We have been using the intranet/extranet daily for over six years now and are completely satisfied. It fully meets our requirements for a modern, central platform for collaboration and knowledge exchange. We particularly appreciate the easy integration of our member companies, employees, and external partners – this enables true, cross-functional collaboration.
The system is stable, intuitive to use, and offers us real added value in our daily work through the CRM integration with single sign-on. We use it both as a knowledge repository and as an exchange platform for projects and communication. We particularly like the Stream video playback function, GIFs in the info bars, which we use for advertising inserts and reminders, the new channel function, and the fact that we can use an app on the go.
The customer service is exceptionally friendly, competent, and accessible in various ways – whether through the ticket system, by email, or quickly by phone. Feedback is taken seriously, and the platform is continuously evolving.
Additionally, it is a truly affordable solution for us, as many providers are utopian in terms of user numbers and group sizes for our scale.
The implementation of groups, different users, summary emails, etc., makes it the ideal companion for us in the franchise everyday life.
We don't use many features like Microsoft integrations, chat, or similar, but the offering is extensive! Review collected by and hosted on G2.com.
We only have minor improvement suggestions for the evaluation tools – a bit more depth would be desirable here. The channel function could be more defined so that some channels work internally only.
The design could be a bit more appealing, but that's nitpicking at a high level.
Otherwise, everything works smoothly, and bugs occur very rarely. Review collected by and hosted on G2.com.
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This review has been translated from German using AI.
