Vya offers a wide variety of services and products that always meet and exceed our needs. They work with us personally to create a storefront that offers templates, image storage, promotional items, trade show graphics, and have a ton of back end options/services. We can track usage, progress, purchases, users etc. They also have many different solutions for direct mail, data, and printing. I could not ask for a more comprehensive and effective team helping with our franchise and corporate needs. The platform is easy to use both as an admin and as a user. The quality of product produced is always amazing. I would recommend them to anyone looking for this type of all-inclusive service. Review collected by and hosted on G2.com.

There really is nothing I dislike about Vya. If I had to nitpick to come up with something, maybe some of the reports could be easier to refine/pull but honestly, they will step in and create the reports for me if I can't figure out how to make it work. They also offer tutorials and help guides. Even if I get a little confused by the reporting dashboard here or there, the reps and team at Vya are so amazing and always there to help it makes it a non-issue. Review collected by and hosted on G2.com.

Our account reps are always fast and efficient. I can always count on them to have an answer and be able to assist with anything. Review collected by and hosted on G2.com.

It can be hard to navigate at first for new users. Review collected by and hosted on G2.com.

For me, it's the convenience of having all relevant marketing collateral in one centralized location. It's also helpful to have our dealer base empowered with the tools to customize their dealerships with the varied pieces in MarketHub. Review collected by and hosted on G2.com.

We have simple ad builder in our offering to dealers. I think we can definitely work on the limitations of this option. Review collected by and hosted on G2.com.

We are able to provide a variety of marketing solutions through the tool. We use it as a way to easily update recurring marketing communications, and for our sales team to use for customized campaigns. Review collected by and hosted on G2.com.

It would be nice to be able to upload and go live ourselves. Currently, we submit and VYA places on the platform. Not much of a time delay, but it means we have another step before it is live. Review collected by and hosted on G2.com.

Level of service. We use several components of the Market Hub product that Vya provides and maintains for us allowing for greatly increased capacity of our limited marketing team. Although the product meets our needs in most every way, the extremely knowledgeable and accommodating staff make it the best solution for us. They have provided superior service and willingness to help us find custom solutions to accommodate ever changing business needs and adapt to growing compliance controls that we have not been able to navigate as easily with other vendors. Review collected by and hosted on G2.com.

In reference to the few issues that we have experienced, Vya has address, remedied and accounted for them instantly when they occur. Currently we are extremely satisfied with all aspects of their performance with our account and have no dislikes to report. Review collected by and hosted on G2.com.

The ability to administer changes, create forms, and view customizable reports through the interactive dashboards and portal managers. The interface is powerful but easy to use, which gives a lot of flexibility when working within the system. Review collected by and hosted on G2.com.

I would also like the ability to create my own asset templates. The current process allows you to send the items to Vya to create templates on your behalf, but I am very hands-on and would like to do this myself as well. Review collected by and hosted on G2.com.

I like the working relationship my team has with our contacts at Vya. They are always open to our new ideas and are continually willing to adapt and improve the products and services they offer. Review collected by and hosted on G2.com.

At this moment in time, there is nothing I can say that I dislike. Review collected by and hosted on G2.com.

The customer service is great. I'm a needy customer and email my reps daily. Yet, Vya is quick to respond and helps with my needs/questions in a timely manner. Review collected by and hosted on G2.com.

At times, some template submissions fall under the cracks and are not worked on until I bring it to their attention. If there was a way for my reps to be notified of my submissions and help serve as a watchdog for them (rather than me), that would be great. Review collected by and hosted on G2.com.

The ease of use for this tool for our employees is top notch. Our employees rarely have issues with ordering and fulfilling collateral pieces. From a marketing standpoint, we're able to quickly add, remove or change pieces on the system which is key. Review collected by and hosted on G2.com.

One of the challenges with this system is the distribution of the content in different mediums. For example, we have to limit the use of our employees sending pdf items via email due to regulatory considerations. It's not something Vya can control unfortunately, but it is a concern from a marketing standpoint. Review collected by and hosted on G2.com.

Quick response for any questions or problems. Review collected by and hosted on G2.com.

I can't think of anything right now. Thanks. Review collected by and hosted on G2.com.