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Compare UserGuiding and Userpilot 
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At a Glance
Market Segments
Small-Business (57.2% of reviews)
Mid-Market (56.1% of reviews)
Entry-Level Pricing
Free Trial
Starting at $249.00
UserGuiding
Star Rating
(738)4.7 out of 5
Market Segments
Small-Business (57.2% of reviews)
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansUserpilot
Star Rating
(877)4.6 out of 5
Market Segments
Mid-Market (56.1% of reviews)
Entry-Level Pricing
Starting at $249.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserGuiding excels in ease of use, scoring 9.1 compared to Userpilot's 8.6. Reviewers mention that UserGuiding's intuitive interface and straightforward onboarding process make it easier for teams to get started quickly.
- Reviewers mention that both Userpilot and UserGuiding offer high-quality support, each scoring 9.5. However, users on G2 highlight Userpilot's responsiveness and thoroughness in addressing complex queries, making it a reliable partner for businesses.
- Users say that UserGuiding shines in its survey implementation, scoring 9.0 versus Userpilot's 8.9. Reviewers appreciate UserGuiding's customizable survey options, which allow for more tailored user feedback collection.
- G2 users report that UserGuiding offers better multi-language support, with a score of 8.5 compared to Userpilot's 7.8. Reviewers mention that this feature is crucial for businesses operating in diverse markets, making UserGuiding a more versatile choice.
- Users report that Userpilot has a slight edge in in-app guidance, scoring 9.2 against UserGuiding's 8.8. Reviewers highlight Userpilot's robust tooltips and contextual help features, which enhance user experience during onboarding.
- Reviewers mention that UserGuiding's text bubble walkthroughs are particularly effective, scoring 9.1 compared to Userpilot's 8.9. Users appreciate the clarity and engagement these walkthroughs provide, making complex processes easier to understand.
Pricing
Entry-Level Pricing
UserGuiding
Free Trial
Free Trial
14-day free trial, no credit-card needed!
- All Professional Plan Features are included in the Free Trial
Userpilot
Starter
Starting at $249.00
Perfect for small teams just starting their product growth journey. Includes up to 2,000 MAUs, billed monthly or yearly.
- Interactive Walkthroughs and Product Tours
- Spotlights, Banners, Checklists
- User Segmentation
Free Trial
UserGuiding
Free Trial is available
Userpilot
Free Trial is available
Ratings
Meets Requirements
8.9
655
8.8
733
Ease of Use
9.1
674
8.6
788
Ease of Setup
8.9
607
8.6
587
Ease of Admin
9.1
408
8.7
333
Quality of Support
9.5
630
9.5
661
Has the product been a good partner in doing business?
9.4
397
9.3
330
Product Direction (% positive)
9.6
657
9.4
748
Features by Category
User Behavior
Not enough data
8.5
40
Not enough data
7.6
38
Not enough data
6.8
37
A/B Testing
Not enough data
6.5
33
Not enough data
6.4
31
Not enough data
8.3
35
Not enough data
7.0
30
Visitor Information
Not enough data
8.9
36
Not enough data
8.2
34
Agentic AI - Session Replay
Not enough data
5.2
7
User Analysis
8.9
391
8.9
539
8.5
398
8.1
549
User Support
8.7
401
8.7
562
8.4
363
7.8
472
8.4
377
8.4
498
Walkthrough Type
8.6
380
8.2
495
9.1
406
8.9
540
Platform Basics - Digital Adoption Platform
8.4
94
8.5
95
8.8
95
8.9
98
Analytics - Digital Adoption Platform
8.2
93
8.6
96
Functions - Digital Adoption Platform
8.5
92
8.8
95
8.7
96
9.1
97
Agentic AI - Digital Adoption Platform
7.3
81
7.7
47
Product Analytics
Not enough data
8.6
269
Not enough data
8.6
273
Not enough data
8.6
272
Not enough data
8.2
264
Not enough data
7.7
250
Not enough data
7.8
244
Not enough data
7.5
241
Not enough data
7.4
248
Agentic AI - Product Analytics
Not enough data
6.7
36
Not enough data
6.7
36
Not enough data
7.0
36
Not enough data
6.9
36
Survey Management
Not enough data
8.5
222
Not enough data
8.6
220
Not enough data
8.2
219
Not enough data
7.5
211
Survey Customization
Not enough data
8.2
214
Not enough data
8.5
222
Not enough data
8.0
214
Not enough data
7.6
200
Survey Insights
Not enough data
8.2
210
Not enough data
7.2
193
Not enough data
8.1
208
Not enough data
8.3
205
Agentic AI - Survey
Not enough data
6.8
21
Not enough data
6.7
21
Not enough data
7.1
21
Generative AI
6.8
137
Not enough data
Self-Service Experience
8.9
367
Not enough data
8.8
365
Not enough data
7.6
339
Not enough data
Feature Not Available
Not enough data
8.6
352
Not enough data
Self-Service Platform
8.8
360
Not enough data
8.4
204
Not enough data
7.1
188
Not enough data
8.3
350
Not enough data
Agentic AI - Customer Self-Service
7.1
48
Not enough data
7.6
48
Not enough data
7.6
46
Not enough data
7.4
46
Not enough data
7.2
47
Not enough data
7.1
46
Not enough data
7.3
46
Not enough data
Categories
Categories
Shared Categories
UserGuiding and Userpilot are categorized as Digital Adoption Platform
Reviews
Reviewers' Company Size
UserGuiding
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
38.6%
Information Technology and Services
16.8%
Marketing and Advertising
4.7%
Financial Services
3.7%
Accounting
3.3%
Other
32.9%
Computer Software
38.0%
Information Technology and Services
15.9%
Financial Services
5.8%
Internet
4.5%
Marketing and Advertising
2.9%
Other
32.9%
Discussions
RTL support
2 Comments
HV
Hi Medhat! UserGuiding supports RTL text by means of theme customization. You can read more about it here:...Read more
Are there adoption tools for products that change often?
1 Comment
TG
For those who understand and can code use CSS elements to tag your location and steps instead of mouse selection this will keep the guides intact firmly.Read more
What is UserGuiding used for?
1 Comment
CD
User Onboarding, Product Tours, Interactive Guides, Feature Announcements, and User Education.Read more
Userpilot has no discussions with answers
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