---
title: Trip Master Reviews
meta_title: 'Trip Master Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Trip Master works for a business like yours.
aggregate_rating:
  rating_value: 3.8
  review_count: 6
  scale: '5'
date_modified: '2025-10-31'
parent_category:
  name: Transportation
  url: https://www.g2.com/categories/transportation
---


# Trip Master Reviews
**Vendor:** CTS Software  
**Category:** [Non-Emergency Medical Transportation (NEMT) Software](https://www.g2.com/categories/non-emergency-medical-transportation-nemt)  
**Average Rating:** 3.8/5.0  
**Total Reviews:** 6
## About Trip Master
Since the 1980s, Trip Master has been driven by our customers. Today it’s a full-service software suite for paratransit, NEMT, and demand-response transit providers, including: • Reservation management • Custom reporting • Automated scheduling • A mobile data terminal interface and AVL • Multiple funding source billing • User-defined settings • A platform that's 100% hosted • Passenger reminder call interface • Vehicle resource management • Built-in data auditing • Real-time dispatch and vehicle tracking • Integrated, real-time mapping And more! Visit us online for a demo and a free 30-day supported trial.




## Trip Master Reviews
  ### 1. Trip master

**Rating:** 2.5/5.0 stars

**Reviewed by:** Naomi E. | Mobility Specialist, Transportation/Trucking/Railroad, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2018

**What do you like best about Trip Master?**

Easy to learn, great data collection for reports.

**What do you dislike about Trip Master?**

Some times slow to load, sometimes locks up

**What problems is Trip Master solving and how is that benefiting you?**

We can see where our drivers are at in real time.



- [View Trip Master pricing details and edition comparison](https://www.g2.com/products/trip-master/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-12+22%3A11%3A44+-0500&secure%5Bsession_id%5D=5afab688-c370-4277-aacc-00516c7302f8&secure%5Btoken%5D=067f207a7268a1132337ff43db8a21ac780b624317408cf04a31d220903868aa&format=llm_user)

## Trip Master Features
**Trip Management - Non-Emergency Medical Transportation (NEMT)**
- Dispatching
- Route Optimization
- Trip Customization
- Scheduling
- Real Time updates

**Fleet and Driver Management - Non-Emergency Medical Transportation (NEMT)**
- Real-Time Vehicle Tracking
- Fleet Maintenance
- Driver’s Performance

**Financial Management - Non-Emergency Medical Transportation (NEMT)**
- Billing and Invoicing

**Reporting and Insights - Non-Emergency Medical Transportation (NEMT)**
- Regulatory Compliance
- Passenger Feedback
- Reports and Analytics

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