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VidyoConnect

By Enghouse Systems

3.5 out of 5 stars

How would you rate your experience with VidyoConnect?

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VidyoConnect Reviews & Product Details

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VidyoConnect Reviews (23)

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Reviews

VidyoConnect Reviews (23)

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3.5
23 reviews

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Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Good tool, some bumps in the road."
What do you like best about VidyoConnect?

Vidyo delivers a very high fidelity video conferencing experience - I very rarely have problems with video quality or freezing and when I do they're usually connection-related. Review collected by and hosted on G2.com.

What do you dislike about VidyoConnect?

Many of the features in Vidyo are not obvious - to the point that in my interview when I had problems with it, my colleagues joked that if Vidyo worked perfectly for me, I wouldn't be a good culture fit here. Review collected by and hosted on G2.com.

Julian V.
JV
Elementary School Counselor
Enterprise (> 1000 emp.)
"VidyoWorks"
What do you like best about VidyoConnect?

Ease of use when making and receiving video calls Review collected by and hosted on G2.com.

What do you dislike about VidyoConnect?

Nothing to report. Programs works as it is intended. Review collected by and hosted on G2.com.

Michael M.
MM
Engineer
Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Vidyo - Works Most of the Time"
What do you like best about VidyoConnect?

Very simple interface once you've got everyone in the call. Review collected by and hosted on G2.com.

What do you dislike about VidyoConnect?

Often firewalls prevent people from joining. Have experienced downtime in the system multiple times. Review collected by and hosted on G2.com.

Marjorie A.
MA
Auditor
Enterprise (> 1000 emp.)
"vidyo"
What do you like best about VidyoConnect?

It makes it easier to communicate with people even when they aren't there physically. Review collected by and hosted on G2.com.

What do you dislike about VidyoConnect?

It is sometimes hard to connect. sometimes we cannot get into the rooms we want. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business (50 or fewer emp.)
"Basic, it works"
What do you like best about VidyoConnect?

VidyoWorks seemed easy to use. A link was sent to me to hold a video conference. Review collected by and hosted on G2.com.

What do you dislike about VidyoConnect?

Since I only used it for a single video conference, it worked fine, however now it pops up upon start up of my computer even though my settings show that it is not one of the startup apps Review collected by and hosted on G2.com.

Adam G.
AG
Marketing Operations Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Spotty at best"
What do you like best about VidyoConnect?

I like the feature of having your own private room, and then a public room, that anyone can join anytime, regardless of whether I am there or not. The ability to call someone directly is nice as well. Review collected by and hosted on G2.com.

What do you dislike about VidyoConnect?

Almost everyday, I experience video or audio issues with Vidyo, as does most everyone at my company seems. We can no longer hold large company meetings on Vidyo, for fear of issues, and thus, time wasted on a company wide scale. Review collected by and hosted on G2.com.

Andrew B.
AB
Community Manager
Mid-Market (51-1000 emp.)
"Great product when it works. Some wonky user interface makes it tough though"
What do you like best about VidyoConnect?

The quality and ease of connecting real world rooms with digital video conferences for large groups is really great. And for each individual person to have the ability to have a room and connect with anyone in the organization makes it great too. Review collected by and hosted on G2.com.

What do you dislike about VidyoConnect?

There are a bevy of odd quirks that make it difficult to get to the video interface. For many weeks, I couldn't even load the application until I finally found out that I didn't have a license. I wish there was a better system to help you understand what's holding the application back from launching rather than it just quitting. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Mid-Market (51-1000 emp.)
"Easy to use for collaborating and communicating"
What do you like best about VidyoConnect?

The setup was simple and logging in and connecting with others is fast and clean. Review collected by and hosted on G2.com.

What do you dislike about VidyoConnect?

The cost is more than the IT folks thought was reasonable. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Mid-Market (51-1000 emp.)
"Increased Face-to-Face Communication"
What do you like best about VidyoConnect?

I like that it's increased face-to-face communication. There are conversations that just need to happen face-to-face but can be geographically difficult to do. I like that it is not limited to just one person calling into a room. Review collected by and hosted on G2.com.

What do you dislike about VidyoConnect?

Searching for rooms can be difficult. If you don't have the exact room name then searching for it is nearly impossible. Review collected by and hosted on G2.com.

Gytis C.
GC
Head of E-Learning Technology Centre
Enterprise (> 1000 emp.)
"No-brainer desktop video conferencing solution"
What do you like best about VidyoConnect?

Best features are:

- easy to use high quality video conferencing over unreliable internet connections,

- virtual rooms for each user,

- browser based client for guests without need to install desktop application,

- possibility to live stream and record meetings via VidyoReplay server,

- possibility to setup different tenants for different organisations. Review collected by and hosted on G2.com.

What do you dislike about VidyoConnect?

Live streaming and recording could have possibility to setup predefined layouts, at the moment it streams/records in 9:16 screenshare+videos and leaves a lot of empty space. Audio quality could also be better. It was a big supprise for us, that support for older VidyoRoom hardware has been dropped in new version of VidyoPortal and we were proposed buy new hardware with big discount or to stay with the current version of the VidyoPortan and refrain from upgrading. There are no possibility to recall installed licenses. Review collected by and hosted on G2.com.

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Mobile