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Xurrent IMR Reviews & Product Details

Pricing

Pricing provided by Xurrent IMR.

Enterprise

Custom

Xurrent IMR Reviews (202)

Reviews

Xurrent IMR Reviews (202)

4.5
202 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and seamless integrations of Xurrent IMR, highlighting its ability to streamline incident management and alerting processes. The intuitive interface and responsive customer support enhance user satisfaction, making it a reliable choice for teams. However, some users note that the UI could be more modern and that certain advanced features may require a learning curve.

Pros & Cons

Generated from real user reviews
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Vishal S.
VS
Vishal S.
Software developer
Small-Business (50 or fewer emp.)
"Smooth Interaction and Tracking That Work Seamlessly Together"
5/5
What do you like best about Xurrent IMR?

The app’s interaction and tracking features are really good, and they work smoothly together. Review collected by and hosted on G2.com.

What do you dislike about Xurrent IMR?

Nothing major as of now everything works seamless Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Centralized Alerts and Automated Incident Response That Streamline Collaboration"
4/5
What do you like best about Xurrent IMR?

What I like best about Xurrent IMR is its ability to centralize alerts, automate incident response, and enable seamless team collaboration, helping organizations resolve incidents faster with less operational overhead. Review collected by and hosted on G2.com.

What do you dislike about Xurrent IMR?

The UI for advanced features could be more intuitive, especially for schedule management and incident configuration. More detailed analytics, additional third-party integrations, and enhanced AI capabilities for alert correlation would make the platform even stronger. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Centralized Alerts and Automated Incident Response That Boost Team Collaboration"
4/5
What do you like best about Xurrent IMR?

What I like best about Xurrent IMR is its ability to centralize alerts, automate incident response, and enable seamless team collaboration, helping organizations resolve incidents faster with less operational overhead. Review collected by and hosted on G2.com.

What do you dislike about Xurrent IMR?

The UI for advanced features could be more intuitive, especially for schedule management and incident configuration. More detailed analytics, additional third-party integrations, and enhanced AI capabilities for alert correlation would make the platform even stronger. Review collected by and hosted on G2.com.

Mohammed K.
MK
Mohammed K.
Devops engineer
Mid-Market (51-1000 emp.)
"Never Miss an Alert with Flexible Notifications and AI Postmortems"
4.5/5
What do you like best about Xurrent IMR?

There are multiple options for notifications: they can send a message, place a call, and also send Slack notifications, so you never miss an alert. They also have an AI-enabled service that can create a postmortem report for any alert. Review collected by and hosted on G2.com.

What do you dislike about Xurrent IMR?

They should add a dark mode option for the web interface. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Small-Business (50 or fewer emp.)
"Affordable, Easy-to-Use Alerting with Great API Integrations"
4.5/5
What do you like best about Xurrent IMR?

gives API for AI integrations for auto triaging by our bot. Affordable pricing and minimal UI that is sufficient and easy to use . Almost immediate alerts from the telemetry sources . Easy to switch from other similar apps like pagerduty and also easy to onboard Review collected by and hosted on G2.com.

What do you dislike about Xurrent IMR?

A bit of the sections I feel that are in the UI are not used and can be removed. I never have to leave the first page where I see alerts or incidents which is good but the other sections in the sidebar are never used Review collected by and hosted on G2.com.

Arjit S.
AS
Arjit S.
Assistant Manager
Mid-Market (51-1000 emp.)
"Zenduty Significantly Improved Our Incident Response and Operational Efficiency"
5/5
What do you like best about Xurrent IMR?

Zenduty has significantly improved our incident response workflow and operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about Xurrent IMR?

There's not one at the moment; It's easier to access with multiple options Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Timely, Customizable Alerts That Fit Weekdays and Weekends"
5/5
What do you like best about Xurrent IMR?

I like the timely reminders, and I also like how you can customize it.

I use it to set up alert notifications and also customize it for weekends and weekdays diffrently

I use grafana for alert generation and xurrent imr for notification on slack and mobiles , adn alerts are always on time Review collected by and hosted on G2.com.

What do you dislike about Xurrent IMR?

only this which I dislike about it is that chaning of ONCALL is a bit diffcult Review collected by and hosted on G2.com.

Adaora N.
AN
Adaora N.
Support Associate
Small-Business (50 or fewer emp.)
"Loud, Reliable Alerts and Easy Code Embedding—No Issues So Far"
3.5/5
What do you like best about Xurrent IMR?

The alerts are loud and notify me even when I'm AFK, and I like how we can embed the code into our systems too Review collected by and hosted on G2.com.

What do you dislike about Xurrent IMR?

I don't dislike anything so far. If I find anything in the future, I'll be happy to share Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Simple Integration That Eliminates Another Tool to Maintain"
4/5
What do you like best about Xurrent IMR?

I like its simplicity and the idea that, after integration, we don’t have to maintain yet another tool. Review collected by and hosted on G2.com.

What do you dislike about Xurrent IMR?

There are only two severity levels, high and low. It would be better if they were labeled as P1, P2, P3, and so on instead. Review collected by and hosted on G2.com.

Prince V.
PV
Prince V.
Lead DevOps Engineer
Enterprise (> 1000 emp.)
"Robust Integrations Enhance Monitoring"
3.5/5
What do you like best about Xurrent IMR?

I feel the timeline and service-wise classification is beneficial, and what I like most are the many integrations. The integrations with AWS, CloudWatch, Prometheus, OpenSearch, AWS, and Victoria Metrics are good and helpful, making it very beneficial. It's easy to use and user-friendly, and the migration from our older service to this newer service was straightforward, making Xurrent IMR an easier one to use. Review collected by and hosted on G2.com.

What do you dislike about Xurrent IMR?

I'd like if there was day-wise alerting, it would help us track more easily. Review collected by and hosted on G2.com.

Questions about Xurrent IMR? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is StatusCast used for?

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0
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GU
Guest User
•
Last activity over 2 years ago

What is Zenduty used for?

0 Upvotes
1
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Pricing Options

Pricing provided by Xurrent IMR.

Enterprise

Custom

Growth

$15
per user per month

Starter

$5
per user per month
Xurrent IMR Comparisons
Xurrent IMR Features
Constant Monitoring
Timely Alerts
TIcket Accuracy
Ticket Assignment
Standardization
Lifecycle Visualization
AI Text Generation
AI Text Summarization
Autonomous Task Execution
Multi-step Planning
Cross-system Integration