# Sign In Solutions Reviews **Vendor:** Sign In Solutions **Category:** [Visitor Management Software](https://www.g2.com/categories/visitor-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 240 ## About Sign In Solutions Sign In Solutions is a global leader in visitor management and workplace access technology. Headquartered in the U.S. with offices across North America, the UK, and Australia, we serve over 18,000 organizations worldwide. Our enterprise-grade platform is purpose-built to help high-compliance, high-security industries manage access intelligently across every location, entry point, and environment. At its core, Sign In Solutions delivers the Visitor Management 2.0 vision: a future-focused strategy that combines compliance, safety, and experience into a unified, cross-platform system. We help organizations move beyond fragmented tools with a cohesive solution that enforces access controls, streamlines compliance, and provides real-time oversight of all workplace interactions - physical and virtual. Key capabilities include: • Threat-based screening, pre-registration, and identity verification • Access control integrations with secure credentialing • Centralized policy enforcement and compliance workflows • Real-time dashboards, reporting, and audit-ready logs • Support for global standards including DFARS, NISPOM, CMMC, SEAD, and more Designed to scale, Sign In Solutions gives security, IT, and facilities teams the tools they need to operationalize their policies - without compromising on user experience. Our platform ensures your workforce and visitors are managed consistently, securely, and seamlessly no matter the complexity of your environment. Languages Supported: Our platform supports multiple languages including English, French, Spanish, German, and others to ensure consistent experiences and policy delivery across global deployments. Sign In Solutions stands apart with its ability to unify risk management, compliance, and user experience across complex enterprise ecosystems. Where traditional tools fall short - adding friction, risk, or inconsistency - we provide a scalable, integrated platform that enhances control and clarity. Our configurable architecture allows organizations to adapt rapidly to new compliance mandates, security threats, or operational shifts - while delivering a smooth, professional experience at every point of entry. ## Sign In Solutions Pros & Cons **What users like:** - Users appreciate the **ease of use** of Sign In Solutions, making the check-in process efficient for everyone involved. (2 reviews) - Users value the **real-time visibility and ease of use** of Sign In Solutions, enhancing security and operational efficiency. (2 reviews) - Users value the **real-time information** provided by Sign In Solutions, enhancing safety and operational management on-site. (2 reviews) - Users appreciate the **real-time notifications** from Sign In Solutions, enhancing security and operational awareness on-site. (2 reviews) - Users value the **real-time visibility** offered by Sign In Solutions, enhancing security and operational awareness on-site. (2 reviews) - Users commend the **efficiency and user-friendly interface** of Sign In Solutions, enhancing their check-in experience and workplace organization. (1 reviews) - Users appreciate the **straightforward and efficient check-in process** of Sign In Solutions, enhancing security and operational awareness. (1 reviews) - Communication (1 reviews) - Users value the **seamless connectivity** of Sign In Solutions, enhancing security and operational awareness effortlessly. (1 reviews) - Users value the **customization features** of Sign In Solutions, enhancing operational efficiency and user experience significantly. (1 reviews) **What users dislike:** - Users find the **complex setup** of Sign In Solutions requires IT intervention and lacks sufficient customization and flexibility. (2 reviews) - Users experience **check-in issues** due to occasional slowdowns and limited customization, disrupting the overall user experience. (1 reviews) - Users find the **initial complexity** of Sign In Solutions frustrating, requiring adjustments for optimal performance. (1 reviews) - Users find the **inadequate notification system** lacking features, requiring IT adjustments for smoother operation. (1 reviews) - Users find **inadequate reporting** options limit their ability to analyze data effectively, hindering the overall experience. (1 reviews) - Users experience **integration issues** , noting limitations in customization and occasional delays affecting check-in efficiency. (1 reviews) - Users note the **limited customization** options in Sign In Solutions, feeling workflows lack necessary flexibility for their needs. (1 reviews) - Missing Features (1 reviews) - Parking Issues (1 reviews) - Performance Issues (1 reviews) ## Sign In Solutions Reviews ### 1. Streamlined Onsite Management with Real-Time Alerts **Rating:** 4.5/5.0 stars **Reviewed by:** Robert R. **Reviewed Date:** January 21, 2026 **What do you like best about Sign In Solutions?