--- title: Guusto Reviews meta_title: 'Guusto Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 5659 reviews by the users' company size, role or industry to find out how Guusto works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 5659 scale: '5' date_modified: '2026-06-24' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Guusto Reviews **Vendor:** Guusto **Category:** [Employee Recognition Software](https://www.g2.com/categories/employee-recognition) **Average Rating:** 4.9/5.0 **Total Reviews:** 5,659 ## About Guusto Easy to Use Employee Recognition Software That Actually Reaches Everyone Guusto is a scalable employee recognition software that helps organizations improve engagement, retention, and performance across every team. Unlike traditional recognition programs that are costly, complicated, and often exclude frontline or deskless workers, Guusto ensures appreciation reaches everyone. Recognition becomes simple, inclusive, and impactful, making it a strategic tool for building stronger teams. Guusto allows companies to launch recognition programs at any scale and expand as they grow. Start with manager-led or HR-led recognition and add peer-to-peer recognition when ready. The platform is cost-efficient because you only pay for users who send recognition, not every employee. It works for full-time, hourly, seasonal, and contingent employees, as well as customers, ensuring no one is left out. Most recognition software fails to engage frontline employees because it relies on email, logins, or devices they may not have. Guusto delivers recognition where employees actually are. Messages can be sent through SMS, QR codes, printed cards, intranet, TV displays, or existing frontline communication tools. Low-tech redemption options allow employees to claim rewards without creating an account. If contact information is limited, rewards can be routed to managers for in-person handoff, making sure every employee is included. Guusto makes it easy for managers to recognize employees consistently without adding extra work. Smart nudges highlight employees who may need recognition most. Program insights and automated draws increase participation and maintain consistency across teams. First-line reward approvals keep recognition moving quickly while maintaining oversight. Managers can build a culture of recognition without complexity. Guusto helps organizations create a measurable, scalable, and inclusive recognition program. By reaching every employee, including frontline and deskless teams, it improves engagement, strengthens retention, and enhances overall performance. Recognition is no longer a nice-to-have perk. With Guusto, appreciation becomes a strategic tool that boosts morale, supports team growth, and drives meaningful business outcomes. ## Guusto Pros & Cons **What users like:** - Users find Guusto's **ease of use** exceptional, allowing quick access to gift cards and simple selection options. (759 reviews) - Users love the **easy-to-use gift cards** , enabling quick implementation and enhancing employee recognition through versatile choices. (399 reviews) - Users love the **wide variety of cards** available, making it easy to choose what suits them best. (380 reviews) - Users love the **wide variety of gift card options** , making it easy to send and receive rewards effortlessly. (345 reviews) - Users appreciate the **wonderful variety of gift card options** available, making selection quick and easy. (274 reviews) - Appreciation (227 reviews) - Convenience (224 reviews) - Recognition (224 reviews) - Selection (200 reviews) - Easy Redemption (175 reviews) **What users dislike:** - Users find the **currency limitation** frustrating, as US Dollar cards are restricted to US brands and stores. (91 reviews) - Users desire more **limited options** for partners and locations in Guusto, although current selections are still satisfactory. (89 reviews) - Users find the **usage difficulty** of Guusto can be confusing initially, especially for those less tech-savvy. (84 reviews) - Users find limited **gift card options** available and have concerns about receiving them in a timely manner. (59 reviews) - Users find a **lack of gift card options** limits their choices and usability with Guusto. (58 reviews) - Users desire a wider **selection of vendors** , as current limitations hinder global expansion and convenience. (55 reviews) - Geographical Limitations (51 reviews) - Login Issues (47 reviews) - Technical Issues (46 reviews) - Limited Card Options (45 reviews) ## Guusto Reviews ### 1. Easy, Friendly Gift Card Redemption Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel Angel A. | Network System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Guusto?** Here are a few things that I particularly like about it: 1. Simplicity and ease of use Guusto is very straightforward—managers can send rewards in just a few clicks. There’s no complicated setup or learning curve, which is great for busy teams. 2. “Pay only for what you use” model Unlike many reward platforms, Guusto doesn’t require preloading or wasting budget on unused gift cards. You only pay for rewards that are actually redeemed, which keeps things efficient and cost-effective. 3. Flexible reward options Employees can choose from a wide variety of vendors (like Amazon, Starbucks, etc.), so rewards feel more personal and meaningful instead of one-size-fits-all. 4. Focus on fairness and inclusion Guusto emphasizes making recognition accessible across entire organizations—not just for top performers or leadership tiers—which helps build a more inclusive culture. 5. Culture-building, not just rewards It’s not just about gift cards—it’s designed to reinforce values, encourage peer recognition, and improve engagement across teams. d friendly options to redeem the gift cards **What do you dislike about Guusto?** Limited “fun” or social engagement features Compared to competitors like Bonusly or Kudos, Guusto can feel a bit less interactive. Fewer gamification elements (points, leaderboards, badges) Less emphasis on social feeds or peer visibility This can make recognition feel more transactional rather than community-driven. 2. Reward catalog can feel constrained While Guusto offers flexibility, the selection isn’t as expansive or customizable as some platforms. Some users find fewer premium or niche reward options Less ability to create highly branded/custom reward experiences 3. Integrations are more limited For companies with complex tech stacks, Guusto may feel a bit lightweight. **What problems is Guusto solving and how is that benefiting you?** look for more partnerships to wide the options. **Official Response from Guusto Team:** > Thank you for such a detailed breakdown — reviews like this genuinely help shape where we focus next. We're especially glad the cost efficiency and inclusive approach to recognition came through, since those are core to how we built Guusto. Your points on gamification, catalog depth, and integrations are well taken. These are areas we're continuously evolving, and we'd love to learn more about which integrations or reward types would matter most for your team — feel free to share at info@guusto.com. Thank you for taking the time to write such a thoughtful review! :) ### 2. Guusto Makes Employee Recognition Fast, Easy, and Hassle-Free **Rating:** 5.0/5.0 stars **Reviewed by:** sadiq p. | Personal Insurance advisor, Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Guusto?** Guusto is very easy to use and has a simple, user-friendly interface that makes sending and redeeming rewards quick and convenient. I liked that gift cards can be sent instantly, which helps recognize employees and customers in a timely manner. The platform offers a good selection of reward options, giving recipients flexibility to choose what they prefer. Navigation is straightforward, and the process of creating, sending, and tracking rewards is efficient. I also appreciated that recipients do not need to create complicated accounts to redeem their rewards. Overall, Guusto provides a smooth and hassle-free experience that makes employee recognition and customer appreciation easy to manage. **What do you dislike about Guusto?** While Guusto is easy to use, there are a few areas where it could be improved. The selection of available gift cards and reward options may be limited depending on the recipient's location, which can reduce flexibility for some users. Certain features and reporting tools could be more detailed, especially for organizations that want deeper insights into reward usage and employee engagement. The platform's customization options are somewhat basic, and additional branding capabilities would be helpful. Occasionally, it can take time to find specific settings or information within the dashboard. Overall, the platform works well, but expanded reward choices and enhanced administrative features would make the experience even better **What problems is Guusto solving and how is that benefiting you?** Guusto helps solve the challenge of recognizing and rewarding employees in a timely and meaningful way. Traditional recognition programs can be time-consuming to manage and may not provide rewards that employees actually value. Guusto simplifies the process by allowing rewards to be sent instantly and redeemed easily. This improves employee engagement, motivation, and overall morale. The platform also reduces administrative effort by providing a centralized system for managing recognition programs. As a result, it saves time, supports a positive workplace culture, and helps ensure employees feel appreciated for their contributions, leading to better satisfaction and productivity. **Official Response from Guusto Team:** > Thank you so much for taking the time to share this — it genuinely means a lot to the whole team! :) It's great to hear that the instant sending and easy redemption are hitting the mark. That's exactly the experience we set out to build — recognition that feels effortless for the person giving it and the person receiving it. Your feedback on reward variety by location, reporting depth, and customization is really well-taken. These are areas we're actively working to improve, and honest input like yours helps us prioritize what matters most to the people using the platform every day. Thanks again for being part of the Guusto community — we're glad it's helping make recognition a little more meaningful at your organization! 🙌 ### 3. Guusto Makes Recognition Simple, Fast, and Meaningful **Rating:** 5.0/5.0 stars **Reviewed by:** Annabella C. | Executive assistant to the CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Guusto?