Toasty Reviews & Product Details

I was introduced to Toasty by one of my collogues when i had to process some disbursements.

When i accessed Toasty - i really felt intriguing exploring multiple type of gift card options that with predefined templates.

really love the designs on the card + themes the portal currently cater Review collected by and hosted on G2.com.

I had difficulty logging into the portal as i was using my work-email id to do so. only when my colleague who was using it invited me - thats when i was able to access it.

Also - when i had to place the bulk order - the format was not really clear and the error the portal was throwing was also not clear. i had to do a lot of trail and error attempts to figure out - where was i going wrong as a first timer (it took more good 1.5-2 hrs to get it right). only if that section was helpful - i would have had a seamless exp Review collected by and hosted on G2.com.

What I like best about Toasty is how incredibly easy and intuitive it is to use. Whether you're sending a single gift card or managing a large-scale rewards campaign, the platform makes the process smooth and efficient. The wide variety of gift card options—especially the Toasty Choice Card—ensures recipients can select something they truly value, which adds a personal touch to every interaction. I also appreciate the fast digital delivery and the ability to customize messages and branding, which helps us maintain a professional and thoughtful experience for our clients and team. Plus, their customer support is responsive and helpful, making Toasty a reliable partner in our gifting strategy Review collected by and hosted on G2.com.

While Toasty is a great platform overall, there are a few areas that could be improved. The biggest limitation is the restricted international gift card options, which can be frustrating when trying to reward global team members or clients. Additionally, the design customization for gift cards is fairly limited, which impacts branding and personalization. Some users have also noted higher fees or minimum funding requirements that can be a barrier for smaller campaigns. Expanding these features would make Toasty even more versatile and impactful. Review collected by and hosted on G2.com.

I love that there's a lot of countries that Toasty is available in. Having that flexibility is the biggest reason why we went with Toasty. Review collected by and hosted on G2.com.

I wish there was a little more flexibility in terms of creating email templates. I'd love to be able to save the body of the emails in the email templates, but I'm having a lot of trouble setting it up in that way. I also don't like that I can't see the full recipient list or the full body of the email and how their names may populate on the checkout page. I like to be able to double check all of that information at the very end once more. Review collected by and hosted on G2.com.

Toasty is easy to administer and for recipients to redeem cards. I like that recipients can select the card that they prefer and that there is a refund option if any cards are not redeemed Review collected by and hosted on G2.com.

I wish there were more characters allowed in the from fields when sending cards. I would also like the option to format text from right to left when sending cards to Arabic-speaking recipients. Making it easier to make the cards multi-lingual would be a great improvement. Review collected by and hosted on G2.com.

What I love most about Toasty is that I can buy, send and organize giftcards for multiple people no matter the location. We have a lot of employees that work in Canada and the US and a lot of other sites make you jump through a lot of hoops to send to either/or. Review collected by and hosted on G2.com.

The only thing I would say is that I wish there was an edit option once you have placed an order, would love to be able to add or remove people from an order before the scheduled send time but honestly it is not a dealbreaker... Review collected by and hosted on G2.com.

Christie and toasty was great to work with. I scheduled a call and told her about my use case. She listened and showed me how to complete my task while answering all my questions. I appreciated that she highlighted some of Toasty's features without me feeling like she was pushing product. She was super responsive when I ran into issues and ensured I had the support I needed to complete my order. Would absolutely recommend and use again. Review collected by and hosted on G2.com.

I don't have a use case to use Toasty often, I only needed for a one time order. No complaints on my end, Toasty did everything I needed it to do. Review collected by and hosted on G2.com.

We are a global team, with team members for different countries- rewarding team members used to be a challenge until we found Toasty. Toasty now lets us send tokens, rewards and gifts to our team members, no matter where they are in the world. Toasty makes it easy for us to reward, and for them to redeem! Review collected by and hosted on G2.com.

I noticed there have been inconsistencies with the partner merchants where we could redeem Toasty in specific countries, which has been a downside as team members would not be able to use it if the merchants are no good. Review collected by and hosted on G2.com.

Easy to use, and removes the fees that we usually incur when distributing gift cards. Review collected by and hosted on G2.com.

I do wish there was a way to get a 'physical' version of the gift cards straight to our agency- even paper. Where I could pay for 15 $50 gift cards at one time, print those out, and hand those cards out at events as a thank you to folks for being there. I haven't explored this yet. Review collected by and hosted on G2.com.

It is extremely easy to use. I am able to do gifting of all types in one easy place. Review collected by and hosted on G2.com.

Nothing to dislike. I do wish that you didn't have to get a verification code each time you login, but I understand that protects my account. Review collected by and hosted on G2.com.

I had a great experience using Toasty. The interface is streamlined and user-friendly, which made setting up and sending rewards a breeze.

I really appreciated being able to upload a spreadsheet with all recipients, and easily track all emails to ensure they went through.

I like that Toasty offers scheduling options - although I didn't use this feature myself, it's a thoughtful addition. Review collected by and hosted on G2.com.

The only (very minor) downside was that I couldn't upload my own photo for the gift card design. I would've liked the ability to personalize it a bit more. That said, I reached out to customer service and they let me know this feature may be available in the future, which is great to hear. Review collected by and hosted on G2.com.