# Housecall Pro vs Workiz Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Housecall Pro excels in overall user satisfaction, reflected in its higher G2 Score compared to Workiz. Users appreciate its user-friendly interface, which simplifies onboarding for new employees, making it a preferred choice for small businesses.
- **Users say** that Workiz offers impressive integration capabilities, functioning as an all-in-one tool for invoicing, scheduling, and CRM. This feature promotes productivity and streamlines field service operations, which is a significant advantage for teams looking to enhance efficiency.
- **Reviewers mention** that Housecall Pro's customer support is highly regarded, with users highlighting the helpfulness of its community and resources, such as their active Facebook page. This level of support is crucial for small business owners who may need quick assistance.
- **According to verified reviews** , Workiz shines in its real-time job scheduling and technician tracking features, which help teams stay organized and minimize missed appointments. Users find these tools essential for maintaining smooth operations in the field.
- **G2 reviewers note** that while both products have similar ease of setup scores, Housecall Pro's intuitive onboarding process is frequently praised, allowing users to quickly adapt and start benefiting from the software without extensive training.
- **Users highlight** that Housecall Pro's invoicing capabilities are particularly strong, with many finding it invaluable for tracking customer payments and managing finances effectively. This feature is a key differentiator for users who prioritize financial management in their operations.



---
## Frequently Asked Questions

### What is the difference between Housecall Pro vs Workiz?

Workiz stands out from Housecall Pro with a higher G2 rating, more reviews, and a stronger reviewer-cited strength in customer support.

| [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) | [Workiz](https://www.g2.com/products/workiz/reviews) |
| --- | --- |
| 4.3/5 (205 reviews) | 4.5/5 (239 reviews) |
| Small-Business | Small-Business |
| 8.8 | 8.7 |
| 8.7 | 8.7 |
| Ease of Use (16 all-time mentions) | Customer Support (21 all-time mentions) |



### How do the pricing models of Housecall Pro and Workiz compare?

Workiz is rated higher for value, with reviewers expressing more satisfaction with its pricing model compared to Housecall Pro.

- **Housecall Pro:** In recent reviews, several reviewers mention that the overall price can become steep as the business grows, and that many features are treated as add-ons.
- **Workiz:** Reviewers note that while the cost per user could be more cost-effective, they appreciate only paying for what they use and highlight the value of integrated features.
- **Switching reasons:** Some reviewers switched from other platforms to Housecall Pro for its sales pipeline, but others left due to pricing concerns and add-on costs.



### What are the best alternatives to Housecall Pro and Workiz?

The top three alternatives to Housecall Pro and Workiz are Jobber, FieldPulse, and ServiceTitan.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) | 4.3/5 (205 reviews) | Small-Business | Can become expensive as you grow | Ease of Use (16 all-time mentions) |
| [Workiz](https://www.g2.com/products/workiz/reviews) | 4.5/5 (239 reviews) | Small-Business | Cost per user could be more cost-effective | Customer Support (21 all-time mentions) |
| [Jobber](https://www.g2.com/products/jobber/reviews) | 4.6/5 (526 reviews) | Small-Business | — | — |
| [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) | 4.7/5 (372 reviews) | Small-Business | — | — |
| [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) | 4.4/5 (375 reviews) | Small-Business | — | — |



### Which Field Service Management features should I prioritize when comparing Housecall Pro and Workiz?

Buyers should prioritize ease of use, customer support, integrations, scheduling management, and communication features when comparing Housecall Pro and Workiz.

- **Ease of Use:** Housecall Pro (16 all-time mentions), Workiz (17 all-time mentions)
- **Customer Support:** Housecall Pro (7 all-time mentions), Workiz (21 all-time mentions)
- **Integrations:** Housecall Pro (6 all-time mentions), Workiz (13 all-time mentions)
- **Scheduling Management:** Housecall Pro (5 all-time mentions), Workiz (9 all-time mentions)
- **Communication:** Housecall Pro (4 all-time mentions), Workiz (multiple recent reviews highlight built-in phone and text systems)



### What are the pros and cons of Housecall Pro vs Workiz?

Housecall Pro's headline strength is ease of use, while Workiz is most recognized for customer support.

