# Top 10 Ticketing As A Service Alternatives & Competitors **Average Rating:** 4.0/5 **Total Number of Reviews:** 1 Explore the best alternatives to Ticketing As A Service for users who need new software features or want to try different solutions. IT Service Management Tools is a widely used technology, and many people are seeking powerful, innovative software solutions with policy dictation and performance logging. Other important factors to consider when researching alternatives to Ticketing As A Service include reliability and ease of use. The best overall Ticketing As A Service alternative is ClickUp. Other similar apps like Ticketing As A Service are ServiceNow IT Service Management, Freshservice, Atera, and Jira Service Management. Ticketing As A Service alternatives can be found in [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools) but may also be in [Service Desk Software](https://www.g2.com/categories/service-desk) or [Work Management Software](https://www.g2.com/categories/work-management). ## Best Paid & Free Alternatives to Ticketing As A Service - [ClickUp](https://www.g2.com/products/clickup/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Atera](https://www.g2.com/products/atera/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) - [Autotask](https://www.g2.com/products/autotask/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) ## Top 10 Alternatives to Ticketing As A Service Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Ticketing As A Service stacks up to the competition, check reviews from current & previous users in industries like Consulting, and find the best product for your business. ### 1. [ClickUp](https://www.g2.com/products/clickup/reviews) By ClickUp **Average Rating:** 4.6/5 **Total Reviews:** 13,126 ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate. Categories in common with Ticketing As A Service: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Bug Tracking](https://www.g2.com/categories/bug-tracking) **Compare:** [Ticketing As A Service vs ClickUp](https://www.g2.com/compare/clickup-vs-ticketing-as-a-service) **Compare ClickUp with other alternatives:** - [ClickUp vs ServiceNow IT Service Management](https://www.g2.com/compare/clickup-vs-servicenow-it-service-management) - [ClickUp vs Freshservice](https://www.g2.com/compare/clickup-vs-freshservice) - [ClickUp vs Atera](https://www.g2.com/compare/atera-vs-clickup) - [ClickUp vs Jira Service Management](https://www.g2.com/compare/clickup-vs-jira-service-management) - [ClickUp vs SolarWinds Service Desk](https://www.g2.com/compare/clickup-vs-solarwinds-service-desk) - [ClickUp vs SysAid](https://www.g2.com/compare/clickup-vs-sysaid) - [ClickUp vs Autotask](https://www.g2.com/compare/autotask-vs-clickup) - [ClickUp vs Jira](https://www.g2.com/compare/clickup-vs-jira) - [ClickUp vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-clickup) ### 2. [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) By ServiceNow **Average Rating:** 4.5/5 **Total Reviews:** 1,901 ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever. Categories in common with Ticketing As A Service: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Ticketing As A Service vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-ticketing-as-a-service) **Compare ServiceNow IT Service Management with other alternatives:** - [ServiceNow IT Service Management vs ClickUp](https://www.g2.com/compare/clickup-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Atera](https://www.g2.com/compare/atera-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk) - [ServiceNow IT Service Management vs SysAid](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid) - [ServiceNow IT Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Jira](https://www.g2.com/compare/jira-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-servicenow-it-service-management) ### 3. [Freshservice](https://www.g2.com/products/freshservice/reviews) By Freshworks **Average Rating:** 4.6/5 **Total Reviews:** 1,338 Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery. Categories in common with Ticketing As A Service: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Ticketing As A Service vs Freshservice](https://www.g2.com/compare/freshservice-vs-ticketing-as-a-service) **Compare Freshservice with other alternatives:** - [Freshservice vs ClickUp](https://www.g2.com/compare/clickup-vs-freshservice) - [Freshservice vs ServiceNow IT Service Management](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management) - [Freshservice vs Atera](https://www.g2.com/compare/atera-vs-freshservice) - [Freshservice vs Jira Service Management](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Freshservice vs SolarWinds Service Desk](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk) - [Freshservice vs SysAid](https://www.g2.com/compare/freshservice-vs-sysaid) - [Freshservice vs Autotask](https://www.g2.com/compare/autotask-vs-freshservice) - [Freshservice vs