--- title: Workiz Reviews meta_title: 'Workiz Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 231 reviews by the users' company size, role or industry to find out how Workiz works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 231 scale: '5' date_modified: '2026-06-30' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Workiz Reviews **Vendor:** Workiz **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 231 ## About Workiz You’ve built something real. Brick by brick, call by call. You didn’t wait for a blueprint, you became the blueprint. You’ve put in the work, made the tough decisions, and built your business on your own terms. We’re not here to rewrite your story. We’re here to help you amplify it. To give you the tools to move forward, not start from scratch. Workiz was built for service pros who already know what it takes — the hard work, the late hours, the persistence. You’ve figured out how to make things run, but we know it can be done smarter, faster, and more efficiently. No wasted steps. No slowing down. Just real solutions that keep pace with your ambition. You know where you’re going. Workiz is here to help you get there, faster. With real AI and smart automation working in the background, Workiz simplifies your operations, strengthens customer relationships, and grows your service business. Trusted by over 120,000 service pros, Workiz helps you streamline your day-to-day, increase revenue, and deliver a superior customer experience. Win more jobs with tools like Genius Answering, Angi, Thumbtack, and Google’s Local Services Ads. Impress customers and stay connected with real-time communication through the Workiz mobile app. And manage everything from one central hub, syncing seamlessly with QuickBooks, Stripe, CompanyCam, and more — all from your Workiz dashboard. Book a free demo: https://link.workiz.com/g2 Try Workiz free for 7 days: https://link.workiz.com/g2-trial #FieldService #FSM #HomeServiceBusiness #ServicePros #Contractors #SmallBusinessGrowth #HVAC #Plumbing #Locksmith #ApplianceRepair #Electricians #JunkRemoval #Workiz #BusinessAutomation #SmartScheduling ## Workiz Pros & Cons **What users like:** - Users appreciate the **efficient customer support** through the message center, enhancing communication and streamlining operations. (21 reviews) - Users find Workiz to be **incredibly easy to use** , seamlessly integrating various features for efficient business management. (17 reviews) - Users find Workiz to be **user-friendly** , appreciating easy navigation and helpful features that streamline business operations. (17 reviews) - Users appreciate the **integrations** of Workiz, enhancing communication, automating processes, and streamlining business management. (13 reviews) - Users love the **intuitive scheduling management** of Workiz, streamlining operations and enhancing team efficiency effortlessly. (9 reviews) - Easy Integration (7 reviews) - Navigation Ease (6 reviews) - Time Management (6 reviews) - Easy Setup (5 reviews) - Innovation (5 reviews) **What users dislike:** - Users experience **customization difficulties** with limited options and quirks that complicate their usability and preferences. (10 reviews) - Users are frustrated with Workiz's **high pricing** and inconsistent billing practices, leading to diminished trust and loyalty. (8 reviews) - Users indicate that **improvement is needed** in the mobile app’s flow, UI efficiency, and overall performance. (7 reviews) - Users experience a **steep learning curve** with Workiz, particularly in setting up automations and templates effectively. (7 reviews) - Users express concern over the **high pricing** of Workiz, feeling that costs escalate with new features and unnecessary charges. (6 reviews) - Users express frustration over **poor support** , citing issues with customer service and deceptive practices affecting their experience. (6 reviews) - Mobile Limitations (5 reviews) - Poor Design (4 reviews) - Reporting Issues (4 reviews) - Users find **feature limitations** in Workiz, particularly lacking customization options and a robust sales feature for reps. (3 reviews) ## Workiz Discussions - [How can I](https://www.g2.com/discussions/52141-how-can-i) - 1 comment, 1 upvote - [How do I transfer or patch over a call from our main WorkIz phone number to the next available extension/number? Also, Is there a way to sync the WorkIz work schedule to any of our other Calendar apps such as Google Calendar, Outlook, or Calendly??](https://www.g2.com/discussions/42367-how-do-i-transfer-or-patch-over-a-call-from-our-main-workiz-phone-number-to-the-next-available-extension-number-also-is-there-a-way-to-sync-the-workiz-work-schedule-to-any-of-our-other-calendar-apps-such-as-google-calendar-outlook-or-calendly) - 1 comment, 1 upvote - [How does Housecall Pro work?](https://www.g2.com/discussions/how-does-housecall-pro-work) - 1 comment - [How much is Workiz software?](https://www.g2.com/discussions/how-much-is-workiz-software) - 1 comment - [View Workiz pricing details and edition comparison](https://www.g2.com/products/workiz/reviews?page=8&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-03+22%3A56%3A07+-0500&secure%5Bsession_id%5D=d841a22e-67e7-4e72-9a66-4380ce1176a8&secure%5Btoken%5D=67a0764fcd0599ffbb5c435b6723fcf524681d73252e87b8aa3fd43dc36af004&format=llm_user) ## Workiz Integrations - [CallRail](https://www.g2.com/products/callrail/reviews) - [Google Calendar for Confluence](https://www.g2.com/products/google-calendar-for-confluence/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Linxup](https://www.g2.com/products/linxup/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Workiz Features **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Generative AI** - AI Text Summarization - AI Image-to-Text **Before the Job** - Calendar - Dispatch - Roles - Booking **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **Personalization** - Branding - Links **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction ## Top Workiz Alternatives - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - 4.3/5.0 (198 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (499 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (366 reviews)