** I really like Guusto because it makes recognizing and rewarding people simple and meaningful. The platform is easy to use and helps teams feel appreciated for their hard work. I also like how quickly rewards can be sent, which makes recognition feel more personal and immediate. Guusto offers a variety of gift options, so there is something for everyone to enjoy. Overall, it creates a positive experience and helps build a stronger and more motivated workplace culture.The integrated experience with Guusto is very smooth and user-friendly. I like how easily it connects recognition, rewards, and communication all in one platform. The system makes it simple to send rewards quickly without any confusion or complicated steps. Everything feels organized and efficient, which saves time and improves the overall experience for both employees and managers. Overall, the integrated experience helps create a more connected, positive, and appreciative work environment. The performance of the website is great. The pricing is and ROI is more than reasonable. Their is great costumer support and east onboarding. The AI intelegance is great as well. **What do you dislike about Guusto?** One thing I dislike about Guusto is that some reward options can feel limited depending on the location or available vendors. At times, the platform can also feel a little repetitive if recognition messages are not personalized. I wish there were more customization features to make rewards and recognition feel even more unique. Occasionally, notifications or emails can become overwhelming when there are many updates at once. Overall, while the platform works well, there are a few areas that could be improved to make the experience even better. **What problems is Guusto solving and how is that benefiting you?** Guusto solves the problem of employees feeling unrecognized or unappreciated in the workplace by making it easy for managers and coworkers to give meaningful recognition and rewards. It helps improve communication, motivation, and workplace morale by encouraging positive feedback and appreciation. This benefits me because it makes me feel valued for my hard work and contributions. The quick and simple reward system also creates a more supportive and positive work environment. Overall, Guusto helps build stronger team relationships and increases motivation in the workplace. **Official Response from Guusto Team:** > Thank you for such a thoughtful review ! 😊 Building a platform that makes recognition feel immediate, meaningful, and easy to manage is exactly what we're here for. On the customization front — senders can already personalize and customize their gifts directly from their end, and even leverage our built-in AI to help craft the perfect message. So no two recognitions have to feel the same! :D As for the vendor selection, feel free to send your suggestions to info@guusto.com — we'd love to hear what would make the experience even better for your team! ### 4. Simple, Meaningful Employee Recognition with Instant, Flexible Rewards **Rating:** 5.0/5.0 stars **Reviewed by:** Amrinder K. | Community Health Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Guusto?** What I like best about Guusto is how simple and meaningful it makes employee recognition. The platform is easy to use, rewards can be sent instantly, and employees have the flexibility to choose gifts they actually value. I also appreciate that it helps create a positive workplace culture by making appreciation more frequent and accessible for everyone. **What do you dislike about Guusto?** One thing I dislike about Guusto is that the reward options and the redemption experience can sometimes feel limited, depending on the location or which merchants are available. From time to time, notifications or even account access can be a bit inconsistent as well, and that can take away from the overall user experience. **What problems is Guusto solving and how is that benefiting you?** Guusto is solving the problem of employee recognition being inconsistent or overlooked in workplaces. It makes it easier for managers and organizations to appreciate employees quickly and fairly, which helps improve morale, motivation, and workplace culture. For me, it provides a simple and convenient way to feel recognized and rewarded for my work, which increases engagement and job satisfaction. **Official Response from Guusto Team:** > This is a wonderful summary of what Guusto is built for — thank you! 😊 Recognition that's fair, fast, and flexible enough to feel personal is something we work hard to deliver every day. We hear you on the merchant selection and occasional inconsistencies — these are priorities for our team. Drop your merchant suggestions at info@guusto.com and we'll make sure they're on our radar! ### 5. Easy Employee Gifting with Text Notifications and Printable QR Codes **Rating:** 5.0/5.0 stars **Reviewed by:** Hayley M. | Manager Supply Chain Employee Enablement, Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Guusto?** The team has been great to work with and has provided wonderful customer service. The process to onboard and integrate with workday, while time consuming, has been very smooth! I really like the ease of use of the portal and all of the administrative features like providing quarterly budgets to other workspaces, not allowing folks to send to themselves, only allowing sending to wayfair email addresses, and the visual and useful reporting tools. **What do you dislike about Guusto?** There are only two downsides so far: 1) The process to fund accounts is not as smooth as with all of our other vendors. I don't like the extra step of having to send an email to request an invoice. All of our other vendors attach the invoice on the backend within coupa without requiring this additional step of our team. This is something our team is not used to having to do and I am afraid it is going to continue to cause issues (already has). 2) Our previous digital gift card vendor automatically converted currencies prior to sending GCs - e.g. if I am sending a GC to someone in the UK, I select to send a $100 GC in pounds and it tells that I am being charged $75 USD for it and the employee will automatically receive it in their local currency. This really seems like a baseline expectation to offer. **What problems is Guusto solving and how is that benefiting you?** The biggest problem that Guusto has solved for us is how easy it makes gifting to our employees - we are thrilled to finally have a gift card solution that notifies employees via text and also has a printable QR code redemption option. This has gone a long way to make providing employee rewards accessible to our deskless employee base. **Official Response from Guusto Team:** > Thanks so much for the detailed review! 😊 Great to hear that Guusto has made employee gifting easier for your team and that the onboarding, integrations, and admin tools have been working smoothly. We really appreciate your thoughtful feedback on the funding process and currency conversion experience. If you’d like to share any additional details or suggestions, feel free to reach out to info@guusto.com - we always welcome input as we continue improving the platform! ### 6. Simple to Admin, Easy to Love Recognition Done Right **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan S. | Sytem Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Guusto?** Guusto makes employee recognition genuinely easy to set up and manage from an admin perspective. The dashboard feels clean and intuitive, and getting the program up and running took far less time than I expected—there was no lengthy onboarding process or technical hassle. What stands out most is the flexibility it offers both senders and recipients: managers can send recognition instantly via email or SMS, and employees can choose their own rewards from hundreds of merchants, so the reward actually feels personal. The budget controls are another highlight. Being able to run multiple programs in parallel, each with its own budget and spending limits, makes it straightforward to manage across teams without things getting messy. I also appreciate that unclaimed gifts are credited back in full, which means there’s no wasted budget. **What do you dislike about Guusto?** As an admin, the biggest limitation for me is customization. There isn’t much flexibility to tailor the platform’s look and feel to match our brand identity, and that would help the overall experience feel more cohesive for employees. I’ve also found that some of the more advanced features aren’t immediately obvious and require a bit of digging to locate, so a more guided onboarding flow for admins would be helpful. In addition, gift card availability varies by region, which can occasionally limit the options available to team members in certain locations. **What problems is Guusto solving and how is that benefiting you?** Guusto has solved the age-old challenge of making employee recognition feel genuinely meaningful without creating an administrative burden for the team running it. Before Guusto, coordinating rewards involved manual steps, chasing down contact information, and relying on generic gifts that didn’t really resonate with recipients. Now it’s just a few clicks, and the reward is delivered instantly wherever the employee is—whether they’re at a desk or out on the frontline. From an admin perspective, the budget controls and real-time tracking provide much-needed visibility into how recognition spending is distributed across teams, which makes it easier to ensure no one is being overlooked. The integration with tools like Slack and Microsoft Teams also helps recognition happen where employees already work, increasing visibility and participation without requiring anyone to log into yet another platform. The social impact element—donating a day of clean water for every gift sent through the One Drop Foundation—has been a genuine internal talking point as well, adding a sense of purpose to what could otherwise feel like a transactional process. **Official Response from Guusto Team:** > Thank you for such a detailed and thoughtful review! :) We're so glad Guusto is delivering on simplicity, flexibility, and impact. Your points on customization options and admin onboarding are noted and appreciated. And the fact that recognition is happening more meaningfully across your teams means a lot to us. :D If you ever have any questions or need our support, kindly reach out at info@guusto.com - happy to connect! :) ### 7. Guusto Makes Employee Recognition Simple and Meaningful **Rating:** 5.0/5.0 stars **Reviewed by:** King Ridwan O. | CA, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2026 **What do you like best about Guusto?** Guusto focus on recognition and appreciation of employees. Also makes it simple for organizations to celebrate and reward people in a meaningful way. **What do you dislike about Guusto?** What I like best about Guusto is its focus on recognition and appreciation. I think employees do their best work when they feel valued, and Guusto makes it easy for organizations to celebrate and reward people in a meaningful way. I also like that the platform offers flexible rewards that recipients can actually use and enjoy, which makes the recognition feel genuine rather than just symbolic. Being part of a company that helps create positive workplace cultures is something I find very rewarding. **What problems is Guusto solving and how is that benefiting you?