- **Housecall Pro strengths:** Ease of use (16 all-time mentions), easy setup (10), user-friendly (8), payment processing (7), integrations (6), automation (5), scheduling (5), client communication (4)
- **Housecall Pro trade-offs:** Missing features (7), can become expensive (4), some reviewers cite limited customization and add-on costs
- **Workiz strengths:** Customer support (21 all-time mentions), ease of use (17), user-friendly (17), integrations (13), scheduling management (9), innovation (5), regular updates (5)
- **Workiz trade-offs:** Customization difficulties (10), pricing issues (8), learning curve (7), mobile limitations (5), some reviewers note support delays and higher per-user costs



### Is Housecall Pro or Workiz better for small businesses?

Both Housecall Pro and Workiz are primarily used by small businesses, but Workiz receives more recent praise for its fit with small business needs.

- **Housecall Pro:** Largest segment is Small-Business; reviewers highlight ease of use and setup as beneficial for small teams, but note that costs can rise with growth.
- **Workiz:** Largest segment is Small-Business; reviewers consistently mention that Workiz helps small businesses centralize operations, reduce admin work, and scale efficiently.



### Which Field Service Management platform has better integrations?

Workiz is favored for integrations, with more reviewer-cited mentions and recent praise for built-in tools.

- **Housecall Pro:** Integrates with Gusto and Thumbtack, with 6 all-time mentions for integrations.
- **Workiz:** Integrates with QuickBooks Online and features built-in phone and text systems, with 13 all-time mentions for integrations.



### How do Housecall Pro and Workiz compare on customer support?

Housecall Pro and Workiz are rated equally on Quality of Support, both scoring 8.7, indicating parity in reviewer satisfaction.

- **Housecall Pro:** Reviewers mention responsive customer service, helpful onboarding, and active support channels, with 7 all-time mentions for customer support.
- **Workiz:** Reviewers highlight excellent customer support, fast turnaround, and proactive follow-up, with 21 all-time mentions for customer support.



### Which is easier to implement, Housecall Pro or Workiz?

Housecall Pro and Workiz score within a tenth of a point on Ease of Setup, indicating near parity in implementation experience.

- **Housecall Pro:** Reviewers frequently cite easy setup and onboarding, with 10 all-time mentions for easy setup and multiple recent reviews describing a smooth transition.
- **Workiz:** Reviewers describe the setup as straightforward, with 5 all-time mentions for easy setup and several recent reviews noting helpful onboarding support.



### Which product has better Communication?

Workiz is more frequently recognized for its communication features, with more reviewer-cited mentions and recent praise for integrated phone and text systems.

- **Housecall Pro:** Communication features cited in 4 all-time mentions, with reviewers noting client communication and reminders as helpful.
- **Workiz:** Communication features are a recurring theme in recent reviews, with multiple mentions of built-in phone and text systems, two-way communication, and automations for reminders and follow-ups.



| | Housecall Pro | Workiz | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 205 | 243 | 
| **Largest Market Segment** | Small-Business (94.7% of reviews) | Small-Business (96.5% of reviews) | 
| **Entry Level Price** | Starting at $59.00 1 Users | Contact Us 5 Users Per Year | 

---
## Top Pros & Cons

### Housecall Pro

Pros:
- Ease of Use (16 reviews)
- Easy Setup (10 reviews)

Cons:
- Missing Features (7 reviews)
- Expensive (4 reviews)

### Workiz

Pros:
- Customer Support (21 reviews)
- Ease of Use (17 reviews)

Cons:
- Customization Difficulties (10 reviews)
- Pricing Issues (8 reviews)

---
## Ratings Comparison
| Rating | Housecall Pro | Workiz | 
|---|---|---|
  | **Meets Requirements** | 8.6 (170 reviews) | 8.7 (171 reviews) | 
  | **Ease of Use** | 8.9 (171 reviews) | 8.8 (178 reviews) | 
  | **Ease of Setup** | 8.8 (126 reviews) | 8.7 (141 reviews) | 
  | **Ease of Admin** | 9.0 (115 reviews) | 9.1 (118 reviews) | 
  | **Quality of Support** | 8.7 (164 reviews) | 8.7 (169 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (114 reviews) | 9.0 (121 reviews) | 
  | **Product Direction (% positive)** | 8.8 (169 reviews) | 9.1 (150 reviews) | 

---
## Pricing

### Housecall Pro

#### Entry-Level Pricing

Plan: Basic

Price: Starting at $59.00 1 Users

Description: Solutions to optimize and streamline your business.

Key Features:
- Credit card rates as low as 2.59%
- Drag & drop scheduling
- Real-time dispatching

[Browse all 3 editions](https://www.g2.com/products/housecall-pro/pricing)

#### Free Trial

Yes

### Workiz

#### Entry-Level Pricing

Plan: Standard

Price: Contact Us 5 Users Per Year

Description: The essential tools to grow and boost efficiency.

