The G2 on Vistex

Vistex Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Vistex to have ease of use, facilitating efficient management of channel programs and business processes. (12 mentions)

Users highlight the seamless integrations of Vistex, enhancing efficiency in managing channel programs with SAP systems. (9 mentions)

Users value the time efficiencies Vistex provides, significantly reducing time spent on compiling and reconciling data. (8 mentions)

Users appreciate Vistex for its comprehensive functionality, enhancing efficiency in managing pricing, rebates, and incentives. (8 mentions)

Users value the customization options in Vistex, enhancing their SAP system integration and overall user experience. (7 mentions)

Users value the seamless integration with SAP, enhancing their ERP investment with robust and customizable solutions. (6 mentions)

Users value Vistex for its effective pricing optimization, enhancing control, transparency, and efficiency in business processes. (6 mentions)

Users value the automation capabilities of Vistex, greatly enhancing efficiency in managing pricing and business processes. (5 mentions)

Users often face integration and customization complexities with Vistex, making implementation and data management challenging. (6 mentions)

Users find the difficult learning process with Vistex challenging due to limited customization and support issues. (6 mentions)

Users find the implementation difficulty of Vistex challenging due to bugs and the need for extensive custom coding. (6 mentions)

Users face poor customer support, making the lengthy process of obtaining help frustrating and complicated. (5 mentions)

Users report that implementation complexity of Vistex significantly hinders experience, requiring extensive time and resources. (4 mentions)

Users find Vistex has a steep learning curve, making it difficult for newcomers to use effectively. (4 mentions)

Users find Vistex's complex setup and steep learning curve challenging, impacting the overall user experience. (3 mentions)

Users are concerned about the high cost of Vistex, alongside its complexity and learning curve for effective use. (3 mentions)

Users find Vistex to have a lack of customization, which complicates implementation and overall user experience. (3 mentions)

Top Pros or Advantages of Vistex

1. Ease of Use

Users find Vistex to have ease of use, facilitating efficient management of channel programs and business processes.

See 12 mentions

See Related User Reviews

Aditya A.

Enterprise (> 1000 emp.)

3.5/5

"Good and easy to use"

What do you like about Vistex?

Overall Vistex focus on customisation, integration, and user experience makes it a strong option for business leveraging SAP systems

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Amazing tool for business owners"

What do you like about Vistex?

Vistex’s SAP solutions simplify the management of pricing, rebates, and incentives, making business processes more efficient and boosting overall perf

2. Integrations

Users highlight the seamless integrations of Vistex, enhancing efficiency in managing channel programs with SAP systems.

See 9 mentions

See Related User Reviews

Aditya A.

Enterprise (> 1000 emp.)

3.5/5

"Good and easy to use"

What do you like about Vistex?

Overall Vistex focus on customisation, integration, and user experience makes it a strong option for business leveraging SAP systems

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Vistex"

What do you like about Vistex?

Ability to streamline the processing of rebates and integration with SAP

3. Efficiency

Users value the time efficiencies Vistex provides, significantly reducing time spent on compiling and reconciling data.

See 8 mentions

See Related User Reviews

Renee N.

Mid-Market (51-1000 emp.)

4.5/5

"Vendor Rebates all functionality"

What do you like about Vistex?

Time efficiencies and accounting accuracy. Can easily validate accruals and transactional detail to reconcile to vendor data.

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Vistex best ERP Software"

What do you like about Vistex?

The best thing I like about vistex Go-To-Market Suite Cloud is that it helps to reduce alot of time. Earlier compiling and reconciling used to take a

4. Product Functionality

Users appreciate Vistex for its comprehensive functionality, enhancing efficiency in managing pricing, rebates, and incentives.

See 8 mentions

See Related User Reviews

Scott H.

Enterprise (> 1000 emp.)

5.0/5

"A true software partner"

What do you like about Vistex?

The fact that they treat me as a partner, and not just as a customer. I have always found them to be very collaborative and to understand the needs o

Sandip B.

4.5/5

"Reliable for Claims Processing with SAP Integration"

What do you like about Vistex?

I appreciate Vistex for its seamless integration as a bolt-on with SAP, making it incredibly easy to deploy and interact with master data. Its compreh

5. Customization

Users value the customization options in Vistex, enhancing their SAP system integration and overall user experience.