** Guusto helps address the lack of meaningful employee recognition in the workplace. By making appreciation easy and accessible, it strengthens engagement and supports a healthier workplace culture. I benefit from this because I thrive in environments where people feel valued and supported, which motivates me to do my best work and contribute positively to the team. **Official Response from Guusto Team:** > "Genuine rather than just symbolic" — you just captured everything we stand for! 💙 Employees who feel truly valued do their best work, and we're so glad Guusto plays a part in building that culture. Thank you for this incredibly thoughtful review! ### 8. Simple, Instant Employee Recognition That Strengthens Workplace Culture **Rating:** 5.0/5.0 stars **Reviewed by:** Harmanjot K. | Insurance Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Guusto?** What I like most about Guusto is its simplicity in sending employee recognition and rewards quickly, without complicated processes or hidden fees. It makes appreciation more meaningful by allowing instant digital gift cards that employees can actually choose and use. It also supports remote and in-person teams equally well, which makes recognition more inclusive. Overall, it helps build a positive workplace culture in a very easy and practical way. **What do you dislike about Guusto?** One thing I would improve about Guusto is that the selection of reward options can feel somewhat limited depending on the recipient’s location or preferences. In some cases, users may prefer a wider variety of gift card choices or more flexible redemption options. However, overall the platform is still very effective and easy to use for employee recognition. **What problems is Guusto solving and how is that benefiting you?** Guusto solves the problem of slow, complicated, and inconsistent employee recognition by making it easy to send instant digital rewards. It also helps organizations avoid manual processes and ensures recognition feels timely and meaningful. **Official Response from Guusto Team:** > Thank you, Harmanjot — this really made our day! 😊 You've hit on something we care a lot about — recognition that works equally well for remote and in-person teams. Timely, inclusive, and hassle-free is exactly the experience we're going for. On the reward variety, that's fair feedback and something we're always looking to expand. More choices across more locations is definitely on our radar. Thanks again for taking the time — really appreciate the kind words! <3 ### 9. Quick, Effective Recognition with Guusto **Rating:** 5.0/5.0 stars **Reviewed by:** Grishma G. | Admin, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Guusto?** I use Guusto for milestone things like work anniversaries and hitting targets, which helps in a busy workplace where recognition can be easily postponed. I like that Guusto is quick and actually gets used because it allows for immediate recognition without needing to set aside time or get approvals. It really makes people feel seen for their contributions and reinforces positive behavior. The account creation was very clear and easy with no technical issues. With more than 10,000 people at my company, it's nice to have a tool that works well for our size. **What do you dislike about Guusto?** The variety of rewards options could be better. It covers many popular retailers but could use more variety. Also, the customization of recognition messages needs improvement. **What problems is Guusto solving and how is that benefiting you?** Guusto makes it easy to recognize milestones like anniversaries and targets. It ensures recognition happens promptly, improving morale and productivity by making people feel seen and reinforcing behavior. It's quick and gets used because there's no need to set aside time for approvals. ### 10. A Thoughtful and Engaging Reward Experience - Making Recognition Feel Personal Again! **Rating:** 5.0/5.0 stars **Reviewed by:** Kim D. | Business Analyst, Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2026 **What do you like best about Guusto?** I really enjoy using Guusto! I recently received a $25 gift card for completing a word scramble, and it was such a fun and thoughtful way to recognize participation. The process was quick and simple, and I appreciated being able to choose how to use the reward. It’s a great tool for making recognition feel genuine and engaging rather than just routine. **What do you dislike about Guusto?** Guusto was so simple with lots of option, so there was nothing that I disliked. **What problems is Guusto solving and how is that benefiting you?** The platform is very user-friendly, and redeeming the reward was quick and straightforward. It’s a simple but effective way to promote engagement and make employees feel valued. **Official Response from Guusto Team:** > Recognition often risks becoming repetitive over time, so hearing that a simple activity turned into something genuinely thoughtful and engaging says a lot about how Guusto can shift that experience. Being able to choose your own reward on top of that just adds to the personal touch. Thank you for such a lovely review! :) ### 11. Fast, Lightweight Rewards Platform with Great UX, Integrations, and Real ROI **Rating:** 5.0/5.0 stars **Reviewed by:** Jhankaar J. | Dental Office Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Guusto?** UI / UX & Performance The Value: A clean, social-feed dashboard requiring zero training. The Impact: Managers can send a reward in under 60 seconds. Recipients can redeem via web, mobile, or printed QR codes—making it highly accessible for deskless or frontline workers. The system is lightweight and handles bulk uploads seamlessly without lagging. Pricing & ROI The Value: Zero markups on gift cards and a 100% credit-back guarantee on unclaimed rewards. The Impact: Every dollar goes directly to employees, and expired gifts return to your budget, saving companies 10% to 20% annually. You only pay seat fees for "senders," not every recipient. Integrations & Onboarding The Value: Native syncing with HRIS platforms (Workday, BambooHR) and chat tools (Slack, MS Teams). The Impact: Eliminates manual user management. Automated workflows can trigger instant reward text messages based on HR data, while team channels keep recognition highly visible. Setup takes minutes, not months. Support & Intelligence The Value: Responsive live support backed by automated data insights and budget guardrails. The Impact: The system automatically flags "overlooked" employees to ensure equitable recognition, while built-in budget limits prevent managers from overspending—saving HR from manual finance audits. **What do you dislike about Guusto?** UI / UX & Platform Friction The Flaw: Recipients must create a Guusto account to redeem rewards, creating friction for frontline or seasonal workers. The Limit: The mobile app is heavily stripped down for admins; program management and bulk uploads require switching to a desktop. Pricing & Hidden Costs The Flaw: Credit card funding incurs standard processing fees. To truly keep it "free," finance teams must use manual bank transfers. The Limit: Core automation features—like HRIS syncing, automated milestones, and peer-to-peer tracking—are paywalled behind higher tiers. Global Scope & Incentives The Flaw: The merchant catalog is heavily North American. International options (Europe, APAC) are sparse, and cross-currency redemptions are rigid. The Limit: The platform is strictly gift-card centric. It lacks built-in options for custom company swag stores, wellness perks, or advanced culture analytics. **What problems is Guusto solving and how is that benefiting you?** Guusto solves disjointed corporate gifting, wasted HR budgets, and poor employee engagement. Instead of dealing with administrative overhead, manually ordering unwanted physical items, or losing money on unredeemed gifts, Guusto automates the entire workflow. It benefits me by cutting administrative time to under 60 seconds, returning 100% of unclaimed funds to my budget, and boosting team morale through flexible, instant rewards. **Official Response from Guusto Team:** > This might be the most detailed review we've ever received — thank you! 🎉 It's clear you've really put Guusto through its paces, and we're so glad the speed, pricing transparency, integrations, and budget guardrails are making a measurable difference. We hear you on the friction points. Recipient account creation is tied to keeping the redemption experience secure and personal. Global merchant expansion is something we're actively working on. And we continuously evaluate how features are tiered to make sure every plan punches above its weight. Reviews like this are gold for our product team — genuinely appreciate you sharing on G2! :D ### 12. Simple, Meaningful Employee Recognition That Strengthens Team Culture **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Guusto?** What I like best about Guusto is how simple and meaningful it makes employee recognition. It allows people to quickly acknowledge coworkers for their contributions, which helps build a positive and supportive culture. I also appreciate that the recognition feels personal and inclusive, making it easy to celebrate achievements, express gratitude, and strengthen connections across teams and departments. **What do you dislike about Guusto?** One limitation is the redemption options. It would be great if rewards could be added directly to widely used payment methods such as Mastercard, giving recipients more flexibility in how they use their rewards. Expanding redemption choices and making the process more seamless would improve the overall user experience **What problems is Guusto solving and how is that benefiting you?** Guusto helps solve the challenge of recognizing and rewarding employees in a timely and meaningful way. It makes it easy for colleagues and managers to show appreciation for contributions and achievements, helping foster a positive workplace culture. For me, it creates a stronger sense of recognition and engagement, while also encouraging collaboration, motivation, and team morale across the organization. **Official Response from Guusto Team:** > Thanks so much for the thoughtful review! 😊 We’re really glad to hear that Guusto is helping make recognition simple, meaningful, and impactful across your teams. Just to clarify, we do already offer a Virtual Mastercard as one of our reward options. Availability can depend on your organization’s program setup, so we recommend checking with your program administrator, as your company had to apply for it from their end. We also really appreciate your suggestion around expanding redemption flexibility. If you have any additional ideas or merchant requests, feel free to share them with us at info@guusto.com — we’d love to hear them! Thanks again for taking the time to share your experience! 