Guusto Reviews & Product Details

What I like best about Guusto is how simple and immediate it makes recognition. It’s easy to send a quick shoutout or reward in the moment, which helps recognition feel genuine instead of delayed or forced. The platform is straightforward to use, integrates well with daily tools, and gives team members flexibility to choose rewards they actually want. Most importantly, it supports a positive culture by encouraging peer‑to‑peer recognition, not just top‑down, which makes appreciation feel more meaningful across the team. Review collected by and hosted on G2.com.

One drawback of Guusto is that it can feel a bit limited once you’re familiar with the platform. While it’s great for quick recognition, there isn’t much room for customization or flexibility in how rewards or messages are structured. Occasionally, the process can feel repetitive, and the available reward amounts or options may not always match the level of effort being recognized. It works well overall, but a few more personalization and flexibility options would make it even stronger. Review collected by and hosted on G2.com.

I love the flexibility of the delivery options being able to choose between an instant sms notification or a printed gift card URL allow us to tailor the reward to the specific situation. The bulk add recipient picture is a major time saver for team wide incentive and the ability to add a personalized note like thanking someone for taking initiative, make the recognition feel much more genuine and impact. Review collected by and hosted on G2.com.

While the interface is streamlined the initial process of configuration the "Notify Manager" email settings for large batches of gives can occasionally take a bit of manual effort. Review collected by and hosted on G2.com.

I like how easy it is to setup Guusto for our rewards program. I think the dashboard and user interface was thoughtfully designed by the Guusto team. As a sales manager, using Guusto has helped to boost our team's performer, we have been able to grow our sales with the incentives that Guusto offers on the platform. I also like how quick and responsive the Support team is when called upon, they provide assistance and help to resolve issues without hassle. Review collected by and hosted on G2.com.

I don't have any dislike for the Guusto platform, their team does an incredible job of constantly innovating and improving the features available on the platform. Review collected by and hosted on G2.com.

Guusto is super easy to use and provides a variety of redeemable cards from brands that I use regularly. It also provides a virtual Mastercard option that I can use anywhere! My company uses it for employee milestones, "Thank You" recognition for employees that go above and beyond or just a little moral boost after a tough week. Review collected by and hosted on G2.com.

Nothing. It is super easy to use! If I had one dislike it would be understanding how to create an account - but that was a very minor learning curve for me. Review collected by and hosted on G2.com.

Guusto makes it incredibly easy to recognize people in a timely and meaningful way. I love how fast it is to send a reward, how flexible the redemption options are, and how the platform removes all the administrative friction that usually comes with recognition programs. It genuinely helps build a positive culture because appreciation becomes effortless Review collected by and hosted on G2.com.

The main challenges I’ve run into are login issues on mobile devices and difficulties signing in with email providers other than Gmail. Outlook and similar accounts often require multiple attempts or don’t authenticate smoothly, which slows things down when I’m trying to access the platform quickly Review collected by and hosted on G2.com.

The ease of use of the platform, the ability to create teams and preload your crew so you can easily select an employee to send appreciation in form of a gift.

Also, the report function and tracking have both come in very handy and are something I use regularly. Review collected by and hosted on G2.com.

So far so good - there was a bit of time I had to wait to secure my account and use of a credit card vs loading in funds with a cheque or transfer, but overall Guusto has been a positive experience. Review collected by and hosted on G2.com.

What I like most about Guusto is how it makes recognition feel both effortless and genuinely meaningful. It’s not simply about sending a gift; it helps create a culture where appreciation is visible, frequent, and clearly aligned with company values. Review collected by and hosted on G2.com.

What I dislike about Guusto is the limited international redemption options, which can be restrictive for global teams. Also, the lack of a mobile app reduces on-the-go accessibility. The reporting features could use more customization, and bulk sending can feel a bit cumbersome. Finally, deeper integrations with other platforms would make the overall experience smoother and improve usability. Review collected by and hosted on G2.com.

It is straightforward to use as an employer, has good selection of vendors the recipient can use, and is easy to use for the recipient. Review collected by and hosted on G2.com.

So far I am quite pleased with it, so no complaints as yet. Review collected by and hosted on G2.com.

Guusto is a gift card on steroids. Within the corporate environment, with locations all over the province...management is able to send gift cards with messages quickly and easily. On the recipient side the ease of use on the website and the vast options available make every gift card a personalized gift. Review collected by and hosted on G2.com.

The only thing I dislike is that I didn't hear about it sooner, and other companies I have worked for didn't use it. Review collected by and hosted on G2.com.

One thing I really like is how recognition is paired with a message. It encourages people to call out specific achievements and reinforce company values, rather than just sending a generic reward. The interface is simple, clean, and quick to navigate, so managers and team members can focus on appreciation instead of figuring out the system. Review collected by and hosted on G2.com.

While Guusto is a great platform for employee recognition, there are a few areas that could be improved. One downside is that the selection of available merchants can sometimes feel limited depending on the region, which may make it harder for some employees to find a reward that truly excites them. Review collected by and hosted on G2.com.