See 7 mentions

See Related User Reviews

Aditya A.

Enterprise (> 1000 emp.)

3.5/5

"Good and easy to use"

What do you like about Vistex?

Overall Vistex focus on customisation, integration, and user experience makes it a strong option for business leveraging SAP systems

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Amazing tool for business owners"

What do you like about Vistex?

Vistex’s SAP solutions simplify the management of pricing, rebates, and incentives, making business processes more efficient and boosting overall perf

6. Integration Capabilities

Users value the seamless integration with SAP, enhancing their ERP investment with robust and customizable solutions.

See 6 mentions

See Related User Reviews

Aditya A.

Enterprise (> 1000 emp.)

3.5/5

"Good and easy to use"

What do you like about Vistex?

Overall Vistex focus on customisation, integration, and user experience makes it a strong option for business leveraging SAP systems

Emmanuel L.

Mid-Market (51-1000 emp.)

4.5/5

"Must Have tool for Pharma Generic Companies all around the world"

What do you like about Vistex?

Excellent technical solution to solve complex Incentives as it has excellent seamless integration with sap and also provide analytical capabilities.

7. Pricing Optimization

Users value Vistex for its effective pricing optimization, enhancing control, transparency, and efficiency in business processes.

See 6 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Amazing tool for business owners"

What do you like about Vistex?

Vistex’s SAP solutions simplify the management of pricing, rebates, and incentives, making business processes more efficient and boosting overall perf

Randa J.

Small-Business (50 or fewer emp.)

4.0/5

"Project Manager"

What do you like about Vistex?

I really like Vistex Solutions for SAP because they integrate smoothly with SAP, offer great features for managing pricing and incentives, and are hig

8. Automation

Users value the automation capabilities of Vistex, greatly enhancing efficiency in managing pricing and business processes.

See 5 mentions

See Related User Reviews

Seema B.

Enterprise (> 1000 emp.)

4.5/5

"Reliable Vendor for Channel Solutions with outstanding service model"

What do you like about Vistex?

Cloud solutions are robust, turnkey solutions provisioning flexible options to manage channel programs e2E. Tools are easy to deploy, use and enable g

Gofran N.

Small-Business (50 or fewer emp.)

3.5/5

"Project Manager"

What do you like about Vistex?

We are manage and optimize complex our comanpy via Vistex Solutions for SAP. It replaced the manual processesand we have not looked back. Excellent cu

Top Cons or Disadvantages of Vistex

1. Complexity

Users often face integration and customization complexities with Vistex, making implementation and data management challenging.

See 6 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Vistex"

What do you dislike about Vistex?

My company has some complexity so implementation and data can be difficult

Siddharth B.

Enterprise (> 1000 emp.)

4.0/5

"Streamlined program management with a modern user experience, but some integration complexities."

What do you dislike about Vistex?

1. Integration Complexity: While Vistex integrates with SAP, setting it up can be intricate 2. Limited Customisation: Less customizable compared to o

2. Difficult Learning Process

Users find the difficult learning process with Vistex challenging due to limited customization and support issues.

See 6 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

3.5/5

"VISTAS 2025"

What do you dislike about Vistex?

Hard to find the Vistex skills outside of the Vistex organization.

Rafi S.

Mid-Market (51-1000 emp.)

4.5/5

"Vistex: A highly useful tool for business quoting and pricing."

What do you dislike about Vistex?

Vestex solutions offers very limted customisation. The system is little tricky to use. Support is another problem. To get the support for any problem

3. Implementation Difficulty

Users find the implementation difficulty of Vistex challenging due to bugs and the need for extensive custom coding.

See 6 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Vistex"

What do you dislike about Vistex?

My company has some complexity so implementation and data can be difficult

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"It's fine when it works"

What do you dislike about Vistex?

Vistex was incredibly problematic to implement into our system portfolio. We have been using GCP platform with FIORI for the last 2 years and have so

4. Poor Customer Support

Users face poor customer support, making the lengthy process of obtaining help frustrating and complicated.

See 5 mentions

See Related User Reviews

Rafi S.

Mid-Market (51-1000 emp.)

4.5/5

"Vistex: A highly useful tool for business quoting and pricing."

What do you dislike about Vistex?