** I like the HMI and Alerting features of Sign In Solutions. They allow me to have control over who is on my site, which is really important. Knowing who is signing in and out as it happens, gives me real-time information, which is crucial for managing the site. The system's ease of use for contractors is also a significant benefit, as it helps maintain the whole system efficiently. Additionally, I appreciate that I can know who is onsite and what company they are from, which helps with safety and tracking hours worked. **What do you dislike about Sign In Solutions?** I wish there was the ability to add alerts to specific people or companies when employees sign in. My IT team had to make some tweaks to make the system work properly, which implies it wasn't perfectly smooth out of the box. **What problems is Sign In Solutions solving and how is that benefiting you?** I use Sign In Solutions for contractor control. It lets me know who is onsite and their company, helping with safety and tracking hours worked. Real-time sign-in info and ease of use for contractors are key benefits. ### 2. A Reliable and User-Friendly Visitor Management Solution **Rating:** 5.0/5.0 stars **Reviewed by:** ILCHO I. | expert buyer, Airlines/Aviation, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Sign In Solutions?** What I appreciate most about Sign In Solutions is its straightforward and efficient platform. The intuitive interface ensures that the check-in process is quick and simple for both visitors and employees. I also value the real-time visibility the system offers, as being able to immediately see who is on-site enhances both security and operational awareness. The platform’s customization features, automated notifications, and smooth integrations with other workplace systems contribute greatly to streamlining daily operations. All in all, it’s a reliable and user-friendly solution that improves workplace safety and organization. **What do you dislike about Sign In Solutions?** One area that could be improved is the level of customization within certain features. While the platform is generally user-friendly, some workflows and settings feel a bit limited and could benefit from more flexibility. In addition, there are occasional slowdowns or delays in the interface during peak usage times, which can interrupt the check-in process. More detailed reporting options and smoother integration setup would also enhance the overall experience. Despite these points, the system still performs well and continues to improve over time. **What problems is Sign In Solutions solving and how is that benefiting you?** Sign In Solutions helps solve several key challenges around visitor management, security, and operational efficiency. Before using the platform, tracking who was entering and leaving the building was time-consuming and inconsistent. The system now provides real-time visibility of all on-site visitors and employees, which greatly improves security and compliance. It also eliminates manual check-in processes, reducing paperwork and minimizing errors. Automated notifications ensure that hosts are immediately alerted when their visitors arrive, saving time and improving communication. Additionally, the centralized dashboard makes it easy to manage multiple locations and review detailed logs when needed. Overall, Sign In Solutions improves safety, saves time, and creates a more organized and professional experience for both staff and visitors. **Official Response from Mia Campbell:** > Thanks for the kind words! Great to hear how Sign In Solutions is helping your organisation :) It sounds like your company could be a great fit for a case study highlighting your use case, If you're interested, please reach out to me at mia.campbell@signinsolutions.com ### 3. Traction Guest great for keeping your visitors accounted for and checked in. **Rating:** 5.0/5.0 stars **Reviewed by:** Stacey M. | IT Manager, Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2022 **What do you like best about Sign In Solutions?** Traction Guest is always changing and innovating their feel and look of the software. **What do you dislike about Sign In Solutions?** The interface at times can be a bit cumbersome, a bit more user friendly one would be great. **Recommendations to others considering Sign In Solutions:** If you are looking for a robust program for guest tracking this is the one you should use. **What problems is Sign In Solutions solving and how is that benefiting you?** The problems we are solving are we now have a guest list, not only of who is in-house but who have visited. History of visitors easily accessed. **Official Response from Rowe Ladrillono:** > Hi Stacey! Thanks for taking a moment out of your day to leave your thoughts. With regards to our UI, our UX team is always looking for ways to improve not only the look and feel of our app but the usability as well. Come and chat with our Support team and we'll be happy to your feedback in front of our Product team. If you're interested in participating in our product research surveys, let us know. ### 4. Simply outstanding! