The Stone Edge Order Manager Reviews & Product Details

The Stone Edge Order Manager helps merchants effortlessly manage inventory, orders, and fulfillment through dozens of e-commerce platforms and online marketplaces like Amazon, eBay and more. It is an easy-to-use, customizable platform designed for multi-channel retailers.

Seller

Stone Edge Technologies

Discussions

The Stone Edge Order Manager Community

Languages Supported

English

Overview by

John Frazar (Order Management and eCommerce Operations Professional)

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JF

John F.

COO

Small-Business (50 or fewer emp.)

12/29/2022

"Stone Edge Does It All and Exceeds Expectations"

5/5

What do you like best about The Stone Edge Order Manager?

The Order Manager has incredibly robust features for a very low price point. The fact that it's open-source code makes it indefinitely flexible. This does everything needed for a typical e-commerce business or retail store. Review collected by and hosted on G2.com.

What do you dislike about The Stone Edge Order Manager?

It's so capable that sometimes that means the learning curve can be pretty steep. It's recommended that you have the company train you at first so you can get up and running very quickly. Review collected by and hosted on G2.com.

TR

Travis R.

E-commerce Growth Consultant / Client Hero

Marketing and Advertising

Small-Business (50 or fewer emp.)

3/29/2022

"Killer ecommerce workflow with local data"

4/5

What do you like best about The Stone Edge Order Manager?

Best bang for the buck complete e-commerce order management solution, hands down. The workflow and customizability are just not available at this price. I've used Stone Edge since 2007 in production and with my client accounts. Coupled with Quickbooks (local) it can run your entire e-commerce business completely and comprehensively with auto inventory reordering, bulk drop shipping, and automated order processing/printing. I still haven't come across an order management solution that was built so thoughtfully with a built-in roadmap for crawl, walk, run in regards to order processing. It has a built-in shipping service price shopper which helps keep fulfillment costs down and delivery on time. Review collected by and hosted on G2.com.

What do you dislike about The Stone Edge Order Manager?

It runs locally so it's not on the cloud. Support is hit or miss and you have to push them to get help. There are other 3rd party resources for support though. It does require an intermediate-level software nerd of some kind to set it up properly and it's worth it. I've seen client's set it up really poorly. They end up not using 90% of the awesome features that are key to running an SMB or Enterprise level e-commerce business. Review collected by and hosted on G2.com.

Recommendations to others considering The Stone Edge Order Manager:

It's great for website owners doing 1MM+. It's especially useful for merchants that are managing backorders and preorders, it has a great way to do that. It's a local database though so you have to access it onsite or use a VPN. Also, you need a dedicated computer to host the main database or server if you have 10+ users. It has an incredible workflow for managing backorders, preorders and the forecasted purchasing system is worth it's weight in gold. It has Amazon and Ebay integration to process orders coming in from those channels. The workflow is terrific overall from procuring products to the final shipment of customer orders. Stone Edge was created with a very thoughtful feature set from an industry legend, Barney Stone. Review collected by and hosted on G2.com.

What problems is The Stone Edge Order Manager solving and how is that benefiting you?

I used to manually capture and approve all orders then reorder inventory based on guesswork. After implementing Stone Edge, orders would just print out of the printer if they passed fraud, no address issues and we had warehouse stock. I setup the Stone Edge Forecasted Purchasing system and was able to automate purchasing saving time and only reordering items that were selling and in appropriate quantity. I built a 5MM/yr business personally with it and have helped other build 50MM+ businesses with Stone Edge since. Review collected by and hosted on G2.com.

AA

Anjonez A.

Executive

Small-Business (50 or fewer emp.)

9/14/2018

"SEOM Overview"

4.5/5

What do you like best about The Stone Edge Order Manager?

Stone Edge offers one of the better solutions as an OM/IM for an SMB. Stone Edge price point can't be touched, and out of the box has a lot of features that don't require much doctoring. Review collected by and hosted on G2.com.

What do you dislike about The Stone Edge Order Manager?

Since Stone Edge is a relatively small company, support and upgrades can be a little slow in coming. Review collected by and hosted on G2.com.

Recommendations to others considering The Stone Edge Order Manager:

I would recommend that you have an inhouse programmer/developer that can enhance features of SEOM to tailor for your company. Review collected by and hosted on G2.com.

What problems is The Stone Edge Order Manager solving and how is that benefiting you?

Complete end to end solution for managing or our inventory and orders. We've been able to customize certain features off it it with inhouse staff as well. We've been able to save money vs other solutions that may be more robust but have unnecessary features. Review collected by and hosted on G2.com.

UR

Verified User in Retail

Mid-Market (51-1000 emp.)

10/17/2018

"STON using cache server"

4/5

What do you like best about The Stone Edge Order Manager?

I use STON for web cache. So I can see cache advantage. STON helps improve hit ratio. Review collected by and hosted on G2.com.

What do you dislike about The Stone Edge Order Manager?

It is difficult to solve some problem. If I have a problem, I always have to contact STON manager. However He is kind, so I can solve a problem. Review collected by and hosted on G2.com.