By Unwrap.ai
How would you rate your experience with Unwrap.ai?
Tagging
As reported in 11 Unwrap.ai reviews.
Tag content to organize and assign to specific departments or categories
Segmentation
This feature was mentioned in 11 Unwrap.ai reviews.
Break down a population of users by demographics, sequence actions, time, and able to build custom segments.
Custom Reports and Dashboards
Based on 11 Unwrap.ai reviews.
Allows users to easily build customized reports and dashboards.
Thematic Analysis
Identifies key phrases, themes, and patterns within a given text
Sentiment Analysis
Outputs the sentiment (positive or negative) of a given text
NPS/CSAT Scoring
Measures and reports on NPS, CSAT, or other metrics over time
Online Reviews
Based on 10 Unwrap.ai reviews.
Analyzes feedback from online reviews
Surveys
10 reviewers of Unwrap.ai have provided feedback on this feature.
Analyzes feedback from surveys through built-in survey features or integrations with survey tools
Social Media
Analyzes customer feedback from social media
Customer Service Channels
Analyzes feedback sourced from integrations with customer service tools, such as help desks and live chat
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
