Endless professional features built-in... links w/ built-in tracking (though imperfect), ability to share folders and complicated organizations of media, ability to have clients approve links or comment.
I do not like the media management interface on the admin side... where you're uploading files to, how one moves folders, renames files or folders, navigates, etc, etc, could be much more intuitive.
I wish system would automatically compress and serve media dynamically based on users device or connection -- lots of clients/agency watching on mobile devices these days, and would prefer not to have to instruct editors to always compress for smthg in-between.
In a perfect world, the actual URLS of links generated would be a little more clean... /project-name/version-name/etc
I'm not crazy about sending links via Share function, prefer to 'Get Link', but that doesn't allow clients to approve, flag, make notes, etc... Imagine there are some technical limitations there, but a guy can dream...
I'd love either a mobile admin app or a a mobile version of site. Often need to generate new links when on my phone, but it's not very easy... seems like current app is designed only for agency/client and directors.
Create a best practices document for all editors that will be uploading to your account.
I mean, I would imagine WireDrive knows the needs of their customers relatively well... We use it for that. We've tried to use Vimeo, Frame.io, Dropbox, our own custom system, I'm probably forgetting something else... Wiredrive is the most comprehensive and the most professions.
We DO NOT use it for sharing photos though... I don't like the aesthetics/animations/client presentation enough. I deal w/ the nightmare Flash-based backend of DPHOTO because I love the way their galleries look and work!