# Enterpret vs Unwrap.ai Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Enterpret excels in providing a comprehensive view of customer feedback, with users highlighting its ability to aggregate insights from various sources like support tickets and in-app surveys. This feature significantly reduces the time spent on data analysis, making it a valuable tool for product managers.
- **Users say** that Unwrap.ai stands out for its user-friendly interface, allowing businesses to quickly identify customer issues with just a few clicks. Reviewers appreciate the tool's efficiency in summarizing and grouping customer comments, which aids in understanding large datasets effectively.
- **According to verified reviews** , Enterpret has a higher overall satisfaction score, reflecting its strong performance in quality and support. Users commend the platform for its intuitive dashboard creation, which simplifies the process of visualizing customer insights.
- **Reviewers mention** that while Unwrap.ai offers excellent sentiment analysis and thematic insights, it faces challenges in custom reporting capabilities. Users have noted that the ability to create tailored reports is less robust compared to Enterpret, which provides more flexibility in this area.
- **G2 reviewers highlight** Enterpret's superior support quality, with many users praising the responsiveness and helpfulness of the support team. This aspect is crucial for businesses that rely on timely assistance to navigate the complexities of customer feedback analysis.
- **Users report** that while both tools cater to mid-market segments, Unwrap.ai's entry-level pricing may be a barrier for some, starting at $24,000. In contrast, Enterpret's pricing structure is perceived as more accessible, making it a more attractive option for smaller businesses looking to leverage customer insights.




| | Enterpret | Unwrap.ai | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 111 | 26 | 
| **Largest Market Segment** | Mid-Market (57.3% of reviews) | Mid-Market (50.0% of reviews) | 
| **Entry Level Price** | No pricing available | $0.00 Per Year | 

---
## Top Pros & Cons

### Enterpret

Pros:
- Ease of Use (42 reviews)
- Feedback Management (40 reviews)

Cons:
- Integration Issues (10 reviews)
- Difficult Setup (9 reviews)

### Unwrap.ai

Pros:
- Feedback Management (7 reviews)
- Ease of Use (6 reviews)

Cons:
- Not Intuitive (3 reviews)
- Limited Tools (2 reviews)

---
## Ratings Comparison
| Rating | Enterpret | Unwrap.ai | 
|---|---|---|
  | **Meets Requirements** | 8.5 (93 reviews) | 8.9 (20 reviews) | 
  | **Ease of Use** | 8.1 (97 reviews) | 8.5 (21 reviews) | 
  | **Ease of Setup** | 8.2 (78 reviews) | 9.1 (16 reviews) | 
  | **Ease of Admin** | 8.3 (22 reviews) | 7.7 (11 reviews) | 
  | **Quality of Support** | 9.3 (91 reviews) | 9.9 (20 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (22 reviews) | 9.9 (12 reviews) | 
  | **Product Direction (% positive)** | 9.5 (95 reviews) | 10.0 (19 reviews) | 

---
## Pricing

### Enterpret

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Unwrap.ai

#### Entry-Level Pricing

Plan: Flexible plans

Price: $0.00 Per Year

Description: Custom plans for custom needs, with options to start with a 30-day trial based on your data.



Key Features:
- Customer intelligence platform

[Learn more about Unwrap.ai](https://www.g2.com/products/unwrap-ai/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Enterpret** | N/A | N/A |
| **Unwrap.ai** | N/A | N/A |

#### Additional Functionality

| Feature | Enterpret | Unwrap.ai | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Enterpret** | 8.1/10 | 91 |
| **Unwrap.ai** | 8.5/10 | 18 |

#### Feedback Management

| Feature | Enterpret | Unwrap.ai | 
|---|---|---|
| **Tagging** | 8.0 (54 reviews) | 8.1 (12 reviews) | 
| **Segmentation** | 7.7 (44 reviews) | 7.8 (13 reviews) | 
| **Custom Reports and Dashboards** | 8.5 (64 reviews) | 6.9 (15 reviews) | 

