The Harris Consulting Group Reviews & Product Details

Richard provided a week-long sales training to our solar-specific SaaS company. While new to the industry he did extensive research and provided practical strategies and effective role playing to our growing B2B sales org. Review collected by and hosted on G2.com.

Richard is very personable and professional, giving practical sales advice that is easily actionable. Review collected by and hosted on G2.com.

I learned a lot through this class. Every sales trainer is different and you never know what to expect but Richard did a great job. He was engaging and took the time to unpack questions that our team had as we went through training. Sometimes trainers do not acknowledge that specific industries have specific eccentricities to their sales process so it was nice that he did not assume anything and gave us time to share our input on situations too. I have used a lot of what I learned each day and feel more confident in the sales process.

We worked for multiple days and over the course of a few weeks to drive home each topic. Review collected by and hosted on G2.com.

I liked that the training felt personalized and built on itself each session. Review collected by and hosted on G2.com.

Attended a two-session course on N.E.A.T sales training techniques. Review collected by and hosted on G2.com.

Richard is excited to take on any tough question, objection, or sales scenarios you want to throw at him. His no-nonsense approach to sales is direct, straightforward, and confident, but he is the first one to open himself to differing opinions and tactics. Review collected by and hosted on G2.com.

Richard came in and did an hour long lunch and learn for our salesteam. We fired question after question at him and he gave us fantastic feedback. Review collected by and hosted on G2.com.

I like that Richard does not have an agenda in his training and asks clarifying questions to make sure he is meeting our needs. Review collected by and hosted on G2.com.

Richard came to our office for a one day training session with our sales team. For some of our team, this was their first formal sales training. Review collected by and hosted on G2.com.

Richard's curriculum and content is brilliant. The handbook is a great foundation for any sales professional and something that our team members still use and reference today. However, what I liked most of all was Richard's flexibility in listening to our team's pains as they were uncovered during the day and then doing small breakout sessions to dive into these and find solutions. Regardless of the pain or obstacle our team presented, Richard was able to work through it with us and help us come to a solution. Review collected by and hosted on G2.com.

Richard's N.E.A.T. training describes basic concepts around mindset, open- and close-ended questions, types of motivation, looking at how buyers perceive risk. Whether you're a newbie or experienced, he gets you focused on what works. He blends role plays with discussion.

Highly recommended. Review collected by and hosted on G2.com.

He responds to questions during training. Review collected by and hosted on G2.com.

Richard did a sales consultation on cold calling for our SDR's. He was obviously committed to our group and dug right into our value adds and scripts for cold calling. He easily adjusted to our environment and nuances, and his suggestions have proven to bear fruit with getting prospects on the line. I'd definitely work with Richard again. Review collected by and hosted on G2.com.

I like Richard's suggestions on combatting objections and getting prospects on the line. Review collected by and hosted on G2.com.

Richard helped provide insights into how to successfully lead a discovery call. His wisdom and expertise will leave you in a better position to sell more. Review collected by and hosted on G2.com.

His authenticity is pure! He doesn't bs; he's a straight shooter. Review collected by and hosted on G2.com.

I recently took N.E.A.T. Selling. Review collected by and hosted on G2.com.

It gave me great actionable steps to include in my sales process. I've already used many of his recommendations, and it's always a good sign when your prospects says "good question." Review collected by and hosted on G2.com.

Wow, Richard is really an A+ guy. I reached out to him - out of the blue - to seek his advice. Not only did Richard accept my call; he spoke with me for thirty minutes, answered my questions, made suggestions, and offered sound advice. He provided me with so much value in our conversation that it will positively impact my career forever. Review collected by and hosted on G2.com.

Richard is a wealth of knowledge. He provided me with more value than I could have asked for. He not only answered my questions but provided me with stories and examples to back up his answers. He also provided additional insight allowing me to think of ideas that previously never came to mind. Review collected by and hosted on G2.com.

I reached out to Richard to get advices on where to take my business and he very kindly accepted to take 30 min to discuss with me. Richard really understood my specific challenges and helped me visualising how to bring my business where I want to take it. He offered so much help and made me realise where I could develop. If you have the chance to talk with Richard, take it! Review collected by and hosted on G2.com.

I loved how approachable and friendly Richard was, even with a very busy schedule and a power outage happening in California at the time. Review collected by and hosted on G2.com.

I've followed RH for years, gathering advice and reading content from him. He was the coach for a software company I bought from in 2016, and you could tell Richard just knew how to make sales reps more successful. Review collected by and hosted on G2.com.

What I feel differentiated you from other sales coaches out there and is your really-real, authentic, RAW approach. Not everyone has infinite confidence. You appeal to the naturals but also make a point to include those who have to work extra hard to be any good. It's an under-served community. You're so appreciated out here. Review collected by and hosted on G2.com.

We were having a quarterly QBR and Enablement session and I wanted to take a day with a " Back to Basics Training" Richard delivered exactly what we needed and I was impressed with the research he did on our company and market and his ability to bring context to the training Review collected by and hosted on G2.com.

Breadth of knowledge on sales and prospecting methodologies and their ability to take their NEAT approach and make it fit into our existing framework and sale process in our training discussions. Interactive, involved the Audience, kept us on time and tool appropriate breaks. The Day went by fast Review collected by and hosted on G2.com.

