# Fullstory vs UXCam Comparison
---
## AI Generated Summary
- **G2 reviewers report** that UXCam excels in providing **easy navigation** and features that allow users to check detailed session replays. This capability helps teams understand user interactions and identify areas for improvement in their designs.
- **Users say** that Fullstory offers a comprehensive view of customer experiences, enabling teams to pinpoint where users drop off. This insight is crucial for making targeted updates to enhance performance, as highlighted by its ability to track user sessions and add custom events.
- **Reviewers mention** that UXCam's session recordings and heatmaps provide clear insights into user behavior, making it easier to see where users get stuck. This feature is particularly beneficial for small businesses looking to optimize their app design.
- **According to verified reviews** , Fullstory's technical information available during customer sessions aids in troubleshooting, allowing teams to determine if issues are isolated or widespread. This level of detail is invaluable for mid-market companies aiming to improve their product offerings.
- **G2 reviewers highlight** that UXCam has a higher score in **ease of setup** and **quality of support** , with users appreciating the intuitive onboarding process and responsive customer service, which can be a significant advantage for smaller teams.
- **Users report** that while Fullstory has a broader market presence and more extensive features, some find it less user-friendly compared to UXCam, particularly in terms of initial setup and ongoing management, which can be a hurdle for teams with limited resources.



| | Fullstory | UXCam | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,050 | 211 | 
| **Largest Market Segment** | Mid-Market (43.5% of reviews) | Small-Business (56.3% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### Fullstory

Pros:
- Ease of Use (55 reviews)
- Insights (51 reviews)

Cons:
- Learning Curve (25 reviews)
- Limitations (24 reviews)

### UXCam

Pros:
- Session Replay (8 reviews)
- Customer Support (6 reviews)

Cons:
- Dashboard Issues (3 reviews)
- Search Difficulty (3 reviews)

---
## Ratings Comparison
| Rating | Fullstory | UXCam | 
|---|---|---|
  | **Meets Requirements** | 8.7 (890 reviews) | 8.8 (156 reviews) | 
  | **Ease of Use** | 8.3 (902 reviews) | 8.6 (159 reviews) | 
  | **Ease of Setup** | 8.4 (536 reviews) | 8.9 (92 reviews) | 
  | **Ease of Admin** | 8.7 (319 reviews) | 9.1 (75 reviews) | 
  | **Quality of Support** | 9.0 (689 reviews) | 9.3 (150 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (301 reviews) | 9.2 (76 reviews) | 
  | **Product Direction (% positive)** | 8.8 (850 reviews) | 8.8 (137 reviews) | 

---
## Pricing

### Fullstory

#### Entry-Level Pricing

Plan: Business

Price: Contact Us

Description: For teams that need total cross-functional clarity into their digital portfolio.

Key Features:
- Autocapture
- Session Insights
- Core Product Analytics

[Browse all 4 editions](https://www.g2.com/products/fullstory/pricing)

#### Free Trial

Yes

### UXCam

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Digital Analytics

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 7.9/10 | 341 |
| **UXCam** | N/A | N/A |

#### Metrics

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Sessions - Digital Analytics** | 8.5 (271 reviews) | Not enough data | 
| **Engagement** | 8.6 (265 reviews) | Not enough data | 
| **Entry and Exit Pages** | 8.3 (254 reviews) | Not enough data | 
| **Standard Event Tracking** | 8.7 (272 reviews) | Not enough data | 
| **Custom Event Tracking** | 8.4 (278 reviews) | Not enough data | 
| **Retention** | 7.8 (246 reviews) | Not enough data | 
| **Return** | 7.7 (246 reviews) | Not enough data | 
| **Conversions** | 8.2 (259 reviews) | Not enough data | 
| **Funnels** | 8.5 (261 reviews) | Not enough data | 

#### Reporting

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Real-Time Reporting** | 8.7 (276 reviews) | Not enough data | 
| **Trending** | 8.3 (264 reviews) | Not enough data | 
| **Retroactive Reporting** | 7.9 (263 reviews) | Not enough data | 
| **Segmentation** | 8.7 (268 reviews) | Not enough data | 
| **Mobile Reporting** | 7.9 (235 reviews) | Not enough data | 
| **Unification Across Devices** | 7.8 (241 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | 8.4 (264 reviews) | Not enough data | 

