--- title: Uplevel Reviews meta_title: 'Uplevel Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 18 reviews by the users' company size, role or industry to find out how Uplevel works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 18 scale: '5' date_modified: '2026-07-13' parent_category: name: Development url: https://www.g2.com/categories/development --- # Uplevel Reviews **Vendor:** Uplevel **Category:** [Software Development Analytics Tools](https://www.g2.com/categories/software-development-analytics-tools) **Average Rating:** 4.1/5.0 **Total Reviews:** 18 ## About Uplevel Uplevel is a software engineering intelligence platform built for enterprise organizations navigating AI transformation. Where dashboards stop at visibility and consulting engagements stop at recommendations, Uplevel integrates continuous measurement, contextual diagnosis, and expert capability building into a single ongoing partnership. Uplevel's proprietary DevEx Discovery™ methodology surfaces what's actually blocking performance before any intervention begins. Regular coaching and tracking drive progress toward an agentic SDLC. Every engagement is structured around one objective: engineering organizations that understand their own system, can prove their value to the business, and don't need outside help every time something changes. The result is a more capable engineering organization — with the muscle to keep improving as AI and market conditions keep shifting. Engineering leaders at Avalara, IFS, Nutanix, Remitly, and Braze trust Uplevel to transform the business of engineering. Founded in 2018. ## Uplevel Pros & Cons **What users like:** - Users find Uplevel's **metrics tracking** invaluable for enhancing team efficiency and identifying root causes effectively. (2 reviews) - Users value the **enhanced team collaboration** in Uplevel, improving visibility and accountability among remote employees. (2 reviews) - Users find Uplevel enhances **collaboration** , boosting engineering team efficiency and simplifying scrum master tasks across products. (1 reviews) - Users value Uplevel's **responsive customer support** , appreciating their engagement and willingness to make necessary changes. (1 reviews) - Users find the **insightful dashboard design** of Uplevel invaluable for tracking metrics and driving actionable insights. (1 reviews) - Users value the **data aggregation** in Uplevel for insights that enhance decision-making and problem-solving. (1 reviews) - Detailed View (1 reviews) - Users value the **efficiency improvement** from Uplevel's visibility into team projects and resource allocation. (1 reviews) - Users appreciate the **visibility into engineering practices** with Uplevel, enhancing accountability and project management efficiency. (1 reviews) - Insights (1 reviews) **What users dislike:** - Users note the **limited API support** , wishing for better options to export metrics for various automations. (1 reviews) - Users note the **lack of customization** in Uplevel, affecting its adaptability for teams with limited JIRA experience. (1 reviews) - Users highlight **metrics issues** , noting the lack of export options for different automations hampers functionality. (1 reviews) - Users find the **poor API access** limiting, wishing for better metric export options for automation. (1 reviews) - Users note that the **limited JIRA exposure** among teams affects Uplevel's usage and overall effectiveness. (1 reviews) ## Uplevel Reviews ### 1. Good help utility to track team health **Rating:** 2.5/5.0 stars **Reviewed by:** Renat E. | Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Uplevel?** - automatic meeting categorization - tracking team member health and recommendations - ability to compare people metrics within one team - reports aligned by sprints - integration with bitbucket to track stuck PRs **What do you dislike about Uplevel?** Many company meeting in calendar formally mandatory but since they are useless most of the time, people just skip them or connect "in background" to continue their regular activity. This corrupts statistics for meeting distribution and make it not realy honestly reflect reality **What problems is Uplevel solving and how is that benefiting you?** I can get visibility of team work (health) that I did not have before. It is convinient to have metrics from different sources(calendar, slack, bitcuvket, jira) in obe place and have alligned to team and sprint **Official Response from Kristen Sowatsky:** > Hi Renat, Thanks so much for sharing your feedback! It's great to hear that Uplevel provides you and your team with visibility to help drive alignment. We also really appreciate you sharing more about how meeting practices are impacting your data. This kind of feedback helps us continuously improve our metrics and we truly appreciate you taking the time to leave a review! ### 2. Regular user of Uplevel **Rating:** 3.5/5.0 stars **Reviewed by:** Lev S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Uplevel?** The system shows how much time people spend in messengers. Good visualization of results. **What do you dislike about Uplevel?** Sometimes it is hard to interpret the results. Not all systems that we use every day, could be integrated with Uplevel **What problems is Uplevel solving and how is that benefiting you?