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Uplevel Reviews & Product Details

Uplevel is the holistic system of decision for engineering leaders. Applying advanced machine learning and data science to tooling and collaboration data, Uplevel surfaces and interprets the hard-to-find signals that enterprise organizations need to allocate resources effectively, deliver value on time, and build high-performing teams. Our scientists bring decades of combined experience (and multiple PhDs) in research, organizational science, data analysis, AI, and machine learning to help you separate signal from noise. Recent innovations include cleaning and enriching product data to drive prioritization and alignment; detecting complex work, knowledge silos, interruptions, and other factors to reduce bottlenecks; and advanced team performance modeling such as available deep work time and burnout to improve developer capacity.

Seller

Uplevel

Discussions

Uplevel Community

Languages Supported

English

Overview by

Joe Levy

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Uplevel Media

Uplevel Demo - Uplevel Platform Dashboard

Go beyond DORA metrics. Know what’s happening at all times and determine why. Boost productivity by improving developer experience and engineering satisfaction. Plan and commit more confidently with time allocation metrics.

Drill down into cycle time by stage. See stuck PR trends. Break it down by team and role.

Deconstruct your operation to reveal where time is being invested by specific initiatives, epics, or projects. Drill down into team and role data to identify trends over various timeframes. Redeploy personnel and investments to the highest-value priorities.

Stay ahead of key developer health metrics like burnout risk, so you can foster an optimal work environment for high-quality, high-velocity product development, and mitigate things that slow you down, such as turnover.

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Renat E.

Team Lead

Mid-Market (51-1000 emp.)

5/12/2023

"Good help utility to track team health"

2.5/5

What do you like best about Uplevel?

- automatic meeting categorization

- tracking team member health and recommendations

- ability to compare people metrics within one team

- reports aligned by sprints

- integration with bitbucket to track stuck PRs Review collected by and hosted on G2.com.

What do you dislike about Uplevel?

Many company meeting in calendar formally mandatory but since they are useless most of the time, people just skip them or connect "in background" to continue their regular activity. This corrupts statistics for meeting distribution and make it not realy honestly reflect reality Review collected by and hosted on G2.com.

Response from Kristen Sowatsky of Uplevel

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Hi Renat,

Thanks so much for sharing your feedback! It's great to hear that Uplevel provides you and your team with visibility to help drive alignment. We also really appreciate you sharing more about how meeting practices are impacting your data. This kind of feedback helps us continuously improve our metrics and we truly appreciate you taking the time to leave a review!

Lev S.

Mid-Market (51-1000 emp.)

5/17/2023

"Regular user of Uplevel"

3.5/5

What do you like best about Uplevel?

The system shows how much time people spend in messengers.

Good visualization of results. Review collected by and hosted on G2.com.

What do you dislike about Uplevel?

Sometimes it is hard to interpret the results.

Not all systems that we use every day, could be integrated with Uplevel Review collected by and hosted on G2.com.

Response from Kristen Sowatsky of Uplevel

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Hi Lev,

Thanks for your review! It's great to hear that Uplevel helps support your sprints. We'd love to hear more about the integrations you hope to see — feel free to send us a note at support@uplevelteam.com. We appreciate your feedback!

Verified User in Computer Software

Mid-Market (51-1000 emp.)

5/11/2023

"Very good software that can manage your working process"

4/5

What do you like best about Uplevel?

It is a very useful tool to improve engineering team efficiency, simplify the work of scrum master and help to control different metrics across all linked products Review collected by and hosted on G2.com.

What do you dislike about Uplevel?

Very pure API support. It will be better to have a possibility to export metrics for different automations Review collected by and hosted on G2.com.

Response from Kristen Sowatsky of Uplevel

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Hi there,

Thanks for taking the time to write us a review — we know scrum masters manage a lot of moving parts so we're happy that Uplevel helps make that important job easier! As for your note about exporting metrics, we hear you and have passed along that note to our product team. We truly appreciate your feedback!

Inbar S.

Director of Engineering

Mid-Market (51-1000 emp.)

11/28/2022

"I was the director of the group that the Uplevel products where piloted on"

5/5

What do you like best about Uplevel?

I like the visibility and view into the teams active projects that Uplevel provided. The allocation view into engineering adds much needed accountability and visibility into what the engineering teams are doing, the active projects and their velocity/time investment. As org leaders it provides a better handle on the org allocation and where are the areas we should spend more or less time in. Review collected by and hosted on G2.com.

What do you dislike about Uplevel?

I think the allocation aspect is in its early stages and I would like to see it get more depth. I would like to see the predictive aspect of allocation developed (not to full AI but early deductive modelling). Review collected by and hosted on G2.com.

Response from Kristen Sowatsky of Uplevel

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Hi, Inbar! Thank you so much for this feedback. Figuring our engineering allocation for an organization can be tough, so we're so happy to hear that Uplevel's allocation insights help your team gain visibility into where teams are spending their effort. Building more depth into the model is definitely a direction we'd like to head, so stay tuned for updates from our team. We really appreciate you taking the time to write a review!

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

9/30/2022

"Great tool giving interesting insights"

4.5/5

What do you like best about Uplevel?

Being a manager of multiple teams managed by teams managers, I use the tool to detect roadblocks in the process. It is also interesting to analyse being always on and context switching factors; I use that data periodically to check those statistics with team members and discuss trends. I also like to regularly check Labs section e.g. Knowledge Silos is handy in determining areas requiring broader knowledge sharing. The support is also great and effective in solving issues or answering questions. Review collected by and hosted on G2.com.