#### Other

| Feature | Fullstory | UXCam | 
|---|---|---|
| **User Data** | 8.3 (265 reviews) | Not enough data | 
| **Site Search Reporting** | 7.8 (232 reviews) | Not enough data | 
| **Load Time Monitoring** | 8.0 (256 reviews) | Not enough data | 
| **Campaign Tracking** | 7.6 (227 reviews) | Not enough data | 
| **E-Commerce** | 7.4 (227 reviews) | Not enough data | 
| **Promotional Messages** | 6.6 (222 reviews) | Not enough data | 
| **Administration Alerts** | 7.6 (215 reviews) | Not enough data | 

#### Agentic AI - Digital Analytics

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Autonomous Task Execution** | 6.1 (11 reviews) | Not enough data | 
| **Cross-system Integration** | 6.5 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 6.4 (13 reviews) | Not enough data | 
| **Decision Making** | 6.4 (13 reviews) | Not enough data | 

#### Administration

| Feature | Fullstory | UXCam | 
|---|---|---|
| **API / Integrations** | 7.5 (254 reviews) | Not enough data | 
| **QA Testing** | 7.8 (258 reviews) | Not enough data | 
| **Performance and Reliability** | 8.7 (272 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.3 (272 reviews) | Not enough data | 

### Mobile App Analytics

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 8.5/10 | 94 |
| **UXCam** | 8.5/10 | 96 |

#### User Identification

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Demographics** | 7.7 (75 reviews) | 8.3 (73 reviews) | 
| **User Segmentation** | 8.5 (78 reviews) | 8.5 (79 reviews) | 
| **Geolocation** | 8.8 (78 reviews) | 8.4 (79 reviews) | 

#### Tracking & Reporting

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Custom Event Tracking** | 8.5 (77 reviews) | 8.9 (79 reviews) | 
| **Real-Time Insights** | 9.0 (76 reviews) | 8.6 (74 reviews) | 
| **Attribution** | 8.2 (75 reviews) | 8.5 (71 reviews) | 
| **Dashboard** | 8.8 (80 reviews) | 8.6 (82 reviews) | 
| **User Path Tracking** | 8.7 (82 reviews) | 8.7 (77 reviews) | 
| **User Activity History** | 8.8 (81 reviews) | 8.9 (81 reviews) | 

#### Metrics

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Engagement** | 8.8 (80 reviews) | 8.7 (79 reviews) | 
| **Exit Tracking** | 8.5 (75 reviews) | 8.6 (79 reviews) | 
| **Retention** | 8.2 (73 reviews) | 8.2 (76 reviews) | 
| **Return** | 8.1 (74 reviews) | 8.2 (76 reviews) | 
| **Conversions** | 8.7 (78 reviews) | 8.3 (75 reviews) | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 8.2/10 | 438 |
| **UXCam** | 8.2/10 | 49 |

#### User Behavior

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Click Tracking** | 9.0 (378 reviews) ✓ Verified | 8.7 (46 reviews) | 
| **Mouse Movement ** | 8.6 (356 reviews) ✓ Verified | 8.0 (42 reviews) | 
| **Frustration Tracking** | 8.5 (380 reviews) ✓ Verified | 8.7 (48 reviews) | 

#### A/B Testing 

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Error and Bug Tracking** | 8.5 (358 reviews) ✓ Verified | 8.3 (47 reviews) | 
| **Split URL Testing** | 8.1 (72 reviews) | 7.5 (40 reviews) | 
| **Data Analysis** | 8.3 (362 reviews) ✓ Verified | 8.4 (45 reviews) | 
| **Notes** | 8.2 (328 reviews) ✓ Verified | 7.9 (40 reviews) | 

#### Visitor Information

| Feature | Fullstory | UXCam | 
|---|---|---|
| **User Identification** | 8.5 (368 reviews) ✓ Verified | 8.6 (44 reviews) | 
| **Search Box** | 8.2 (366 reviews) ✓ Verified | 8.0 (44 reviews) | 

