WSO2 Identity Platform Reviews & Product Details

It’s easy to deploy and scale as needed, and it’s straightforward to customize based on our requirements. The fact that it’s open source is another big plus. It also integrates easily with other applications, and onboarding new applications takes less time. I also like that custom UI branding can be applied, and that its AI is available to support the required flows. Overall, it feels cost efficient. Review collected by and hosted on G2.com.

Sometimes the required branding gets added directly to certain pages, but during an upgrade we end up losing those changes. There are also some edge cases with Federated IDP that require workarounds, which makes the overall setup more complex. Review collected by and hosted on G2.com.

Renew UX, more user friendly, more capabilities plus easy to use. Following guidelines from WSO2 documentation makes it easy to install, update, and use. Review collected by and hosted on G2.com.

In my last comment, I mentioned that a total renewal of the graphic interface was necessary. Now, these new versions have a new UX and are more user-friendly with a more modern 202x interface line. Review collected by and hosted on G2.com.

WSO2 Identity Server stands out for its clean, intuitive interface that closely mirrors the concepts defined in the relevant RFCs. This alignment between theory and implementation makes it an excellent platform not only for deploying but also for learning and understanding modern identity protocols. The system's support for a wide range of SSO protocols is impressively comprehensive — whether you're working with OAuth2, OpenID Connect, SAML, or even more advanced flows, everything is available and well-documented.

Another key strength is the flexibility of the platform. When our use cases required going beyond standard SSO behavior, the WSO2 support team was highly responsive and knowledgeable, providing guidance that allowed us to meet our functional requirements without compromising on security or standards compliance. Review collected by and hosted on G2.com.

In version 7.x, the platform introduces a set of default templates aimed at simplifying administration for common scenarios. While this is a great feature for newcomers, I found that an "expert mode" was missing — one that would allow advanced users to bypass the template system entirely for more fine-grained control. The current setup requires working around these simplifications, which can be limiting for teams with deeper technical expertise who need full configurability.

That said, this topic is already under consideration for future releases, as WSO2 has shown strong responsiveness to customer feedback and actively engages with its user community to improve the product. Review collected by and hosted on G2.com.

I like how WSO2 Identity Platform offers better control, security, and customization on my platform. It helps me centralize all user information and facilitates access through federations, making login much easier. I appreciate the control I have over access, with a single management for different projects and login methods, and the ability to manage roles, groups, and permissions in a simple and controlled manner. Customization is another aspect I value, as it allows me to adapt the platform to my graphic identity, customizing every detail and button. Additionally, the ease of managing permissions makes it a simpler way to have an AD. I also highlight that, although the initial setup was a bit difficult, the documentation is very well structured and contains all the necessary information. Review collected by and hosted on G2.com.

The truth is that so far everything has adapted correctly to my needs. Perhaps I could say that a simpler way to customize would be nice, but I wouldn't give much weight to that since my front-end developers don't find it difficult to handle JavaScript. Review collected by and hosted on G2.com.

Out of the box features. Easy to integrate with any IAM project. Open source, hence customizations is super easy. Review collected by and hosted on G2.com.

The documentation can be a bit confusing while troubleshooting any issues. Review collected by and hosted on G2.com.

I like that WSO2 Identity Platform is open source and provides total transparency. Its scripting feature allows me to use custom login flows through JavaScript, which is a huge plus. I also appreciate the identity bus for connecting different apps and protocols together. The playground and the platform's future-proof design are other standout features that I find valuable. The initial setup was very easy, making it user-friendly right from the start. Review collected by and hosted on G2.com.

The UI is complex, which makes it tough to navigate. There's an update overhead that seems to add more effort. The learning curve is pretty steep, especially for new users, and it involves a lot of manual effort. Review collected by and hosted on G2.com.

The built-in MFA authenticators are easy to configure and can be set up in a short amount of time. Review collected by and hosted on G2.com.

Upgrading to the latest version, especially when customizations are involved, remains quite challenging. Review collected by and hosted on G2.com.

I find WSO2 Identity Server straightforward to use, which greatly simplifies my work in the identity domain at Vodafone. Its simplicity in debugging and the ease with which it integrates with different types of identity servers make it stand out. Among the various identity servers I've interacted with, WSO2 Identity Server is the most user-friendly, allowing everything to be managed directly from its console, thanks to its well-defined structure. Additionally, setting it up on virtual machines is hassle-free, with clear, simple steps that make the process very easy. The overall user experience is enhanced by its well-structured interface that supports my daily operations effectively. Review collected by and hosted on G2.com.

Within my team we face regular security concerns towards WSO2 Identity Server side, these security concerns are often related to some scripts which is defined for one of the service providers we have, or more general issue. I think specially from the code point of view it should be invulnerable and well tested when provided. Review collected by and hosted on G2.com.

What I appreciate most about WSO2 Identity Server is its comprehensive support for identity federation and single sign-on (SSO) using open standards like SAML 2.0, OAuth2, and OpenID Connect. It’s incredibly flexible, allowing seamless integration with a wide range of identity providers and enterprise systems.

The adaptive authentication framework is another standout feature—it enables organizations to define custom authentication flows based on user behavior, device, or risk level, which is essential for modern security needs.

Additionally, the self-service portal, multi-tenancy support, and role-based access control make it a powerful solution for both cloud-native and on-premise deployments. Being open-source, it also offers great transparency and community support.

Overall, WSO2 Identity Server delivers enterprise-grade identity management with the agility and extensibility needed for evolving digital ecosystems. Review collected by and hosted on G2.com.

Nothing Specific as Dislikes. I can Suggest Improvement area.

Must allow OTP Login

More Two Factor Authentication Connector Implementation. Review collected by and hosted on G2.com.

Our experience with WSO2 Identity Server at PSG has been defined by its ease of setup and seamless integration with our group systems via OAuth and SAML, which significantly reduced implementation time. Operationally, the platform excels with its immediate API responses, developer-friendly logging, and comprehensive REST APIs that are crucial for our DevOps automation. A core component of its value is the robust suite of security features; its Multi-Factor Authentication (MFA) is central to our daily operations, securing access for both internal staff and external customers alike. This technical excellence is matched by WSO2's excellent customer support, and as an open-source solution, it offers unparalleled flexibility and a significantly lower total cost of ownership, making it a strategically sound asset for PSG's technology stack. Review collected by and hosted on G2.com.

While WSO2 Identity Server is a powerful platform, it is not without its challenges, particularly for teams managing large-scale deployments. Its deep extensibility, a key strength, also introduces a considerable learning curve, and teams may find the documentation difficult to navigate for highly specific or advanced customizations. As a robust, enterprise-grade Java application, it can be resource-intensive, demanding careful infrastructure planning and performance tuning. This complexity can also surface during major version migrations, which often require significant manual effort and meticulous planning to execute successfully, particularly in environments with heavy customization. Review collected by and hosted on G2.com.