The G2 on UnsubCentral

UnsubCentral Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the ease of use of UnsubCentral, appreciating its intuitive features and efficient list management. (5 mentions)

Users praise UnsubCentral for its exceptional customer support, noting quick response times and a helpful, human touch. (3 mentions)

Users appreciate the easy integrations of UnsubCentral, seamlessly connecting with other platforms like Everflow. (2 mentions)

Users love the intuitive interface and efficient features of UnsubCentral, simplifying email management and opt-out processes. (2 mentions)

Users appreciate the automation capabilities of UnsubCentral, enhancing list management and simplifying workflows for everyone. (1 mentions)

Users find the interface overcomplicated for simple tasks like sharing unsubscribe links, despite quick support. (1 mentions)

Users find UnsubCentral to be expensive, especially challenging for early-stage businesses facing tight budgets. (1 mentions)

Top Pros or Advantages of UnsubCentral

1. Ease of Use

Users highlight the ease of use of UnsubCentral, appreciating its intuitive features and efficient list management.

See 5 mentions

See Related User Reviews

Brendan C.

Small-Business (50 or fewer emp.)

5.0/5

"Great customer service and checks all the boxes for compliance."

What do you like about UnsubCentral?

The team at UnsubCentral is very responsive and goes out of its way to exceed expectations. Regarding software, it meets all the requirements- easy na

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great service with excellent support"

What do you like about UnsubCentral?

The list management is really great, and allows me to create various automatic flows and updates. My partners also use it and are happy with ease of u

2. Customer Support

Users praise UnsubCentral for its exceptional customer support, noting quick response times and a helpful, human touch.

See 3 mentions

See Related User Reviews

Brendan C.

Small-Business (50 or fewer emp.)

5.0/5

"Great customer service and checks all the boxes for compliance."

What do you like about UnsubCentral?

The team at UnsubCentral is very responsive and goes out of its way to exceed expectations. Regarding software, it meets all the requirements- easy na

Jorge A.

Mid-Market (51-1000 emp.)

5.0/5

"Amazing Service"

What do you like about UnsubCentral?

That our reps are very responsive and they are always willing to help when we have an issue.

3. Easy Integrations

Users appreciate the easy integrations of UnsubCentral, seamlessly connecting with other platforms like Everflow.

See 2 mentions

See Related User Reviews

Brendan C.

Small-Business (50 or fewer emp.)

5.0/5

"Great customer service and checks all the boxes for compliance."

What do you like about UnsubCentral?

The team at UnsubCentral is very responsive and goes out of its way to exceed expectations. Regarding software, it meets all the requirements- easy na

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"We're able to use UnsubCentral with many of our partners"

What do you like about UnsubCentral?

Great way to manange our lists; easy to itegration to incorporate into Everflow

4. Features

Users love the intuitive interface and efficient features of UnsubCentral, simplifying email management and opt-out processes.

See 2 mentions

See Related User Reviews

Michael T.

Small-Business (50 or fewer emp.)

5.0/5

"A solution that reduces enormous risk"

What do you like about UnsubCentral?

UnsubCentral is easy to use and reduces the risks of sending mass emails. I can create opt out pages quickly and place an opt out link on emails too.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Product & Customer Service"

What do you like about UnsubCentral?

UnsubCentral covers all of our unsub product requirements. The user experience is intuitive and easy to navigate and their support team is hands-on an

5. Automation

Users appreciate the automation capabilities of UnsubCentral, enhancing list management and simplifying workflows for everyone.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great service with excellent support"

What do you like about UnsubCentral?

The list management is really great, and allows me to create various automatic flows and updates. My partners also use it and are happy with ease of u

Top Cons or Disadvantages of UnsubCentral

1. Difficulty

Users find the interface overcomplicated for simple tasks like sharing unsubscribe links, despite quick support.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"We're able to use UnsubCentral with many of our partners"

What do you dislike about UnsubCentral?

Interface is overcomplicated if you just need to pull an unsubcribe link to share, but support was able to help out quickly.

2. Expensive

Users find UnsubCentral to be expensive, especially challenging for early-stage businesses facing tight budgets.

See 1 mentions

See Related User Reviews

Brendan C.

Small-Business (50 or fewer emp.)

5.0/5

"Great customer service and checks all the boxes for compliance."

What do you dislike about UnsubCentral?

It's an indispensable tool for compliance, but it's one of those tools that most won't directly add revenue. So, adding this tool as a monthly cost ca

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Gaétan C.

Photographer, owner

Small-Business (50 or fewer emp.)

6/10/2025

"Great, inexpensive solution, fantastic support"

4.5/5

What do you like best about UnsubCentral?

UnsubCentral is an easy, reliable and inexpensive solution to handle email opt-out. We had great technical support for our implementation project, which was completed in record time. Review collected by and hosted on G2.com.

What do you dislike about UnsubCentral?

It would be great if they accepted recurring credit card payment. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

11/6/2024

"Fantastic Experience"

5/5

What do you like best about UnsubCentral?

To start off with, the team at UC offers excellent customer service, specifically Bobby and Ben. They are patient, knowledgable and always available to assist. They’ve assisted in ways that make your job easier.