#### Agentic AI - Session Replay

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Cross-system Integration** | 6.1 (25 reviews) | Not enough data | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 8.5/10 | 69 |
| **UXCam** | N/A | N/A |

#### User Analysis

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Survey Implementation** | 8.4 (40 reviews) | Not enough data | 
| **Data Analysis** | 8.1 (38 reviews) | Not enough data | 

#### User Support

| Feature | Fullstory | UXCam | 
|---|---|---|
| **User Segmentation** | 8.4 (42 reviews) | Not enough data | 
| **Multi-Language Support** | 8.0 (36 reviews) | Not enough data | 
| **Behavior-responsive Messaging** | 8.8 (38 reviews) | Not enough data | 

#### Walkthrough Type

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Audio-visual Walkthroughs** | Feature Not Available | Not enough data | 
| **Text Bubble Walkthroughs** | 9.1 (53 reviews) | Not enough data | 

#### Platform Basics - Digital Adoption Platform

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Integration** | Not enough data | Not enough data | 
| **Communications** | Not enough data | Not enough data | 

#### Analytics - Digital Adoption Platform

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Analytics** | Not enough data | Not enough data | 

#### Functions - Digital Adoption Platform

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Customer self-service** | Not enough data | Not enough data | 
| **In-app guidance** | Not enough data | Not enough data | 

#### Agentic AI - Digital Adoption Platform

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 7.1/10 | 232 |
| **UXCam** | 7.9/10 | 40 |

#### Product Analytics

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Account-Level Analytics** | 7.8 (190 reviews) | 7.9 (33 reviews) | 
| **User-Level Analytics** | 8.6 (205 reviews) | 8.6 (37 reviews) | 
| **Segmentation** | 8.5 (199 reviews) | 8.0 (34 reviews) | 
| **Funnels** | 8.4 (213 reviews) | 8.4 (37 reviews) | 
| **Alerts** | 7.3 (197 reviews) | 7.9 (30 reviews) | 
| **Multi-Product Analytics** | 7.7 (175 reviews) | 7.8 (31 reviews) | 
| **User Scoring** | 7.3 (189 reviews) | 7.2 (30 reviews) | 
| **Integrations** | 7.5 (176 reviews) | 7.7 (28 reviews) | 

#### Agentic AI - Product Analytics

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Autonomous Task Execution** | 5.2 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 5.2 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 5.9 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 5.2 (9 reviews) | Not enough data | 

#### Behavioral Analytics - Product Analytics

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Fullstory | UXCam | 
|---|---|---|
| **User scoring** | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | 

### E-Commerce Analytics

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 6.4/10 | 90 |
| **UXCam** | N/A | N/A |

#### Analytics

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Reports** | 7.8 (76 reviews) | Not enough data | 
| **Dashboard** | 8.2 (83 reviews) | Not enough data | 
| **Web Analytics** | 8.4 (84 reviews) | Not enough data | 
| **Campaign Tracking** | 7.5 (78 reviews) | Not enough data | 
| **Customer Demographics** | 7.1 (77 reviews) | Not enough data | 
| **Predictive Analytics** | Feature Not Available | Not enough data | 

#### Administration

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Data Storage** | 7.8 (78 reviews) | Not enough data | 
| **A/B Testing** | 6.7 (80 reviews) | Not enough data | 
| **Integrations** | 7.2 (77 reviews) | Not enough data | 

#### Generative AI

| Feature | Fullstory | UXCam | 
|---|---|---|
| **AI Text Generation** | 5.8 (77 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Analytics

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Multi-step Planning** | 4.2 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 4.2 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 5.3 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 4.2 (6 reviews) | Not enough data | 
| **Decision Making** | 4.8 (7 reviews) | Not enough data | 

### Customer Data Platform (CDP)

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 7.3/10 | 100 |
| **UXCam** | N/A | N/A |

#### Data Sourcing

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Data Enrichment** | 7.4 (100 reviews) | Not enough data | 
| **Expandability** | 7.7 (98 reviews) | Not enough data | 
| **Content Marketing** | Feature Not Available | Not enough data | 
| **Multiple Devices** | 7.9 (99 reviews) | Not enough data | 