** The main goal is to see the work shape of the teams and time distribution during a sprint **Official Response from Kristen Sowatsky:** > Hi Lev, Thanks for your review! It's great to hear that Uplevel helps support your sprints. We'd love to hear more about the integrations you hope to see — feel free to send us a note at support@uplevelteam.com. We appreciate your feedback! ### 3. Very good software that can manage your working process **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Uplevel?** It is a very useful tool to improve engineering team efficiency, simplify the work of scrum master and help to control different metrics across all linked products **What do you dislike about Uplevel?** Very pure API support. It will be better to have a possibility to export metrics for different automations **What problems is Uplevel solving and how is that benefiting you?** Manage the progress of engineering teams in simple and visual representation, get metrics for sprints, and manage the health of work. This helps to build a right working balance inside teams. **Official Response from Kristen Sowatsky:** > Hi there, Thanks for taking the time to write us a review — we know scrum masters manage a lot of moving parts so we're happy that Uplevel helps make that important job easier! As for your note about exporting metrics, we hear you and have passed along that note to our product team. We truly appreciate your feedback! ### 4. I was the director of the group that the Uplevel products where piloted on **Rating:** 5.0/5.0 stars **Reviewed by:** Inbar S. | Director of Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2022 **What do you like best about Uplevel?** I like the visibility and view into the teams active projects that Uplevel provided. The allocation view into engineering adds much needed accountability and visibility into what the engineering teams are doing, the active projects and their velocity/time investment. As org leaders it provides a better handle on the org allocation and where are the areas we should spend more or less time in. **What do you dislike about Uplevel?** I think the allocation aspect is in its early stages and I would like to see it get more depth. I would like to see the predictive aspect of allocation developed (not to full AI but early deductive modelling). **What problems is Uplevel solving and how is that benefiting you?** It solves the allocation problem, a growing issue in software development. Uplevel is ahead of the curve, and I hope it will maintain that edge. **Official Response from Kristen Sowatsky:** > Hi, Inbar! Thank you so much for this feedback. Figuring our engineering allocation for an organization can be tough, so we're so happy to hear that Uplevel's allocation insights help your team gain visibility into where teams are spending their effort. Building more depth into the model is definitely a direction we'd like to head, so stay tuned for updates from our team. We really appreciate you taking the time to write a review! ### 5. Great tool giving interesting insights **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2022 **What do you like best about Uplevel?** Being a manager of multiple teams managed by teams managers, I use the tool to detect roadblocks in the process. It is also interesting to analyse being always on and context switching factors; I use that data periodically to check those statistics with team members and discuss trends. I also like to regularly check Labs section e.g. Knowledge Silos is handy in determining areas requiring broader knowledge sharing. The support is also great and effective in solving issues or answering questions. **What do you dislike about Uplevel?** Initially, the accuracy of the data was not great; it was prone to local anomalies (e.g. person on vac); this improved a lot over time with the feedback given. Similarly, the tool needed time to recognise and correctly mark categories of meetings and do not calculate those unconfirmed by individuals. However, after spending some time with the tool, it improved (also because of shared feedback), and I learned how to use it better. **What problems is Uplevel solving and how is that benefiting you?** It gives me a complex overview on my teams work progress, helps identifying blockers and gives me datapoint to discuss mental wellness with my personnel (e.g. long activities, staying late, number of interruptions) **Official Response from Kristen Sowatsky:** > We really appreciate you sharing how you use Uplevel with your team and we’re so glad you’re able to use your data to help support the mental wellbeing of your employees! It’s also really helpful to hear about some of the initial blockers you experienced when you first started using the tool. This will help us understand how we can improve going forward. Thank you so much for this feedback! ### 6. As a employee, I don't actively use Uplevel as much as a manager **Rating:** 2.5/5.0 stars **Reviewed by:** Yeonwoo L. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2022 **What do you like best about Uplevel?** I like the general idea and purpose of Uplevel to collect the "active" or/and "inactive" working time based on meetings via google calendar, slack spending time, etc. **What do you dislike about Uplevel?