Top 10 ThriveDesk Alternatives & Competitors

Top 10 Alternatives to ThriveDesk Recently Reviewed By G2 Community

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Zendesk for Customer Service
By Zendesk
4.3/5
(6,699)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Reviewers say compared to ThriveDesk, Zendesk for Customer Service is:
Slower to reach roi
More expensive
Categories in common with ThriveDesk:
Help Desk
Live Chat

Tidio
By Tidio
4.6/5
(1,875)
Product Description
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.
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Reviewers say compared to ThriveDesk, Tidio is:
Slower to reach roi
Easier to admin
More expensive
Categories in common with ThriveDesk:
Help Desk
Live Chat

Front
By Front App
4.7/5
(2,418)
Product Description
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
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Reviewers say compared to ThriveDesk, Front is:
Slower to reach roi
More expensive
Categories in common with ThriveDesk:
Help Desk
Live Chat
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Freshdesk
By Freshworks
4.4/5
(3,695)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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Reviewers say compared to ThriveDesk, Freshdesk is:
Slower to reach roi
More expensive
Categories in common with ThriveDesk:
Help Desk
Live Chat

LiveChat
By Text
4.4/5
(793)
Product Description
Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.
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Reviewers say compared to ThriveDesk, LiveChat is:
Slower to reach roi
More expensive
More usable
Categories in common with ThriveDesk:
Help Desk
Live Chat

Help Scout
By Help Scout
4.4/5
(423)
Product Description
Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.
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Reviewers say compared to ThriveDesk, Help Scout is:
Slower to reach roi
Categories in common with ThriveDesk:
Help Desk
Live Chat

LiveAgent
By QualityUnit
4.5/5
(1,531)
Product Description
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
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Reviewers say compared to ThriveDesk, LiveAgent is:
Slower to reach roi
More expensive
Categories in common with ThriveDesk:
Help Desk
Live Chat

Zoho Desk
By Zoho
4.4/5
(7,341)
Product Description
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
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Reviewers say compared to ThriveDesk, Zoho Desk is:
Slower to reach roi
More expensive
Categories in common with ThriveDesk:
Help Desk
Live Chat

Salesforce Service Cloud
By Salesforce
4.4/5
(7,199)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
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Reviewers say compared to ThriveDesk, Salesforce Service Cloud is:
Slower to reach roi
More expensive
Categories in common with ThriveDesk:
Help Desk
Live Chat

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