Key Features:
- Quickbooks Online
-  Total of 5 Automations
- Custom fields

[Browse all 3 editions](https://www.g2.com/products/workiz/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Housecall Pro** | N/A | N/A |
| **Workiz** | N/A | N/A |

#### Additional Functionality

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Construction CRM

| Product | Score | Reviews |
|---|---|---|
| **Housecall Pro** | N/A | N/A |
| **Workiz** | N/A | N/A |

#### Additional Functionality

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **Bid Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Project Tracking** | Not enough data | Not enough data | 
| **Client Tracking** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Calendar/Reminder System** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Buyer Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Project Time Tracking** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Warranty Tracking** | Not enough data | Not enough data | 
| **Estimating** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **ACH Payment Processing** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Sales Approval** | Not enough data | Not enough data | 
| **Subcontractor Management** | Not enough data | Not enough data | 
| **Change Order Management** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **For AEC Industry** | Not enough data | Not enough data | 
| **Procurement Management** | Not enough data | Not enough data | 
| **Job Costing** | Not enough data | Not enough data | 
| **Sales Pipeline Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 

### HVAC

| Product | Score | Reviews |
|---|---|---|
| **Housecall Pro** | N/A | N/A |
| **Workiz** | N/A | N/A |

#### Additional Functionality

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **Time & Expense Tracking** | Not enough data | Not enough data | 
| **Technician Management** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Job Costing** | Not enough data | Not enough data | 
| **Job Tracking** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Service History** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **IoT Device Management** | Not enough data | Not enough data | 
| **Customer Portal** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Equipment Tracking** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Cost Database** | Not enough data | Not enough data | 
| **Commercial/Industrial** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Labor Rates** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **CAD Tools** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Visual Assemblies** | Not enough data | Not enough data | 
| **Bid Management** | Not enough data | Not enough data | 
| **Takeoff** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Cost Estimating** | Not enough data | Not enough data | 
| **For HVAC Companies** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Housecall Pro** | 8.1/10 | 22 |
| **Workiz** | N/A | N/A |

#### Collection

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **Authentication** | 7.8 (21 reviews) | Not enough data | 
| **Review Forms** | 8.7 (21 reviews) | Not enough data | 
| **Personalization** | 8.1 (21 reviews) | Not enough data | 
| **Engagement** | 7.9 (22 reviews) | Not enough data | 
| **Community Q&A** | 8.3 (20 reviews) | Not enough data | 

#### Agentic AI - Review Management

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **Reminders** | Not enough data | Not enough data | 
| **Review Monitoring** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Review Notification** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Purchasing & Receiving** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Response Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **SEO Management** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Review Badge Management** | Not enough data | Not enough data | 
| **Negative Feedback Management** | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Social Promotion** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Review Request** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Multi-Channel Campaigns** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 

#### Moderation

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **Reviewer Validation** | 8.5 (20 reviews) | Not enough data | 
| **Response Types** | 8.5 (20 reviews) | Not enough data | 
| **Legal Agreements** | 8.5 (20 reviews) | Not enough data | 

#### Use Cases

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **E-commerce** | Feature Not Available | Not enough data | 
| **Retail** | Feature Not Available | Not enough data | 
| **Customer Service** | Feature Not Available | Not enough data | 

#### Administration

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **Incentives** | Feature Not Available | Not enough data | 
| **Syndication** | Feature Not Available | Not enough data | 
| **Insights** | 7.6 (20 reviews) | Not enough data | 
| **Content** | 7.6 (20 reviews) | Not enough data | 
| **Sampling** | Feature Not Available | Not enough data | 

#### Display Options

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **Badges** | Feature Not Available | Not enough data | 
| **Widgets** | 7.6 (19 reviews) | Not enough data | 
| **Third-Party Integrations** | 8.0 (19 reviews) | Not enough data | 
| **Marketing** | 7.9 (19 reviews) | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

### Roofing

| Product | Score | Reviews |
|---|---|---|
| **Housecall Pro** | N/A | N/A |
| **Workiz** | N/A | N/A |

#### Operations

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **Roofing Design** | Feature Not Available | Not enough data | 
| **Roofing Estimating** | Feature Not Available | Not enough data | 
| **Business Operations** | Not enough data | Not enough data | 