** There are definitely limitations to the current design. For instance, relying based on "yes" or "no" answers from the google calendar for the meeting hours doesn't really prove much. Maybe using the zoom apis might have been better? **What problems is Uplevel solving and how is that benefiting you?** I do not actively use Uplevel. I have tried to use it - going into its dashboard, looking around some data for me, and so on. However, I am unsure if the data provided to me was useful for me to change my working behavior. **Official Response from Kristen Sowatsky:** > Hi, Yeonwoo! We really appreciate this insight. We definitely understand where you’re coming from and we’re working on building more actionability into the dashboard. Zoom support is also something that’s on our roadmap. Thanks for taking the time to write this feedback! ### 7. Great for unlocking key organizational and team insights! **Rating:** 4.0/5.0 stars **Reviewed by:** Ankur S. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2022 **What do you like best about Uplevel?** Exec dashboard with aggregations on DORA, and things like always on, deep work trended over time! Super helpful to get a pulse and ability to dig deeper to identify root cause and drive action! Uplevel is super engaged and is very responsive to help/make changes when requested **What do you dislike about Uplevel?** Add more key data sources to ingest - PagerDuty, GreenHouse etc Focus better and tie the team offering with the exec offering better Add more explicit support for DORA metrics **What problems is Uplevel solving and how is that benefiting you?** Exec insights into key metrics for organization in engineering Ability to spot trends and dig deep to identify root cause and take action **Official Response from Kristen Sowatsky:** > Hi Ankur! Thank you so much for sharing your feedback. We're thrilled to hear that Uplevel is helping you uncover issues and drive action at your organization. We appreciate you taking the time to write a review! ### 8. Great New Tool To Improve Engineering Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan P. | Sr. Director of Analytics, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2022 **What do you like best about Uplevel?** Uplevel is very flexible and has tremendous customer service. They can extract data from many of your operational tools and unlock areas for improvement. They are constantly evolving and delivering new functions and features. **What do you dislike about Uplevel?** Uplevel needs a lot of access to your tools and data, it can seem very invasive at first. It is very secure but can seem intrusive from a security and personal perspective for employees. The key is to message and use the tool constructively. **What problems is Uplevel solving and how is that benefiting you?** Engineering operational efficiency is tough to measure. It can be even harder to identify the potential areas of improvement. UpLevel can link your operational tools (Jira, Git, Slack, etc.) and schedules to diagnose where there may be problems or opportunities for improvement. **Official Response from Kristen Sowatsky:** > Hi, Jonathan! We really appreciate your response. There's definitely no one size fits all approach when it comes to engineering effectiveness, so we're glad to hear that your Uplevel data is useful for identifying focus areas across your teams. Thank you so much for taking the time to write us a review! ### 9. Wonderful service and product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Uplevel?** The dashboards are easy to read, and the team is always on top of our requests. So far, all data has been available on time to comply with our deadlines, so our processes continue to run smoothly. **What do you dislike about Uplevel?** So far, our experience with Uplevel has been 100% positive. **What problems is Uplevel solving and how is that benefiting you?** The dashboard that Uplevel designed has significantly reduced our analysis time in our quaterly process. Now the data is simplified and organized in a way that allows us to automate several review steps while maintaining the required level of detail in our data to comply with audit requirements. **Official Response from Kristen Sowatsky:** > Hi, there! Thanks so much for taking the time to share your feedback. We're thrilled to hear that your Uplevel data helps support your quarterly reporting process and we're so happy you've had a positive experience. We appreciate your review! ### 10. Actionable Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Marilyn B. | Vice President, Engineering Execution Excellence, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2022 **What do you like best about Uplevel?** Uplevel provides actionable, easy-to-understand insights that enable our first-line managers, scrum leads and other team members to focus on what matters. **What do you dislike about Uplevel?** Nothing- Uplevel is a great partner in understanding our goals and providing the data to support our goals and continuous improvement **What problems is Uplevel solving and how is that benefiting you?