Vonage Business Communications Reviews & Product Details

The platform is easy to use and offers helpful integration with the ATS. I appreciate receiving timely updates, whether through missed calls or email messages. The call quality is high, and text messages are delivered instantly. Review collected by and hosted on G2.com.

Transferring calls between the desktop and mobile versions often doesn't work as smoothly as it should. It would be much more convenient if the app or software displayed the number of calls made directly within the app, instead of requiring users to visit the website for reports. Additionally, having access to call recordings within the app or software itself would be extremely helpful. Review collected by and hosted on G2.com.

As a full stack developer, I integrate video calls and otp service, it's easy to use and easy integration and implementation Review collected by and hosted on G2.com.

As a startup owner I dislike the complicated accept the project. which lately I have e-learning project and I was need the video session and otp services but the support decline the project, I don't know why Review collected by and hosted on G2.com.

You can call to USA and Canada at anytime, even if you´re working remotley or having vacations with no issues at all. Review collected by and hosted on G2.com.

What I don´t like is that sometimes the signal got loss even if you´re having a good connection but works most of the times pertfetly. Review collected by and hosted on G2.com.

I have been using Vonage at Pinnacle Technology to connect with candidates in United States as well as for internal group chats or call. As per my experience with other similar tools, i found Vonage is awesome to use as it is very easy to set up and use. second, the mobile app is genuinely awesome and you can use it anytime & anywhere. It has multiple features added which gives you all things in a single platform. Review collected by and hosted on G2.com.

Texting issue sometimes as came back not delivered Review collected by and hosted on G2.com.

Easy setup for calling and messaging and integration with other tool. Review collected by and hosted on G2.com.

Not providing other features in base plan. Review collected by and hosted on G2.com.

The web, desktop, and mobile applications are user-friendly, the portal is straightforward and the high-grade voice quality (HD Voice), calls are clear and consistent Review collected by and hosted on G2.com.

SMS functionality being unreliable, delayed, or outright shut down for extended periods due to technical or regulatory issues also it is difficult or impossible to export contacts or certain data from the system Review collected by and hosted on G2.com.

User-Friendly App: Intuitive, clean, interface on both desktop and mobile for seamless, calling and messaging. Review collected by and hosted on G2.com.

Customer Support: Users frequently report slow, unhelpful and sometimes apathetic support with difficulties in resolving issues. Review collected by and hosted on G2.com.

Vonage offers one best features among others that we can keep a check on our daily number of calls and segregates them in proper categories and also tells about your talk time. Review collected by and hosted on G2.com.

Least helpful feature in Vonage is that when a incoming call appears it does not allows us to copy the number. Sometimes there are no name on numbers and it will make things easy if we can copy those numbers and search them in our database to find who is calling. Review collected by and hosted on G2.com.

Vonage is very useful Voip Application, it has clear voice quality, text messages facility is also very good, it has video calling function also. this is the application i am using frequently. if we face any technical issue, there customer support helps us. Review collected by and hosted on G2.com.

There is bit Network issue in this application, some time call is hanging up in mid of conversation with the candidates, Review collected by and hosted on G2.com.

EASY to use, admin interface includes all items logs naturally, easy to swap phones and configure user accounts. The texting just worked, and was simple. Review collected by and hosted on G2.com.

the customer support was lackluster and it was a separate product- causing it to ultimately be too expensive for us to use and go for a more integrated solution. The texting doesnt include campaign messaging, so this was a feature we wanted to have as well. Review collected by and hosted on G2.com.