# Top 10 Utility Software Services Alternatives & Competitors Explore the best alternatives to Utility Software Services for users who need new software features or want to try different solutions. Other important factors to consider when researching alternatives to Utility Software Services include ease of use and reliability. The best overall Utility Software Services alternative is Smartflex. Other similar apps like Utility Software Services are Oracle Utilities Customer Care and Billing Solutions, PayIt, Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud), and SMART360. Utility Software Services alternatives can be found in [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) but may also be in [Tax & Revenue Collection Software](https://www.g2.com/categories/tax-revenue-collection) or [Energy Management Software](https://www.g2.com/categories/energy-management). ## Best Paid & Free Alternatives to Utility Software Services - [Smartflex](https://www.g2.com/products/smartflex/reviews) - [Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/products/oracle-utilities-customer-care-and-billing-solutions/reviews) - [PayIt](https://www.g2.com/products/payit-payit/reviews) - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/products/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud/reviews) - [SMART360](https://www.g2.com/products/smart360/reviews) - [Oracle Utilities Opower Energy Efficiency](https://www.g2.com/products/oracle-utilities-opower-energy-efficiency/reviews) - [TrueBill](https://www.g2.com/products/truebill/reviews) - [Brillion](https://www.g2.com/products/brillion/reviews) - [HubCX](https://www.g2.com/products/hubcx/reviews) - [Ziptility](https://www.g2.com/products/ziptility/reviews) ## Top 10 Alternatives to Utility Software Services Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Utility Software Services stacks up to the competition and find the best product for your business. ### 1. [Smartflex](https://www.g2.com/products/smartflex/reviews) By Open Intelligence **Average Rating:** 4.8/5 **Total Reviews:** 15 Smartflex is a best–in–class holistic solution with a CIS at its core that has been expanded in three dimensions: Meter Data Management (MDM), Digital Customer Experience (DCX), and Mobile Workforce Management (MWM) which are the key capabilities to ensure the success of any utility business. Categories in common with Utility Software Services: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) **Compare:** [Utility Software Services vs Smartflex](https://www.g2.com/compare/smartflex-vs-utility-software-services) **Compare Smartflex with other alternatives:** - [Smartflex vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-smartflex) - [Smartflex vs PayIt](https://www.g2.com/compare/payit-payit-vs-smartflex) - [Smartflex vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-smartflex) - [Smartflex vs SMART360](https://www.g2.com/compare/smart360-vs-smartflex) - [Smartflex vs Oracle Utilities Opower Energy Efficiency](https://www.g2.com/compare/oracle-utilities-opower-energy-efficiency-vs-smartflex) - [Smartflex vs TrueBill](https://www.g2.com/compare/smartflex-vs-truebill) - [Smartflex vs Brillion](https://www.g2.com/compare/brillion-vs-smartflex) - [Smartflex vs HubCX](https://www.g2.com/compare/hubcx-vs-smartflex) - [Smartflex vs Ziptility](https://www.g2.com/compare/smartflex-vs-ziptility) ### 2. [Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/products/oracle-utilities-customer-care-and-billing-solutions/reviews) By Oracle **Average Rating:** 4.6/5 **Total Reviews:** 15 Serve all your customers with an integrated platform from meter to customer. Available on premises and in the cloud, our powerful solutions help you deliver service excellence, reduce cost-to-serve, and prepare for change Categories in common with Utility Software Services: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) **Compare:** [Utility Software Services vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-utility-software-services) **Compare Oracle Utilities Customer Care and Billing Solutions with other alternatives:** - [Oracle Utilities Customer Care and Billing Solutions vs Smartflex](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-smartflex) - [Oracle Utilities Customer Care and Billing Solutions vs PayIt](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-payit-payit) - [Oracle Utilities Customer Care and Billing Solutions vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-oracle-utilities-customer-care-and-billing-solutions) - [Oracle Utilities Customer Care and Billing Solutions vs SMART360](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-smart360) - [Oracle Utilities Customer Care and Billing Solutions vs Oracle Utilities Opower