Tracksuit Features
Marketing Operations (22)
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Data Collection
Gathers data about the effectiveness, impact, and reach of marketing campaigns
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Customer Insights
Collects and reports on data relating to customer journeys, preferences, and history
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Multi-User Access
Allows multiple users access to a unified, transparent overview of analytics, dashboards, and campaign results
Multi-Channel Data Collection
Collect information from multiple sources
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Keyword Tracking
Track and monitor a specific set of keywords
Behavior Tracking
Track visitors'/audience's responses across web pages and other optimized content
Campaign Tracking
Track the performance of marketing campaigns across multiple channels.
Conversion Tracking
Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
SEO Management
Optimize and manage the search engine optimization efforts for a website or digital content
Tag Management
Generate or append custom campaign parameters to URLs
Real-Time Data
Receive data and information in real time
Activity Tracking
Track and document all activities across devices, networks, and other systems
Click Tracking
Track the amount of clicks on individual products to measure campaign results
Contact Management
Manage, organize, and store contact information
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Lead Management
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Email Management
Manage, store and organize emails within the system or via third-party apps
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Channel Management
Manage various distribution channels, build relations with channel partners, and track their performance
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Workflow Management
Create, design and manage workflows for repetitive tasks
Campaign Activity (11)
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Reports and Dashboards
Creates reports and dashboards to analyze results of campaigns
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Multichannel Tracking
Collects marketing campaign performance data across multiple channels
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Brand Optimization
Provides opportunities for brands and businesses to fix or modify existing or future campaigns via feedback
Multi-Campaign
Manage multiple campaigns in one system
Campaign Analytics
Track and interpret campaign performance metrics
Website Analytics
Track and analyze information regarding website visitors
Conversion Rate Optimization
Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)
Drip Campaigns
Send automated marketing emails based on user actions over a predetermined period
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Real-Time Analytics
Analyze and gain insights into data in real-time
Customizable Reports
Alter the layout and content of reports
Brand Signals (3)
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Comparison
Compare and contrast products, brands, sentiment, etc.
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AI
Provides AI generated insights.
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Brand Health
Quantifies digital consumer intelligence to analyze brand health.
Brand Analytics (2)
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Trend Analysis
Identification and analysis of brand or product trends.
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Tracking
Capability to track and measure brand results over time.
Agentic AI - Marketing Analytics (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Survey Design - Consumer Insights Platforms (7)
Multi-Use Methodologies
Supports various research types: brand tracking, concept testing, CX, campaign evaluation, journey mapping.
Industry & Locale Adaptability
Adjusts templates, quotas, norms, language, and structure for different markets, verticals, and geographies.
Behavioral & Adaptive Logic Guidance
Suggests logic paths, mitigates bias (order, fatigue), and optimizes question flow.
Self-Serve Survey Builder
Enables users to build surveys with branching, quotas, randomization without needing vendor support.
AI Smart Probes
Dynamically generates follow-up questions during survey based on respondent answers to deepen insight.
Question Branching
Survey design technique that directs respondents to different questions based on their previous answers
Conditional Logic
Capability of a software or system to make decisions and perform actions based on specified conditions
Audience Access - Consumer Insights Platforms (4)
Flexible Audience Options
Supports multiple sourcing modes: panels, open links, partner audiences.
Customer Data Upload
Allows uploading of first-party customer / CRM lists for sampling or recontact.
Consumer Panels
Gives access to pre-profiled consumer panels for targeting.
Real-Time Data
Receive data and information in real time
Data Collection - Consumer Insights Platforms (3)
Rapid Research
Enables launching, collecting, and closing studies quickly (hours to days) for agile insights.
Quality Assurance
Implements checks (fraud, attention, logic, cleaning) during collection to ensure data reliability.
Mobile / Mixed Mode
Supports surveys via mobile, SMS, app, web, adapting delivery to device and context.
Analytics - Consumer Insights Platforms (4)
AI-Powered Insights
Automates summary, trend detection, clustering, and insights generation.
Qualitative Research Support
Supports qualitative methods like open-text, video, or discussion feedback.
Benchmarking & Norms
Offers benchmarks, industry norms, comparative analytics.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Collaboration - Consumer Insights Platforms (6)
Dashboards & Embedded Integrations
Provides interactive dashboards, narrative visualizations, and embedding into external systems or BI tools.
Embeddable Reports
Allows embedding insight modules, export to other systems, push-to BI or product dashboards.
Shared Workspaces
Enables team collaboration, commenting, version control, and stakeholder review flows.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Customizable Reports
Alter the layout and content of reports
Additional Functionality (82)
Customizable Questions
Tailored or customizable questions for more targeted and relevant data collection
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Sentiment Analysis
Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral
Activity Tracking
Track and document all activities across devices, networks, and other systems
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Real-Time Reporting
Active reporting of data and metrics
Face-to-Face
Market research conducted via in-person interviews
Survey Sample Management
Manage sample of audience for conducting market research surveys
Multi-Channel Distribution
Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
Customer Segmentation
Process of dividing customers into groups based on common characteristics
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Multi-Language
Manage and support multiple languages
Data Visualization
Graphical representation of data
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
Data Import/Export
Import and export data to and from software applications
Customizable Fields
Customize data fields to support various needs and use cases
Phone-Based
Market research conducted via telephone
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Real-Time Analytics
Analyze and gain insights into data in real-time
Customizable Branding
Add customized logos and colors to align with company branding
Panel Management
Conduct and manage panel discussions for the purpose of market research
Question Library
Pre-written repository of questions that can be reused within a course or for assessment or interviews
Paper-Based
Market research conducted via paper
Benchmarking
Compare key metrics for the business against prominent players in the industry
API
Application programming interface that allows for integration with other systems/databases
Single Sign On
Allow users to access multiple services after entering their login credentials once
Survey/Poll Management
Create and administer polls and surveys
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Multiple User Accounts
Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
Email Management
Manage, store and organize emails within the system or via third-party apps
Statistical Analysis
Apply statistical/mathematical models to sets of data
Email Reminders
Reminders sent via email
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Event Marketing
Plan marketing campaigns for events
Social Promotion
Market event via social media tools
Multi-Channel Marketing
Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Data Import/Export
Import and export data to and from software applications
Lead Generation
Manage the process of attracting and converting business prospects into leads
Campaign Segmentation
Group campaigns by project, client, or campaign for better management.
Customizable Forms
Customize contracts and forms to collect specific information
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Email Templates
Pre-made examples and templates for emails
Web Forms
Web form that allows users to enter data that is sent and processed for different reasons
Lead Capture
Automatically identify and save contact information of potential customers
Customizable Branding
Add customized logos and colors to align with company branding
Real-Time Reporting
Active reporting of data and metrics
Campaign Planning
Plan and strategize marketing campaigns
A/B Testing
Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Campaign Scheduling
Set campaign schedules by selecting start, pause, and end dates
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Autoresponders
Create and automatically send premade copy in response to customer messages
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Event Triggered Actions
Predefined actions automatically performed on the occurance of specific events
Email Marketing
Create and send email blasts/campaigns
API
Application programming interface that allows for integration with other systems/databases
Customizable Fields
Customize data fields to support various needs and use cases
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Data Visualization
Graphical representation of data
Ad hoc Reporting
Generate one-off reports that meet information requirements
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Data Source Connectors
Connect to big data sources
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Multi-Channel Attribution
A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey
Customer Journey Mapping
Visualize and analyze customer experience across all touchpoints and channels
KPI Monitoring
Tracking the status of previously identified performance measurements
Cohort Analysis
Analytics that breaks the data in a data set into related groups/categories.