💙 ### 13. Meaningful Employee Recognition **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Guusto?** As a Rexall employee, I have had a great experience using Guusto for employee appreciation recognition. Whenever I receive recognition, I get a special message or gift card through the platform. The gift card redemption process is always simple and convenient. I really like that there are so many store options available, which makes it easy to choose something I actually want or need. Overall, Guusto makes employee rewards feel meaningful and easy to enjoy. **What do you dislike about Guusto?** Nothing! Everything about Guusto is user-friendly and convenient. No complaints so far. **What problems is Guusto solving and how is that benefiting you?** Guusto solves the problem of making employee recognition simple, meaningful, and easy to access. Instead of complicated reward systems or limited gift options, it gives employees the flexibility to redeem rewards at many different stores. This benefits me because I can quickly use my gift cards at places that fit my needs or preferences. It also makes employee appreciation feel more genuine and motivating since the rewards are practical and easy to enjoy. **Official Response from Guusto Team:** > This really captures what Guusto is all about — recognition that's genuine, practical, and easy to enjoy. 😊 Thank you for sharing, and we hope there are many more rewarding moments ahead! ### 14. Best application for gift cards **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** June 22, 2026 **What do you like best about Guusto?** What I like most about Guusto is how easy it makes employee recognition and rewards. The platform is simple to use, offers flexible reward options, and helps create a positive workplace culture by allowing employees and managers to recognize achievements in real time. I also appreciate that rewards can be redeemed at a wide variety of places, giving recipients the freedom to choose what they value most. **What do you dislike about Guusto?** “One thing I dislike about Guusto⁠ is that reward options can sometimes feel limited depending on the recipient’s location. In some cases, employees may prefer more personalized rewards or additional redemption choices. It would also be helpful to have more customization and tracking features for recognition programs. **What problems is Guusto solving and how is that benefiting you?** I like Guusto because it makes employee recognition simple, meaningful, and accessible while giving recipients flexibility in how they use their rewards.” **Official Response from Guusto Team:** > This is fantastic feedback! We're so glad the flexibility and real-time recognition are resonating with your team. :D Your points on regional availability and customization are valuable—we're working to expand both. We'd love your input on what would make the platform even better. Please share your ideas at info@guusto.com! :) ### 15. Easy access and flexible perks across many merchants **Rating:** 5.0/5.0 stars **Reviewed by:** Diana A. | Senior Communications Business Partner, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about Guusto?** I love that I can use it at so many different merchants, and that it’s easy to access right from my email. I also really appreciate that my company uses Gussto for certain perks, and that I can use the gift cards anytime. **What do you dislike about Guusto?** Sometimes it takes a while for the barcode to load so I can show it to the cashier, which can be a bit annoying. **What problems is Guusto solving and how is that benefiting you?** It’s been very helpful for recognizing and rewarding employees. Right now, I’m using Guusto gift cards as the prize for a photo contest, and people were really engaged. They were also happy knowing the prize was a gift card they could use however they wanted. **Official Response from Guusto Team:** > What a great use case — a photo contest powered by Guusto! 😊 Really glad the flexibility of the reward kept people engaged and happy. On the barcode — good tip to open it a moment before checkout to skip any delay. We're also continuously working on performance improvements on that front! ### 16. A fantastic virtual gifting platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak B. | Mortgage Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2021 **What do you like best about Guusto?** It's easy to use, has a desktop platform and mobile app, and its all virtual! **What do you dislike about Guusto?** Sometimes the email which the recipient receives goes into Junk/Spam. Also, when sending a Guusto gift via text message, the message the recipient receives could come across as Spam and many people may not click on the link. **What problems is Guusto solving and how is that benefiting you?** Guusto is allowing me to send a quick appreciation to others virtually. I don't have to spend time going to a store, buying a gift card, putting it in an envelope and then mailing it --- I can do everything electronically right from the comfort of my own home or office. **Official Response from Guusto Team:** > Thank you so much! 🎉 Sending appreciation from the comfort of your home in seconds vs. a trip to the store — that's the magic of Guusto. On the spam point, a great workaround is to give recipients a quick heads up before sending — letting them know to watch for an email or text from Guusto means nothing gets missed. :) ### 17. People-First Recognition with a Mission That Gives Back **Rating:** 5.0/5.0 stars **Reviewed by:** Divine O. | Part-Time Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2026 **What do you like best about Guusto?** What stands out to me most about Guusto is its people-first approach. I value environments where appreciation and recognition are part of the culture, and I love that Guusto helps organizations create that for their employees. I also think the company’s commitment to giving back through clean water initiatives makes its mission even more meaningful. **What do you dislike about Guusto?** Nothing at all. It’s amazing, works great, and received a nice gift card from it **What problems is Guusto solving and how is that benefiting you?** Guusto solves the problem of finding and sending meaningful gifts quickly and easily. It benefits me by giving recipients flexibility to choose rewards they actually want, making gift-giving more convenient and thoughtful. **Official Response from Guusto Team:** > This genuinely means so much to us. 💙 Recognition and clean water — two things everyone deserves. So glad both are resonating with you. Thanks for this beautiful review! ### 18. Guusto Makes Recognition Simple, Immediate, and Meaningful **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan R. | Warehouse Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Guusto?** What I like best about Guusto is how simple and immediate it makes recognition. It’s easy to send a quick shoutout or reward in the moment, which helps recognition feel genuine instead of delayed or forced. The platform is straightforward to use, integrates well with daily tools, and gives team members flexibility to choose rewards they actually want. Most importantly, it supports a positive culture by encouraging peer‑to‑peer recognition, not just top‑down, which makes appreciation feel more meaningful across the team. **What do you dislike about Guusto?** One drawback of Guusto is that it can feel a bit limited once you’re familiar with the platform. While it’s great for quick recognition, there isn’t much room for customization or flexibility in how rewards or messages are structured. Occasionally, the process can feel repetitive, and the available reward amounts or options may not always match the level of effort being recognized. It works well overall, but a few more personalization and flexibility options would make it even stronger. **What problems is Guusto solving and how is that benefiting you?** Guusto is solving the problem of recognition being inconsistent, delayed, or overlooked in busy work environments. Instead of appreciation only happening during annual reviews or formal programs, Guusto makes it easy to recognize people in real time. That benefits me by helping reinforce positive behavior, teamwork, and effort right when it happens. It also takes the pressure off managers being the only source of recognition, since peer‑to‑peer shoutouts encourage a stronger, more engaged culture. Overall, it helps boost morale, motivation, and connection across the team with very little administrative effort. **Official Response from Guusto Team:** > Thanks so much for sharing your experience on G2! :) We’re thrilled Guusto is helping make recognition simple, immediate, and meaningful, and that it’s supporting peer-to-peer appreciation across your team. We also value your feedback on customization — if you have any precise ideas or suggestions, please reach out to info@guusto.com. We’d love to hear from you! :D ### 19. Flexible Gift Cards Staff Can Personalize Across Many Brands **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Guusto?** I like about the guusto app is that you’re able to send gift cards to staff and they get to select what gift card they want and different price ranges that they would like it to be in for example if someone wants to do $10 at Starbucks and $10 on Amazon, they’re able to do so or they can do the whole gift card amount at one place, but it allows for a variety of different places that might benefit a variety of different lives **What do you dislike about Guusto?** One of the downfalls of the guusto app is the two factor authentication which can be a barrier to quickly get onto it and pick your gift card **What problems is Guusto solving and how is that benefiting you?** Guusto allows my work to recognize staff and their accomplishments, but allow them the ability to pick a gift card that reflects her lifestyle **Official Response from Guusto Team:** > Thank you for this — you nailed exactly what we were going for! :) The ability to split a gift across multiple brands (or go all-in on one) is one of our favourite features, and it's great to hear it's giving your staff the freedom to choose something that actually fits their life. On the two-factor authentication — totally understand the friction, but it's there to protect your staff's gifts and accounts from being accessed by anyone else. The good news: if they check "Do not challenge me on this device" when logging in, they won't be prompted for 2FA again on that device going forward! :) ### 20. Guusto is the easy way to send and receive gift cards for many businesses! **Rating:** 5.0/5.0 stars **Reviewed by:** Nancy M. | Developmental Support Worker, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2024 **What do you like best about Guusto?