Central Reviews & Product Details

My company has been using Team Central since its inception, and we heavily rely on the application for complex integration needs. I am our company's sys admin for Team Central, managing configuration, day-to-day support, and troubleshooting integration errors across systems. We integrate Team Central with multiple SaaS products such as Microsoft Dynamics and Active Directory, Oracle's Netsuite and OpenAir, and Degreed just to name a few. The platform handles multiple encryption types, various access types, and everything from standard API calls to SFTP transfers. Team Central leverages Microsoft Azure, which allows for convenient message monitoring, helping us to get ahead of any errors that might be occurring due to faulty data entry by end users. Team Central also has a low-code/no-code front-end that gives users with little development experience (myself included) the tools they need to succeed. Review collected by and hosted on G2.com.

Coming from an organization that used SFTP transfers for all integrations across SaaS products, I am very pleased with how this product and have very little negative to say. Team Central is a small organization currently and could benefit from growing their customer base. Review collected by and hosted on G2.com.

I like the pre-built integrations that we can chose from and the the time that the team puts into updating the UX based on feedback. We have had an issue with a UKG integration for years that was solved with Central in a few weeks. Review collected by and hosted on G2.com.

The Central UI does not currently allow the user to search for a record by a characteristic. I must open each record that was processed that day unless I have access to the database which will not included in the security profile for all users. Review collected by and hosted on G2.com.

I enjoyed working with my Project Manager, Patrick Sawyer, and how responsive he and his team were to all of the speed bumps we ran into in getting our system set up. NCT is a growing small business, and we have grown large enough to do business with more corporations that utilize EDI connected to an ERP system. We are learning ourselves the capabilities of our new ERP system, and had little to no knowledge of EDI when we bought the system. TeamCentral talked me though the EDI process in a way that was understandable to me, was honest when they weren't sure of a solution, and worked hard to find that solution and keep me updated every step of the way. I liked how open and honest my project manager was - because it helped give my staff here realistic expectations about what was going on. He also helped me talk to them about what was going on in an understandable way. Overall, I enjoyed the open and honest relationship I had with my project manager, how much I learned from them about the proces itself, and their drive to learn themselves and solve problems in a quick and efficient manner. Review collected by and hosted on G2.com.

I suppose my only dislike is something you can't get away from with a startup small business - in that they are still learning. If we had gone with a company more experienced with EDI file transfer and our ERP system I may have been able to get more expert advice rather than a mutual learning experience. I don't know that I'm necessarily upset about that because the customer service experience was so great - but if I had to pick something it would probably be that lack of expertise. Review collected by and hosted on G2.com.

Central's monitoring app is very useful to find and resolve any errors with our integrations. Their team is very knowledgable, kind, and easy to work with. We use Team Central daily so it has been a game changer to be able to see and resolve errors on our own. Review collected by and hosted on G2.com.

I wish there was an easier way to find the exact message for an error log without diving into the code response. I believe they are working to provide a more streamlined report. Review collected by and hosted on G2.com.

They have excellent customer support. They are a great group of people who are very responsive to customer needs. They are passionate about their product and are actively working to evolve and enhance it. The team has been willing to partner with us to build new connectors to extend the tools ability to integrate with additonal systems. Review collected by and hosted on G2.com.

Product is still new and on the less mature side. There are not a lot of people in the marketplace who have experience with the tool, so it's not easy to find people who can create new integrations with it. Review collected by and hosted on G2.com.

They were really easy to work with and great with communication & followup. Review collected by and hosted on G2.com.

I can't think of any downside of using Team Central- they exceeded our expectations! Review collected by and hosted on G2.com.

Working with Central significantly reduces the implementation timeline. We do not spend weeks integrating or gaining insights from data across disparate systems. Review collected by and hosted on G2.com.

Not every client is familiar with Central's technical concept, so it takes more time to gain buy-in at the start. Review collected by and hosted on G2.com.

Communication is fantastic! All requests answered in a timely manner, even when the hours dictate they should not Review collected by and hosted on G2.com.

An easier interface for customers to solve their own problems may be helpful Review collected by and hosted on G2.com.

Most of our needs centered around getting SAP Ariba to talk to Netsuite for a client. The team at TeamCentral were really good at taking us through the process, including testing. 99% of what we needed was in the pre-built connectors, and the 1% that was not they will provide a custom integration servicer for that. Review collected by and hosted on G2.com.

Early stage company challenges with standard vendor agreements, but otherwise great to work with. Review collected by and hosted on G2.com.

User-Friendly Interface: Offers a visually intuitive, drag-and-drop interface that simplifies the integration process, even for non-technical users. Review collected by and hosted on G2.com.

Would like to see an expanded connector library. Review collected by and hosted on G2.com.