UXCam Reviews & Product Details

UXCam is a product analytics platform with integrated AI analyst, for mobile apps and websites. The company serves companies in 50+ countries and processes 100B+ data points every month. With UXCam, you can create funnels, retention charts, and dashboards to see what percentage of people are dropping off at each stage. Once you see a drop-off, you can zoom in and look at the recordings and heatmaps to understand why it happened. Book a free & quick demo on the UXCam website to learn more.

Seller

UXCam

Discussions

UXCam Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Kishan Gupta (CEO - UXCam (We're hiring))

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

15 months

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 211 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

12/6/2023

"Hands-on and very helpful"

5/5

What do you like best about UXCam?

The customer service is top-notch with UXCam. For any troubles or issues that I encountered, they were responsive.

Handling multiple clients has never been made easier with all the features made available and with the integrations I can connect. Review collected by and hosted on G2.com.

What do you dislike about UXCam?

None - they are the most worthwhile buck I spent! Review collected by and hosted on G2.com.

Caroline d.

Figma Community Advocate

Mid-Market (51-1000 emp.)

7/25/2023

"User-friendly interface and easy to implement"

4.5/5

What do you like best about UXCam?

Due to its mobile focus, the tool serves the purposes and behaviors of this type of interaction exceptionally well. It manages to provide relevant information to designers, developers, marketing, and other stakeholders. Review collected by and hosted on G2.com.

What do you dislike about UXCam?

The tool only stores data from the last 3 months, which is a short timeframe for some quarterly comparisons. Therefore, it is necessary to export the information for future comparisons. Review collected by and hosted on G2.com.

Kerrwin Jio A.

Marketplace Terms

Hospital & Health Care

Mid-Market (51-1000 emp.)

12/6/2023

"Advantageous and Helpful"

5/5

What do you like best about UXCam?

Helping us in resolving complicated cases Review collected by and hosted on G2.com.

What do you dislike about UXCam?

Not that User friendly in terms of searching incidents Review collected by and hosted on G2.com.

Isabel A.

Small-Business (50 or fewer emp.)

7/25/2023

"Its my mainly tool for my everyday work"

5/5

What do you like best about UXCam?

What I like the most about UX Cam is the ease and clarity with which it presents insights and tools for my day-to-day work. Review collected by and hosted on G2.com.

What do you dislike about UXCam?

Its performance is not always the best; I have to close all the tabs of my browser to generate sankeys or watch session videos. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

12/6/2023

"Good Tool to track user behaviors and how they use your app"

4/5

What do you like best about UXCam?

The dashboard is a nice feature, Funnel's new experience is good and usable, and of course the Sessions Review collected by and hosted on G2.com.

What do you dislike about UXCam?

Filter (has a lot of bugs), the recording of the session has some issues, Review collected by and hosted on G2.com.

Verified User in Building Materials

Enterprise (> 1000 emp.)

11/21/2023

"Great, could improve"

4.5/5

What do you like best about UXCam?

The most helpful feature, would be the dashboard section because that helps us a lot to do our monthly reports Review collected by and hosted on G2.com.

What do you dislike about UXCam?

The downsides of using UXCam could be that the retention section is strange Review collected by and hosted on G2.com.

Response from Ikram Benaddi of UXCam

edit

Hello! Thank you very much for your review. One of our PMs has reached out to you regarding the new retention feature. We hope she was able to answer all your doubts and show you how to get the most out of this feature. The team has put a lot of effort into it to help our customers get valuable insights about retention and how well apps retain users :) Always feel free to reach out to our support team for help or to provide feedback, we love helping our customers and improving our product!

Verified User in Facilities Services

Mid-Market (51-1000 emp.)

2/13/2024

"I get clarification during investigations."

4/5

What do you like best about UXCam?

It is user friendly, I don't struggle to find my way. Review collected by and hosted on G2.com.

What do you dislike about UXCam?

I always need to change to the relevant timezone before making my investigations. Review collected by and hosted on G2.com.

Saurav T.

Mid-Market (51-1000 emp.)

7/26/2023

"Good Experience, better clarity on user behaviour"

4.5/5

What do you like best about UXCam?

Send notifications for Rags taps and crash, which help us to understand user frustration and solve them on priority. Review collected by and hosted on G2.com.

What do you dislike about UXCam?

Sometimes it takes more time to upload the user session. we can make upload duration faster. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

11/20/2023

"After 1 year of use"

4.5/5

What do you like best about UXCam?

easy to use, implementation very easy, support within 2 h, used every day to take a decision Review collected by and hosted on G2.com.

What do you dislike about UXCam?

i face some issue with performance, data is not live-tracking Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting

Mid-Market (51-1000 emp.)

9/12/2023

"More user friendly than other platforms and amazing customer service"

5/5

What do you like best about UXCam?

It is very user friendly. I am just starting to learn about it and I am picking it up way quicker than other platforms I have used and are using. Review collected by and hosted on G2.com.

What do you dislike about UXCam?

I didn't like that sessions were deleted after a certain amount of sessions were recorded, I wish they would stay visible longer. Review collected by and hosted on G2.com.

Response from Ikram Benaddi of UXCam

edit

Hi! Thank you very much for your review. We're very glad UXCam has provided you with a friendly and intuitive experience. As for sessions being deleted, this is closely related to your retention period for your plan. You can always reach out to the support team to request alternative retention periods. With a longer retention period, you'll be able to keep your sessions for a longer time :)