** Guusto is easy to use. My work gives us gift cards for Christmas and sometimes for other reasons and I just put the app on my phone and don't have to decide what to spend it on beforehand...I can load the amount and choose when I shop. I can also use part of the funds one place and part another place. It's so convenient. **What do you dislike about Guusto?** Just make sure you can access your work email while you’re out, especially if that’s the email address you used. **What problems is Guusto solving and how is that benefiting you?** I am the employee, but Guusto is solving a satisfaction problem for all of the employees that receive one!! :D **Official Response from Guusto Team:** > We really appreciate you sharing this! 😊 Splitting across merchants and spending on your own terms — that's the experience we're built around. It's great to hear it's landing well on the employee side. The note on email accessibility is a handy reminder for new users — thanks for passing it along! ### 21. Guusto Makes Redeeming Company Gifts Quick and Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Li V. | Teller, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Guusto?** I really like that my company provides us with gifts at least once a year and Guusto always makes it really easy to reedem gifts/transfer over to my phone. I feel like the ammount my company gives me is very generous and I just feel appreciated. **What do you dislike about Guusto?** I wish they would bring back Amazon but that's about it **What problems is Guusto solving and how is that benefiting you?** i really like how they keep it hassle free for me to redeem my gifts and I don't have to jump through hoops to get it. Last time I got mine, I just clicked on the merchant I wanted, it sent me a code and then it was ready for me to use. **Official Response from Guusto Team:** > We really appreciate you taking the time to share your experience. :) It’s great to hear that receiving and using your company rewards has felt simple and seamless, and that it’s helped reinforce a sense of appreciation. Regarding Amazon, it is part of a separate merchant program that organizations can choose to apply for in order to make it available as a redemption option. You can always follow up with your company program admin regarding this question! :) ### 22. Guusto Makes Gift Cards Easy, Trustworthy, and Simple to Track **Rating:** 5.0/5.0 stars **Reviewed by:** Kayl a. | Merchandiser, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Guusto?** I like that I can trust guusto, it’s easy to use and it’s accurate on tracking redeemed gift cards. There’s also a lot of options to stores that I love and visit frequently **What do you dislike about Guusto?** There’s actually nothing I would change, it’s extremely easy to use and I love how I can view past redeem cards. I wish everyone used Guusto for gift cards **What problems is Guusto solving and how is that benefiting you?** One time I redeemed a gift card to my company from another gift card site and I accidentally picked a US winners gift card which I can’t use in Canada or online which makes it really frustrating. Guusto would have never had this problem **Official Response from Guusto Team:** > What a wonderful review — thank you! 😊 Knowing that the platform feels dependable and easy to navigate means a lot to us. Thanks for taking your time to post the review! ### 23. Guusto Makes Recognition Feel Genuine and Thoughtful **Rating:** 5.0/5.0 stars **Reviewed by:** Pooja G. | Insurance Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2026 **What do you like best about Guusto?** What I like most about Guusto is how easy it makes recognizing people in a genuine way. Instead of dealing with complicated points or systems, you can just send a real gift right away, which feels a lot more personal. I also really like that it gives you options—whether that’s letting the recipient choose something they actually want or even donate to a cause they care about. It just makes appreciation feel more thoughtful and meaningful overall. **What do you dislike about Guusto?** One downside is that the selection of gifts can feel a bit limited depending on where the recipient is, so it’s not always guaranteed they’ll find something they love. **What problems is Guusto solving and how is that benefiting you?** Guusto solves the problem of recognition being inconsistent or overlooked at work. It makes it easy to appreciate people right away instead of waiting for formal reviews. For me, that means people feel valued in the moment, morale stays higher, and it saves time since everything is simple and in one place. **Official Response from Guusto Team:** > Thanks for the great feedback! 😊 We’re so glad Guusto helps make recognition feel genuine and personal! With hundreds of merchants across various categories, there’s plenty of flexibility for recipients to choose what they truly want or even donate to a cause. We’re always working to expand options and make appreciation easy and meaningful. Thanks again for sharing! 🙌 ### 24. Guusto Makes Rewarding People Easy and Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Lovepreet B. | Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Guusto?** It’s a very reliable gift option. It’s also very easy to use, and redeeming rewards is simple :) **What do you dislike about Guusto?** To be honest, I can’t think of anything I don’t like about Guusto. It’s a very convenient way to redeem rewards and show appreciation for hard work. Overall, it’s a really nice way of rewarding people. **What problems is Guusto solving and how is that benefiting you?** It saves time and is a hassle-free option for gifting and rewarding teams. I receive a Guusto gift card every now and then for my hard work, which makes recognition feel simple and convenient. **Official Response from Guusto Team:** > A gift card every now and then for a job well done, with zero hassle attached — that's recognition done the right way, and we're thrilled it's hitting the mark consistently for you. Thank you so much for sharing this! :D ### 25. Effortless Setup and Outstanding Support with Guusto **Rating:** 5.0/5.0 stars **Reviewed by:** Arshad Ali M. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Guusto?** I like how easy it is to setup Guusto for our rewards program. I think the dashboard and user interface was thoughtfully designed by the Guusto team. As a sales manager, using Guusto has helped to boost our team's performer, we have been able to grow our sales with the incentives that Guusto offers on the platform. I also like how quick and responsive the Support team is when called upon, they provide assistance and help to resolve issues without hassle. **What do you dislike about Guusto?** I don't have any dislike for the Guusto platform, their team does an incredible job of constantly innovating and improving the features available on the platform. **What problems is Guusto solving and how is that benefiting you?** Guusto has made it easy to reward both our new customers and returning customers, our employees are not left out either. The monthly rewards for our best performing staff is a great morale booster for the team, it has created a very healthy competitive environment at the office. **Official Response from Guusto Team:** > Thank you for your wonderful feedback! :) We’re thrilled to hear that Guusto has made setup effortless and that our dashboard, interface, and support team have helped boost your team’s performance. It’s great to know that our platform is helping you reward both customers and employees while fostering a positive and motivating environment. Your kind words inspire us to keep innovating and improving! :D ### 26. Quick, fast way to feel seen + validated **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment **Reviewed Date:** June 05, 2026 **What do you like best about Guusto?** It is always a good feeling to get a text notification that a Guusto award has been sent my way. It makes me feel like the love + pride I put into my customer service is noticed + the dedication to our work environment + team members is valued. I also enjoy seeing other people being validated + encouraged to keep doing a good job! **What do you dislike about Guusto?** Honestly, nothing. From the beginning I found it easy to use, and have been given much recognition for a job welll done. Before our incentives just came quarterly, now it's daily available to receive a verbal or monetary "high-five" **What problems is Guusto solving and how is that benefiting you?** I believe it has given managers a place to recognize team building behaviors + stream lined the process to make it easier, quicker to show public appreciation. **Official Response from Guusto Team:** > This absolutely made our day — thank you! 💛 A daily "high-five" instead of a quarterly one? That's exactly the shift we hope to create. Recognition should be timely, genuine, and frequent — and it sounds like your team has nailed it! So glad Guusto is helping make the hard work you pour into your role feel seen and valued. Thanks for sharing this on G2! :D ### 27. Guusto Is User-Friendly, Flexible, and Truly Beneficial **Rating:** 5.0/5.0 stars **Reviewed by:** Minoti P. | Insurance Advisor., Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Guusto?** Guusto is very user friendly and easy to use, with different options available to us to choose from. Useful and beneficial. Implementation is easy and makes it convenient to choose options. Customer support is effective, easy to reach to and resolve issues if any. Frequently to make a change if need be. It has many vendors that can be used for gift amount, covering different facets of life and need . **What do you dislike about Guusto?** Nothing, as of now. One thing I would like to mention is that we should have the option to move the amount from one vendor to another, so long it has not been encashed. **What problems is Guusto solving and how is that benefiting you?** Guusto is user friendly and effective in providing the list of vendors to choose from , depending on the need of the time. **Official Response from Guusto Team:** > Thanks so much for the thoughtful review! :) We’re really glad to hear that Guusto has made recognition simple, flexible, and easy to manage, and that you’ve had a positive experience with both the platform and our support team. Regarding your suggestion, once a merchant gift card is selected, the funds are immediately allocated to that merchant through our system, which is why we’re unable to support switching merchants afterward—even if the card hasn’t been redeemed yet. We really appreciate you sharing this feedback, and it helps us continue improving the experience. Thanks again for taking the time to write in! :) ### 28. Guusto Makes Gifting and Redeeming Easy Across Multiple Locations **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony C. | Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Guusto?