Jira](https://www.g2.com/compare/freshservice-vs-jira) - [Freshservice vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-freshservice) ### 4. [Atera](https://www.g2.com/products/atera/reviews) By Atera **Average Rating:** 4.6/5 **Total Reviews:** 1,217 Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model. Categories in common with Ticketing As A Service: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Ticketing As A Service vs Atera](https://www.g2.com/compare/atera-vs-ticketing-as-a-service) **Compare Atera with other alternatives:** - [Atera vs ClickUp](https://www.g2.com/compare/atera-vs-clickup) - [Atera vs ServiceNow IT Service Management](https://www.g2.com/compare/atera-vs-servicenow-it-service-management) - [Atera vs Freshservice](https://www.g2.com/compare/atera-vs-freshservice) - [Atera vs Jira Service Management](https://www.g2.com/compare/atera-vs-jira-service-management) - [Atera vs SolarWinds Service Desk](https://www.g2.com/compare/atera-vs-solarwinds-service-desk) - [Atera vs SysAid](https://www.g2.com/compare/atera-vs-sysaid) - [Atera vs Autotask](https://www.g2.com/compare/atera-vs-autotask) - [Atera vs Jira](https://www.g2.com/compare/atera-vs-jira) - [Atera vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/atera-vs-automation-anywhere-agentic-process-automation) ### 5. [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) By Atlassian **Average Rating:** 4.3/5 **Total Reviews:** 988 Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors. Categories in common with Ticketing As A Service: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Ticketing As A Service vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-ticketing-as-a-service) **Compare Jira Service Management with other alternatives:** - [Jira Service Management vs ClickUp](https://www.g2.com/compare/clickup-vs-jira-service-management) - [Jira Service Management vs ServiceNow IT Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management) - [Jira Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Jira Service Management vs Atera](https://www.g2.com/compare/atera-vs-jira-service-management) - [Jira Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk) - [Jira Service Management vs SysAid](https://www.g2.com/compare/jira-service-management-vs-sysaid) - [Jira Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-jira-service-management) - [Jira Service Management vs Jira](https://www.g2.com/compare/jira-vs-jira-service-management) - [Jira Service Management vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-jira-service-management) ### 6. [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) By SolarWinds Worldwide LLC **Average Rating:** 4.3/5 **Total Reviews:** 785 SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways. Categories in common with Ticketing As A Service: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Ticketing As A Service vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-ticketing-as-a-service) **Compare SolarWinds Service Desk with other alternatives:** - [SolarWinds Service Desk vs ClickUp](https://www.g2.com/compare/clickup-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Atera](https://www.g2.com/compare/atera-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs SysAid](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid) - [SolarWinds Service Desk vs Autotask](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Jira](https://www.g2.com/compare/jira-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-solarwinds-service-desk) ### 7. [SysAid](https://www.g2.com/products/sysaid/reviews) By SysAid **Average Rating:** 4.5/5 **Total Reviews:** 751 SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform. Categories in common with Ticketing As A Service: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Ticketing As A Service vs SysAid](https://www.g2.com/compare/sysaid-vs-ticketing-as-a-service) **Compare SysAid with other alternatives:** - [SysAid vs ClickUp](https://www.g2.com/compare/clickup-vs-sysaid) - [SysAid vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid) - [SysAid vs Freshservice](https://www.g2.com/compare/freshservice-vs-sysaid) - [SysAid vs Atera](https://www.g2.com/compare/atera-vs-sysaid) - [SysAid vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-sysaid) - [SysAid vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid) - [SysAid vs Autotask](https://www.g2.com/compare/autotask-vs-sysaid) - [SysAid vs Jira](https://www.g2.com/compare/jira-vs-sysaid) - [SysAid vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-sysaid) ### 8. [Autotask](https://www.g2.com/products/autotask/reviews) By Kaseya **Average Rating:** 4.2/5 **Total Reviews:** 614 Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements Categories in common with Ticketing As A Service: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Ticketing As A Service vs Autotask](https://www.g2.com/compare/autotask-vs-ticketing-as-a-service) **Compare Autotask with other alternatives:** - [Autotask vs