The G2 on Vya

Vya Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the efficient customer support provided by Vya, highlighting their quick responses and effective assistance. (2 mentions)

Users find Vya's platform exceptionally easy to use, enhancing their experience as both admins and standard users. (1 mentions)

Users value the fast and efficient support from Vya's account reps, ensuring reliable assistance whenever needed. (1 mentions)

Users appreciate the wide variety of services offered by Vya, highlighting personalized support and comprehensive solutions. (1 mentions)

Users value the wide variety of services provided by Vya, enhancing their overall experience and satisfaction. (1 mentions)

Users occasionally face dashboard issues, but support from Vya's team quickly resolves any confusion. (1 mentions)

Users find the reporting process challenging, but Vya's support team effectively aids in overcoming these difficulties. (1 mentions)

Users find the navigation challenging initially, which may hinder the learning experience with Vya. (1 mentions)

Users find it challenging to navigate Vya initially, facing navigation difficulty that can hinder their experience. (1 mentions)

Users find the navigation challenging initially, which can hinder the overall user experience. (1 mentions)

5 Pros or Advantages of Vya

1. Customer Support

Users praise the efficient customer support provided by Vya, highlighting their quick responses and effective assistance.

See 2 mentions

See Related User Reviews

Kristen P.

Enterprise (> 1000 emp.)

5.0/5

"A company you can always count on"

What do you like about Vya?

Vya offers a wide variety of services and products that always meet and exceed our needs. They work with us personally to create a storefront that off

Bella V.

Mid-Market (51-1000 emp.)

4.5/5

"Great team!!!"

What do you like about Vya?

Our account reps are always fast and efficient. I can always count on them to have an answer and be able to assist with anything.

2. Ease of Use

Users find Vya's platform exceptionally easy to use, enhancing their experience as both admins and standard users.

See 1 mentions

See Related User Reviews

Kristen P.

Enterprise (> 1000 emp.)

5.0/5

"A company you can always count on"

What do you like about Vya?

Vya offers a wide variety of services and products that always meet and exceed our needs. They work with us personally to create a storefront that off

3. Efficiency

Users value the fast and efficient support from Vya's account reps, ensuring reliable assistance whenever needed.

See 1 mentions

See Related User Reviews

Bella V.

Mid-Market (51-1000 emp.)

4.5/5

"Great team!!!"

What do you like about Vya?

Our account reps are always fast and efficient. I can always count on them to have an answer and be able to assist with anything.

4. Features

Users appreciate the wide variety of services offered by Vya, highlighting personalized support and comprehensive solutions.

See 1 mentions

See Related User Reviews

Kristen P.

Enterprise (> 1000 emp.)

5.0/5

"A company you can always count on"

What do you like about Vya?

Vya offers a wide variety of services and products that always meet and exceed our needs. They work with us personally to create a storefront that off

5. Simple

Users value the wide variety of services provided by Vya, enhancing their overall experience and satisfaction.

Wrike

4.2/5

(4,386)

monday Work Management

View All Alternatives

G2 reviews are authentic and verified.

Here's how.

Verified User in Financial Services

Enterprise (> 1000 emp.)

2/16/2016

"Marketing Review "

5/5

What do you like best about Vya?

I like the capability of the product and adaptability. I like that the sales folks can customize their own flyers with pre-approved templates. I have used many systems and Vya far exceeds any system I have seen for creating pieces with contact information on them. Review collected by and hosted on G2.com.

What do you dislike about Vya?

The reporting feature on the HTMLs isn't the strongest. I have seen products with more robust reporting and ROI metrics to see where a user clicks on a certain link in a HTML and the ability to send your own hard and soft bounces again. Review collected by and hosted on G2.com.

Verified User in Education Management

Mid-Market (51-1000 emp.)

2/12/2016

"GM NE Region Kumon"

3.5/5

What do you like best about Vya?

That all materials for an advertising campaign that we do are located in one central location for our franchisees to look at and order from. Review collected by and hosted on G2.com.

What do you dislike about Vya?

At times there are glitches in the system i.e. when you click on an item to order you can't change you mind and delete it from the cart. They did work on changing this when it happened but these items should be tested ahead of time. Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

2/22/2016

"Review"

5/5

What do you like best about Vya?

The prompt Customer Service is one of Vya's best qualities. Review collected by and hosted on G2.com.

What do you dislike about Vya?

The way pricing is explained -- it's a bit confusing for the customer. Review collected by and hosted on G2.com.

Recommendations to others considering Vya:

N/A Review collected by and hosted on G2.com.

What problems is Vya solving and how is that benefiting you?

Customers who use the system love it. Those who don't use it, are too afraid that it will be too convoluted. However, once shown how it works, they are pleasantly suprised at how easy and user-friendly the system is. Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

2/12/2016

"Vya systems"

5/5

What do you like best about Vya?

Ease of use and excellent customer service. Review collected by and hosted on G2.com.

What do you dislike about Vya?

No major concerns with the products utilized. Review collected by and hosted on G2.com.

Recommendations to others considering Vya:

Every company should do their own due dillegence to make certain a potential partner can meet their needs. Review collected by and hosted on G2.com.

What problems is Vya solving and how is that benefiting you?

Vya is a one stop shop for organizations with field employees who need to access customized forms for their roles. These systems allow for business controls to be set in place while also providing a framework for quickly and easily auditing performance. Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

2/16/2016

"Vya is awesome! "

5/5

What do you like best about Vya?

Adaptability. Vya is a great partner who is always supportive and timely with our requests for changes. Review collected by and hosted on G2.com.

What do you dislike about Vya?

I cannot think of anything that I dislike. Review collected by and hosted on G2.com.

Recommendations to others considering Vya:

Jump onboard. You will not be sorry and you will see improved business results! Review collected by and hosted on G2.com.

What problems is Vya solving and how is that benefiting you?

Increased use of available marketing materials drives sales for sales staff and bottom line revenue for the company. A direct correlation can be linked to usage and revenue. Review collected by and hosted on G2.com.