** With Guusto, I’m able to use my gift card across multiple locations and apps. It’s easy to redeem the gift value, and it’s also simple to send gifts to friends, reward workers, and more. **What do you dislike about Guusto?** During my time using Guusto, I’ve never had any issues redeeming gifts, using gift vouchers, or sending gifts to family and friends. **What problems is Guusto solving and how is that benefiting you?** When I first started using Guusto, I wasn’t sure where these gift vouchers could be used or how easy the process would be. With their support, they guided me through it, and it ended up being much easier than I expected. **Official Response from Guusto Team:** > This is a great summary of what Guusto is built for — versatile, intuitive, and backed by a team that's ready to help. 😊 Thank you for taking the time to share your experience! ### 29. Effortless Employee Recognition with Fast Rewards and Plenty of Gift Card Choices **Rating:** 5.0/5.0 stars **Reviewed by:** Jaza W. | Food Server, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Guusto?** What I like best about Guusto is how easy it is to recognize and reward employees. The platform is simple to use, rewards are delivered quickly, and there are many gift card options to choose from. It helps boost morale and makes employee appreciation feel meaningful and effortless. **What do you dislike about Guusto?** The main downside is that some reward options may be limited depending on location, and a few features could be more customizable. Overall, the benefits outweigh the drawbacks. **What problems is Guusto solving and how is that benefiting you?** Guusto helps solve the challenge of recognizing and rewarding employees in a simple and consistent way. It makes appreciation more visible, improves employee engagement, and saves time compared to managing rewards manually. This helps create a more positive workplace culture and keeps team members motivated. ### 30. Instant Gift Certificates with an Easy-to-Use Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Guusto?** The interface is so easy to use , even for anyone with limited IT confidence. Once you select your chosen retailer the gift certificate is instant , no waiting at all. **What do you dislike about Guusto?** The option to save time and not have to wait for a PIN to be sent to your email does NOT work. Every time I select the box that says "remember this computer for next time" I still have to wait for PIN every single time I log in.This creates frustration and takes away form user satisfaction. I do find it easy to use across all systems and it integrates nicely on a mac or a PC. **What problems is Guusto solving and how is that benefiting you?** Saves time when giving rewards to staff. Has simplified giving rewards to staff. Is instant and user friendly. **Official Response from Guusto Team:** > Easy for everyone, instant rewards — love it! 🎉 That said, the PIN issue is a real one and we take it seriously. The "Remember this device" feature should absolutely work as expected. Reach out at info@guusto.com and we'll investigate right away. Thanks for flagging! ### 31. Flexible Rewards That Let Recipients Choose Where to Spend **Rating:** 5.0/5.0 stars **Reviewed by:** Manpreet K. | Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Guusto?** Unlike traditional gift cards that lock you into a single retailer, Guusto allows recipients to choose where they want to spend their balance. Best way to appreciate GEF's employees. **What do you dislike about Guusto?** While Guusto is often praised for its flexibility, both users and administrators have pointed out several drawbacks that can affect the overall experience. In general, these “dislikes” tend to fall into three main areas: friction for recipients, hurdles for administrators, and geographic limitations. **What problems is Guusto solving and how is that benefiting you?** Guusto tackles several common workplace pain points by modernizing the way appreciation is shared. Instead of relying on rigid, “one-size-fits-all” rewards, it offers a more streamlined approach that emphasizes choice and efficiency. **Official Response from Guusto Team:** > Thank you for the thoughtful review! We’re so glad to hear Guusto’s flexibility and recipient choice are helping make employee appreciation more meaningful at GEF. We also appreciate the honest feedback on areas where we can improve. We’re always working to make the experience even better for both admins and recipients. If you have any additional suggestions or ideas, feel free to reach out anytime at info@guusto.com — we’d love to hear from you! :) ### 32. Easy, Genuine Recognition with Flexible Gift Card Rewards **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek P. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Guusto?** What I like best about Guusto is how easy and convenient it is to recognize and reward people. The platform is user-friendly, offers a wide variety of gift card options, and allows recipients to choose rewards that are meaningful to them. It makes appreciation feel genuine and timely. **What do you dislike about Guusto?** The platform works well overall, but I’d like to see more reward choices and customization options available. **What problems is Guusto solving and how is that benefiting you?** Guusto makes employee recognition simple and effective. It helps people feel valued and appreciated, which improves motivation and overall workplace satisfaction. **Official Response from Guusto Team:** > Thanks so much for your thoughtful feedback! 😊 We’re glad to hear Guusto is making recognition easy and meaningful. If you have specific merchant or reward suggestions, feel free to reach out to us at info@guusto.com—we’d love to hear them and consider them as we continue expanding our options. ### 33. Quick, Easy Employee Rewards with Plenty of Gift Options **Rating:** 5.0/5.0 stars **Reviewed by:** madison a. | Store Set up, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Guusto?** This Platform is a quick and easy way to send rewards and gifts without severely limiting the options they have for the gift. It's also a great way to reward employees for their hard work. the platform is easy to use and functions well **What do you dislike about Guusto?** At this time I do not have anything specific that I dislike **What problems is Guusto solving and how is that benefiting you?** It solves the age old question of which gift card you should buy for someone since it gives you so many options to choose from making it easy for me to not feel like I have a useless prize/gift **Official Response from Guusto Team:** > Thanks for sharing your experience. :) Putting the choice in the hands of the recipient is the whole point — no more guessing, no more unused gift cards. Great to hear it's making rewards feel genuinely worthwhile for your team! ### 34. I love that I can choose where I want to spend my reinforcement from my company! 😊 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** June 05, 2026 **What do you like best about Guusto?** I love that I have the ability to hand select where I want my reinforcement to go! There are so many options to choose from. I also love the individualized notes my company utilizes to encourage and show appreciation, its overall a very positive experience! **What do you dislike about Guusto?** At first it was tricky to figure out the best way to verify my identity, but now it’s easy and quick to navigate for me! **What problems is Guusto solving and how is that benefiting you?** I love that my company switched to a digital gift card option, not only do I never lose my gift card now, it’s already loaded to my preferred accounts so I actually remember to use it! I also love that we are helping the planet by limited wasteful plastic cards that don’t get re used! **Official Response from Guusto Team:** > Thank you for this — what a thoughtful review! 🙌 You hit on so many things we're proud of: choice, personalization, digital convenience, and sustainability. And we love that your company is using the notes feature to make recognition feel genuine — that's the magic right there. So glad you're having a great experience, and thanks for sharing it on G2! :) ### 35. Effortless, User-Friendly Employee Recognition That Boosts Morale **Rating:** 4.5/5.0 stars **Reviewed by:** Vijaysing P. | Test Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Guusto?** My favorite thing about Guusto is its user-friendly employee recognition solution that enables managers to reward their employees effortlessly. This tool helps in enhancing the morale and engagement levels of employees in the organization. **What do you dislike about Guusto?** nothing to add this time from my side everything seeem fine **What problems is Guusto solving and how is that benefiting you?** How Guusto addresses the problem of recognition is that it provides a simple solution to recognizing employees' achievements. The recognition process helps build a stronger sense of employee engagement, better workplace culture, as well as improved motivation. **Official Response from Guusto Team:** > Thanks so much for your thoughtful feedback! We’re glad to hear the platform is making recognition simple and helping support a positive team environment 😊 ### 36. A Great Way to Recognize and Motivate Staff with Plenty of Options **Rating:** 4.5/5.0 stars **Reviewed by:** Emily M. | Assistant Manager of Facilities and Maintenance, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2026 **What do you like best about Guusto?** It’s been very helpful to have a program that helps our staff feel appreciated and recognized. The variety of options available to them is amazing, too. I’m the Assistant Manager of the Facilities and Maintenance department, and we have over 315 employees during our peak season. These gift cards are a great way for us to recognize hard work while also incentivizing others to work hard. **What do you dislike about Guusto?** I haven't come across any at the moment! **What problems is Guusto solving and how is that benefiting you?** It is helping us recognize and appreciate both collaegues and staff members. **Official Response from Guusto Team:** > Thank you for your feedback! 😊 It’s wonderful to hear that Guusto is making it easy to show appreciation and motivate your team. We’re happy to support your efforts in recognizing hard work! ### 37. Highly Recommend using Guusto! Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism **Reviewed Date:** June 22, 2026 **What do you like best about Guusto?** What I like most about Guusto is the flexibility. Rather than being limited to a specific gift card, I can choose from a variety of retailers and rewards that are actually useful to me. The platform is easy to use, and redeeming rewards is quick and straightforward. **What do you dislike about Guusto?** The only downside I experienced was that the redemption process was a little confusing the first time I used it. It took me a few minutes to figure out how to transfer my reward, but once I understood the process, it became very simple and easy to use. **What problems is Guusto solving and how is that benefiting you?