Energy Efficiency](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-oracle-utilities-opower-energy-efficiency) - [Oracle Utilities Customer Care and Billing Solutions vs TrueBill](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-truebill) - [Oracle Utilities Customer Care and Billing Solutions vs Brillion](https://www.g2.com/compare/brillion-vs-oracle-utilities-customer-care-and-billing-solutions) - [Oracle Utilities Customer Care and Billing Solutions vs HubCX](https://www.g2.com/compare/hubcx-vs-oracle-utilities-customer-care-and-billing-solutions) - [Oracle Utilities Customer Care and Billing Solutions vs Ziptility](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-ziptility) ### 3. [PayIt](https://www.g2.com/products/payit-payit/reviews) By PayIt **Average Rating:** 5.0/5 **Total Reviews:** 7 PayIt is bringing government agencies and people closer together through our award-winning, digital platform. PayIt allows state and local agencies to consolidate hundreds of services into one connected experience. This innovative approach modernizes how constituents interact with government and allows offices to increase efficiency, streamline the citizen experience and drive down operational costs. Categories in common with Utility Software Services: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) **Compare:** [Utility Software Services vs PayIt](https://www.g2.com/compare/payit-payit-vs-utility-software-services) **Compare PayIt with other alternatives:** - [PayIt vs Smartflex](https://www.g2.com/compare/payit-payit-vs-smartflex) - [PayIt vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-payit-payit) - [PayIt vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-payit-payit) - [PayIt vs SMART360](https://www.g2.com/compare/payit-payit-vs-smart360) - [PayIt vs Oracle Utilities Opower Energy Efficiency](https://www.g2.com/compare/oracle-utilities-opower-energy-efficiency-vs-payit-payit) - [PayIt vs TrueBill](https://www.g2.com/compare/payit-payit-vs-truebill) - [PayIt vs Brillion](https://www.g2.com/compare/brillion-vs-payit-payit) - [PayIt vs HubCX](https://www.g2.com/compare/hubcx-vs-payit-payit) - [PayIt vs Ziptility](https://www.g2.com/compare/payit-payit-vs-ziptility) ### 4. [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/products/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud/reviews) By Salesforce **Average Rating:** 4.8/5 **Total Reviews:** 4 Salesforce Energy and Utilities Cloud provides an enterprise-grade contact center and digital transformation platform, including advanced pricing, sales, and offer management for both your B2B and B2C business. With Vlocity, Energy & Utility companies are consolidating applications and platforms, reducing total cost of ownership, and creating groundbreaking customer and employee experiences. Categories in common with Utility Software Services: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) **Compare:** [Utility Software Services vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-utility-software-services) **Compare Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) with other alternatives:** - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs Smartflex](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-smartflex) - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-oracle-utilities-customer-care-and-billing-solutions) - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs PayIt](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-payit-payit) - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs SMART360](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-smart360) - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs Oracle Utilities Opower Energy Efficiency](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-oracle-utilities-opower-energy-efficiency) - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs TrueBill](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-truebill) - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs Brillion](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-brillion) - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs HubCX](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-hubcx) - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs Ziptility](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-ziptility) ### 5. [SMART360](https://www.g2.com/products/smart360/reviews) By Bynry **Average Rating:** 5.0/5 **Total Reviews:** 3 Smart360: The SaaS platform specially crafted to help smart utility companies that are into the distribution of water, gas and power. From customer on boarding to billing and asset management to consumer care, the solution offers a 360 view of your process and helps automate all your operations. Bynry has