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2020 **What do you like best about Sign In Solutions?** Simplicity and WYSIWYG. The platform and the iPad apps are simple and are easy to learn with very little training. **What do you dislike about Sign In Solutions?** One element is that in order to see your design, you need an iPad while building the experience. There is no way to preview in the browser. **Recommendations to others considering Sign In Solutions:** If you are looking for simple but complete visitor management system, Traction Guest is the right solution. Not only is the product fantastic, the sales and support team are great! **What problems is Sign In Solutions solving and how is that benefiting you?** Faster ability to audit visits, CTPAT compliance and a great employee and visitor experience to access our sites. **Official Response from Arni Mapili, MBA:** > Thanks for the review! It's great to hear that Traction Guest has helped build a simple sign-in experience, but also one that has helped your company meet compliance needs. I've raised with my team the interest in an in-browser experience/theme preview capability -- this is definitely on their radar and I'll keep you updated as to progress on actions on that capability! ### 5. Love the support I received to enhance user experience. **Rating:** 4.5/5.0 stars **Reviewed by:** Zayra C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Sign In Solutions?** I like the resources available through SIE Campus, plus the ability to chat with support and get any questions I ask answered. I really appreciated that Ana continued meeting with me, answered my questions and followed up with me via email as well. **What do you dislike about Sign In Solutions?** I think initially, I struggled a little with the limited availability to speak with someone from support - there were no slots open for the same day. But that's a small matter, everything got resolved afterward anyway. **What problems is Sign In Solutions solving and how is that benefiting you?** Helping keep track of our guests coming in and compliance with ITAR ### 6. Sign In Solutions - My 'go to' visitor management system **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie C. | Corporate EHS Systems and Program Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Sign In Solutions?** Sign In Solutions has the best tips and assistance within their platform, but also respond very quickly for any help requests that I submit. I also have a regular touch base with my Rep! **What do you dislike about Sign In Solutions?** The only thing I somewhat dislike is the complexity of creating the Experiences. **What problems is Sign In Solutions solving and how is that benefiting you?** Accountability of who is on our site at all times and the ability to identify our guests with the picture badges. ### 7. It was very good! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2023 **What do you like best about Sign In Solutions?** The customer service so far has been excellent. I also really appreciate the Enterprise Campus. It's super helpful when I need a quick answer. **What do you dislike about Sign In Solutions?** So far, nothing. The customer service is excellent, the user interface is easy, and I haven't had any issues. **What problems is Sign In Solutions solving and how is that benefiting you?** I was having trouble accessing my administrator account, and the issue was solved quickly and efficiently by Ana Villor ### 8. Just an honest boy's review **Rating:** 3.5/5.0 stars **Reviewed by:** Jeffrey Y. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2022 **What do you like best about Sign In Solutions?** The automation of the system is really critical and the reason we decided to go with TractionGuest. Also the support is spot on, very attentive, accomodating, and also knowledgeable. **What do you dislike about Sign In Solutions?** No Copy and paste function in experience No way to collect vaccine information before visit; Visitor needs to make the trip to then sometimes be rejected by criteria. No way for visitors to upload their vaccine card/drivers license; external scanner needs to be manned by staff Visuals aren't as customizable as originally expected; Directors didn't like the spacing of the logo but there was nothing we could do Registration Portal is kind of a disaster for me; I was told it was production ready so I told my Directors about it and started to implement it. However, I realized that it didn't have nearly the same features as the iPad and it would sometimes and on an error page when editing and signing up. I just don't like how it's both in development and in production. Sounds to me like it's testing at the