** Work-Life balance for our teams and individual contributors. Data to enable focused retrospectives and identify opportunities for learning and improvement **Official Response from Kristen Sowatsky:** > Hi, Marilyn! We really appreciate you sharing how your teams are using their Uplevel data to promote work-life balance. Thanks so much for taking the time to write us a review! ### 11. Awesome Team Insights Tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Thiwanon C. | Infrastructure Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Uplevel?** This describe how people feel at work to notice the unhealthy behaviour to fix and rebalance the tasks and take more work life balance and sustainable growth in life. **What do you dislike about Uplevel?** It should have weekly report in email to notify about how my week is going on. And have the suggestion to recommend me to do to improve my-self what I cando better. **What problems is Uplevel solving and how is that benefiting you?** To see the overview of my work that I spent time for it and see what I can improve my work at company to ensure the sustainable growth with the team I working on it **Official Response from Kristen Sowatsky:** > Hi, Thiwanon! Thank you so much for your feedback. Uplevel does send out a weekly email notification which summarizes your team’s health metrics and flags potential risks. If you’re not seeing these, let our team know and we can investigate. We’re working towards providing more automated recommendations, but would love to work with you directly to come up with a plan for how you can use Uplevel to best fit your team’s needs. If you have any additional feedback, please feel free to reach out to support@uplevelteam.com. ### 12. Great product, great partnership **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher K. | Vice President Of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Uplevel?** Solid product that is helping us to use data to find ways to optimize our software delivery. **What do you dislike about Uplevel?** We've been very happy with our partnership with Uplevel. There is nothing we dislike at this point! **What problems is Uplevel solving and how is that benefiting you?** Uplevel is helping us solve the problem of inefficiency in our software delivery. They use our data to reveal opportunities for us to improve. **Official Response from Kristen Sowatsky:** > Hi, Christopher! Thank you so much for taking the time to give us feedback. We're so happy to hear that your Uplevel data is helping your teams identify focus areas to drive efficiency. We really appreciate your review! ### 13. Productivity analyser or Total work tracker **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2022 **What do you like best about Uplevel?** The concept behind it is very nice, the application integrates with other applications and compiles all data to find out if an engineer is getting stuck in too many meetings or unnecessary work than important work and it can also help you find out if someone is working for less time **What do you dislike about Uplevel?** The concept and idea are nice but there should be some kind of calibration should be done because people can find tricks to fool the app, but yeah support is nice overall good application. **What problems is Uplevel solving and how is that benefiting you?** Application is allowing managers and other key people to get data on employess if everything is working fine or there are any flaws and bad patterns which can be figured out and productivity could be increased. **Official Response from Kristen Sowatsky:** > We appreciate your response! We’re really glad to hear that you found Uplevel useful for identifying areas to focus on. I’d like to clarify the intention behind our Always On metric that you mentioned. To avoid stack ranking, we intentionally do not track the number of hours a developer spends working. We only track the amount of time spent working outside of a typical 8 hour workday—anything that is less than 30 minutes over falls into the “Normal” range. The intention behind this metric is to identify potential burnout risk. You can read more about it on the linked page below. Thank you for taking the time to write a review! https://uplevelteam.zendesk.com/hc/en-us/articles/4409681526285-Always-On- ### 14. Remote Worker support tool is a must have **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Uplevel?** Being able to get a gauge for discussion with employees. Especially remote workers. Also, increased JIRA integration helps to monitor projects by being able to group individuals together. **What do you dislike about Uplevel?** The resent updates that included the flexibility of JIRA is great; downside, depending on teams they may not use it as much if they have limited jira exposure. **What problems is Uplevel solving and how is that benefiting you?** Uplevel is solving my ability to be more flexible to see what the team is doing from the JIRA standpoint. As a manager the ability to get a gauge on employee work and specific points of contact is great benefit. **Official Response from Kristen Sowatsky:** > Hi, there! Thank you so much for taking the time to leave a review. As workplaces continue to be more and more remote-friendly, we're so happy to hear that you've been able to use your Uplevel data to drive meaningful conversations with your team members. We also appreciate you sharing that some of your teams use Jira differently—this feedback is helpful as we consider our future roadmap. Thank you for sharing your insight! ### 15. Great insights into engineering team's metrics and behaviors **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Uplevel?