# Top 10 ThriveDesk Alternatives & Competitors
**Average Rating:** 4.9/5
**Total Number of Reviews:** 97
Research alternative solutions to ThriveDesk on G2, with real user reviews on competing tools. Help Desk Software is a widely used technology, and many people are seeking quick, top rated software solutions with email to case, social media integration, and ai text generation. Other important factors to consider when researching alternatives to ThriveDesk include email and response time. The best overall ThriveDesk alternative is Zendesk for Customer Service. Other similar apps like ThriveDesk are Tidio, Front, HubSpot Service Hub, and Freshdesk. ThriveDesk alternatives can be found in [Help Desk Software](https://www.g2.com/categories/help-desk) but may also be in [Live Chat Software](https://www.g2.com/categories/live-chat) or [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation).


## Best Paid & Free Alternatives to ThriveDesk
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
  - [Tidio](https://www.g2.com/products/tidio/reviews)
  - [Front](https://www.g2.com/products/front/reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
  - [Freshdesk](https://www.g2.com/products/freshdesk/reviews)
  - [LiveChat](https://www.g2.com/products/livechat/reviews)
  - [Help Scout](https://www.g2.com/products/help-scout/reviews)
  - [LiveAgent](https://www.g2.com/products/liveagent/reviews)
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)

## Top 10 Alternatives to ThriveDesk Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how ThriveDesk stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Hospital & Health Care, and Consulting, and find the best product for your business.


  ### 1. [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
By Zendesk
**Average Rating:** 4.3/5
**Total Reviews:** 7,035
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.


Reviewers say compared to ThriveDesk, Zendesk for Customer Service is:
- Slower to reach roi
- More expensive
Categories in common with ThriveDesk: [Help Desk](https://www.g2.com/categories/help-desk), [Live Chat](https://www.g2.com/categories/live-chat)

**Compare:** [ThriveDesk vs Zendesk for Customer Service](https://www.g2.com/compare/thrivedesk-vs-zendesk-for-customer-service)
**Compare Zendesk for Customer Service with other alternatives:**
- [Zendesk for Customer Service vs Tidio](https://www.g2.com/compare/tidio-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Front](https://www.g2.com/compare/front-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs LiveChat](https://www.g2.com/compare/livechat-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Help Scout](https://www.g2.com/compare/help-scout-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs LiveAgent](https://www.g2.com/compare/liveagent-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Zoho Desk](https://www.g2.com/compare/zendesk-for-customer-service-vs-zoho-desk)
- [Zendesk for Customer Service vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zendesk-for-customer-service)

  ### 2. [Tidio](https://www.g2.com/products/tidio/reviews)
By Tidio
**Average Rating:** 4.6/5
**Total Reviews:** 1,960
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.


Reviewers say compared to ThriveDesk, Tidio is:
- Slower to reach roi
- Easier to admin
- More expensive
Categories in common with ThriveDesk: [Help Desk](https://www.g2.com/categories/help-desk), [Live Chat](https://www.g2.com/categories/live-chat)

**Compare:** [ThriveDesk vs Tidio](https://www.g2.com/compare/thrivedesk-vs-tidio)
**Compare Tidio with other alternatives:**
- [Tidio vs Zendesk for Customer Service](https://www.g2.com/compare/tidio-vs-zendesk-for-customer-service)
- [Tidio vs Front](https://www.g2.com/compare/front-vs-tidio)
- [Tidio vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-tidio)
- [Tidio vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-tidio)
- [Tidio vs LiveChat](https://www.g2.com/compare/livechat-vs-tidio)
- [Tidio vs Help Scout](https://www.g2.com/compare/help-scout-vs-tidio)
- [Tidio vs LiveAgent](https://www.g2.com/compare/liveagent-vs-tidio)
- [Tidio vs Zoho Desk](https://www.g2.com/compare/tidio-vs-zoho-desk)
- [Tidio vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-tidio)

  ### 3. [Front](https://www.g2.com/products/front/reviews)
By Front App
**Average Rating:** 4.7/5
**Total Reviews:** 2,507
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.


Reviewers say compared to ThriveDesk, Front is:
- Slower to reach roi
- More expensive
Categories in common with ThriveDesk: [Help Desk](https://www.g2.com/categories/help-desk), [Live Chat](https://www.g2.com/categories/live-chat)

**Compare:** [ThriveDesk vs Front](https://www.g2.com/compare/front-vs-thrivedesk)
**Compare Front with other alternatives:**
- [Front vs Zendesk for Customer Service](https://www.g2.com/compare/front-vs-zendesk-for-customer-service)
- [Front vs Tidio](https://www.g2.com/compare/front-vs-tidio)
- [Front vs HubSpot Service Hub](https://www.g2.com/compare/front-vs-hubspot-service-hub)
- [Front vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-front)
- [Front vs LiveChat](https://www.g2.com/compare/front-vs-livechat)
- [Front vs Help Scout](https://www.g2.com/compare/front-vs-help-scout)
- [Front vs LiveAgent](https://www.g2.com/compare/front-vs-liveagent)
- [Front vs Zoho Desk](https://www.g2.com/compare/front-vs-zoho-desk)
- [Front vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-front)

  ### 4. [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
By HubSpot
**Average Rating:** 4.4/5
**Total Reviews:** 2,920
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.


