Compare Appcues and Userpilot 
Featured Products
At a Glance
Market Segments
Mid-Market (58.1% of reviews)
Mid-Market (56.5% of reviews)
Entry-Level Pricing
Free Trial
Starting at $249.00
Appcues
Star Rating
(342)4.6 out of 5
Market Segments
Mid-Market (58.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Learn more about AppcuesUserpilot
Star Rating
(973)4.6 out of 5
Market Segments
Mid-Market (56.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $249.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Userpilot excels in automating onboarding processes, with users appreciating its self-serve onboarding flows that effectively guide users through essential steps. This feature addresses the common issue of hidden product features, making it easier for users to understand the software.
- Users say that Appcues offers a highly customizable experience, allowing teams to target different user segments effectively. Reviewers highlight the user-friendly build interface, which simplifies the creation of onboarding flows, walkthroughs, and surveys, enhancing the overall onboarding experience.
- According to verified reviews, Userpilot stands out for its ability to quickly update and optimize onboarding flows. Users value the flexibility to adjust steps and messaging on the fly, which is crucial for adapting to evolving product features without needing engineering support.
- Reviewers mention that both platforms have similar ease of use ratings, but Appcues is particularly noted for its intuitive setup process. Users appreciate how quickly they can get started with Appcues, making it a strong contender for teams looking to implement onboarding solutions rapidly.
- G2 reviewers highlight the quality of support provided by Userpilot, which is rated higher than Appcues. Users have expressed satisfaction with the responsiveness and helpfulness of Userpilot's support team, which can be a significant factor for teams needing assistance during implementation.
- Users report that while both platforms offer robust analytics capabilities, Userpilot has a slight edge in data analysis features. Reviewers find that Userpilot's analytics tools allow for better tracking and understanding of user behavior, which is essential for optimizing onboarding strategies.
Pricing
Entry-Level Pricing
Appcues
Start Free
Free Trial
Full-featured, 14-day free trial of Appcues. No credit card required.
- Boost activation with tailored onboarding
- Improve conversion by reducing time to value
- Create stickiness with feature adoption
Userpilot
Starter
Starting at $249.00
Perfect for small teams just starting their product growth journey. Includes up to 2,000 MAUs, billed monthly or yearly.
- Interactive Walkthroughs and Product Tours
- Spotlights, Banners, Checklists
- User Segmentation
Free Trial
Appcues
Free Trial is available
Userpilot
Free Trial is available
Ratings
Meets Requirements
8.6
286
8.8
773
Ease of Use
8.6
289
8.6
830
Ease of Setup
8.3
164
8.6
623
Ease of Admin
8.7
149
8.7
352
Quality of Support
9.1
271
9.5
698
Has the product been a good partner in doing business?
9.2
147
9.3
348
Product Direction (% positive)
9.0
268
9.4
787
Features by Category
User Behavior
Not enough data
8.6
41
Not enough data
7.6
38
Not enough data
6.8
37
A/B Testing
Not enough data
6.5
33
Not enough data
6.4
31
Not enough data
8.4
37
Not enough data
7.0
30
Visitor Information
Not enough data
8.9
37
Not enough data
8.3
35
Agentic AI - Session Replay
Not enough data
5.2
7
User Analysis
8.5
153
8.9
552
7.5
177
8.1
563
User Support
8.5
180
8.7
581
7.0
102
7.7
477
8.1
147
8.4
507
Walkthrough Type
8.1
119
8.2
498
8.9
178
8.9
547
Platform Basics - Digital Adoption Platform
8.8
8
8.5
103
9.5
10
9.0
117
Analytics - Digital Adoption Platform
7.7
8
8.7
116
Functions - Digital Adoption Platform
8.1
8
8.8
101
8.7
9
9.1
118
Agentic AI - Digital Adoption Platform
Not enough data
7.8
49
Campaigns
8.9
21
Not enough data
7.9
18
Not enough data
8.4
16
Not enough data
9.4
20
Not enough data
Not enough data
Not enough data
Analytics
8.9
15
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Analytics
Not enough data
8.6
274
Not enough data
8.6
280
Not enough data
8.6
278
Not enough data
8.2
267
Not enough data
7.7
252
Not enough data
7.8
245
Not enough data
7.5
242
Not enough data
7.4
248
Agentic AI - Product Analytics
Not enough data
6.5
37
Not enough data
6.7
36
Not enough data
7.1
37
Not enough data
6.9
37
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Segmentation
Not enough data
Not enough data
Not enough data
Not enough data
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Triggered Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalized Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.5
226
Not enough data
8.6
221
Not enough data
8.2
219
Not enough data
7.6
213
Survey Customization
Not enough data
8.2
214
Not enough data
8.5
224
Not enough data
8.0
214
Not enough data
7.6
200
Survey Insights
Not enough data
8.2
212
Not enough data
7.2
193
Not enough data
8.1
211
Not enough data
8.3
205
Agentic AI - Survey
Not enough data
7.0
22
Not enough data
6.7
21
Not enough data
7.1
21
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
6.7
6
Not enough data
6.4
6
Not enough data
5.6
6
Not enough data
6.7
6
Not enough data
Campaigns
5.8
6
Not enough data
6.9
6
Not enough data
4.7
6
Not enough data
5.0
6
Not enough data
5.8
6
Not enough data
6.9
6
Not enough data
Engagement
5.3
6
Not enough data
Platform
7.5
6
Not enough data
5.8
6
Not enough data
Feature Not Available
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Variation Testing
5.2
10
Not enough data
7.0
10
Not enough data
7.6
11
Not enough data
6.8
10
Not enough data
Feature Not Available
Not enough data
6.5
10
Not enough data
Reporting
8.5
11
Not enough data
7.7
11
Not enough data
Personalization
8.5
11
Not enough data
8.0
11
Not enough data
7.4
11
Not enough data
Administration
7.6
11
Not enough data
7.8
10
Not enough data
8.5
11
Not enough data
9.1
11
Not enough data
Categories
Categories
Shared Categories
Appcues and Userpilot are categorized as Digital Adoption Platform
Unique Categories
Appcues is categorized as Personalization, Mobile App Optimization, Mobile Marketing, Personalization Engines, and Push Notification
Reviews
Reviewers' Company Size
Appcues
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.3%
Information Technology and Services
15.6%
Marketing and Advertising
8.8%
Financial Services
6.5%
Internet
4.7%
Other
31.0%
Computer Software
37.2%
Information Technology and Services
15.6%
Financial Services
5.7%
Internet
4.3%
Marketing and Advertising
3.2%
Other
34.0%
Discussions
What does Appcues do?
3 Comments
BE
Appcues allows you to easily add tutorial and/or introductory cues to your website.Read more
How do I use Appcues?
3 Comments
SS
We used Appcues to engage with our customers, give our product owners more tools to learn from their experiences on the site, and collect NPI scores and...Read more
What is the best way to track progress of individual users through the adoption process so that we can create follow up tasks?
1 Comment
Official Response from Appcues
Hey Kushal! The best way to do this is to click and track an event using the Appcues Builder and then create a Goal and assign it to your flow. Read more
Userpilot has no discussions with answers
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