successfully implemented 6 projects so far. Categories in common with Utility Software Services: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) **Compare:** [Utility Software Services vs SMART360](https://www.g2.com/compare/smart360-vs-utility-software-services) **Compare SMART360 with other alternatives:** - [SMART360 vs Smartflex](https://www.g2.com/compare/smart360-vs-smartflex) - [SMART360 vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-smart360) - [SMART360 vs PayIt](https://www.g2.com/compare/payit-payit-vs-smart360) - [SMART360 vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-smart360) - [SMART360 vs Oracle Utilities Opower Energy Efficiency](https://www.g2.com/compare/oracle-utilities-opower-energy-efficiency-vs-smart360) - [SMART360 vs TrueBill](https://www.g2.com/compare/smart360-vs-truebill) - [SMART360 vs Brillion](https://www.g2.com/compare/brillion-vs-smart360) - [SMART360 vs HubCX](https://www.g2.com/compare/hubcx-vs-smart360) - [SMART360 vs Ziptility](https://www.g2.com/compare/smart360-vs-ziptility) ### 6. [Oracle Utilities Opower Energy Efficiency](https://www.g2.com/products/oracle-utilities-opower-energy-efficiency/reviews) By Oracle **Average Rating:** 4.0/5 **Total Reviews:** 3 Create personalized, dynamic experiences that elevate customer satisfaction and boost program participation with Oracle Utilities Opower Energy Efficiency Cloud Service. Categories in common with Utility Software Services: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) **Compare:** [Utility Software Services vs Oracle Utilities Opower Energy Efficiency](https://www.g2.com/compare/oracle-utilities-opower-energy-efficiency-vs-utility-software-services) **Compare Oracle Utilities Opower Energy Efficiency with other alternatives:** - [Oracle Utilities Opower Energy Efficiency vs Smartflex](https://www.g2.com/compare/oracle-utilities-opower-energy-efficiency-vs-smartflex) - [Oracle Utilities Opower Energy Efficiency vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-oracle-utilities-opower-energy-efficiency) - [Oracle Utilities Opower Energy Efficiency vs PayIt](https://www.g2.com/compare/oracle-utilities-opower-energy-efficiency-vs-payit-payit) - [Oracle Utilities Opower Energy Efficiency vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-oracle-utilities-opower-energy-efficiency) - [Oracle Utilities Opower Energy Efficiency vs SMART360](https://www.g2.com/compare/oracle-utilities-opower-energy-efficiency-vs-smart360) - [Oracle Utilities Opower Energy Efficiency vs TrueBill](https://www.g2.com/compare/oracle-utilities-opower-energy-efficiency-vs-truebill) - [Oracle Utilities Opower Energy Efficiency vs Brillion](https://www.g2.com/compare/brillion-vs-oracle-utilities-opower-energy-efficiency) - [Oracle Utilities Opower Energy Efficiency vs HubCX](https://www.g2.com/compare/hubcx-vs-oracle-utilities-opower-energy-efficiency) - [Oracle Utilities Opower Energy Efficiency vs Ziptility](https://www.g2.com/compare/oracle-utilities-opower-energy-efficiency-vs-ziptility) ### 7. [TrueBill](https://www.g2.com/products/truebill/reviews) By TruePoint Solutions **Average Rating:** 3.7/5 **Total Reviews:** 3 Our TrueBill utility billing software provides a browser-based CIS/Utility Billing solution based upon the most current Microsoft platforms. Categories in common with Utility Software Services: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) **Compare:** [Utility Software Services vs TrueBill](https://www.g2.com/compare/truebill-vs-utility-software-services) **Compare TrueBill with other alternatives:** - [TrueBill vs Smartflex](https://www.g2.com/compare/smartflex-vs-truebill) - [TrueBill vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-truebill) - [TrueBill vs PayIt](https://www.g2.com/compare/payit-payit-vs-truebill) - [TrueBill vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-truebill) - [TrueBill vs SMART360](https://www.g2.com/compare/smart360-vs-truebill) - [TrueBill vs Oracle Utilities Opower Energy Efficiency](https://www.g2.com/compare/oracle-utilities-opower-energy-efficiency-vs-truebill) - [TrueBill vs Brillion](https://www.g2.com/compare/brillion-vs-truebill) - [TrueBill vs HubCX](https://www.g2.com/compare/hubcx-vs-truebill) - [TrueBill vs Ziptility](https://www.g2.com/compare/truebill-vs-ziptility) ### 8. [Brillion](https://www.g2.com/products/brillion/reviews) By Brillion **Average Rating:** 4.3/5 **Total Reviews:** 2 Brillion is how utilities can finally turn every customer relationship into a true partnership. From better bill explanations to smarter program workflows, we make it easier to get everyone working together to meet your goals. Categories in common with Utility Software Services: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) **Compare:** [Utility