[ Workiz Reviews ](https://www.g2.com/products/workiz/reviews) [ Workiz Reviews ](https://www.g2.com/products/workiz/reviews) # Workiz Features ##### ## Before the Job (4) Calendar Uses the calendar tool to determine field workers who are free for the job. Dispatch Notifies field service workers of their upcoming assignments. Roles Allows users to see tasks according to permissions and roles. Booking Allows clients to book jobs through the desktop page or within the app. Show More ##### ## On the Job (5) Location Tracks employee location to ensure timeliness. Employee Communication Enables communication within the app from manager to field service employee. Behavior Monitoring Monitors behavior in the field. Client Notifications Notifies clients, should any delays or mishaps occur. Field Sales Includes some ability to serve as a sales and ordering application. Show More ##### ## After the Job (4) Reports Creates reports that reflect field performance either as a team or individually, to review productivity. Analytics Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard. Invoicing Sends invoices through the software and allows clients to pay on the spot. CRM Integrations Integrates with CRM software to monitor all aspects of the customer relationship. Show More ##### ## Notifications (3) Confirmations & Reminders Ability to send confirmation and reminder emails & texts Appointment Follow-Up Ability to send automated follow-up emails/texts upon conclusion of appointment Scheduling Notifications Receive a notification whenever a customer schedules an appointment Show More ##### ## Settings (3) Time Zone Detection Automatically detects the time zone of both parties to avoid booking mistakes Availability Settings Ability to set preferred availability to ensure appointments are only booked during approved times Blocked Time Settings Ability to block off additional time between appointments for travel or preparation Show More ##### ## Personalization (2) Branding Personalize booking page with custom logos and colors to match branding Links Personalize a booking link to share with customers Show More ##### ## Integrations (5) Multi- Calendar Integration Integrates with multiple calendars, such as: Google Calendar, Microsoft Outlook, iCloud Calendar, etc. Website Integration Provides the ability to be embedded into websites Payment Acceptance Integrates with payment processing software to accept payment from customers Video Conferencing Integrates with video conferencing tools to allow for virtual appointments Communication Integrates with SMS providers or instant messaging platforms to communicate directly with customers Show More ##### ## Generative AI (7) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text-to-Image Provides the ability to generate images from a text prompt. AI Text-to-Speech Simulates human-like speech from text inputs. AI Image-to-Text Converts images into a textual description, identifying key elements. AI Text Summarization Condenses long documents or text into a brief summary. AI Image-to-Text Converts images into a textual description, identifying key elements. Show More ##### ## Agentic AI - Field Service Management (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Online Appointment Scheduling (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Natural Language Interaction Engages in human-like conversation for task delegation Show More [ ![Appenate (formerly Forms On Fire)](https://images.g2crowd.com/uploads/product/hd_favicon/0826229be0beb3a670b0e7aea25ea8d8/appenate-formerly-forms-on-fire.svg "Appenate (formerly Forms On Fire)") Sponsored Appenate (formerly Forms On Fire) 4.5/5 (265) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Housecall Pro](https://images.g2crowd.com/uploads/product/hd_favicon/ce6ead72f65b8b12db2c767501f610ed/housecall-pro.svg "Housecall Pro") Housecall Pro 4.3/5 (198) ](https://www.g2.com/products/housecall-pro/reviews) [ ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") Jobber 4.6/5 (499) ](https://www.g2.com/products/jobber/reviews) [ ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan") ServiceTitan 4.5/5 (365) ](https://www.g2.com/products/servicetitan/reviews) [ View All Alternatives ](https://www.g2.com/products/workiz/competitors/alternatives) Workiz Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_70d5d734a8a49048eb302dcef9d03dc9/jobber.png "Product Avatar Image") Jobber 4.6/5 (509) [ Compare Now ](https://www.g2.com/compare/jobber-vs-workiz) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d463ff5f1df1cfe7930e7899066ab520/servicetitan.png "Product Avatar Image") ServiceTitan 4.5/5 (372) [ Compare Now ](https://www.g2.com/compare/servicetitan-vs-workiz) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1f3e71afa76e797defe56c8b1502f99c/housecall-pro.jpg "Product Avatar Image") Housecall Pro 4.3/5 (204) [ Compare Now ](https://www.g2.com/compare/housecall-pro-vs-workiz) ##### Categories on G2 [ Online Appointment Scheduling ](https://www.g2.com/categories/online-appointment-scheduling)[ Field Service Management ](https://www.g2.com/categories/field-service-management) ##### Explore More [ Best Account-based Orchestration Platforms ](https://www.g2.com/discussions/best-account-based-orchestration-platforms-what-s-worked-for-your-team)[ Best account-based orchestration software for SMBs ](https://www.g2.com/discussions/best-account-based-orchestration-tools-for-smbs-what-s-your-go-to)[ Which enterprise mobility management tools have strong threat detection and rapid response capabilities for security teams? ](https://www.g2.com/discussions/which-enterprise-mobility-management-tools-have-strong-threat-detection-and-rapid-response-capabilities-for-security-teams) [ Top AI video creation tools for ad campaigns ](https://www.g2.com/discussions/which-top-ai-video-creation-tools-can-be-used-to-create-ad-campaigns)[ Best platform for customer success management in the software industry ](https://www.g2.com/discussions/best-platform-for-customer-success-management-in-the-software-industry)[ Pros and Cons Details ](https://www.g2.com/products/workiz/reviews?qs=pros-and-cons) Show More [ Best Account-based Orchestration Platforms ](https://www.g2.com/discussions/best-account-based-orchestration-platforms-what-s-worked-for-your-team)[ Best account-based orchestration software for SMBs ](https://www.g2.com/discussions/best-account-based-orchestration-tools-for-smbs-what-s-your-go-to)[ Which enterprise mobility management tools have strong threat detection and rapid response capabilities for security teams? ](https://www.g2.com/discussions/which-enterprise-mobility-management-tools-have-strong-threat-detection-and-rapid-response-capabilities-for-security-teams) [ Top AI video creation tools for ad campaigns ](https://www.g2.com/discussions/which-top-ai-video-creation-tools-can-be-used-to-create-ad-campaigns)[ Best platform for customer success management in the software industry ](https://www.g2.com/discussions/best-platform-for-customer-success-management-in-the-software-industry)[ Pros and Cons Details ](https://www.g2.com/products/workiz/reviews?qs=pros-and-cons)