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Compare Appcues and Userpilot 
At a Glance
Market Segments
Mid-Market (58.1% of reviews)
Mid-Market (55.9% of reviews)
Entry-Level Pricing
Free Trial
Starting at $249.00
Appcues
Star Rating
(342)4.6 out of 5
Market Segments
Mid-Market (58.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Learn more about AppcuesUserpilot
Star Rating
(933)4.6 out of 5
Market Segments
Mid-Market (55.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $249.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Userpilot excels in providing deep insights into platform usage and user activity, which is particularly beneficial for product managers. Users appreciate the detailed metrics on user retention and time spent, allowing for data-driven decisions that enhance feature adoption.
- According to verified reviews, Appcues is praised for its user-friendly build interface, making it easy to create onboarding flows and surveys. Users highlight its customizability, which allows targeting different user segments effectively, enhancing the onboarding experience.
- Users say that Userpilot's implementation process is straightforward, with many noting the seamless integration of its Chrome extension. This ease of setup is a significant advantage for teams looking to quickly leverage the platform's capabilities without extensive training.
- Reviewers mention that while both platforms offer similar ease of use, Userpilot stands out with slightly higher ratings for customer support. Users describe the support team as kind and responsive, which can be crucial for teams needing quick assistance during implementation.
- G2 reviewers highlight that Appcues provides a powerful tool for creating various user engagement flows, but some users feel it may not fully meet their specific workflow needs. This feedback suggests that while it is intuitive, there may be limitations in customization for more complex requirements.
- According to recent feedback, Userpilot's analytics capabilities are particularly well-received, with users finding the data it provides essential for understanding user behavior. This feature helps teams make informed decisions about product improvements and user engagement strategies.
Pricing
Entry-Level Pricing
Appcues
Start Free
Free Trial
Full-featured, 14-day free trial of Appcues. No credit card required.
- Boost activation with tailored onboarding
- Improve conversion by reducing time to value
- Create stickiness with feature adoption
Userpilot
Starter
Starting at $249.00
Perfect for small teams just starting their product growth journey. Includes up to 2,000 MAUs, billed monthly or yearly.
- Interactive Walkthroughs and Product Tours
- Spotlights, Banners, Checklists
- User Segmentation
Free Trial
Appcues
Free Trial is available
Userpilot
Free Trial is available
Ratings
Meets Requirements
8.6
286
8.8
758
Ease of Use
8.6
289
8.6
815
Ease of Setup
8.3
164
8.6
611
Ease of Admin
8.7
149
8.7
348
Quality of Support
9.1
271
9.5
683
Has the product been a good partner in doing business?
9.2
147
9.3
344
Product Direction (% positive)
9.0
268
9.4
776
Features by Category
User Behavior
Not enough data
8.5
40
Not enough data
7.6
38
Not enough data
6.8
37
A/B Testing
Not enough data
6.5
33
Not enough data
6.4
31
Not enough data
8.3
35
Not enough data
7.0
30
Visitor Information
Not enough data
8.9
36
Not enough data
8.2
34
Agentic AI - Session Replay
Not enough data
5.2
7
User Analysis
8.5
153
8.9
547
7.5
177
8.1
554
User Support
8.5
180
8.7
575
7.0
102
7.7
476
8.1
147
8.4
506
Walkthrough Type
8.1
119
8.2
497
8.9
178
8.9
546
Platform Basics - Digital Adoption Platform
8.8
8
8.5
101
9.5
10
9.0
116
Analytics - Digital Adoption Platform
7.7
8
8.6
112
Functions - Digital Adoption Platform
8.1
8
8.8
98
8.7
9
9.1
116
Agentic AI - Digital Adoption Platform
Not enough data
7.8
49
Campaigns
8.9
21
Not enough data
7.9
18
Not enough data
8.4
16
Not enough data
9.4
20
Not enough data
Not enough data
Not enough data
Analytics
8.9
15
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Analytics
Not enough data
8.6
270
Not enough data
8.6
275
Not enough data
8.6
274
Not enough data
8.2
266
Not enough data
7.7
251
Not enough data
7.8
245
Not enough data
7.5
241
Not enough data
7.4
248
Agentic AI - Product Analytics
Not enough data
6.5
37
Not enough data
6.7
36
Not enough data
7.1
37
Not enough data
6.9
37
Segmentation
Not enough data
Not enough data
Not enough data
Not enough data
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Triggered Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalized Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.5
224
Not enough data
8.6
220
Not enough data
8.2
219
Not enough data
7.5
212
Survey Customization
Not enough data
8.2
214
Not enough data
8.5
222
Not enough data
8.0
214
Not enough data
7.6
200
Survey Insights
Not enough data
8.2
210
Not enough data
7.2
193
Not enough data
8.1
208
Not enough data
8.3
205
Agentic AI - Survey
Not enough data
6.8
21
Not enough data
6.7
21
Not enough data
7.1
21
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
6.7
6
Not enough data
6.4
6
Not enough data
5.6
6
Not enough data
6.7
6
Not enough data
Campaigns
5.8
6
Not enough data
6.9
6
Not enough data
4.7
6
Not enough data
5.0
6
Not enough data
5.8
6
Not enough data
6.9
6
Not enough data
Engagement
5.3
6
Not enough data
Platform
7.5
6
Not enough data
5.8
6
Not enough data
6.9
6
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Variation Testing
5.2
10
Not enough data
7.0
10
Not enough data
7.6
11
Not enough data
6.8
10
Not enough data
Feature Not Available
Not enough data
6.5
10
Not enough data
Reporting
8.5
11
Not enough data
7.7
11
Not enough data
Personalization
8.5
11
Not enough data
8.0
11
Not enough data
7.4
11
Not enough data
Administration
7.6
11
Not enough data
7.8
10
Not enough data
8.5
11
Not enough data
9.1
11
Not enough data
Categories
Categories
Shared Categories
Appcues and Userpilot are categorized as Digital Adoption Platform
Unique Categories
Appcues is categorized as Personalization, Mobile App Optimization, Mobile Marketing, Personalization Engines, and Push Notification
Reviews
Reviewers' Company Size
Appcues
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.3%
Information Technology and Services
15.6%
Marketing and Advertising
8.8%
Financial Services
6.5%
Internet
4.7%
Other
31.0%
Computer Software
37.4%
Information Technology and Services
15.6%
Financial Services
5.7%
Internet
4.4%
Marketing and Advertising
3.4%
Other
33.5%
Discussions
What does Appcues do?
3 Comments
BE
Appcues allows you to easily add tutorial and/or introductory cues to your website.Read more
How do I use Appcues?
3 Comments
SS
We used Appcues to engage with our customers, give our product owners more tools to learn from their experiences on the site, and collect NPI scores and...Read more
What is the best way to track progress of individual users through the adoption process so that we can create follow up tasks?
1 Comment
Official Response from Appcues
Hey Kushal! The best way to do this is to click and track an event using the Appcues Builder and then create a Goal and assign it to your flow. Read more
Userpilot has no discussions with answers
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