#### Feedback Analysis

| Feature | Enterpret | Unwrap.ai | 
|---|---|---|
| **Thematic Analysis** | 8.5 (76 reviews) | 9.1 (17 reviews) | 
| **Sentiment Analysis** | 8.4 (53 reviews) | 8.9 (14 reviews) | 
| **NPS/CSAT Scoring** | 7.8 (40 reviews) | 8.1 (9 reviews) | 

#### Feedback Sources

| Feature | Enterpret | Unwrap.ai | 
|---|---|---|
| **Online Reviews** | 7.9 (42 reviews) | 9.3 (12 reviews) | 
| **Surveys** | 8.1 (45 reviews) | 9.5 (10 reviews) | 
| **Social Media** | 7.9 (43 reviews) | 9.2 (10 reviews) | 
| **Customer Service Channels** | 8.9 (61 reviews) | 9.4 (17 reviews) | 

#### Generative AI

| Feature | Enterpret | Unwrap.ai | 
|---|---|---|
| **AI Text Generation** | 7.5 (21 reviews) | 6.7 (5 reviews) | 
| **AI Text Summarization** | 8.4 (27 reviews) | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Enterpret** | N/A | N/A |
| **Unwrap.ai** | N/A | N/A |

#### Survey Management

| Feature | Enterpret | Unwrap.ai | 
|---|---|---|
| **Survey Builder** | Not enough data | Not enough data | 
| **Customizable Questions** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Survey Distribution** | Not enough data | Not enough data | 
| **Mobile Survey** | Not enough data | Not enough data | 
| **Site Intercept Survey** | Not enough data | Not enough data | 
| **Pulse Surveys** | Not enough data | Not enough data | 

#### Survey Customization

| Feature | Enterpret | Unwrap.ai | 
|---|---|---|
| **Question Branching** | Not enough data | Not enough data | 
| **Branding** | Not enough data | Not enough data | 
| **Multimedia Support** | Not enough data | Not enough data | 
| **Multilingual Surveys** | Not enough data | Not enough data | 

#### Survey Insights

| Feature | Enterpret | Unwrap.ai | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | Not enough data | 
| **BI Tools Integration** | Not enough data | Not enough data | 
| **Data Exporting** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Presentation Tools** | Not enough data | Not enough data | 
| **Data Analysis Tools** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Survey

| Feature | Enterpret | Unwrap.ai | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Dynamic Content** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Enterpret | Unwrap.ai | 
|---|---|---|
| **Single Sign On** | Not enough data | Not enough data | 
| **Phone Polling** | Not enough data | Not enough data | 
| **Online Polling** | Not enough data | Not enough data | 
| **Support Audio/Images/Video** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Word Clouds** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Interactive Content** | Not enough data | Not enough data | 
| **Q&A Management** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Cleansing** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Anonymous Feedback** | Not enough data | Not enough data | 
| **URL Customization** | Not enough data | Not enough data | 
| **Question Piping** | Not enough data | Not enough data | 
| **Offline Response Collection** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **NPS Survey Structure** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Response Validation** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Response Quotas** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Randomization** | Not enough data | Not enough data | 

### Text Analysis

| Product | Score | Reviews |
|---|---|---|
| **Enterpret** | N/A | N/A |
| **Unwrap.ai** | N/A | N/A |

#### Setup

| Feature | Enterpret | Unwrap.ai | 
|---|---|---|
| **Integration** | Not enough data | Not enough data | 
| **Maintenance** | Not enough data | Not enough data | 
| **No-Code** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Data

| Feature | Enterpret | Unwrap.ai | 
|---|---|---|
| **Security** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 

#### Analysis

| Feature | Enterpret | Unwrap.ai | 
|---|---|---|
| **Automation** | Not enough data | Not enough data | 
| **Named entity recognition** | Not enough data | Not enough data | 
| **Keyphrase Extraction** | Not enough data | Not enough data | 
| **Topic Analysis** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Language Identification** | Not enough data | Not enough data | 
| **Syntax/Part of Speech Parsing** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Text Analysis** | Not enough data | Not enough data | 
| **Qualitative Comparative Analysis** | Not enough data | Not enough data | 
| **Statistical Analysis** | Not enough data | Not enough data | 
| **User Research Analysis** | Not enough data | Not enough data | 
| **Ad hoc Analysis** | Not enough data | Not enough data | 
| **Quantitative Analysis** | Not enough data | Not enough data | 