** Guusto solves the problem of one-size-fits-all employee rewards. Instead of receiving a gift card to a store I may not use, I can choose a reward that is meaningful and useful to me. This flexibility makes the experience more personal and ensures that the reward is something I genuinely appreciate. As an employee, it allows me to get the most value from the recognition I receive. **Official Response from Guusto Team:** > There's a noticeable difference between recognition that feels generic and recognition that's actually tailored to what you value, and it sounds like Guusto helped make that shift for you. A few minutes of figuring things out the first time is a small trade-off for a process that becomes effortless afterward. Thank you for taking the time to share this! :) ### 38. Guusto Makes Employee Recognition Easy with Flexible Reward Options **Rating:** 5.0/5.0 stars **Reviewed by:** David L. | Director of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Guusto?** Guusto is super easy to use and provides a variety of redeemable cards from brands that I use regularly. It also provides a virtual Mastercard option that I can use anywhere! My company uses it for employee milestones, "Thank You" recognition for employees that go above and beyond or just a little moral boost after a tough week. **What do you dislike about Guusto?** Nothing. It is super easy to use! If I had one dislike it would be understanding how to create an account - but that was a very minor learning curve for me. **What problems is Guusto solving and how is that benefiting you?** It allows our team to thank employees quickly and easily with a reward that is actually wanted. No more gift certificates to a restaurant I don't like or recognition in a team meeting that, while means something, isn't exactly a tangible reward. **Official Response from Guusto Team:** > Thanks so much for sharing your experience on G2! :) We’re thrilled to hear that Guusto makes employee recognition easy and that your team enjoys the flexibility to choose rewards that truly matter. It’s wonderful to know it’s helping you celebrate milestones, show appreciation, and boost morale in a meaningful way! :D ### 39. A seamless and highly flexible platform for employee recognition **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Guusto?** Guusto makes it incredibly easy to send rewards. The user interface is very intuitive, so managers can send gift cards in just a few clicks. What I appreciate most is the flexibility it gives recipients: they can choose exactly what they want from a large list of partner merchants. Guusto also stands out because it doesn’t charge markups or hidden fees on rewards, which means 100% of our budget goes directly to employees. **What do you dislike about Guusto?** There isn't much to complain about. If I had to pick something, the mobile app experience could use a few UI updates to make it as flawless as the desktop version. Also, while their merchant list is great for North America, we'd love to see even more localized options for our international team members. **What problems is Guusto solving and how is that benefiting you?** We use Guusto to drive employee engagement and build a culture of recognition, especially across our remote and hybrid teams. Before Guusto, sending physical gifts or managing different digital vouchers was an administrative nightmare. Now, we have a centralized system that tracks our budget, empowers managers to reward instantly, and makes our team feel genuinely appreciated. **Official Response from Guusto Team:** > There's a real difference between recognition that feels like an administrative chore and recognition that feels effortless and instant, and it sounds like Guusto has helped your team make that shift, especially across remote and hybrid setups. :) The note on mobile polish and expanding international merchant options is well taken, and it's exactly the kind of insight that helps us prioritize what comes next. Thank you for sharing such a thorough perspective! :) ### 40. Guusto Makes Employee Recognition Simple, Meaningful, and Real-Time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2026 **What do you like best about Guusto?** What I like most about Guusto is how it keeps employee recognition simple, meaningful, and accessible. Instead of treating recognition as just another rewards program, Guusto supports organizations in building stronger workplace cultures by encouraging genuine appreciation and celebrating great work in real time. I also value that the approach feels both practical and truly impactful, helping teams feel appreciated, engaged, and more connected. **What do you dislike about Guusto?** One area where Guusto could improve is by offering more customization and flexibility for different organizational needs. While the platform is straightforward and easy to use, some users may benefit from additional personalization options, deeper reporting features, or more integrations with other workplace tools. Overall, these are opportunities for enhancement rather than major concerns, as the platform already provides a strong employee recognition experience. **What problems is Guusto solving and how is that benefiting you?** Guusto is solving the challenge of ensuring employees feel recognized and appreciated in a consistent and meaningful way. Many workplaces struggle with engagement, morale, and retention when recognition is infrequent or overlooked. By making it easy to acknowledge and reward contributions, Guusto helps create a more positive and connected work environment. This benefits me by fostering a culture where efforts are valued, motivation is higher, and team members feel more engaged and supported in their work. **Official Response from Guusto Team:** > This is one of the most thoughtful reviews we've received and we're truly grateful. 🙌 You've captured both the heart of what Guusto does and the honest opportunities ahead. Deeper reporting, more integrations, greater flexibility — all on our radar. Thank you for investing the time in this review! ### 41. No Delays, Straightforward, and Flexible Silence Settings **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah H. | Upi gas station attendant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Guusto?** No delays, it’s very straightforward and isn’t hard to understand compared to other email apps where I’ve had trouble with. Love how you can. Silence the app for just an hour if you’d like or as long as you want that’s my favourite part. **What do you dislike about Guusto?** Honestly, nothing that I really dislike about gusto **What problems is Guusto solving and how is that benefiting you?** I like how you can put the setting on DND specifically through the app it’s very nice to just have a time to unplug definitely have helped with any overwhelming emails **Official Response from Guusto Team:** > Thanks for your review! 😊 It’s wonderful to hear that Guusto is simple, reliable, and helping you take breaks when needed with the DND feature. We appreciate you taking the time to share this! ### 42. Fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** March 28, 2026 **What do you like best about Guusto?** What I like best about Guusto is how easy it makes employee recognition and rewards. The platform is very simple to use, and sending rewards or eCards to employees is quick and convenient. I also like that recipients can choose their own gift, which makes the reward more meaningful and flexible. Guusto helps improve employee motivation, appreciation, and workplace culture by making recognition easy and accessible for everyone. **What do you dislike about Guusto?** What I dislike about Guusto is that sometimes the gift options are limited depending on the location, and some rewards may take time to be redeemed. Also, the platform could offer more customization options for messages and rewards. Overall, the system works well, but adding more gift choices and faster redemption would improve the user experience. **What problems is Guusto solving and how is that benefiting you?** Guusto is solving the problem of employee recognition and rewards by making it easy for managers and coworkers to appreciate each other’s work. In many workplaces, employees feel undervalued because recognition is not given regularly or the reward process is complicated. Guusto provides a simple platform to send rewards, eCards, and recognition instantly. This benefits me by making recognition more frequent and meaningful. It improves motivation, job satisfaction, and workplace morale. It also makes it easy to send and receive rewards without complicated processes, which saves time and improves overall workplace culture. **Official Response from Guusto Team:** > Thanks so much for the awesome review! :) We’re really happy to hear that Guusto makes recognition simple, meaningful, and easy to share across your team. We appreciate your feedback on merchant variety and customization—please feel free to reach out to info@guusto.com with any specific merchants you’d like to see, and we’ll keep it in mind as we expand. Our team can also walk you through available customization options based on your plan if you’d like more details. :) ### 43. Guusto’s Flexible Rewards Work Everywhere Online **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer B. | Software Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Guusto?** Guusto can be used at so many different online stores or as a digital credit card. Absolutely love the flexibility it offers. **What do you dislike about Guusto?** Guusto has an option to have the funds put on a physical credit card and sent to you. There is a fee, which is understandable, but an additional monthly fee is charged as well. **What problems is Guusto solving and how is that benefiting you?** When an employee goes above and beyond in their job expectations, management is able to show their appreciation by giving the employee a Guusto gift amount. **Official Response from Guusto Team:** > Thank you! 😊 Flexibility across online stores and digital payments is something we're really proud of — glad it's making a difference for your team. Just to clarify on the fees — the $8 physical card fee goes directly to Mastercard, not Guusto. The monthly fee you're seeing is tied to your Guusto plan, not the card delivery. If you'd prefer to avoid the physical card fee altogether, Virtual Mastercards are available at no extra cost and work just as seamlessly online. ### 44. Straightforward, great selection of vendors **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation **Reviewed Date:** June 11, 2026 **What do you like best about Guusto?** Guusto made redeeming my gift card feel like a treat instead of a chore! The vendor selection was huge, I loved having so many fun options to pick from instead of being stuck with one boring gift card. The whole process was super straightforward, no confusing steps or hoops to jump through. 