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16 UnsubCentral Reviews
To start off with, the team at UC offers excellent customer service, specifically Bobby and Ben. They are patient, knowledgable and always available to assist. They’ve assisted in ways that make your job easier.
On a business note, they have helped us consolidate unsubscribe management across multiple platforms, they have assisted in ensuring that we meet email regulations, have automated the unsubscribe process, saving time and resources and heled in reducing bounce rates and improving sender reputation by removing invalid emails.
Finally, they have shown a strong dedication to Data Security by protecting sensitive customer data with robust security measures. Review collected by and hosted on G2.com.
I'll have to think about that one, but at the moment, I can't think of one now. Review collected by and hosted on G2.com.
UnsubCentral covers all of our unsub product requirements. The user experience is intuitive and easy to navigate and their support team is hands-on and very responsive & proactive. Review collected by and hosted on G2.com.
We have not experienced any downsides to their service. Review collected by and hosted on G2.com.
That our reps are very responsive and they are always willing to help when we have an issue. Review collected by and hosted on G2.com.
I have not experience a dislike about them, so far it has ben great overall. Review collected by and hosted on G2.com.
The team at UnsubCentral is very responsive and goes out of its way to exceed expectations. Regarding software, it meets all the requirements- easy native integrations, secure platform, ease of use, etc. Where they exceed is in adding a human touch to a SaaS product. Review collected by and hosted on G2.com.
It's an indispensable tool for compliance, but it's one of those tools that most won't directly add revenue. So, adding this tool as a monthly cost can be difficult if you're in the early stages of a business. Review collected by and hosted on G2.com.
Great way to manange our lists; easy to itegration to incorporate into Everflow Review collected by and hosted on G2.com.
Interface is overcomplicated if you just need to pull an unsubcribe link to share, but support was able to help out quickly. Review collected by and hosted on G2.com.
UnsubCentral is easy to use and reduces the risks of sending mass emails. I can create opt out pages quickly and place an opt out link on emails too. If get a manual request to opt out an email address, it's simple to do that as well. There's also a lot of list features if I need to create segments. Review collected by and hosted on G2.com.
I haven't run into issues with UnsubCentral. Review collected by and hosted on G2.com.
The list management is really great, and allows me to create various automatic flows and updates. My partners also use it and are happy with ease of use. Review collected by and hosted on G2.com.
Sometimes the alerts and notifications can be a bit confusing, but my rep always helps me understand exactly what they mean. Review collected by and hosted on G2.com.
Unsubcentral teams is phenomenal! If you are needing anything to do with email suppression they are your go-to! Everyone that works for them is super professional and attentive. They will even go to the lengths of walking side by side to help you set up your email suppression. I have recommended multiple other businesses to them who would say just the same! Specifically thankful for Bobby & Ben. Review collected by and hosted on G2.com.
I have to say the thing I dislike most about them is that they make me keep up and compliant with my Email suppression. Being a one-man-show for our affiliate program takes a lot of my attention. They are great at letting you know when something needs to be updated, or if, there is a compliance issue that needs to be dealt with. I guess you can tell how much I dislike them ;) Review collected by and hosted on G2.com.
The platform is easy to navigate once I understood where I can add new affiliates and assign their keys and opt-out links. You can also keep track of which affiliates are downloading the suppression lists, and be able to add in new contacts if, for example, the key owner is on leave (aka the affiliate manager). Also, my account manager Bobby helped me navigate the platform smoothly before I subscribed to UnsubCentral. Review collected by and hosted on G2.com.
I haven't really encountered any issues with the platform as we've been using it for about 8 months now. Review collected by and hosted on G2.com.