Vestex solutions offers very limted customisation. The system is little tricky to use. Support is another problem. To get the support for any problem

Siddharth B.

Enterprise (> 1000 emp.)

4.0/5

"Streamlined program management with a modern user experience, but some integration complexities."

What do you dislike about Vistex?

1. Integration Complexity: While Vistex integrates with SAP, setting it up can be intricate 2. Limited Customisation: Less customizable compared to o

5. Complex Implementation

Users report that implementation complexity of Vistex significantly hinders experience, requiring extensive time and resources.

See 4 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Vistex"

What do you dislike about Vistex?

My company has some complexity so implementation and data can be difficult

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"It's fine when it works"

What do you dislike about Vistex?

Vistex was incredibly problematic to implement into our system portfolio. We have been using GCP platform with FIORI for the last 2 years and have so

6. Learning Curve

Users find Vistex has a steep learning curve, making it difficult for newcomers to use effectively.

See 4 mentions

See Related User Reviews

Rafi S.

Mid-Market (51-1000 emp.)

4.5/5

"Vistex: A highly useful tool for business quoting and pricing."

What do you dislike about Vistex?

Vestex solutions offers very limted customisation. The system is little tricky to use. Support is another problem. To get the support for any problem

Ahmed Z.

Small-Business (50 or fewer emp.)

3.5/5

"Efficient and customizable SAP solution"

What do you dislike about Vistex?

1- I dislike its compelxity for some users, cost, learning curve, and performance issues specially with data sets

7. Complex Setup

Users find Vistex's complex setup and steep learning curve challenging, impacting the overall user experience.

See 3 mentions

See Related User Reviews

Siddharth B.

Enterprise (> 1000 emp.)

4.0/5

"Streamlined program management with a modern user experience, but some integration complexities."

What do you dislike about Vistex?

1. Integration Complexity: While Vistex integrates with SAP, setting it up can be intricate 2. Limited Customisation: Less customizable compared to o

Ahmed Z.

Small-Business (50 or fewer emp.)

3.5/5

"Efficient and customizable SAP solution"

What do you dislike about Vistex?

1- I dislike its compelxity for some users, cost, learning curve, and performance issues specially with data sets

8. Expensive

Users are concerned about the high cost of Vistex, alongside its complexity and learning curve for effective use.

See 3 mentions

See Related User Reviews

Ahmed Z.

Small-Business (50 or fewer emp.)

3.5/5

"Efficient and customizable SAP solution"

What do you dislike about Vistex?

1- I dislike its compelxity for some users, cost, learning curve, and performance issues specially with data sets

Emmanuel L.

Mid-Market (51-1000 emp.)

4.5/5

"Must Have tool for Pharma Generic Companies all around the world"

What do you dislike about Vistex?

Deployment is Quite Expensive and Competent deploy of resources is a quite challenging in nature

9. Lack of Customization

Users find Vistex to have a lack of customization, which complicates implementation and overall user experience.

See 3 mentions

See Related User Reviews

Rafi S.

Mid-Market (51-1000 emp.)

4.5/5

"Vistex: A highly useful tool for business quoting and pricing."

What do you dislike about Vistex?

Vestex solutions offers very limted customisation. The system is little tricky to use. Support is another problem. To get the support for any problem

Siddharth B.

Enterprise (> 1000 emp.)

4.0/5

"Streamlined program management with a modern user experience, but some integration complexities."

What do you dislike about Vistex?

1. Integration Complexity: While Vistex integrates with SAP, setting it up can be intricate 2. Limited Customisation: Less customizable compared to o

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Scott H.

Commercial Excellence Director

Enterprise (> 1000 emp.)

9/29/2025

"A true software partner"

5/5

What do you like best about Vistex?

The fact that they treat me as a partner, and not just as a customer. I have always found them to be very collaborative and to understand the needs of my business.

The technology is outstanding, but also their in-depth knowledge of my life sciences industry. They come up with practical solutions to my everyday challenges. Review collected by and hosted on G2.com.

What do you dislike about Vistex?

The main technical benefit is also my main dislike - and that is the user screens due to the limitations of SAP GUIs. We have tried Fiori with limited success, but this may be due to our ECC instance. I'm hopeful that this will improve when we move to S/4 & V/4 HANA. Review collected by and hosted on G2.com.

