Firstly, before we started using the software, the relationship management was fantastic. They have always had a focus on people and providing fantastic service.
The software is fantastic too. We are a lean firm (we aren't dealing with 1000s of clients. So for us having bespoke tasks and high focus on advisory allows us to deliver on everything that we need. Compliance tasks are easily on repeat, and our team are always accountable.
There are a lot of new features on the road map too, so a lot of good to come! Review collected by and hosted on G2.com.
It's not so much a dislike, but we have trouble with multiple assignees for more complex tasks on templates. Each time a member is done with part of the task it needs to be reassigned - which is fine, but in future I'm sure there are plans to automate this process further. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.


