I find Ziptility to be a game changer for us, especially because it's by far been the easiest way to add things, look up information, and make changes when necessary. The ease of adding, removing, or updating assets, both on the field and on the computer, really stands out. The workflows make it super easy to carry out work orders. It's definitely one of the best mapping softwares due to its ease of use. Switching to Ziptility from paper and pencil maps made things much easier, and the initial setup was super easy too. I also like how easy it was to set up a user base and have everyone ready to go. Overall, it's a very, very helpful piece of software.

Keeps the whole team on the same page. Helps build historical data that can be passed on.

Super easy to use and intuitive, with a very well-thought-out interface and design for our specific work. Even non-tech people can pick it up quickly. It integrates really well with 811/exatix and is super fast. The biggest surprise to me was how our veteran guys doing their bluestake response in Ziptility and grabbing pictures of the asbuilt records they used to mark would end up turning the digitization of our paper records into a part of our process and not be some massive project. They were already pulling the records anyways. Ziptility allowed us to get 100x the benefit from the same amount of work, plus it saved the office staff time! The offline mode is a phenomenal change because we can use it anywhere. It’s changed the way our office and field staff communicate. For disconnects, it used to take two two-man crews two days. Now one two-man crew can do it in one day. That’s 32 hours a week we can spend on other things. It’s also super affordable, even for small systems like us—about half the price of what we were paying for Cityworks. Their onboarding process was really easy, and you can tell they put a ton of thought into it and understand what we do every day. The features are smart and built out to anticipate what we’ll need.