What problems is Vistex solving and how is that benefiting you?

Originally Vistex helped us to solve issues with our Chargebacks and Rebates management, and helped to stop revenue leakages for us.

We now leverage it more for Contract Lifecycle Management. The implementation of RevFlo helped to overcome one of our major issues which was how to incorporate pricing and bid requests into the Sales processes using Salesforce.com. Review collected by and hosted on G2.com.

Response from Sarah Stientjes of Vistex

edit

Scott, we really appreciate your feedback and are thrilled to see Vistex driving measurable impact for your business. Thank you for being a valued partner — we look forward to what’s ahead!

Sandip B.

9/24/2025

"Reliable for Claims Processing with SAP Integration"

4.5/5

What do you like best about Vistex?

I appreciate Vistex for its seamless integration as a bolt-on with SAP, making it incredibly easy to deploy and interact with master data. Its comprehensive functionalities, like handling claims processing, simplify significant challenges within our business. The software's flexibility supports efficient financial processes, such as customer rebate payments. Additionally, I find the ease of setting up mass data in the DMR module and executing mass price changes invaluable in a fluctuating market. These features address real business problems, delivering impressive outcomes. The ongoing investments in AI capabilities ensure Vistix remains forward-looking and appealing for continued partnership. Review collected by and hosted on G2.com.

What do you dislike about Vistex?

I definitely have some areas I would like Vistex to improve, particularly regarding performance issues when our ADM job runs. This issue seems to be related to the shared data volume processed through the ADM job, and addressing this would enhance efficiency. Additionally, handling the GPO membership and roster updates is quite challenging. Currently, with over a million members, there isn't a well-structured, streamlined process in the industry for processing and installing this data into our system to make claims against these GPO memberships or rosters. Review collected by and hosted on G2.com.

Response from Sarah Stientjes of Vistex

edit

Thank you, Sandip, for sharing your in-depth experience with Vistex. We’re delighted to hear how our integration with SAP, claims management, and rebate processing have supported your operational efficiency and customer satisfaction. Your feedback regarding ADM job performance and GPO roster processing is extremely valuable. Our product development and support teams are actively refining the ADM solution to better support larger-scale volumes and deliver improved performance for customers like you.

Verified User in Semiconductors

Mid-Market (51-1000 emp.)

9/24/2025

"It's fine when it works"

3.5/5

What do you like best about Vistex?

Vistex does make it easy for us to manage ship and debits and design registrations with our distributor partners. Since we can allow them access to Vistex and they can create their own requests. Review collected by and hosted on G2.com.

What do you dislike about Vistex?

Vistex was incredibly problematic to implement into our system portfolio. We have been using GCP platform with FIORI for the last 2 years and have so many problems. Constant update delays and issues, and our distributor partners have a hard time accessing it seamlessly most of the time. We're moving to RevFlo, but the building for that implementation has taken a lot longer than expected as well. Review collected by and hosted on G2.com.

Response from Sarah Stientjes of Vistex

edit

We truly appreciate you taking the time to share both the benefits and challenges of your experience. It’s great to hear that Vistex has helped reduce manual work and improve key processes like ship-and-debit and rebate management. We also recognize the frustration with implementation and access issues, and your feedback is invaluable as we work to deliver a more seamless experience.

Verified User in Food & Beverages

Enterprise (> 1000 emp.)

9/24/2025

"The conference was insightful , and answered a lot of questions regarding products"

5/5

What do you like best about Vistex?

Vistex continuous to expand its products options and helps Maximize profit Review collected by and hosted on G2.com.

What do you dislike about Vistex?

Vistex overall is great , adjusting to the updates Review collected by and hosted on G2.com.

Response from Sarah Stientjes of Vistex

edit

Thank you for your thoughtful review! We’re glad to hear that VISTAS provided valuable insights to help you get even more out of your Vistex deployment, and that our software continues to support your day-to-day success.

Verified User in Building Materials

Enterprise (> 1000 emp.)

9/24/2025

"VISTAS 2025"

3.5/5

What do you like best about Vistex?

We use Vistex to manage our Customer Rebates, and it offers reliable tracking, accruals, and settlements. Working with the Vistex staff is always enjoyable, whether we are handling a project or addressing a support issue. Review collected by and hosted on G2.com.