On a business note, they have helped us consolidate unsubscribe management across multiple platforms, they have assisted in ensuring that we meet email regulations, have automated the unsubscribe process, saving time and resources and heled in reducing bounce rates and improving sender reputation by removing invalid emails.

Finally, they have shown a strong dedication to Data Security by protecting sensitive customer data with robust security measures. Review collected by and hosted on G2.com.

What do you dislike about UnsubCentral?

I'll have to think about that one, but at the moment, I can't think of one now. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

1/16/2024

"Excellent Product & Customer Service"

5/5

What do you like best about UnsubCentral?

UnsubCentral covers all of our unsub product requirements. The user experience is intuitive and easy to navigate and their support team is hands-on and very responsive & proactive. Review collected by and hosted on G2.com.

What do you dislike about UnsubCentral?

We have not experienced any downsides to their service. Review collected by and hosted on G2.com.

Jorge A.

Mid-Market (51-1000 emp.)

10/17/2023

"Amazing Service"

5/5

What do you like best about UnsubCentral?

That our reps are very responsive and they are always willing to help when we have an issue. Review collected by and hosted on G2.com.

What do you dislike about UnsubCentral?

I have not experience a dislike about them, so far it has ben great overall. Review collected by and hosted on G2.com.

Brendan C.

VP Strategic Partnerships

Small-Business (50 or fewer emp.)

3/7/2023

"Great customer service and checks all the boxes for compliance."

5/5

What do you like best about UnsubCentral?

The team at UnsubCentral is very responsive and goes out of its way to exceed expectations. Regarding software, it meets all the requirements- easy native integrations, secure platform, ease of use, etc. Where they exceed is in adding a human touch to a SaaS product. Review collected by and hosted on G2.com.

What do you dislike about UnsubCentral?

It's an indispensable tool for compliance, but it's one of those tools that most won't directly add revenue. So, adding this tool as a monthly cost can be difficult if you're in the early stages of a business. Review collected by and hosted on G2.com.

What problems is UnsubCentral solving and how is that benefiting you?

We use UnsubCentral to host our suppression lists and to distribute those lists to 3rd party email marketers in a compliant manner. Without UnsubCentral, we would need to manually encrypt and email individual files weekly to all active email marketing partners in our system; that would not be a reliable process, could easily result in a leak of sensitive user data, and would take up hours per month of employee time. With UnsubCentral's native integration into our brokering platform (HasOffers), we can instead spend a few minutes during onboarding to setup a system that removes all potential human error and time involved in future email marketing campaigns. It really is a necessary tool for any third-party email marketing campaigns. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

12/5/2023

"We're able to use UnsubCentral with many of our partners"

4.5/5

What do you like best about UnsubCentral?

Great way to manange our lists; easy to itegration to incorporate into Everflow Review collected by and hosted on G2.com.

What do you dislike about UnsubCentral?

Interface is overcomplicated if you just need to pull an unsubcribe link to share, but support was able to help out quickly. Review collected by and hosted on G2.com.

Michael T.

Small-Business (50 or fewer emp.)

5/18/2023

"A solution that reduces enormous risk"

5/5

What do you like best about UnsubCentral?

UnsubCentral is easy to use and reduces the risks of sending mass emails. I can create opt out pages quickly and place an opt out link on emails too. If get a manual request to opt out an email address, it's simple to do that as well. There's also a lot of list features if I need to create segments. Review collected by and hosted on G2.com.

What do you dislike about UnsubCentral?

I haven't run into issues with UnsubCentral. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

9/14/2023

"Great service with excellent support"

5/5

What do you like best about UnsubCentral?

The list management is really great, and allows me to create various automatic flows and updates. My partners also use it and are happy with ease of use. Review collected by and hosted on G2.com.

What do you dislike about UnsubCentral?

Sometimes the alerts and notifications can be a bit confusing, but my rep always helps me understand exactly what they mean. Review collected by and hosted on G2.com.

Jared H.

Affiliate Manager

Small-Business (50 or fewer emp.)

7/20/2022

"Don't Wait! Take advantage of their amazing team!"

5/5

What do you like best about UnsubCentral?

Unsubcentral teams is phenomenal! If you are needing anything to do with email suppression they are your go-to! Everyone that works for them is super professional and attentive. They will even go to the lengths of walking side by side to help you set up your email suppression. I have recommended multiple other businesses to them who would say just the same! Specifically thankful for Bobby & Ben. Review collected by and hosted on G2.com.

What do you dislike about UnsubCentral?

I have to say the thing I dislike most about them is that they make me keep up and compliant with my Email suppression. Being a one-man-show for our affiliate program takes a lot of my attention. They are great at letting you know when something needs to be updated, or if, there is a compliance issue that needs to be dealt with. I guess you can tell how much I dislike them ;) Review collected by and hosted on G2.com.

What problems is UnsubCentral solving and how is that benefiting you?

Unsubcentral is keeping us compliant with the current SMS & Email unsub requirements. Lawsuits are no fun and unsubcentral is like a brick wall covered in titanium preventing those :) Oh and also great for dispersing our unsub links to affiliates without having to manually set them up (SAVES SO MUCH TIME!). Review collected by and hosted on G2.com.