#### Resource Management

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **Supply Management** | Feature Not Available | Not enough data | 
| **Field Service Management** | Not enough data | Not enough data | 
| **Contractor Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Team Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Inspection Management** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **Electronic Payments** | Not enough data | Not enough data | 
| **Material Ordering** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Job Scheduling** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **QuickBooks Integration** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Customer Portal** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Aerial Measurement** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Industrial** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Photo Capture** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Time & Expense Tracking** | Not enough data | Not enough data | 
| **Job Costing** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Job Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Commercial** | Not enough data | Not enough data | 
| **Equipment Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Housecall Pro** | 8.6/10 | 44 |
| **Workiz** | N/A | N/A |

#### Notifications

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **Confirmations & Reminders** | 9.1 (42 reviews) | Not enough data | 
| **Appointment Follow-Up** | 9.1 (40 reviews) | Not enough data | 
| **Scheduling Notifications** | 9.1 (41 reviews) | Not enough data | 
| **Recurring Appointments** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Group Scheduling** | Not enough data | Not enough data | 

#### Settings

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **Time Zone Detection** | 8.9 (38 reviews) | Not enough data | 
| **Availability Settings** | 8.8 (35 reviews) | Not enough data | 
| **Blocked Time Settings** | 8.6 (37 reviews) | Not enough data | 

#### Personalization

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **Branding** | 8.7 (38 reviews) | Not enough data | 
| **Links** | 8.5 (36 reviews) | Not enough data | 

#### Integrations

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **Multi- Calendar Integration** | Feature Not Available | Not enough data | 
| **Website Integration** | 8.1 (34 reviews) | Not enough data | 
| **Payment Acceptance** | 9.0 (40 reviews) | Not enough data | 
| **Video Conferencing** | Feature Not Available | Not enough data | 
| **Communication** | 8.4 (38 reviews) | Not enough data | 

#### Generative AI

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **AI Text Generation** | 8.0 (27 reviews) | Not enough data | 
| **AI Text Summarization** | 8.1 (7 reviews) | Not enough data | 
| **AI Text-to-Image** | Feature Not Available | Not enough data | 
| **AI Text-to-Speech** | Feature Not Available | Not enough data | 
| **AI Image-to-Text** | Feature Not Available | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Wait List Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Client Database** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Housecall Pro** | 8.2/10 | 109 |
| **Workiz** | 8.2/10 | 140 |

#### Generative AI

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **AI Text Summarization** | 7.6 (37 reviews) | 7.8 (44 reviews) | 
| **AI Image-to-Text** | Feature Not Available | 6.2 (24 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Before the Job

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **Calendar** | 8.7 (104 reviews) | 8.6 (125 reviews) | 
| **Dispatch** | 8.8 (103 reviews) | 8.9 (118 reviews) | 
| **Roles** | 8.6 (96 reviews) | 8.7 (112 reviews) | 
| **Booking** | 8.6 (96 reviews) | 8.4 (107 reviews) | 

#### On the Job

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **Location** | 8.7 (96 reviews) | 8.3 (107 reviews) | 
| **Employee Communication** | 8.2 (97 reviews) | 8.3 (116 reviews) | 
| **Behavior Monitoring** | 7.0 (85 reviews) | 7.6 (76 reviews) | 
| **Client Notifications** | 8.7 (102 reviews) | 8.7 (114 reviews) | 
| **Field Sales** | 8.3 (65 reviews) | 8.2 (101 reviews) | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Payment Collection in the Field** | Not enough data | Not enough data | 

#### After the Job

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **Reports** | 8.0 (95 reviews) | 8.3 (111 reviews) | 
| **Analytics** | 8.0 (95 reviews) | 8.3 (106 reviews) | 
| **Billing & Invoicing** | 9.2 (99 reviews) | 8.8 (118 reviews) | 
| **CRM Integrations** | 8.0 (84 reviews) | 8.1 (92 reviews) | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **QuickBooks Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

#### Agentic AI - Field Service Management

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.9 (6 reviews) | 
| **Natural Language Interaction** | 7.0 (5 reviews) | 7.8 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (6 reviews) | 

#### Additional Functionality

| Feature | Housecall Pro | Workiz | 
|---|---|---|
| **Work Order Management** | Not enough data | Not enough data | 
| **Checklists** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Parts Management** | Not enough data | Not enough data | 
| **Service History** | Not enough data | Not enough data | 
| **Residential Properties** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **Technician Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Preventive Maintenance** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Commercial Properties** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Facility Scheduling** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Inspection Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Predictive Maintenance** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Documentation Management** | Not enough data | Not enough data | 
| **File Storage** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Personalization and Recommendation** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Online Time Clock** | Not enough data | Not enough data | 
| **Workforce Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Productivity Analysis** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Price and Cost Calculations** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Equipment Tracking** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **Route Optimization** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Driver ETA** | Not enough data | Not enough data | 
| **Job Tracking** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Customer Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Work Order Creation** | Not enough data | Not enough data | 
| **Equipment Maintenance** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Recurring Appointments** | Not enough data | Not enough data | 
| **Contractor Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Field Service Management Software](https://www.g2.com/categories/field-service-management), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling)

