WePay Reviews & Product Details

Not applicable. Has been a terrible experience and a huge waste of my time. Review collected by and hosted on G2.com.

The Webconnex/WePay platform requests multiple documents for verification purposes, to which I uploaded more than what was requested including passport, driver's license, original articles of incorporation, business license, and tax form. We have been going back and forth for more than a month now, and now, they are requesting an official letter from the IRS with a nice note at the bottom of their email that reads, "Please complete this step within 30 days, or your WePay Payments account will be disabled and WePay Payments may refund all payments to your payers." I would have to pay for this letter, and also request it by mail, and wait for it by mail. I refuse to pay for a letter that was not originally required and after submitting multiple verification documents via their platform, plus the IRS can take several weeks to months to process requests. Also note that you cannot reach anyone by phone, only through their messaging system, which one associate named Holly said, "I do apologize as we are not equipped to offer phone support, all communication is completed via email." I'm hiring an attorney. Review collected by and hosted on G2.com.

There is nothing to like about this company. The transactions to do post take a very long time. There's no customer service they can be reached by phone. They have just recently held over $2000 for absolutely no reason. This client has previously had transactions, and this charge was not disputed. This is just another fly night junk company. Review collected by and hosted on G2.com.

I have repeatedly requested a phone call and after seven days, nothing. The emails that are returned. Take well over 48 hours. How they can legally hold funds and continue to operate is mind boggling. Review collected by and hosted on G2.com.

There is zero tolerance for compromise on their service and the transaction fees are minimal. Review collected by and hosted on G2.com.

I like everything, I find WePay a fantastic system. Review collected by and hosted on G2.com.

I like Wepay, because it is easy to use. You can go online and download your data on a daily basis. Also, they settle their payment daily (or you can choose whenever you want to get pay) Review collected by and hosted on G2.com.

I wish WePay can be a little bit cheaper, especially should provide a discount for NonProfit group. Also, when the customer dispute the charges, we should not get charge for refunding the money to the customers. Review collected by and hosted on G2.com.

A powerful payment gateway app that allows all size business to easily process transactions online.

It can be seamlessly integrated with a wide range of popular platforms.

Which makes it easy to add payment processing functionality to your existing website or online store. The intuitive UI makes it easy for anyone in getting started.

Another notable feature is its robust encryption algorithm. Which protect the transactions from fraudulent activities. Review collected by and hosted on G2.com.

Although it is normal for any PSP. I could only see PRICING as the CONS. Charge/transaction Review collected by and hosted on G2.com.

WePay help us to read the reviews of our customers and help us to improve our Business and to provide better services to our customer. Review collected by and hosted on G2.com.

WePay work in a very good and efficient manner. At this point of time i didn't find any kind of dislike in their services. Review collected by and hosted on G2.com.

Payment Methods: Consider the payment methods you want to offer to your customers, such as credit cards, debit cards, mobile payments, and ACH bank transfers. Ensure the processor supports the payment methods relevant to your audience. Review collected by and hosted on G2.com.

Sometimes transactions are getting failed and Money gets blocked in processing. Review collected by and hosted on G2.com.

Ease of use. We Pay can make it easy to do some payment processing Review collected by and hosted on G2.com.

Just about everything else... Terrible processing, terrible conflict resolution, terrible support, mediocre rates, honestly all around a terrible software. Review collected by and hosted on G2.com.

lower fees because of their relationship with our enrollment software. Review collected by and hosted on G2.com.

Their accounting reports! Reports don't always show all the fees so things don't balance. I mean how does $865 - $15 = 839.59. And their CS acts like you're the stupid one. And this is just the most recent example. This isn't my personal business that I can just say "sure" that works. I have a board, a financial committee, and auditors to answer to and their reports make me look like I'm stealing money from our non-profit. Review collected by and hosted on G2.com.

Ease of Use (but only for the software). Review collected by and hosted on G2.com.

The lack of support or a phone number... Review collected by and hosted on G2.com.