#### Intelligence

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Marketing Metrics** | 6.9 (97 reviews) | Not enough data | 
| **Predictive Modeling** | 6.8 (99 reviews) | Not enough data | 
| **Recommendation Engine** | 7.0 (96 reviews) | Not enough data | 

### Mobile Crash Reporting

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | N/A | N/A |
| **UXCam** | 8.7/10 | 85 |

#### Crash Monitoring

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Constant Monitoring** | Not enough data | 9.0 (34 reviews) | 
| **Timely Alerts** | Not enough data | 8.6 (29 reviews) | 
| **User Reports and Feedback** | Not enough data | 8.6 (29 reviews) | 

#### Crash Data

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Report Generation** | Not enough data | 8.8 (32 reviews) | 
| **Crash Solutions** | Not enough data | 8.9 (32 reviews) | 
| **Analytics** | Not enough data | 9.0 (34 reviews) | 

#### Metrics

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Engagement** | 8.8 (80 reviews) | 8.7 (79 reviews) | 
| **Exit Tracking** | 8.5 (75 reviews) | 8.6 (79 reviews) | 
| **Retention** | 8.2 (73 reviews) | 8.2 (76 reviews) | 
| **Return** | 8.1 (74 reviews) | 8.2 (76 reviews) | 
| **Conversions** | 8.7 (78 reviews) | 8.3 (75 reviews) | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 7.6/10 | 38 |
| **UXCam** | N/A | N/A |

#### Generative AI

| Feature | Fullstory | UXCam | 
|---|---|---|
| **AI Text Summarization** | 6.7 (10 reviews) | Not enough data | 

#### Self-Service Experience

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Knowledge Base** | Feature Not Available | Not enough data | 
| **Searchable Articles** | Feature Not Available | Not enough data | 
| **Community Forums** | Feature Not Available | Not enough data | 
| **Mobile Optimization** | 7.2 (24 reviews) | Not enough data | 
| **Personalization** | 7.9 (27 reviews) | Not enough data | 

#### Self-Service Platform

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Branding** | 8.1 (33 reviews) | Not enough data | 
| **Automation** | 8.9 (32 reviews) | Not enough data | 
| **Artificial Intelligence** | 6.3 (25 reviews) | Not enough data | 
| **Integrations** | 8.1 (27 reviews) | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Generative AI Infrastructure

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | N/A | N/A |
| **UXCam** | N/A | N/A |

#### Scalability and Performance - Generative AI Infrastructure

| Feature | Fullstory | UXCam | 
|---|---|---|
| **AI High Availability** | Not enough data | Not enough data | 
| **AI Model Training Scalability** | Not enough data | Not enough data | 
| **AI Inference Speed** | Not enough data | Not enough data | 

#### Cost and Efficiency - Generative AI Infrastructure

| Feature | Fullstory | UXCam | 
|---|---|---|
| **AI Cost per API Call** | Not enough data | Not enough data | 
| **AI Resource Allocation Flexibility** | Not enough data | Not enough data | 
| **AI Energy Efficiency** | Not enough data | Not enough data | 

#### Integration and Extensibility - Generative AI Infrastructure

| Feature | Fullstory | UXCam | 
|---|---|---|
| **AI Multi-cloud Support** | Not enough data | Not enough data | 
| **AI Data Pipeline Integration** | Not enough data | Not enough data | 
| **AI API Support and Flexibility** | Not enough data | Not enough data | 

#### Security and Compliance - Generative AI Infrastructure

| Feature | Fullstory | UXCam | 
|---|---|---|
| **AI GDPR and Regulatory Compliance** | Not enough data | Not enough data | 
| **AI Role-based Access Control** | Not enough data | Not enough data | 
| **AI Data Encryption** | Not enough data | Not enough data | 

#### Usability and Support - Generative AI Infrastructure

| Feature | Fullstory | UXCam | 
|---|---|---|
| **AI Documentation Quality** | Not enough data | Not enough data | 
| **AI Community Activity** | Not enough data | Not enough data | 

### Heatmap Tools

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 7.9/10 | 214 |
| **UXCam** | 8.5/10 | 35 |