What do you dislike about Vistex?

Hard to find the Vistex skills outside of the Vistex organization. Review collected by and hosted on G2.com.

Response from Sarah Stientjes of Vistex

edit

We really appreciate your thoughtful review. We love to hear that Vistex is helping you manage rebates efficiently and that our team has been a valuable partner along the way. Thank you also for highlighting the need for broader Vistex expertise in the market—this is something we’re actively working to improve through enablement and training initiatives.

Verified User in Consumer Goods

Enterprise (> 1000 emp.)

7/24/2025

"Great add on to SAP for Trade Promotion"

2.5/5

What do you like best about Vistex?

It leverages existing SAP functions and it sits within SAP Review collected by and hosted on G2.com.

What do you dislike about Vistex?

Vistex only provides the basic software design skeleton, and you need lot of custom code to make it work. Also, the software has lot of bugs. Looks like the testing team doesn't do thorough testing. Review collected by and hosted on G2.com.

Response from Sarah Stientjes of Vistex

edit

We appreciate you taking the time to share both the positives and areas for improvement. It’s great to hear that Vistex’s SAP-native design has supported your trade promotion management, and we understand your concerns around customization and software stability. Feedback like yours directly informs our ongoing efforts to strengthen quality assurance and improve implementation efficiency.

Mark E.

Information Systems Project Manager

Mid-Market (51-1000 emp.)

7/24/2025

"Vistex software incorporated into our SAP platform has provided greater flexibility to our system."

5/5

What do you like best about Vistex?

The depth of detail each module provides. Review collected by and hosted on G2.com.

What do you dislike about Vistex?

The only downside is during upgrades. the coordination & collaboration between the SAP consultants & Vistex consultants are critical. Review collected by and hosted on G2.com.

Verified User in Semiconductors

Enterprise (> 1000 emp.)

9/24/2025

"Vistex"

5/5

What do you like best about Vistex?

Ability to streamline the processing of rebates and integration with SAP Review collected by and hosted on G2.com.

What do you dislike about Vistex?

My company has some complexity so implementation and data can be difficult Review collected by and hosted on G2.com.

Response from Sarah Stientjes of Vistex

edit

Thank you for your review! We’re pleased that Vistex is helping streamline rebate processing. Your note about implementation challenges is valuable feedback as we continue to enhance the flexibility and ease of deployment for all customers.

Verified User in Broadcast Media

Enterprise (> 1000 emp.)

9/24/2025

"Great team and fantastic partnership"

4.5/5

What do you like best about Vistex?

Product, Partnership and staying true to their core competency Review collected by and hosted on G2.com.

What do you dislike about Vistex?

at times they operate as a small company Review collected by and hosted on G2.com.

Response from Sarah Stientjes of Vistex

edit

Thanks so much for sharing your experience! We’re happy to hear that our partnership and solutions have made a real impact, especially in managing sales subledger and rights and royalty processes.

Rafi S.

Cloud SaaS Success Creator

Information Technology and Services

Mid-Market (51-1000 emp.)

8/26/2024

"Vistex: A highly useful tool for business quoting and pricing."

4.5/5

What do you like best about Vistex?

Vistex is a cloud based solution provider for SAP's products for various industries. It makes businesses owners easy to manage tasks like pricing, rebate claims and vendor relationships. All tools by Vistex are easy, can use on site and cloud or on both. These tools help business owners in taking smarter decisions and easy transformation in their digital operations. Vistex aims to support companies in growning.With Vistex, it’s easy to support your sales team and create quotes. It helps businesses set the right prices and includes tools to manage sales channels smoothly. Review collected by and hosted on G2.com.

What do you dislike about Vistex?

Vestex solutions offers very limted customisation. The system is little tricky to use. Support is another problem. To get the support for any problem is very lenghty process. The user interface also is very oldlike, and permormance also is very slow. Review collected by and hosted on G2.com.

What problems is Vistex solving and how is that benefiting you?

Vistex tools help me in managing trade channels and with vendor pricing. With Vistex it is easy to manage pricing, incentives, rebates and royalties. Very useful to analyze the performance and returns on investment. Its is very useful in managing suppliers and bringing new ones to handling contracts, performance, payments etc. Review collected by and hosted on G2.com.