and centralized AI-driven support, but with fewer all-time mentions than Birdeye. - **Birdeye:** Automation is cited in 359 reviews, with reviewers highlighting AI-powered review responses, insights, and workflow automation as key differentiators.