#### Agentic AI - Heatmap Tools

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Autonomous Task Execution** | 6.7 (8 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (8 reviews) | Not enough data | 
| **Adaptive Learning** | 6.7 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.2 (6 reviews) | Not enough data | 
| **Decision Making** | 7.2 (6 reviews) | Not enough data | 

#### Analysis

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Conversion Opportunities** | 8.3 (179 reviews) | 7.7 (32 reviews) | 
| **Side-By-Side Analysis** | 8.3 (172 reviews) | 8.3 (31 reviews) | 
| **Mobile Device Analysis** | 8.2 (159 reviews) | 9.2 (33 reviews) | 
| **Data Quantification** | 8.1 (171 reviews) | 8.6 (29 reviews) | 
| **Webpage Element Analysis** | 8.7 (172 reviews) | 8.0 (28 reviews) | 

#### Reporting

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Heat Maps** | 8.9 (189 reviews) | 8.6 (35 reviews) | 
| **Session Replays** | 9.3 (199 reviews) | 8.8 (34 reviews) | 
| **Monitoring** | 8.7 (186 reviews) | 8.6 (32 reviews) | 
| **Data Segmentation** | 8.4 (173 reviews) | 8.5 (32 reviews) | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | N/A | N/A |
| **UXCam** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 8.5/10 | 85 |
| **UXCam** | 8.4/10 | 85 |

#### Metrics

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Engagement** | 8.8 (80 reviews) | 8.7 (79 reviews) | 
| **Exit Tracking** | 8.5 (75 reviews) | 8.6 (79 reviews) | 
| **Retention** | 8.2 (73 reviews) | 8.2 (76 reviews) | 
| **Return** | 8.1 (74 reviews) | 8.2 (76 reviews) | 
| **Conversions** | 8.7 (78 reviews) | 8.3 (75 reviews) | 

### Mobile App Optimization

| Product | Score | Reviews |
|---|---|---|
| **Fullstory** | 8.3/10 | 62 |
| **UXCam** | 8.2/10 | 63 |

#### Variation Testing

| Feature | Fullstory | UXCam | 
|---|---|---|
| **A/B Testing** | 7.5 (50 reviews) | 7.5 (35 reviews) | 
| **WYSIWYG Editor** | 7.0 (48 reviews) | Feature Not Available | 
| **Conversion Goal** | 8.1 (49 reviews) | Feature Not Available | 
| **Percentage of Traffic** | 8.5 (51 reviews) | Feature Not Available | 
| **Confidence Level** | 7.7 (49 reviews) | Feature Not Available | 
| **Multivariant Testing** | 7.1 (47 reviews) | 7.8 (30 reviews) | 

#### Reporting

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Segmentation** | 9.3 (55 reviews) | 8.4 (46 reviews) | 
| **Reports and Dashboards** | 9.0 (54 reviews) | 8.6 (52 reviews) | 

#### Personalization

| Feature | Fullstory | UXCam | 
|---|---|---|
| **Standard Targeting** | 8.2 (52 reviews) | 8.0 (43 reviews) | 
| **Custom Targeting** | 7.8 (48 reviews) | 8.1 (40 reviews) | 
| **Data Segmentation** | 9.0 (52 reviews) | 8.3 (41 reviews) | 

#### Administration

| Feature | Fullstory | UXCam | 
|---|---|---|
| **API / Integrations** | 8.3 (48 reviews) | 8.4 (43 reviews) | 
| **QA Testing** | 8.3 (47 reviews) | 8.1 (39 reviews) | 
| **Performance and Reliability** | 9.3 (53 reviews) | 8.5 (49 reviews) | 
| **User, Role, and Access Management** | 9.0 (53 reviews) | 9.0 (49 reviews) | 

---
## Categories
**Shared Categories (5):** [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Session Replay Software](https://www.g2.com/categories/session-replay), [Heatmap Tools](https://www.g2.com/categories/heatmap-tools), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Mobile App Optimization Software](https://www.g2.com/categories/mobile-app-optimization)