customer's expense. Anyway, we pulled the Registration portal from the user experience and are going only with the iPad. No Copy and paste function in experience!!! Seriously, this is the one thing that would prevent me from recommending this product. You need to see the tractionGuest@actorsfund.org current user experience...it's nuts. It gets difficult to even read the experience at a certain point. **Recommendations to others considering Sign In Solutions:** Setting this thing up perfectly to how you want it will be extremely time consuming but also rewarding. I mean, what's better than a system that runs itself? Just be sure to understand the entire workflow from both perspectives as there are some limitations; especially from the registration portal's side. My company is avoiding the Registration portal, but with that said...TractionGuest does a great job of making it easy to integrate everything on the kiosk portion. From Outlook add-in for invites, to AD integrations for host uploads, they are utilizing common technologies to make traction more seemless. It makes me hopeful for the changes and developments to come. **What problems is Sign In Solutions solving and how is that benefiting you?** User automation and email notification and the customization of the paths. I would say productivity has definitely increased....everyone's except mine, hahaha. It's really a great tool, but it needs to incorporate copy and paste in the experience. **Official Response from Rowe Ladrillono:** > Hello Jeffery! Thanks for taking a moment out of your day to share your honest feedback. I'd love to hear more about your specific use case and understand why the Registration Portal doesn't work for your company. Our Dynamic Registration Portal does provide options for collecting Vaccine information ahead of a person's visit along with the feature to either capture or upload photos. This is used by other customers who require a photo of an individual's photo-Id or even a vaccination card ahead of their visit. Whenever you're available, I'm open to have a more in-depth conversation about your requirements. I'll also have a member of our Product team join the discussion so we can really dive into where we fall short with respect to your company's needs. Reach out to us at support@tractionguest.com or 1 855.215.9508 and let's chat! ### 9. Great Visitor Management Platform with Good Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2022 **What do you like best about Sign In Solutions?** The customer support of the app is the best. We have bi-weekly meetings with the Traction Guest customer support folks to address any issues/new features we need. The post-launch support team is also very responsive. **What do you dislike about Sign In Solutions?** Most parts of the templates are hard coded. We hope to custom more details to fit our company's needs. **What problems is Sign In Solutions solving and how is that benefiting you?** Traction guest makes managing visitors and deliveries easier. Employees can easily organize events and invite guests through email or the Traction Guest platform. Guests can pre-register and sign all the required documents before arrival. It's also perfect for companies with global offices since the registration/sign-in experiences and email templates can be tailored to fit different countries' needs. ### 10. Best Visitor Management System in Canada **Rating:** 5.0/5.0 stars **Reviewed by:** Oliver C. | Business Intelligence Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2020 **What do you like best about Sign In Solutions?** TG has a very simple management platform that allows anyone with practically no computer knowledge to get this up and running. I've done my due diligence and can say that in comparison to other USA and CAN companies, TG has the advantage when it comes to several factors. They have the most competitive prices in the industry. Their solution offers tons of features and functionalities that come with the standard package and a lot more if you upgrade to the higher tiers of subscription levels. Our company's data is not shared or saved in the USA, which is a must for us, a Canada-based company. Their office is based in British Columbia and our data server is located in Canada which is regulated under Canadian privacy law. They provide 24/7 great online support. I don't like spending time on the phone, if I have the option to chat with a rep, I'll 100% take that option. 2022-04-13 Update: They have finally integrated the Teams notification and it does wonders! Everybody is on Teams, so it was a must feature to have and now that is online, I couldn't be more satisfied. **What do you dislike about Sign In Solutions?