Wistia Reviews & Product Details

I love using Wistia because it offers a centralized place to run events, making everything very easy to manage. The user interface is incredibly intuitive, which makes running live webinars simple and error-free. I appreciate the custom features that allow branding to shine at our events. Managing questions and chats during live events is smooth and hassle-free. Wistia's stability really stands out since I've experienced issues with other platforms in the past, but never with Wistia. Review collected by and hosted on G2.com.

I would like to see separate tracks for the speaker or speakers and the screen-sharing track. Having separate tracks would allow me to do custom edits externally on a dedicated video editing software. It would be great if Wistia could also include editing features that are more tailored towards custom tracks. It's something similar to what Riverside offers. Although Riverside is not very stable and not reliable, its editing features are really useful. If Wistia could mimic some of those features, it would be perfect. Review collected by and hosted on G2.com.

I like Wistia a lot for its webinar hosting features. It's great that it includes everything from the registration page to hosting, recording, emails, reminders, and a recap. I enjoy the post and pre-webinar emails that are part of the package. One of the standout features for me is how Wistia connects to HubSpot—it creates an email list that updates automatically, which is helpful. This connection with HubSpot and Claude makes it easier to use and gives me visibility across platforms without needing to switch between them. When I upload things or create webinars, the process in Wistia is pretty straightforward and simple. Review collected by and hosted on G2.com.

I think the webinar emails could be improved with more customizations. It would be great if they could look more on brand and have the copy be more on brand, especially for the recap. It would be really helpful if it could generate a summary of what was actually discussed in the webinar, along with just sending the link. Review collected by and hosted on G2.com.

Wistia is very smooth to use, very user-friendly. I'm using it mostly for hosting the webinars and after each webinar, I get great data afterward that helps me to evaluate the performance. Also, email integrations with our email platform helps us to send more elaborate emails. Review collected by and hosted on G2.com.

Some things while hosting the webinar could be improved/added, such as an opportunity to vote for the questions in the Q&A section, add multiple CTAs in the backend and the play them once it needs to be played. Lastly, the reminder and follow-up emails are not possible to change and they are very short (luckily an integrations with our email platform solves that). Review collected by and hosted on G2.com.

I like how easy it is to upload videos and quickly get video link that I can use on our landing pages. I also like how I can do basic edits like cutting and trimming the video, adjusting volume, and adding clips from the library. Review collected by and hosted on G2.com.

The video editing experience could be improved. The left side bar keeps opening when I'm editing and I wish I could zoom in more on the timeline for more precise editing. Also when playing a video, the play/pause button and timestamp disappear after awhile. I'd prefer they stay visible so I can easily track the timestamp. Review collected by and hosted on G2.com.

Easy to use interface and smart features like transcripts that you can edit, ability to make quick social media clips using branded templates, and ability to share in controlled environment. Review collected by and hosted on G2.com.

Nothing sticks out as a dislike - features are robust, just need to understand how to use each of them. Review collected by and hosted on G2.com.

The AI generated transcripts are incredibly helpful, being able to gate video content behind a form, and global branding is easy to apply. Review collected by and hosted on G2.com.

It can get pricey when you need a lot of storage. And if you want a gated and an ungated version of a video, you have to have 2 separate uploads. That adds up. Also, we inherited the Wistia account from an acquisition and it has the old company name in the domain, there is NO easy way to update this, especially if you have videos embedded on your website, all that code has to be manually replaced. Some kind of enterprise redirect option would be great. Review collected by and hosted on G2.com.

I really like that Wistia is easy to use and has a really simple and clean interface. All the tools are helpful, and it's great to be able to customize the look of the video player. Review collected by and hosted on G2.com.

With Wistia Live, there's still a couple features we're looking for it to be improved. I think things like capturing leads, being able to ask people to raise their hand during a live webinar, and be able to capture all the people that raised their hand for wanting a demo. I know there's some implementation for that now and maybe it has been updated since the last time I tried it. I think that would be an improvement. For our Wistia live videos, we film in a studio and not from a webcam setup. Everything is reversed when I look at the video inside Wistia Live, because it's trying to be a mirror image like a webcam would. But for our studio environment, that's just one small little nitpick that I wish I could flip the video feed in Wistia Live so that way it's not mirrored and it could look normal for the producer view as well. Review collected by and hosted on G2.com.

Wistia makes video management simple while still offering powerful customization options. I particularly love the ability to create and update thumbnails, edit content directly within the platform, and easily update transcript copy without needing additional tools. The AI-powered features are also a huge time saver, especially when it comes to generating video descriptions. Overall, Wistia makes it easy to manage, optimize, and publish video content efficiently. Review collected by and hosted on G2.com.

Nothing I can think of. It' supports my needs well. Review collected by and hosted on G2.com.

I have been a Wistia customer for over 10 years and use it as our primary hub for hosted video and analytics. I like Wistia's ability to customize the videos, cover photos, and the analytics they provide on performance. The webinar software is a bonus for us, but we'd use Wistia even without it. Wistia wins in customization, analytics, and more compared to YouTube. Review collected by and hosted on G2.com.

The main issue with Wistia is that it doesn't have the same search result visibility as YouTube because Google favors its own platform. This makes YouTube videos easier to find in search results, which can be a disadvantage when competing for visibility online. Review collected by and hosted on G2.com.

Wistia is a platform that gives full control of your videos. If a mistake is made we can fix it. If a foreign customer needs to view the video, we can add entirely different language sets, all on the existing video.

Customer support has been fantastic, tickets responded to quickly.

Our web team has been able to embed videos with lots of editable options with ease. Review collected by and hosted on G2.com.

We are a heavy user, probably around 1000 videos now. So we are experiencing some slow-down on the backend. The AI features are great, however editing transcripts doesn't update AI descriptions. This isn't something we can refresh, which makes the feature useless when we ultimately need to edit the transcript every time. Review collected by and hosted on G2.com.