What do you dislike about Uplevel?

Initially, the accuracy of the data was not great; it was prone to local anomalies (e.g. person on vac); this improved a lot over time with the feedback given. Similarly, the tool needed time to recognise and correctly mark categories of meetings and do not calculate those unconfirmed by individuals. However, after spending some time with the tool, it improved (also because of shared feedback), and I learned how to use it better. Review collected by and hosted on G2.com.

Response from Kristen Sowatsky of Uplevel

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We really appreciate you sharing how you use Uplevel with your team and we’re so glad you’re able to use your data to help support the mental wellbeing of your employees! It’s also really helpful to hear about some of the initial blockers you experienced when you first started using the tool. This will help us understand how we can improve going forward. Thank you so much for this feedback!

Yeonwoo L.

Software Engineer

Enterprise (> 1000 emp.)

9/18/2022

"As a employee, I don't actively use Uplevel as much as a manager"

2.5/5

What do you like best about Uplevel?

I like the general idea and purpose of Uplevel to collect the "active" or/and "inactive" working time based on meetings via google calendar, slack spending time, etc. Review collected by and hosted on G2.com.

What do you dislike about Uplevel?

There are definitely limitations to the current design. For instance, relying based on "yes" or "no" answers from the google calendar for the meeting hours doesn't really prove much. Maybe using the zoom apis might have been better? Review collected by and hosted on G2.com.

Response from Kristen Sowatsky of Uplevel

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Hi, Yeonwoo! We really appreciate this insight. We definitely understand where you’re coming from and we’re working on building more actionability into the dashboard. Zoom support is also something that’s on our roadmap. Thanks for taking the time to write this feedback!

Ankur S.

CTO

Mid-Market (51-1000 emp.)

12/16/2022

"Great for unlocking key organizational and team insights!"

4/5

What do you like best about Uplevel?

Exec dashboard with aggregations on DORA, and things like always on, deep work trended over time! Super helpful to get a pulse and ability to dig deeper to identify root cause and drive action!

Uplevel is super engaged and is very responsive to help/make changes when requested Review collected by and hosted on G2.com.

What do you dislike about Uplevel?

Add more key data sources to ingest - PagerDuty, GreenHouse etc

Focus better and tie the team offering with the exec offering better

Add more explicit support for DORA metrics Review collected by and hosted on G2.com.

Response from Kristen Sowatsky of Uplevel

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Hi Ankur! Thank you so much for sharing your feedback. We're thrilled to hear that Uplevel is helping you uncover issues and drive action at your organization. We appreciate you taking the time to write a review!

Jonathan P.

Sr. Director of Analytics

Mid-Market (51-1000 emp.)

11/2/2022

"Great New Tool To Improve Engineering Operations"

5/5

What do you like best about Uplevel?

Uplevel is very flexible and has tremendous customer service. They can extract data from many of your operational tools and unlock areas for improvement. They are constantly evolving and delivering new functions and features. Review collected by and hosted on G2.com.

What do you dislike about Uplevel?

Uplevel needs a lot of access to your tools and data, it can seem very invasive at first. It is very secure but can seem intrusive from a security and personal perspective for employees. The key is to message and use the tool constructively. Review collected by and hosted on G2.com.

Response from Kristen Sowatsky of Uplevel

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Hi, Jonathan! We really appreciate your response. There's definitely no one size fits all approach when it comes to engineering effectiveness, so we're glad to hear that your Uplevel data is useful for identifying focus areas across your teams. Thank you so much for taking the time to write us a review!

Verified User in Accounting

Enterprise (> 1000 emp.)

11/17/2022

"Wonderful service and product"

5/5

What do you like best about Uplevel?

The dashboards are easy to read, and the team is always on top of our requests. So far, all data has been available on time to comply with our deadlines, so our processes continue to run smoothly. Review collected by and hosted on G2.com.

What do you dislike about Uplevel?

So far, our experience with Uplevel has been 100% positive. Review collected by and hosted on G2.com.

What problems is Uplevel solving and how is that benefiting you?

The dashboard that Uplevel designed has significantly reduced our analysis time in our quaterly process. Now the data is simplified and organized in a way that allows us to automate several review steps while maintaining the required level of detail in our data to comply with audit requirements. Review collected by and hosted on G2.com.

Response from Kristen Sowatsky of Uplevel

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Hi, there! Thanks so much for taking the time to share your feedback. We're thrilled to hear that your Uplevel data helps support your quarterly reporting process and we're so happy you've had a positive experience. We appreciate your review!

Marilyn B.

Vice President, Engineering Execution Excellence

Mid-Market (51-1000 emp.)

11/2/2022

"Actionable Insights"

5/5

What do you like best about Uplevel?

Uplevel provides actionable, easy-to-understand insights that enable our first-line managers, scrum leads and other team members to focus on what matters. Review collected by and hosted on G2.com.

What do you dislike about Uplevel?

Nothing- Uplevel is a great partner in understanding our goals and providing the data to support our goals and continuous improvement Review collected by and hosted on G2.com.

Response from Kristen Sowatsky of Uplevel

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Hi, Marilyn! We really appreciate you sharing how your teams are using their Uplevel data to promote work-life balance. Thanks so much for taking the time to write us a review!