Webex Interact Features

Enables users to send mass text message campaigns 20 reviewers of Webex Interact have provided feedback on this feature.

As reported in 15 Webex Interact reviews. Facilitates two-way text messaging to encourage consumer engagement and loyalty

As reported in 18 Webex Interact reviews. Provides the ability to schedule single or bulk text messages to recipients on a specific date and time

Based on 15 Webex Interact reviews. Provides automatic text message replies to recipients

Provides automatic URL shortening to use less characters via text 16 reviewers of Webex Interact have provided feedback on this feature.

Sends out multimedia via text messages, such as coupons, pictures, and audio This feature was mentioned in 14 Webex Interact reviews.

Based on 17 Webex Interact reviews. Offers features for personalizing text messages based on customer information or past behavior

Allows users to establish automated workflows and triggers to deliver transactional text messages This feature was mentioned in 16 Webex Interact reviews.

Provides pre-built or customizable performance reports 19 reviewers of Webex Interact have provided feedback on this feature.

Based on 18 Webex Interact reviews. Automates tasks and features for added convenience

Offers a white labeling service for agencies or resellers to customize platform branding 13 reviewers of Webex Interact have provided feedback on this feature.

As reported in 11 Webex Interact reviews. Text enables landline phones so users can receive text messages sent to an existing business number

As reported in 12 Webex Interact reviews. Provides businesses with 5- to 6-digit short codes for running text marketing campaigns

As reported in 16 Webex Interact reviews. Facilitates the integration of text messaging into existing business applications through an SMS gateway API

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives