Compare Fullstory and UXCam

At a Glance
Fullstory
Fullstory
Star Rating
(1,047)4.5 out of 5
Market Segments
Mid-Market (43.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 4 pricing plans
UXCam
UXCam
Star Rating
(211)4.6 out of 5
Market Segments
Small-Business (56.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UXCam
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that UXCam excels in providing easy navigation and features that allow users to check detailed session replays. This capability helps teams understand user interactions and identify areas for improvement in their designs.
  • Users say that Fullstory offers a comprehensive view of customer experiences, enabling teams to pinpoint where users drop off. This insight is crucial for making targeted updates to enhance performance, as highlighted by its ability to track user sessions and add custom events.
  • Reviewers mention that UXCam's session recordings and heatmaps provide clear insights into user behavior, making it easier to see where users get stuck. This feature is particularly beneficial for small businesses looking to optimize their app design.
  • According to verified reviews, Fullstory's technical information available during customer sessions aids in troubleshooting, allowing teams to determine if issues are isolated or widespread. This level of detail is invaluable for mid-market companies aiming to improve their product offerings.
  • G2 reviewers highlight that UXCam has a higher score in ease of setup and quality of support, with users appreciating the intuitive onboarding process and responsive customer service, which can be a significant advantage for smaller teams.
  • Users report that while Fullstory has a broader market presence and more extensive features, some find it less user-friendly compared to UXCam, particularly in terms of initial setup and ongoing management, which can be a hurdle for teams with limited resources.
Pricing
Entry-Level Pricing
Fullstory
Business
Contact Us
Browse all 4 pricing plans
UXCam
No pricing available
Free Trial
Fullstory
Free Trial is available
UXCam
Free Trial is available
Ratings
Meets Requirements
8.7
887
8.8
156
Ease of Use
8.2
898
8.6
159
Ease of Setup
8.4
533
8.9
92
Ease of Admin
8.7
319
9.1
75
Quality of Support
9.0
686
9.3
150
Has the product been a good partner in doing business?
9.0
301
9.2
76
Product Direction (% positive)
8.8
850
8.8
137
Features by Category
7.9
341
Not enough data
Metrics
8.5
271
Not enough data
8.6
265
Not enough data
8.3
254
Not enough data
8.7
272
Not enough data
8.4
278
Not enough data
7.8
246
Not enough data
7.7
246
Not enough data
8.2
259
Not enough data
8.5
261
Not enough data
Reporting
8.7
276
Not enough data
8.3
264
Not enough data
7.9
263
Not enough data
8.7
268
Not enough data
7.9
235
Not enough data
7.8
241
Not enough data
8.4
264
Not enough data
Other
8.3
265
Not enough data
7.8
232
Not enough data
8.0
256
Not enough data
7.6
227
Not enough data
7.4
227
Not enough data
6.6
222
Not enough data
7.6
215
Not enough data
Agentic AI - Digital Analytics
6.1
11
Not enough data
6.5
12
Not enough data
6.4
13
Not enough data
6.4
13
Not enough data
Administration
7.5
254
Not enough data
7.8
258
Not enough data
8.7
272
Not enough data
8.3
272
Not enough data
8.5
93
8.5
96
User Identification
7.7
75
8.3
73
8.5
78
8.5
79
8.8
78
8.4
79
Tracking & Reporting
8.5
77
8.9
79
9.0
76
8.6
74
8.2
75
8.5
71
8.8
80
8.6
82
8.6
81
8.7
77
8.8
80
8.9
81
Metrics
8.8
80
8.7
79
8.5
75
8.6
79
8.2
73
8.2
76
8.1
74
8.2
76
8.7
78
8.3
75
8.2
434
8.2
49
User Behavior
9.0
378
|
Verified
8.7
46
8.6
356
|
Verified
8.0
42
8.5
378
|
Verified
8.7
48
A/B Testing
8.5
355
|
Verified
8.3
47
Feature Not Available
7.5
40
8.3
359
|
Verified
8.4
45
8.2
328
|
Verified
7.9
40
Visitor Information
8.5
368
|
Verified
8.6
44
8.2
366
|
Verified
8.0
44
Agentic AI - Session Replay
5.9
23
Not enough data
Digital Adoption PlatformHide 13 FeaturesShow 13 Features
8.5
69
Not enough data
User Analysis
8.4
40
Not enough data
8.1
38
Not enough data
User Support
8.4
42
Not enough data
8.0
36
Not enough data
8.8
38
Not enough data
Walkthrough Type
8.9
43
Not enough data
9.1
53
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
7.1
232
7.9
40
Product Analytics
7.8
190
7.9
33
8.6
205
8.6
37
8.5
199
8.0
34
8.4
213
8.4
37
7.3
197
7.9
30
7.7
175
7.8
31
7.3
189
7.2
30
7.5
176
7.7
28
Agentic AI - Product Analytics
5.2
9
Not enough data
5.2
9
Not enough data
5.9
9
Not enough data
5.2
9
Not enough data
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.4
89
Not enough data
Analytics
7.8
76