I've used Richard's training at multiple companies to help us shape our lead generation efforts with our SDR teams as well as outside sales executives. He helped us examine our process, tune it up, as well as train the team on the NEAT methodology which had an immediate impact on our selling efforts. Review collected by and hosted on G2.com.

The methodology is immediately effective with the team. Richard's style is very engaging, humble, practical and resonates very well with the team members. He also brings a healthy dose of "been there, tried that" reality to the table to help team members cut through the barriers on what they might "want to do" versus what really works and delivers results in the real world. Review collected by and hosted on G2.com.

I've known Richard for several years and have relied on him for advice on sales and sales leadership several times. Most recently, Richard set aside time to help my colleagues and me with a project wherein we created a pitch for a new product. His guidance was invaluable. Richard asked tons of questions and kept us on track. Review collected by and hosted on G2.com.

There are two things about Richard's style that we found valuable. The first is that he is his direct and honest. No words wasted. We also appreciated the fact that Richard uses stories. He teaches selling with stories and uses them in his training. Nothing makes a lesson stick like a good story! Review collected by and hosted on G2.com.

After having Richard come to the organization I work at he helped with the confidence to just talk and reach out without fear of rejection. I beat the daily record at my org for most meetings set ins day after 2 work days in his training for corporate B2B sales. Review collected by and hosted on G2.com.

Mindset. The parent to child egos and understanding the psychology and sociology of sales outreach to push empathy to be human Review collected by and hosted on G2.com.

Richard was brought on - with short notice! - to help us improve our team's success at opportunity creation. We had experienced a slump and needed more pipeline opps at a critical time in the year. In addition, we were gearing up for a major trade show, and wanted maximum impact in setting meetings in advance of the event. We wanted to turn things around quickly and Richard definitely helped us do that. Our team was able to bounce back quickly, and began setting new performance records the following month! Review collected by and hosted on G2.com.

Richard was adaptable to our needs and our ambitious timeline. He delivered CONCRETE tools that our team was able to apply the DAY AFTER. We credit him with enabling us to create a string of breakthroughs in the days and weeks following our training. Review collected by and hosted on G2.com.

Richard provided sales training for our sales development team at our Sales Kickoff, reviewing objection handling, intros, call to actions, battling a gatekeeper, qualifying, etc. Review collected by and hosted on G2.com.

Richard likes to have his customers challenge him. Whether it be on a technique or a belief that he supports, he wants there to be dialogue around why that belief/technique is or isn't the right thing to do. He's not forcing everyone to agree with him, but more so looking to get everyone thinking about how they can best improve their craft. Review collected by and hosted on G2.com.

Richard helped me redo my resume which earned me MANY more call backs from companies. He also helped with answers to interview questions which I had trouble answering. Furthermore, he provided a word to my (now) boss during the interview process which helped a lot; I was able to make a joke to my (now) boss while interviewing that Richard told me to make. Review collected by and hosted on G2.com.

Personal attention. Richard's accessibility. Mr. Harris also showed vulnerability, and we spoke about things outside of work. The talk about things outside of work helped us connect, and I'd trust Richard with anything. Review collected by and hosted on G2.com.

I reached out to Richard to ask his expert advice on what my additional sales training would best compliment my career. We have been connected on Linkedin for years but never had a conversation until now. Review collected by and hosted on G2.com.

We spoke for 30 minutes, in a collaborative peer-to-peer conversation. He helped me identify the areas I can improve on with both resources from Harris Consulting and other outside sites/agencies. I liked that from the start this wasn't a "sales call" this was two people having a conversation about how to be better at what I love to do. Review collected by and hosted on G2.com.

Harris Group did a day long session of training for our CSM team. Review collected by and hosted on G2.com.

Richard was able to use many of the parts of his sale training related to engaging people, types of personalities, how to handle objections, etc. for training of the CSM team. They all found the day to be very constructive. Addiitonally, The Harris Group provided post-training support for both the team and individuals. Review collected by and hosted on G2.com.

Richard shared this vast knowledge/tips and tricks around earning the right to ask questions while utilizing "NEAT"/ open ended questions to find the pain. Richard also shared the psychology around selling, This is for a team of Sales Development reps and we needed a build a solid foundation for quality prospecting and qualification. Review collected by and hosted on G2.com.

Two areas actually: 1) We live on the "Respect Contracts " to set the agenda and outcome for every call. It matters and avoids any mystification on the customer side on what the call is about. 2) Understanding the "question behind the question". Richard shared what to listen for and how to layer our questions to find the what is truly behind any question or objection Review collected by and hosted on G2.com.

The Harris Consulting Group performed sales training for 2 Teams - Global Sales and Global Inside Sales. The training has helped us implement the NEAT Sales Process for global sellers and inside sellers. Driving 1 single process for all to follow. Review collected by and hosted on G2.com.

Industry Leading Expertise in sales process and training to deliver high-performing sales teams. Review collected by and hosted on G2.com.

Establish a sales methodology. Initiate the first ever sales training for a seasoned sales group Review collected by and hosted on G2.com.

Richard's program was flexible and made use of the most up to date best practices and techniques. He took time to help architect the right program for our team. Review collected by and hosted on G2.com.