Introducing G2.ai, the future of software buying.Try now
Compare ServiceTitan and Workiz 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Fluix
Visit Website
At a Glance
Market Segments
Small-Business (65.0% of reviews)
Small-Business (95.7% of reviews)
Entry-Level Pricing
No pricing available
$187.00 1 Members Per Month
ServiceTitan
Star Rating
(339)4.5 out of 5
Market Segments
Small-Business (65.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanWorkiz
Star Rating
(221)4.5 out of 5
Market Segments
Small-Business (95.7% of reviews)
Pros & Cons
Entry-Level Pricing
$187.00 1 Members Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ServiceTitan excels in its Dispatch feature, scoring 8.9, which allows for efficient job assignment and tracking. In contrast, Workiz, with a score of 8.8, also offers solid dispatch capabilities but lacks some of the advanced features that ServiceTitan provides.
- Reviewers mention that Workiz shines in Ease of Setup, scoring 8.8 compared to ServiceTitan's 6.8. Users appreciate the straightforward onboarding process with Workiz, making it a preferred choice for small businesses looking to get started quickly.
- G2 users highlight the superior Quality of Support from Workiz, which scores 8.7, while ServiceTitan scores 7.8. Reviewers often commend Workiz for its responsive customer service and helpful resources, which can be crucial for businesses needing immediate assistance.
- Users on G2 report that ServiceTitan's AI Image-to-Text feature, scoring 6.8, is more robust than Workiz's 5.9. Reviewers appreciate the accuracy and efficiency of ServiceTitan's image processing capabilities, which can streamline operations significantly.
- Reviewers mention that both products perform well in Client Notifications, with ServiceTitan scoring 8.5 and Workiz at 8.7. However, users note that Workiz offers more customizable notification options, enhancing client engagement and satisfaction.
- Users say that while both platforms have similar scores in Invoicing at 8.7, ServiceTitan is often praised for its comprehensive invoicing features that integrate seamlessly with other financial tools, making it a strong contender for businesses with complex billing needs.
Pricing
Entry-Level Pricing
ServiceTitan
No pricing availableWorkiz
Kickstart
$187.00
1 Members Per Month
The perfect starter kit.
- Scheduling
- 2 Automations
- Jobs, estimates & invoices
Free Trial
ServiceTitan
No trial information availableWorkiz
Free Trial is available
Ratings
Meets Requirements
8.8
281
8.7
158
Ease of Use
8.5
285
8.8
163
Ease of Setup
6.9
213
8.7
127
Ease of Admin
8.1
192
9.1
105
Quality of Support
7.8
276
8.7
157
Has the product been a good partner in doing business?
8.7
193
9.0
107
Product Direction (% positive)
9.1
276
9.3
137
Features by Category
Generative AI
7.9
82
7.8
45
6.8
78
6.3
25
Before the Job
7.4
182
8.5
117
8.9
200
8.8
112
8.4
195
8.7
111
8.4
190
8.4
103
On the Job
8.6
196
8.3
107
7.8
198
8.3
113
7.3
180
7.6
77
8.5
201
8.7
110
8.1
170
8.2
99
After the Job
8.4
200
8.3
109
8.3
198
8.3
105
8.7
198
8.8
112
7.9
181
8.1
91
Agentic AI - Field Service Management
4.6
16
8.6
7
4.7
16
7.9
7
4.8
16
8.3
7
Categories
Categories
Shared Categories
ServiceTitan and Workiz are categorized as Field Service Management
Unique Categories
ServiceTitan is categorized as Pest Control and HVAC
Workiz has no unique categories
Reviews
Reviewers' Company Size
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workiz
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
36.5%
Consumer Services
24.0%
Utilities
4.6%
Marketing and Advertising
4.0%
Accounting
3.6%
Other
27.4%
Construction
33.3%
Consumer Services
23.8%
Transportation/Trucking/Railroad
4.8%
Electrical/Electronic Manufacturing
4.3%
Retail
3.8%
Other
30.0%
Discussions
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
How do I transfer or patch over a call from our main WorkIz phone number to the next available extension/number? Also, Is there a way to sync the WorkIz work schedule to any of our other Calendar apps such as Google Calendar, Outlook, or Calendly??
1 Comment
TE
Hey, Raymond!
We’re happy to help! Workiz does have an integrated phone system with tons of capabilities. You can easily set up a second number on the call...Read more
How much is Workiz software?
1 Comment
KC
My small company has less than 5 people with room to grow. We picked the standard plan, which required an up-front investment of $2028. We also pay monthly...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