Reviewers say compared to ThriveDesk, HubSpot Service Hub is:
- Slower to reach roi
- More expensive
Categories in common with ThriveDesk: [Help Desk](https://www.g2.com/categories/help-desk), [Live Chat](https://www.g2.com/categories/live-chat)

**Compare:** [ThriveDesk vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-thrivedesk)
**Compare HubSpot Service Hub with other alternatives:**
- [HubSpot Service Hub vs Zendesk for Customer Service](https://www.g2.com/compare/hubspot-service-hub-vs-zendesk-for-customer-service)
- [HubSpot Service Hub vs Tidio](https://www.g2.com/compare/hubspot-service-hub-vs-tidio)
- [HubSpot Service Hub vs Front](https://www.g2.com/compare/front-vs-hubspot-service-hub)
- [HubSpot Service Hub vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-hubspot-service-hub)
- [HubSpot Service Hub vs LiveChat](https://www.g2.com/compare/hubspot-service-hub-vs-livechat)
- [HubSpot Service Hub vs Help Scout](https://www.g2.com/compare/help-scout-vs-hubspot-service-hub)
- [HubSpot Service Hub vs LiveAgent](https://www.g2.com/compare/hubspot-service-hub-vs-liveagent)
- [HubSpot Service Hub vs Zoho Desk](https://www.g2.com/compare/hubspot-service-hub-vs-zoho-desk)
- [HubSpot Service Hub vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-hubspot-service-hub)

  ### 5. [Freshdesk](https://www.g2.com/products/freshdesk/reviews)
By Freshworks
**Average Rating:** 4.4/5
**Total Reviews:** 3,762
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.


Reviewers say compared to ThriveDesk, Freshdesk is:
- Slower to reach roi
- More expensive
Categories in common with ThriveDesk: [Help Desk](https://www.g2.com/categories/help-desk), [Live Chat](https://www.g2.com/categories/live-chat)

**Compare:** [ThriveDesk vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-thrivedesk)
**Compare Freshdesk with other alternatives:**
- [Freshdesk vs Zendesk for Customer Service](https://www.g2.com/compare/freshdesk-vs-zendesk-for-customer-service)
- [Freshdesk vs Tidio](https://www.g2.com/compare/freshdesk-vs-tidio)
- [Freshdesk vs Front](https://www.g2.com/compare/freshdesk-vs-front)
- [Freshdesk vs HubSpot Service Hub](https://www.g2.com/compare/freshdesk-vs-hubspot-service-hub)
- [Freshdesk vs LiveChat](https://www.g2.com/compare/freshdesk-vs-livechat)
- [Freshdesk vs Help Scout](https://www.g2.com/compare/freshdesk-vs-help-scout)
- [Freshdesk vs LiveAgent](https://www.g2.com/compare/freshdesk-vs-liveagent)
- [Freshdesk vs Zoho Desk](https://www.g2.com/compare/freshdesk-vs-zoho-desk)
- [Freshdesk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-freshdesk)

  ### 6. [LiveChat](https://www.g2.com/products/livechat/reviews)
By Text
**Average Rating:** 4.5/5
**Total Reviews:** 810
Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.


Reviewers say compared to ThriveDesk, LiveChat is:
- Slower to reach roi
- More expensive
Categories in common with ThriveDesk: [Help Desk](https://www.g2.com/categories/help-desk), [Live Chat](https://www.g2.com/categories/live-chat)

**Compare:** [ThriveDesk vs LiveChat](https://www.g2.com/compare/livechat-vs-thrivedesk)
**Compare LiveChat with other alternatives:**
- [LiveChat vs Zendesk for Customer Service](https://www.g2.com/compare/livechat-vs-zendesk-for-customer-service)
- [LiveChat vs Tidio](https://www.g2.com/compare/livechat-vs-tidio)
- [LiveChat vs Front](https://www.g2.com/compare/front-vs-livechat)
- [LiveChat vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-livechat)
- [LiveChat vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-livechat)
- [LiveChat vs Help Scout](https://www.g2.com/compare/help-scout-vs-livechat)
- [LiveChat vs LiveAgent](https://www.g2.com/compare/liveagent-vs-livechat)
- [LiveChat vs Zoho Desk](https://www.g2.com/compare/livechat-vs-zoho-desk)
- [LiveChat vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-livechat)

  ### 7. [Help Scout](https://www.g2.com/products/help-scout/reviews)
By Help Scout
**Average Rating:** 4.4/5
**Total Reviews:** 431
Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.


