Based on 20 Webex Interact reviews. Enables users to send mass text message campaigns
Two-Way Text Messaging
Based on 15 Webex Interact reviews. Facilitates two-way text messaging to encourage consumer engagement and loyalty
Text Scheduler
Provides the ability to schedule single or bulk text messages to recipients on a specific date and time This feature was mentioned in 18 Webex Interact reviews.
Automatic Replies
Provides automatic text message replies to recipients This feature was mentioned in 15 Webex Interact reviews.
Automatic URL Shortening
As reported in 16 Webex Interact reviews. Provides automatic URL shortening to use less characters via text
MMS Marketing
As reported in 14 Webex Interact reviews. Sends out multimedia via text messages, such as coupons, pictures, and audio
Personalization
Offers features for personalizing text messages based on customer information or past behavior This feature was mentioned in 17 Webex Interact reviews.
Transactional SMS
As reported in 16 Webex Interact reviews. Allows users to establish automated workflows and triggers to deliver transactional text messages
SMS Platform (6)
Reporting
Provides pre-built or customizable performance reports This feature was mentioned in 19 Webex Interact reviews.
Automation
As reported in 18 Webex Interact reviews. Automates tasks and features for added convenience
White Label
As reported in 13 Webex Interact reviews. Offers a white labeling service for agencies or resellers to customize platform branding
Text-to-Landline
Text enables landline phones so users can receive text messages sent to an existing business number This feature was mentioned in 11 Webex Interact reviews.
Short Codes
Provides businesses with 5- to 6-digit short codes for running text marketing campaigns 12 reviewers of Webex Interact have provided feedback on this feature.
API Integration
Facilitates the integration of text messaging into existing business applications through an SMS gateway API 16 reviewers of Webex Interact have provided feedback on this feature.
Agentic AI - SMS Marketing (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
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