10/10 would happily receive another Guusto gift! **What do you dislike about Guusto?** Honestly, nothing major comes to mind! If I had to nitpick, maybe a few more local/small business vendor options could make the selection even better, but that's a tiny wishlist item, not a complaint. Overall a smooth, no-fuss experience. **What problems is Guusto solving and how is that benefiting you?** Guusto takes the guesswork out of gifting. Instead of getting a card for one specific store that might not be useful, it lets the recipient (me!) pick something I'll actually enjoy. As an employee, it made receiving a work gift card feel personal and flexible rather than generic. Big win for convenience. **Official Response from Guusto Team:** > This review just made our whole day! 🙌 Flexible, personal, and actually enjoyable — that's exactly the vibe we're going for. Got local vendors in mind? Drop them at info@guusto.com — we'd love to hear your suggestions! :) ### 45. Effortless Recognition and Seamless Rewards Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Paulo L. | Night auditor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Guusto?** Guusto makes it incredibly easy to recognize people in a timely and meaningful way. I love how fast it is to send a reward, how flexible the redemption options are, and how the platform removes all the administrative friction that usually comes with recognition programs. It genuinely helps build a positive culture because appreciation becomes effortless **What do you dislike about Guusto?** The main challenges I’ve run into are login issues on mobile devices and difficulties signing in with email providers other than Gmail. Outlook and similar accounts often require multiple attempts or don’t authenticate smoothly, which slows things down when I’m trying to access the platform quickly **What problems is Guusto solving and how is that benefiting you?** Guusto has made employee recognition much more efficient for us by providing a straightforward and quick method to send rewards, eliminating the need for manual tracking or extra administrative work. It addresses the issue of inconsistent or delayed appreciation by allowing recognition to be given instantly and effortlessly. The wide range of redemption options means that recipients can choose something truly meaningful to them, which has boosted engagement and significantly enhanced the impact of our recognition initiatives. **Official Response from Guusto Team:** > Thank you so much for sharing your feedback! :) We’re thrilled to hear that Guusto is helping make recognition quick, meaningful, and easy for your team. It’s wonderful to hear how much Guusto has helped streamline your recognition process and enhance engagement — your insights are invaluable as we continue improving the platform! We also really appreciate you sharing the challenges with signing in on mobile and with non-Gmail accounts. Our team will be working on implementing single sign-on (Google Sign-In), so hopefully this will be available as an option in the future and make logging in on the app even smoother for everyone. :) ### 46. Effortless Employee Recognition with Vast Gift Options **Rating:** 5.0/5.0 stars **Reviewed by:** Vinny W. | Cashier, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Guusto?** I enjoy Guusto for employee recognition because it's so easy to give a Guusto gift card instead of searching for things for employees. There are a lot of options to choose from, and it's not limited to one or two stores, which I find really convenient. I love that there are plenty of online stores where you can grab a gift card and use it online instead of having to go to the store. Everything about Guusto works really well for me, and the initial setup was very easy. **What do you dislike about Guusto?** Nothing **What problems is Guusto solving and how is that benefiting you?** Guusto simplifies employee recognition by offering plenty of online stores to choose from, making it easy to grab a gift card without needing to visit a store. **Official Response from Guusto Team:** > Thanks so much for the great review on G2! 😊 We’re thrilled to hear you’re enjoying the flexibility and convenience. That’s exactly what we aim for! ### 47. Straightforward Rewards You Can Redeem at 100+ Retailers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Guusto?** When I receive a reward, there's no confusing points system to figure out — it's just a straightforward gift I can redeem at over 100 retailers. **What do you dislike about Guusto?** Occasionally the redemption process can be slightly clunky — if you want to split your gift across multiple retailers, it works but isn't always intuitive the first time around. **What problems is Guusto solving and how is that benefiting you?** The biggest problem Guusto solves is making recognition actually happen. In most workplaces, appreciation is inconsistent — managers mean well but milestones get forgotten and good work goes unacknowledged simply because there's no easy system in place. Guusto fixes that by automating the process so recognition is timely and reliable, not an afterthought. **Official Response from Guusto Team:** > A reward that's simple to understand and flexible enough to use across over 100 retailers — that's the experience we aim for every time. The split redemption flow is designed with a few extra steps to make sure each portion is allocated correctly, so it may take a moment to get used to the first time around. Thank you for the honest and detailed feedback! ### 48. Genuine, Inclusive Employee Recognition That Strengthens Team Connection **Rating:** 5.0/5.0 stars **Reviewed by:** Unnati P. | Pharmacist, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Guusto?** I appreciate that the platform makes it easy for companies to recognize employees in a genuine and inclusive way, which can improve motivation and team connection. **What do you dislike about Guusto?** redemption options limited So need more options **What problems is Guusto solving and how is that benefiting you?** Guusto makes recognition simple, timely, and visible, which helps create a more positive and connected work culture. The benefit for me is that it makes appreciation feel more genuine and accessible. Instead of recognition only happening during annual reviews or formal programs, teammates and managers can acknowledge good work in real time. **Official Response from Guusto Team:** > Thank you for your review — real-time, genuine recognition is exactly the culture shift we're here to support! 🙌 On the merchant selection, we'd love to hear what you have in mind — send your suggestions to info@guusto.com and we'll take note! :) ### 49. Easy, Efficient Coworker Rewards That Always Bring a Smile **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna C. | Personal Insurance Advisor, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Guusto?** I love being able to reward my coworkers. Guusto Cards always bring out a smile in people, I love this feature of my job. Navigating the interface is quite easy and straight forward. It handles requests quickly and efficiently and we utilize it often. I haven't had any issues but if I had, I'm sure I would have the support I needed from Guusto. **What do you dislike about Guusto?** I have not experienced any issues with this program. **What problems is Guusto solving and how is that benefiting you?** Guusto allows us to have no problems in relation to customer referrals! **Official Response from Guusto Team:** > Thanks for sharing this wonderful review! :) Those little moments of appreciation between teammates really do add up, and knowing the experience is smooth and efficient from start to finish makes it even better. It's also great to hear it's making a difference with customer referrals too! We're glad to be a part of your team's day-to-day, and we're always here if you ever need anything. ### 50. Useful Rewards **Rating:** 5.0/5.0 stars **Reviewed by:** Gayla J. | Office Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Guusto?** Exceptional customer experience—they solved my issue quickly and politely. I highly recommend Guusto. The quality of the products has exceeded my expectations. Their dashboard is user-friendly, and it’s easy to navigate and choose the gifts I want. Guusto also has loads of features, and I’m looking forward to creating frequent shoutouts for my peers. **What do you dislike about Guusto?** I have not found any downside to Guusto. **What problems is Guusto solving and how is that benefiting you?** I do not have any problems that require resolving. **Official Response from Guusto Team:** > There's something special about a tool that not only works well but actively makes you want to use it more, and hearing that you're already looking forward to celebrating your peers is a wonderful sign. :D Combined with a smooth support experience, that's everything we hope to deliver. Thank you for sharing this! <3 ## Guusto Discussions - [How long are the gift rewards good for- do they expire?](https://www.g2.com/discussions/51113-how-long-are-the-gift-rewards-good-for-do-they-expire) - 1 comment, 2 upvotes - [Does anyone have any recommendations on how to implement a good employee recognition system?](https://www.g2.com/discussions/does-anyone-have-any-recommendations-on-how-to-implement-a-good-employee-recognition-system) - 1 comment, 1 upvote - [How do I use Guusto in separate increments for Hotels.com?](https://www.g2.com/discussions/how-do-i-use-guusto-in-separate-increments-for-hotels-com) - 1 comment, 1 upvote - [Why is this so long](https://www.g2.com/discussions/why-is-this-so-long) - 1 comment, 1 upvote - [App use for personal gifts](https://www.g2.com/discussions/app-use-for-personal-gifts) - 2 comments, 1 upvote - [View Guusto pricing details and edition comparison](https://www.g2.com/products/guusto/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+04%3A30%3A07+-0500&secure%5Bsession_id%5D=9e72a8dd-5507-4670-b00d-d424565a2dd2&secure%5Btoken%5D=b9d48c13ea805b409b2a6df07ddfa812a4232d817dc4b3cf156b1b689ff1ed75&format=llm_user) ## Guusto Integrations - [Axonify](https://www.g2.com/products/axonify/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [PeopleHub](https://www.g2.com/products/peoplehub/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Guusto Features **Platform Basics** - Reporting - Dashboard - Performance **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance **Platform Content** - Automation - File Sharing - Content Library **Platform Additional Functionality** - Integrations - Mobility - Employee Engagement - Rewards ## Top Guusto Alternatives - [Nectar](https://www.g2.com/products/nectar/reviews) - 4.7/5.0 (8,502 reviews) - [Awardco](https://www.g2.com/products/awardco/reviews) - 4.9/5.0 (6,075 reviews) - [Kudos](https://www.g2.com/products/kudos/reviews) - 4.8/5.0 (2,826 reviews)