Reviewers say compared to ThriveDesk, Help Scout is:
- Slower to reach roi
Categories in common with ThriveDesk: [Help Desk](https://www.g2.com/categories/help-desk), [Live Chat](https://www.g2.com/categories/live-chat)

**Compare:** [ThriveDesk vs Help Scout](https://www.g2.com/compare/help-scout-vs-thrivedesk)
**Compare Help Scout with other alternatives:**
- [Help Scout vs Zendesk for Customer Service](https://www.g2.com/compare/help-scout-vs-zendesk-for-customer-service)
- [Help Scout vs Tidio](https://www.g2.com/compare/help-scout-vs-tidio)
- [Help Scout vs Front](https://www.g2.com/compare/front-vs-help-scout)
- [Help Scout vs HubSpot Service Hub](https://www.g2.com/compare/help-scout-vs-hubspot-service-hub)
- [Help Scout vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-help-scout)
- [Help Scout vs LiveChat](https://www.g2.com/compare/help-scout-vs-livechat)
- [Help Scout vs LiveAgent](https://www.g2.com/compare/help-scout-vs-liveagent)
- [Help Scout vs Zoho Desk](https://www.g2.com/compare/help-scout-vs-zoho-desk)
- [Help Scout vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-help-scout)

  ### 8. [LiveAgent](https://www.g2.com/products/liveagent/reviews)
By QualityUnit
**Average Rating:** 4.5/5
**Total Reviews:** 1,538
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.


Reviewers say compared to ThriveDesk, LiveAgent is:
- Slower to reach roi
- More expensive
Categories in common with ThriveDesk: [Help Desk](https://www.g2.com/categories/help-desk), [Live Chat](https://www.g2.com/categories/live-chat)

**Compare:** [ThriveDesk vs LiveAgent](https://www.g2.com/compare/liveagent-vs-thrivedesk)
**Compare LiveAgent with other alternatives:**
- [LiveAgent vs Zendesk for Customer Service](https://www.g2.com/compare/liveagent-vs-zendesk-for-customer-service)
- [LiveAgent vs Tidio](https://www.g2.com/compare/liveagent-vs-tidio)
- [LiveAgent vs Front](https://www.g2.com/compare/front-vs-liveagent)
- [LiveAgent vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-liveagent)
- [LiveAgent vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-liveagent)
- [LiveAgent vs LiveChat](https://www.g2.com/compare/liveagent-vs-livechat)
- [LiveAgent vs Help Scout](https://www.g2.com/compare/help-scout-vs-liveagent)
- [LiveAgent vs Zoho Desk](https://www.g2.com/compare/liveagent-vs-zoho-desk)
- [LiveAgent vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-liveagent)

  ### 9. [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)
By Zoho
**Average Rating:** 4.4/5
**Total Reviews:** 7,843
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.


Reviewers say compared to ThriveDesk, Zoho Desk is:
- Slower to reach roi
- More expensive
Categories in common with ThriveDesk: [Help Desk](https://www.g2.com/categories/help-desk), [Live Chat](https://www.g2.com/categories/live-chat)

**Compare:** [ThriveDesk vs Zoho Desk](https://www.g2.com/compare/thrivedesk-vs-zoho-desk)
**Compare Zoho Desk with other alternatives:**
- [Zoho Desk vs Zendesk for Customer Service](https://www.g2.com/compare/zendesk-for-customer-service-vs-zoho-desk)
- [Zoho Desk vs Tidio](https://www.g2.com/compare/tidio-vs-zoho-desk)
- [Zoho Desk vs Front](https://www.g2.com/compare/front-vs-zoho-desk)
- [Zoho Desk vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-zoho-desk)
- [Zoho Desk vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-zoho-desk)
- [Zoho Desk vs LiveChat](https://www.g2.com/compare/livechat-vs-zoho-desk)
- [Zoho Desk vs Help Scout](https://www.g2.com/compare/help-scout-vs-zoho-desk)
- [Zoho Desk vs LiveAgent](https://www.g2.com/compare/liveagent-vs-zoho-desk)
- [Zoho Desk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zoho-desk)

  ### 10. [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
By Salesforce
**Average Rating:** 4.4/5
**Total Reviews:** 7,359
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.


Reviewers say compared to ThriveDesk, Agentforce Service (formerly Salesforce Service Cloud) is:
- Slower to reach roi
- More expensive
Categories in common with ThriveDesk: [Help Desk](https://www.g2.com/categories/help-desk), [Live Chat](https://www.g2.com/categories/live-chat)

**Compare:** [ThriveDesk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-thrivedesk)
**Compare Agentforce Service (formerly Salesforce Service Cloud) with other alternatives:**
- [Agentforce Service (formerly Salesforce Service Cloud) vs Zendesk for Customer Service](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zendesk-for-customer-service)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Tidio](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-tidio)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Front](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-front)
- [Agentforce Service (formerly Salesforce Service Cloud) vs HubSpot Service Hub](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-hubspot-service-hub)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Freshdesk](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-freshdesk)
- [Agentforce Service (formerly Salesforce Service Cloud) vs LiveChat](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-livechat)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Help Scout](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-help-scout)
- [Agentforce Service (formerly Salesforce Service Cloud) vs LiveAgent](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-liveagent)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Zoho Desk](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zoho-desk)


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