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Xeno

By Xeno

4.6 out of 5 stars

How would you rate your experience with Xeno Marketing Cloud?

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Xeno Reviews & Product Details

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Xeno Reviews (34)

Reviews

Xeno Reviews (34)

4.6
34 reviews

Pros & Cons

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Verified User in Entertainment
UE
Small-Business (50 or fewer emp.)
"Optimal"
What do you like best about Xeno?

I find that "Xeno" is a very interesting and innovative app. The features are well thought out, and the design is appealing and modern. I particularly like the ability to interact quickly and easily with other users. The app offers a variety of features that make the user experience exciting and diverse. The functions are extensive and versatile. Review collected by and hosted on G2.com.

What do you dislike about Xeno?

A small drawback is that the app sometimes responds a bit slowly, especially on older devices. Additionally, some features could be designed to be more intuitive, as you sometimes have to search a bit to find certain options. Review collected by and hosted on G2.com.

Anand P.
AP
Small-Business (50 or fewer emp.)
"Great platform for retailers"
What do you like best about Xeno?

Persona based metric. Extremely helpful. I don't have to think too much to use the platform.

A few clicks and I can get insights or even launch campaigns. Review collected by and hosted on G2.com.

What do you dislike about Xeno?

features maybe limiting from time to time. Review collected by and hosted on G2.com.

Ritik R.
RR
Salesforce Developer
Small-Business (50 or fewer emp.)
"Good Support Team"
What do you like best about Xeno?

The most likable thing about Xeno is its support team. They are very supportive in every step of the collaboration. Review collected by and hosted on G2.com.

What do you dislike about Xeno?

Nothing for now. Xeno is doing pretty well. Review collected by and hosted on G2.com.

Aniket  K.
AK
Senior Product Manager
Mid-Market (51-1000 emp.)
"Great onboarding & support!"
What do you like best about Xeno?

The onboarding was meticulous and the team was available all the time to help guide the integration. All the queries were answered patiently and, almost, instantly. We also had great support during the migration process despite being a holiday weekend. Weekly calls are scheduled to check on any post-migration issues and are resolved promptly. Review collected by and hosted on G2.com.

What do you dislike about Xeno?

Self-serve capabilities within the dashboard are not yet available and there is a reliance on human intervention for a few processes which slows down the activities, at times. Review collected by and hosted on G2.com.

RB
Head, Brand - Chumbak
Mid-Market (51-1000 emp.)
"Easy and collaborative"
What do you like best about Xeno?

The digital-first strategy helps with quicker decision making, quicker results and helps with better visibility and perspective of your customer base. We are now exploring the next step of CRM with a membership loyalty program and look forward to a seamless integration. Review collected by and hosted on G2.com.

What do you dislike about Xeno?

No downside; in particular, we are working on making the data transfer more seamless at both ends. Review collected by and hosted on G2.com.

Sampada P.
SP
Sr. Manager Marketing - Growel's 101 Mall
Small-Business (50 or fewer emp.)
"Good, Energetic and Dedicated Team"
What do you like best about Xeno?

Promptness of the team in resolving concerns and willingness to learn, Review collected by and hosted on G2.com.

What do you dislike about Xeno?

The program needs to be more end user B2C friendly and technologically enabled to cater to the end user directly. Automation of the process. Review collected by and hosted on G2.com.

BP
Brand Manager - Marketing
Enterprise (> 1000 emp.)
"A team of energetic & curious minds who intend on bringing about a positive change in your business"
What do you like best about Xeno?

Professionals who are understanding & work towards bringing something new to the table helps the business grow. Review collected by and hosted on G2.com.

What do you dislike about Xeno?

The on-boarding process was slightly longer than expected Review collected by and hosted on G2.com.

Ishaan C.
IC
marketing intern
Mid-Market (51-1000 emp.)
"Great team"
What do you like best about Xeno?

The guidance of the team and constant support. They make the client feel important. Review collected by and hosted on G2.com.

What do you dislike about Xeno?

As of now nothing. Xeno is doing pretty good Review collected by and hosted on G2.com.

JM
Chief Strategy Officer
"Xeno is apt for all retail businesses"
What do you like best about Xeno?

Ease of functionality and the results it gives Review collected by and hosted on G2.com.

What do you dislike about Xeno?

Nothing specifically. It works really well Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Mid-Market (51-1000 emp.)
"Effective & Efficient CRM"
What do you like best about Xeno?

The team - they are always trying to innovate and develop strategies to maximize marketing returns and repeat users. Review collected by and hosted on G2.com.

What do you dislike about Xeno?

The analytics - they could be more intuitive and represented in a better view. Review collected by and hosted on G2.com.

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