# Ublux Reviews
**Vendor:** Ublux Communications  
**Category:** [Contact Center Software](https://www.g2.com/categories/contact-center)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Ublux
IP cloud communication system for small and medium-sized companies, easy to use and adaptable to your processes and tools. Our software will improve your customer experience, it will help your team to be more flexible and organized, and it will help you to take better decisions based on our analytics.




## Ublux Reviews
  ### 1. IP Communication - Ublux

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cristina S. | Marketing - Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2022

**What do you like best about Ublux?**

How easy it is to use, and the convenience of being able to call from anywhere without having to be in the office.

**What do you dislike about Ublux?**

There are places in Mexico where the internet is not good enough to make calls.

**What problems is Ublux solving and how is that benefiting you?**

The possibility of making and receiving calls from anywhere, without having to be in the office.



- [View Ublux pricing details and edition comparison](https://www.g2.com/products/ublux/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+19%3A18%3A42+-0500&secure%5Bsession_id%5D=82cdd073-300e-4fad-b2c3-5b5e0454ed93&secure%5Btoken%5D=84b74bdcdb461225a56a215fc443dae81badc3fc604f95a3231c4d7f1c044cc4&format=llm_user)

## Ublux Features
**Channels**
- Voice
- Social
- Web Chat
- Mobile SMS
- Email

**Generative AI**
- AI Text-to-Speech

**Functions**
- Session Routing
- Session Queuing
- Concurrent Calling
- Speech Analytics
- Auto Dialer
- IVR
- Inbound Screen Pop
- Persistent Data

**Agentic AI - Contact Center**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Administrative**
- Session Summary Notes
- Administrator Access
- Reporting & Dashboards
- Session Recording
- Agent Scheduling and Assignment

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