** Dashboards are handy for seeing the "Always on" and "Dep work" metrics. I love the weekly updates/aleerts in emails too **What do you dislike about Uplevel?** Too early in the cycle to develop dislikes. If I have to pick on something, I'd say Uplevel needs to work on integrating with Microsoft DevOps at the earliest. **What problems is Uplevel solving and how is that benefiting you?** Our engineering team is very metrics-driven, and Uplevel provides the teams with the critical insights to increase their productivity and efficiencies. It has also resulted in a positive change, like conversations with team members focused on improving their deep work and understanding reasons around high "Always on" metrics etc. **Official Response from Kristen Sowatsky:** > Thank you so much for writing a review! We're so glad to hear that your Uplevel data has helped drive meaningful conversations on your teams. We also appreciate your feedback about the Microsoft DevOps integration — keep an eye out for more details on our plans for future integrations! ### 16. Uplevel makes me having sufficient data before I have 1-1 with my team when remote working. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Uplevel?** - Deepwork - Always on, make me know how my team working. - PR lifetime - 1-1 report before going to have 1-1 with the team, make me having the right conversation with the team. **What do you dislike about Uplevel?** - May be not what I dislike, but I would like Uplevel to have some explanation about the proposal why we need to track data eg since everyone doing remote working, why your manager needs this data, for xxx, to convince the engineering team to have a right understanding that we are not tracking everything about them, but this data important since their managers would like to take care them as much as possible while remote working. **What problems is Uplevel solving and how is that benefiting you?** I have sufficient data to discuss with my engineers while doing remote work. **Official Response from Kristen Sowatsky:** > Hi, there! Thank you so much for your feedback. Remote work can be tough, so we’re excited to hear that your Uplevel data helps bolster your 1:1s with your team. When it comes to discussing how Uplevel is designed to support developers with your team members, we’d be happy to help! Please feel free to reach out to your Customer Success Manager or to support@uplevelteam.com and we can help explain the reason behind the data we collect and the rigorous steps we take to protect privacy. If you have any additional feedback, please don’t hesitate to reach out. ### 17. Lots of shiny features that don't provide me much actual value **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2022 **What do you like best about Uplevel?** All the metrics being in one place from Slack, JIRA, Calendar, Gitlab etc **What do you dislike about Uplevel?** The metrics are not presented in a way that is conducive to drawing valuable insights or changing behaviors **What problems is Uplevel solving and how is that benefiting you?** Uplevel is surfacing a lot of operational metrics related to productivity which in theory could help guide my workflow to be more effective **Official Response from Kristen Sowatsky:** > Thank you so much for this candid feedback. If you have any specific goals you were hoping to accomplish with Uplevel, please feel free to reach out to us at support@uplevelteam.com. We’d love to learn what we can do to make the dashboard more useful! ### 18. Senior Accounting Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Uplevel?** Solutions they provided to help gather data for financial reporting purposes which alleviated manual work from our Tech team. **What do you dislike about Uplevel?** None I've noted thus far. Uplevel has been extremely helpful in meeting our needs. **What problems is Uplevel solving and how is that benefiting you?** Accounting reporting requirements related to capitalized engineering time. **Official Response from Kristen Sowatsky:** > Thank you so much for your review! We’re so glad that our allocation feature is making things easier for you and your team. - [View Uplevel pricing details and edition comparison](https://www.g2.com/products/uplevel-2022-12-06/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+17%3A02%3A05+-0500&secure%5Bsession_id%5D=91b361a9-cf91-4679-846b-21bad8834012&secure%5Btoken%5D=e1a73f64e9660239371b37c17057eea00ea9dc0bd75808c99b062318da196020&format=llm_user) ## Uplevel Features **Functionality** - Repository Integration - Analytics and Trends - Productivity Updates **Management** - Historical Data Consolidation - Data Context **Value Analysis** - Metric Relevance - Insight - Impact Predictions - Report Generation ## Top Uplevel Alternatives - [Jellyfish](https://www.g2.com/products/jellyfish-2025-10-22/reviews) - 4.5/5.0 (431 reviews) - [GitLab](https://www.g2.com/products/gitlab/reviews) - 4.5/5.0 (881 reviews) - [CloudBees](https://www.g2.com/products/cloudbees/reviews) - 4.4/5.0 (591 reviews)