Not enough data
8.2
83
Not enough data
8.4
83
Not enough data
7.5
78
Not enough data
7.1
77
Not enough data
Feature Not Available
Not enough data
Administration
7.8
78
Not enough data
6.7
80
Not enough data
7.2
77
Not enough data
Generative AI
5.8
77
Not enough data
Agentic AI - E-Commerce Analytics
4.2
6
Not enough data
4.2
6
Not enough data
5.3
6
Not enough data
4.2
6
Not enough data
4.8
7
Not enough data
Customer Data Platform (CDP)Hide 7 FeaturesShow 7 Features
7.3
100
Not enough data
Data Sourcing
7.4
100
Not enough data
7.7
98
Not enough data
Feature Not Available
Not enough data
7.9
99
Not enough data
Intelligence
6.9
97
Not enough data
6.8
99
Not enough data
7.0
96
Not enough data
Mobile Crash ReportingHide 11 FeaturesShow 11 Features
Not enough data
8.7
85
Crash Monitoring
Not enough data
9.0
34
Not enough data
8.6
29
Not enough data
8.6
29
Crash Data
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
9.0
34
Metrics
8.8
80
8.7
79
8.5
75
8.6
79
8.2
73
8.2
76
8.1
74
8.2
76
8.7
78
8.3
75
7.6
38
Not enough data
Generative AI
6.7
10
Not enough data
Self-Service Experience
7.9
27
Not enough data
7.9
24
Not enough data
6.7
23
Not enough data
7.2
24
Not enough data
7.9
27
Not enough data
Self-Service Platform
8.1
33
Not enough data
8.9
32
Not enough data
6.3
25
Not enough data
8.1
27
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI InfrastructureHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Scalability and Performance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability and Support - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
7.9
214
8.5
35
Agentic AI - Heatmap Tools
6.7
8
Not enough data
7.1
7
Not enough data
7.1
8
Not enough data
6.7
6
Not enough data
7.2
6
Not enough data
7.2
6
Not enough data
Analysis
8.3
179
7.7
32
8.3
172
8.3
31
8.2
159
9.2
33
8.1
171
8.6
29
8.7
172
8.0
28
Reporting
8.9
189
8.6
35
9.3
199
8.8
34
8.7
186
8.6
32
8.4
173
8.5
32
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
85
8.4
85
Metrics
8.8
80
8.7
79
8.5
75
8.6
79
8.2
73
8.2
76
8.1
74
8.2
76
8.7
78
8.3
75
Mobile App OptimizationHide 15 FeaturesShow 15 Features
8.3
62
8.2
63
Variation Testing
7.5
50
7.5
35
7.0
48
Feature Not Available
8.1
49
Feature Not Available
8.5
51
Feature Not Available
7.7
49
Feature Not Available
7.1
47
7.8
30
Reporting
9.3
55
8.4
46
9.0
54
8.6
52
Personalization
8.2
52
8.0
43
7.8
48
8.1
40
9.0
52
8.3
41
Administration
8.3
48
8.4
43
8.3
47
8.1
39
9.3
53
8.5
49
9.0
53
9.0
49
Categories
Categories
Shared Categories
Fullstory
Fullstory
UXCam
UXCam
Reviews
Reviewers' Company Size
Fullstory
Fullstory
Small-Business(50 or fewer emp.)
38.3%
Mid-Market(51-1000 emp.)
43.5%
Enterprise(> 1000 emp.)
18.2%
UXCam
UXCam
Small-Business(50 or fewer emp.)
56.3%
Mid-Market(51-1000 emp.)
29.6%
Enterprise(> 1000 emp.)
14.1%
Reviewers' Industry
Fullstory
Fullstory
Computer Software
22.5%
Information Technology and Services
10.9%
Financial Services
7.9%
Marketing and Advertising
5.6%
Retail
5.0%
Other
48.1%
UXCam
UXCam
Financial Services
14.5%
Computer Software
11.1%
Information Technology and Services
8.7%
Health, Wellness and Fitness
7.2%
Hospital & Health Care
6.8%
Other
51.7%
Alternatives
Fullstory
Fullstory Alternatives
Glassbox
Glassbox
Add Glassbox
Heap
Heap
Add Heap
Smartlook
Smartlook
Add Smartlook
Contentsquare
Contentsquare
Add Contentsquare
UXCam
UXCam Alternatives
Smartlook
Smartlook
Add Smartlook
Glassbox
Glassbox
Add Glassbox
Mixpanel
Mixpanel
Add Mixpanel
Amplitude Analytics
Amplitude
Add Amplitude Analytics
Discussions
Fullstory
Fullstory Discussions
Is there anything FullStory doesn't support?
2 Comments
Official Response from Fullstory
Alas, there are still a few things we can't do. This isn't necessarily an exhaustive list, since new technology is constantly popping up, but these are the...Read more
What is Session Replay?
2 Comments
Patrick W.
PW
Session Replay allows you to playback a customer interacting with your site. It's a fully-animated experience that includes every action that a customer...Read more
Is there a possibility to add videos or images to the popups?
2 Comments
Ondrej D.
OD
Hi Charly, Sure thing! You can simply show a picture, animation or even embed a video within your Usetiful content. All the best, OndrejRead more
UXCam
UXCam Discussions
What is UXCam used for?
1 Comment
Official Response from UXCam
Companies like Costa Coffee and JobNimbus use UXCam to understand user behavior. UXCam helped JobNimbus improve their ratings on the Play Store from 2.5...Read more
Monty the Mongoose crying
UXCam has no more discussions with answers