#### Customization

| Feature | Enterpret | Unwrap.ai | 
|---|---|---|
| **Pre-Built Parameterization** | Not enough data | Not enough data | 
| **Custom Extension** | Not enough data | Not enough data | 
| **Compositionality** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Enterpret | Unwrap.ai | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Enterpret | Unwrap.ai | 
|---|---|---|
| **Monitoring** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Data Collection** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Computer Assisted Coding** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Mixed Methods Research** | Not enough data | Not enough data | 
| **Website Analytics** | Not enough data | Not enough data | 
| **Multimedia Support** | Not enough data | Not enough data | 
| **Media Analytics** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Coding** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Enterpret** | N/A | N/A |
| **Unwrap.ai** | N/A | N/A |

#### Generative AI

| Feature | Enterpret | Unwrap.ai | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Survey Management

| Feature | Enterpret | Unwrap.ai | 
|---|---|---|
| **Brand Design Consistency** | Not enough data | Not enough data | 
| **Survey Deployment** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Device Responsiveness** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Mobile Survey** | Not enough data | Not enough data | 
| **Pulse Surveys** | Not enough data | Not enough data | 

#### Process Management

| Feature | Enterpret | Unwrap.ai | 
|---|---|---|
| **Feedback Aggregation** | Not enough data | Not enough data | 
| **Trigger Alerts** | Not enough data | Not enough data | 
| **Real-Time Analysis** | Not enough data | Not enough data | 
| **Real-Time Action** | Not enough data | Not enough data | 
| **360 Degree Feedback** | Not enough data | Not enough data | 
| **Anonymous Feedback** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Text Analysis** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### System Management

| Feature | Enterpret | Unwrap.ai | 
|---|---|---|
| **Security** | Not enough data | Not enough data | 
| **System Monitoring** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Enterpret | Unwrap.ai | 
|---|---|---|
| **Customer Experience Management** | Not enough data | Not enough data | 
| **NPS of Employees** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **Negative Feedback Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Text Fields** | Not enough data | Not enough data | 
| **Customizable Questions** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **NPS of Customers** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **NPS Survey Structure** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Question Branching** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Text Analysis Software](https://www.g2.com/categories/text-analysis)


**Unique to Unwrap.ai (2):** [Survey Software](https://www.g2.com/categories/survey), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Enterpret | Unwrap.ai | 
|---|---|---|
| **Small-Business** | 11.8% | 23.1% | 
| **Mid-Market** | 57.3% | 50.0% | 
| **Enterprise** | 30.9% | 26.9% | 

### By Industry

#### Enterpret

- **Computer Software:** 40.0%
- **Information Technology and Services:** 16.4%
- **Design:** 7.3%
- **Financial Services:** 4.5%
- **Education Management:** 2.7%
- **Graphic Design:** 2.7%
- **Entertainment:** 1.8%
- **Health, Wellness and Fitness:** 1.8%
- **Consumer Services:** 1.8%
- **Consumer Goods:** 1.8%
- **Other:** 19.1%

#### Unwrap.ai

- **Computer Software:** 28.0%
- **Financial Services:** 12.0%
- **Consumer Electronics:** 12.0%
- **Renewables & Environment:** 8.0%
- **Information Technology and Services:** 8.0%
- **Telecommunications:** 4.0%
- **Retail:** 4.0%
- **Music:** 4.0%
- **Market Research:** 4.0%
- **Hospitality:** 4.0%
- **Other:** 12.0%

---
## Alternatives

### Alternatives to Enterpret

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---
## Top Discussions

### Enterpret

No discussions available for this product.

### Unwrap.ai

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/enterpret-inc-enterpret-vs-unwrap-ai)