** I do not have much to say in this section. All of my needs are currently covered. They offer you the tools and give you access to their wiki which is great, perhaps an included personal customer manager would've been great. The downside would be not having a human welcoming our visitor with a smile. **Recommendations to others considering Sign In Solutions:** Don't hesitate, I've done the research and as I mentioned previously if you are based in Canada you want to work with TG. 2022-04-13 Update: After several months of use, I can honestly say that I am really satisfied with my choice. This solution is a click and forget solution. All employees like having the notifications pop up in their Teams, Outlook and on their cellphone. **What problems is Sign In Solutions solving and how is that benefiting you?** Because of the current situation with this pandemic, we had to let go few resources and the receptionist was one of them. To cover part of her responsibilities we had to come up with a solution that allowed management of the visitors. TG helped us with exactly that. I can't say yet that this solution will be the long term solution to that specific need as most of our meetings are done online, but it's definitely looking good. **Official Response from Arni Mapili, MBA:** > Thank you for taking time to write this feedback! We felt that it was very important to provide several data residency options and to allow the customer to dictate where their data resides. For companies that are interested, our highest tier, Traction Guest Complete, does come with a personal CSM and the option for a separate data instance. Still, there are many benefits to be reaped from the variety of other functionalities that are available on other tiers, and we are thrilled to hear that our options for data residency and the simplicity of our software for all levels of tech savviness have been helpful for your company. And while we do enable the automation of many aspects of visitor management so that people in your company can dedicate their time and efforts to other things, perhaps a theme background photo on the iPad app with one or a few staff members smiling and laughing might not be a bad idea! Anytime we could be of further assistance again, or anytime you have additional feedback, do give us a shout! ## Sign In Solutions Discussions - [What is the best way to learn the in and outs of Traction Guest?](https://www.g2.com/discussions/what-is-the-best-way-to-learn-the-in-and-outs-of-traction-guest) - 1 comment, 1 upvote - [Why should I choose a cloud-based VMS?](https://www.g2.com/discussions/why-should-i-choose-a-cloud-based-vms) - 1 comment, 1 upvote - [Who uses Traction Guest?](https://www.g2.com/discussions/6051-who-uses-traction-guest) - 1 comment, 1 upvote - [What is a visitor management system?](https://www.g2.com/discussions/what-is-a-visitor-management-system) - 1 comment, 1 upvote - [How can I purchase Traction Guest?](https://www.g2.com/discussions/how-can-i-purchase-traction-guest) - 1 comment, 1 upvote - [View Sign In Solutions pricing details and edition comparison](https://www.g2.com/products/sign-in-solutions/reviews/sign-in-solutions-review-4256498?section=pricing&secure%5Bexpires_at%5D=2026-05-21+15%3A35%3A32+-0500&secure%5Bsession_id%5D=e8c80227-5c75-4e7d-9dbc-18a7cb1e72ec&secure%5Btoken%5D=f2d49fd5a19441ad415c6f6348562c51a7ff0f1bd87b859b8a0da294ac5a680c&format=llm_user) ## Sign In Solutions Features **Booking** - Calendar Scheduling - Room Booking - Room Information - Desk Booking **Platform Basics** - Visitor Check-In - Mail Management - Visitor Database - Reports & Analytics - Blacklist Screenings - Badge Issuance - Automation **Facility Booking** - Desk Booking - Meeting Room Booking - Common Space Booking - Team Booking - Real-Time Availability **Generative AI** - AI Text-to-Image - AI Image-to-Text - AI Text-to-Video - AI Text-to-3D **Agentic AI - Meeting Room Booking Systems** - Proactive Assistance **Platform tools** - Room Search - Room Usage Insights - Meeting Management **Platform Data** - Automation - Analytics - Visitor Logs - Dashboard **Office Maps** - Interactive Office Maps - Employee Locator - Team Neighborhoods **Administration** - Hardware - Wayfinding - Favorite Rooms - Mobile Booking **Platform Interoperability** - Notifications - Hardware **Workplace Analytics** - Space Usage - Trends & Preferences - Forecasting **Generative AI** - AI Text Summarization **Platform Additional Functionality** - Integration **Administrative Tools** - Compacity Planning - Meeting Cancellation Protection - Amenity Labels **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - AI Text-to-3D **Additional Functionality - Visitor Management** - NDA & Contract Signing - Integrations with Relevant Software - Hardware Integration - Multi-lingual Support **Agentic AI - Visitor Management** - Decision Making **Agentic AI - Space Management** - Autonomous Task Execution - Cross-system Integration ## Top Sign In Solutions Alternatives - [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) - 4.7/5.0 (426 reviews) - [Eptura Visitor](https://www.g2.com/products/eptura-visitor/reviews) - 4.6/5.0 (170 reviews) - [VAMS](https://www.g2.com/products/vams/reviews) - 4.7/5.0 (395 reviews)