**Unique to Housecall Pro (4):** [HVAC Software](https://www.g2.com/categories/hvac), [Construction CRM Software](https://www.g2.com/categories/construction-crm), [Roofing Software](https://www.g2.com/categories/roofing-software), [Review Management Software](https://www.g2.com/categories/review-management-software)



---
## Reviewer Demographics

### By Company Size

| Segment | Housecall Pro | Workiz | 
|---|---|---|
| **Small-Business** | 94.7% | 96.5% | 
| **Mid-Market** | 4.2% | 3.1% | 
| **Enterprise** | 1.1% | 0.4% | 

### By Industry

#### Housecall Pro

- **Construction:** 29.6%
- **Consumer Services:** 23.8%
- **Facilities Services:** 5.8%
- **Electrical/Electronic Manufacturing:** 3.2%
- **Individual & Family Services:** 3.2%
- **Environmental Services:** 2.6%
- **Hospitality:** 2.1%
- **Non-Profit Organization Management:** 1.6%
- **Building Materials:** 1.6%
- **Accounting:** 1.6%
- **Other:** 24.9%

#### Workiz

- **Construction:** 32.0%
- **Consumer Services:** 25.3%
- **Transportation/Trucking/Railroad:** 4.4%
- **Electrical/Electronic Manufacturing:** 4.4%
- **Facilities Services:** 4.0%
- **Retail:** 3.6%
- **Environmental Services:** 2.7%
- **Security and Investigations:** 2.2%
- **Utilities:** 1.8%
- **Renewables & Environment:** 1.8%
- **Other:** 17.8%

---
## Alternatives

### Alternatives to Housecall Pro

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (529 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (374 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.4/5 stars (375 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (124 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (479 reviews)
- [Calendly](https://www.g2.com/products/calendly/reviews) — 4.7/5 stars (2648 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.3/5 stars (2014 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.3/5 stars (1256 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2070 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)

### Alternatives to Workiz

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (529 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.4/5 stars (375 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (374 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (124 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.3/5 stars (1256 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (410 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (479 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5584 reviews)
- [TrueContext](https://www.g2.com/products/truecontext/reviews) — 4.4/5 stars (438 reviews)

---
## Top Discussions

### Housecall Pro

- Title: [How much does Housecall pro cost?](https://www.g2.com/discussions/how-much-does-housecall-pro-cost) — 1 comment
  > **Top comment:** "About 4250"
- Title: [Is Housecall Pro safe?](https://www.g2.com/discussions/is-housecall-pro-safe) — 1 comment
  > **Top comment:** "100% It was created by a Plumber who wanted to have all the different apps and sites in one app and 1 low price. It really is an all in one and saves me time..."

### Workiz

- Title: [How does Housecall Pro work?](https://www.g2.com/discussions/how-does-housecall-pro-work) — 1 comment
  > **Top comment:** "go to the website and look at all of the plans before you decide"
- Title: [How much is Workiz software?](https://www.g2.com/discussions/how-much-is-workiz-software) — 1 comment
  > **Top comment:** "My small company has less than 5 people with room to grow. We picked the standard plan, which required an up-front investment of $2028. We also pay monthly..."
- Title: [How can I](https://www.g2.com/discussions/52141-how-can-i) — 1 comment, 1 upvote
  > **Top comment:** "Yes you can"
- Title: [How do I transfer or patch over a call from our main WorkIz phone number to the next available extension/number? Also, Is there a way to sync the WorkIz work schedule to any of our other Calendar apps such as Google Calendar, Outlook, or Calendly??](https://www.g2.com/discussions/42367-how-do-i-transfer-or-patch-over-a-call-from-our-main-workiz-phone-number-to-the-next-available-extension-number-also-is-there-a-way-to-sync-the-workiz-work-schedule-to-any-of-our-other-calendar-apps-such-as-google-calendar-outlook-or-calendly) — 1 comment, 1 upvote
  > **Top comment:** "Hey, Raymond!
We’re happy to help! Workiz does have an integrated phone system with tons of capabilities. You can easily set up a second number on the call..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/housecall-pro-vs-workiz)