Software Services vs Brillion](https://www.g2.com/compare/brillion-vs-utility-software-services) **Compare Brillion with other alternatives:** - [Brillion vs Smartflex](https://www.g2.com/compare/brillion-vs-smartflex) - [Brillion vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/brillion-vs-oracle-utilities-customer-care-and-billing-solutions) - [Brillion vs PayIt](https://www.g2.com/compare/brillion-vs-payit-payit) - [Brillion vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-brillion) - [Brillion vs SMART360](https://www.g2.com/compare/brillion-vs-smart360) - [Brillion vs Oracle Utilities Opower Energy Efficiency](https://www.g2.com/compare/brillion-vs-oracle-utilities-opower-energy-efficiency) - [Brillion vs TrueBill](https://www.g2.com/compare/brillion-vs-truebill) - [Brillion vs HubCX](https://www.g2.com/compare/brillion-vs-hubcx) - [Brillion vs Ziptility](https://www.g2.com/compare/brillion-vs-ziptility) ### 9. [HubCX](https://www.g2.com/products/hubcx/reviews) By Hansen Technologies **Average Rating:** 5.0/5 **Total Reviews:** 2 HubCX is a powerful tool for utilities focused on core business requirements for metering and revenue management, supporting B2B transactions, and complying with industry obligations. Categories in common with Utility Software Services: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) **Compare:** [Utility Software Services vs HubCX](https://www.g2.com/compare/hubcx-vs-utility-software-services) **Compare HubCX with other alternatives:** - [HubCX vs Smartflex](https://www.g2.com/compare/hubcx-vs-smartflex) - [HubCX vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/hubcx-vs-oracle-utilities-customer-care-and-billing-solutions) - [HubCX vs PayIt](https://www.g2.com/compare/hubcx-vs-payit-payit) - [HubCX vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-hubcx) - [HubCX vs SMART360](https://www.g2.com/compare/hubcx-vs-smart360) - [HubCX vs Oracle Utilities Opower Energy Efficiency](https://www.g2.com/compare/hubcx-vs-oracle-utilities-opower-energy-efficiency) - [HubCX vs TrueBill](https://www.g2.com/compare/hubcx-vs-truebill) - [HubCX vs Brillion](https://www.g2.com/compare/brillion-vs-hubcx) - [HubCX vs Ziptility](https://www.g2.com/compare/hubcx-vs-ziptility) ### 10. [Ziptility](https://www.g2.com/products/ziptility/reviews) By Ziptility **Average Rating:** 5.0/5 **Total Reviews:** 4 More than mapping. Ziptility is purpose-built software for utilities. Map assets, complete locates, work orders, customer requests, and maintenance with a single solution. Categories in common with Utility Software Services: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) **Compare:** [Utility Software Services vs Ziptility](https://www.g2.com/compare/utility-software-services-vs-ziptility) **Compare Ziptility with other alternatives:** - [Ziptility vs Smartflex](https://www.g2.com/compare/smartflex-vs-ziptility) - [Ziptility vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-ziptility) - [Ziptility vs PayIt](https://www.g2.com/compare/payit-payit-vs-ziptility) - [Ziptility vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-ziptility) - [Ziptility vs SMART360](https://www.g2.com/compare/smart360-vs-ziptility) - [Ziptility vs Oracle Utilities Opower Energy Efficiency](https://www.g2.com/compare/oracle-utilities-opower-energy-efficiency-vs-ziptility) - [Ziptility vs TrueBill](https://www.g2.com/compare/truebill-vs-ziptility) - [Ziptility vs Brillion](https://www.g2.com/compare/brillion-vs-ziptility) - [Ziptility vs HubCX](https://www.g2.com/compare/hubcx-vs-ziptility) ## Explore Articles - [Most recommended sales intelligence app for startups](https://www.g2.com/discussions/what-is-the-most-recommended-sales-intelligence-app-for-startups) - [What is the best payroll software for small businesses?](https://www.g2.com/discussions/what-is-the-best-payroll-software-for-small-businesses) - [What is the most affordable website monitoring software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-website-monitoring-software-for-smbs) - [Best platforms for real-time feedback sentiment analysis](https://www.g2.com/discussions/what-s-the-best-platform-for-real-time-feedback-sentiment-analysis) - [Best VOIP Providers](https://www.g2.com/discussions/best-voip-providers-for-business-calls-and-team-communication) - [Best anti-money laundering software for fintech](https://www.g2.com/discussions/best-anti-money-laundering-aml-software-for-fintech-companies) ## Spotlight Categories - [Corporate Performance Management (CPM) Software](https://www.g2.com/categories/corporate-performance-management-cpm) - [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm) - [Marketing Analytics Tools](https://www.g2.com/categories/marketing-analytics)