ClickUp](https://www.g2.com/compare/autotask-vs-clickup) - [Autotask vs ServiceNow IT Service Management](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management) - [Autotask vs Freshservice](https://www.g2.com/compare/autotask-vs-freshservice) - [Autotask vs Atera](https://www.g2.com/compare/atera-vs-autotask) - [Autotask vs Jira Service Management](https://www.g2.com/compare/autotask-vs-jira-service-management) - [Autotask vs SolarWinds Service Desk](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk) - [Autotask vs SysAid](https://www.g2.com/compare/autotask-vs-sysaid) - [Autotask vs Jira](https://www.g2.com/compare/autotask-vs-jira) - [Autotask vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-autotask) ### 9. [Jira](https://www.g2.com/products/jira/reviews) By Atlassian **Average Rating:** 4.3/5 **Total Reviews:** 7,883 Jira is an issue and project tracker for teams building great software. Track bugs and tasks, link issues to related code, agile planning, and monitor activity. Categories in common with Ticketing As A Service: [Bug Tracking](https://www.g2.com/categories/bug-tracking) **Compare:** [Ticketing As A Service vs Jira](https://www.g2.com/compare/jira-vs-ticketing-as-a-service) **Compare Jira with other alternatives:** - [Jira vs ClickUp](https://www.g2.com/compare/clickup-vs-jira) - [Jira vs ServiceNow IT Service Management](https://www.g2.com/compare/jira-vs-servicenow-it-service-management) - [Jira vs Freshservice](https://www.g2.com/compare/freshservice-vs-jira) - [Jira vs Atera](https://www.g2.com/compare/atera-vs-jira) - [Jira vs Jira Service Management](https://www.g2.com/compare/jira-vs-jira-service-management) - [Jira vs SolarWinds Service Desk](https://www.g2.com/compare/jira-vs-solarwinds-service-desk) - [Jira vs SysAid](https://www.g2.com/compare/jira-vs-sysaid) - [Jira vs Autotask](https://www.g2.com/compare/autotask-vs-jira) - [Jira vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-jira) ### 10. [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) By Automation Anywhere **Average Rating:** 4.5/5 **Total Reviews:** 5,611 Automation Anywhere Enterprise is an RPA platform architected for the digital enterprise. Categories in common with Ticketing As A Service: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Ticketing As A Service vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-ticketing-as-a-service) **Compare Automation Anywhere Agentic Process Automation with other alternatives:** - [Automation Anywhere Agentic Process Automation vs ClickUp](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-clickup) - [Automation Anywhere Agentic Process Automation vs ServiceNow IT Service Management](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-servicenow-it-service-management) - [Automation Anywhere Agentic Process Automation vs Freshservice](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-freshservice) - [Automation Anywhere Agentic Process Automation vs Atera](https://www.g2.com/compare/atera-vs-automation-anywhere-agentic-process-automation) - [Automation Anywhere Agentic Process Automation vs Jira Service Management](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-jira-service-management) - [Automation Anywhere Agentic Process Automation vs SolarWinds Service Desk](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-solarwinds-service-desk) - [Automation Anywhere Agentic Process Automation vs SysAid](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-sysaid) - [Automation Anywhere Agentic Process Automation vs Autotask](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-autotask) - [Automation Anywhere Agentic Process Automation vs Jira](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-jira) ## Explore Articles - [Best ERP system for tech startups](https://www.g2.com/discussions/best-erp-system-for-tech-startups) - [What are the best financial fraud prevention platforms for travel and hospitality companies preventing account takeovers?](https://www.g2.com/discussions/what-are-the-best-financial-fraud-prevention-platforms-for-travel-and-hospitality-companies-preventing-account-takeovers) - [What are the best DataOps tools for reducing data delivery times?](https://www.g2.com/discussions/what-are-the-best-dataops-tools-for-reducing-data-delivery-times) - [What is the best vulnerability scanning tool for enterprise IT teams?](https://www.g2.com/discussions/what-is-the-best-vulnerability-scanning-tool-for-enterprise-it-teams) - [Which network management software offers the best real-time monitoring?](https://www.g2.com/discussions/which-network-management-software-offers-the-best-real-time-monitoring) - [Most recommended ERP software for small businesses](https://www.g2.com/discussions/most-recommended-erp-software-for-small-businesses) ## Spotlight Categories - [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) - [Security Compliance Software](https://www.g2.com/categories/security-compliance) - [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)