**Unique to Fullstory (7):** [Generative AI Infrastructure Software](https://www.g2.com/categories/generative-ai-infrastructure), [SAP Store Software](https://www.g2.com/categories/sap-store), [E-Commerce Analytics Software](https://www.g2.com/categories/e-commerce-analytics), [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp), [Digital Analytics Software](https://www.g2.com/categories/digital-analytics), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform)

**Unique to UXCam (1):** [Mobile Crash Reporting Software](https://www.g2.com/categories/mobile-crash-reporting)


---
## Reviewer Demographics

### By Company Size

| Segment | Fullstory | UXCam | 
|---|---|---|
| **Small-Business** | 38.2% | 56.3% | 
| **Mid-Market** | 43.5% | 29.6% | 
| **Enterprise** | 18.3% | 14.1% | 

### By Industry

#### Fullstory

- **Computer Software:** 22.5%
- **Information Technology and Services:** 10.9%
- **Financial Services:** 7.8%
- **Marketing and Advertising:** 5.6%
- **Retail:** 5.1%
- **Insurance:** 3.3%
- **Internet:** 3.1%
- **Leisure, Travel & Tourism:** 2.2%
- **Education Management:** 2.1%
- **Computer & Network Security:** 1.9%
- **Other:** 35.6%

#### UXCam

- **Financial Services:** 14.5%
- **Computer Software:** 11.1%
- **Information Technology and Services:** 8.7%
- **Health, Wellness and Fitness:** 7.2%
- **Hospital & Health Care:** 6.8%
- **Retail:** 5.3%
- **Entertainment:** 2.9%
- **Food & Beverages:** 2.9%
- **Banking:** 2.4%
- **Consumer Services:** 2.4%
- **Other:** 35.7%

---
## Alternatives

### Alternatives to Fullstory

- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
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- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (634 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2371 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1794 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)
- [Lucky Orange](https://www.g2.com/products/lucky-orange/reviews) — 4.6/5 stars (367 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)
- [Quantum Metric](https://www.g2.com/products/quantum-metric/reviews) — 4.6/5 stars (271 reviews)

### Alternatives to UXCam

- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1367 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2928 reviews)
- [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) — 4.4/5 stars (1097 reviews)
- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (634 reviews)
- [Google Analytics](https://www.g2.com/products/google-analytics/reviews) — 4.5/5 stars (6845 reviews)
- [AppsFlyer](https://www.g2.com/products/appsflyer/reviews) — 4.5/5 stars (767 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)
- [CleverTap](https://www.g2.com/products/clevertap/reviews) — 4.6/5 stars (661 reviews)

---
## Top Discussions

### Fullstory

- Title: [Is there a possibility to add videos or images to the popups?](https://www.g2.com/discussions/is-there-a-possibility-to-add-videos-or-images-to-the-popups) — 2 comments, 1 upvote
  > **Top comment:** "I have seen the media upload. Now is it possible to add buttons to smart tips?"
- Title: [What is Session Replay?](https://www.g2.com/discussions/what-is-session-replay) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Session replay is the reproduction of a user’s interactions on a website or web application exactly or as closely as possible to how the user actually..."
- Title: [Is there anything FullStory doesn't support?](https://www.g2.com/discussions/is-there-anything-fullstory-doesn-t-support) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Alas, there are still a few things we can't do. This isn't necessarily an exhaustive list, since new technology is constantly popping up, but these are the..."
- Title: [What is FullStory used for?](https://www.g2.com/discussions/what-is-fullstory-used-for) — 1 comment, 1 upvote
  > **Top comment:** "FullStory is used for analysing user behaviour on websites and apps. It records user sessions, showing how visitors interact, helping businesses fix issues,..."
- Title: [What is Usetiful used for?](https://www.g2.com/discussions/what-is-usetiful-used-for) — 1 comment
  > **Top comment:** "Usetiful is a software platform designed to create and manage interactive onboarding and user guidance experiences for web applications and websites. It is..."

### UXCam

- Title: [What is UXCam used for?](https://www.g2.com/discussions/what-is-uxcam-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Companies like Costa Coffee and JobNimbus use UXCam to understand user behavior.

UXCam helped JobNimbus improve their ratings on the Play Store from 2.5..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fullstory-vs-uxcam)