TimeClock Plus by TCP Reviews & Product Details

I like that Timekeeping and Substitute Management are housed within one system. One platform streamlines payroll process and reduces the need to navigate between different software. Review collected by and hosted on G2.com.

TCP still requires significant improvements, many of which were previously promised but have not yet been implemented. Review collected by and hosted on G2.com.

The integration via API with Oracle HCM is fantastic, and is fantastic the integration with Oracle Time and Labor via APIs as well.

very easy to use. so intuitive.

I want to add as well that the support team investigate every single request or incident to solve it as soon as they can. Review collected by and hosted on G2.com.

the application doesn't have the integration via API to get the schedules, it must be via txt file, it would be awesome if they develop this part. Review collected by and hosted on G2.com.

We like that everything can be digital, calculated time cards, reports can be exported into spreadsheets, and customizable to meet our payroll needs. Review collected by and hosted on G2.com.

TCP is not compatible with our financial software to automate our payroll procedure and performance. We still do a lot of manual data entry, even though we are not using paper time sheets. We are not able to get some customizations added into a specific report that we need in the "period" report. It only gives us 2 options in the break out job codes when I need 6. I have to run multiple reports to collect all of the information I need, therefore it is not saving me any time or paper. I have messaged support a couple of times and have had no response. Review collected by and hosted on G2.com.

I really appreciate the biggest benefit of TimeClock Plus by TCP, which is the web-based management that allows us to manage centrally all of our hardware clocks and integrate directly into our existing badging system. I love that we can automatically deploy firmware to every clock across the school district, reboot all of the clocks, and make configuration changes centrally all at the same time. The initial integration was very easy and flowed very smoothly, and the vendor did a perfect job with training and integrating the system into our existing environment. The ease of use, management, integration into our existing badging system, the clock interface, and the hardware maintenance are all excellent, which is why I give a 10 out of 10 recommendation. Review collected by and hosted on G2.com.

The only thing I would say that could be improved would be the integration into Skyward Q. Review collected by and hosted on G2.com.

TimeClock Plus has been easy to use and includes many of the calculation tools I was looking for. We annualize employment contracts for our 180-day employees, and the contract reporting is essential for keeping everything easy to track. We’ve also implemented the geofencing options for certain employment groups so they can clock in and out as needed at offsite locations, which has made job tracking and hours much easier. Additionally, we launched the sub-calling automation, and it has streamlined both our leave request process and our sub-calling needs. Review collected by and hosted on G2.com.

At times, there are so many options in the settings that I forget just how powerful the software can be. I wish TCP offered more tips and reminders to me so I could be reminded of the options they have. Monthly webinars (with an option to view the recording afterwards) are so beneficial. Review collected by and hosted on G2.com.

TCP has been amazing to work with. The implementation team has gone above and beyond to help with our implementation. They have been very patient with our lack of knowledge and always willing to give advice. The incredibly large amount of features this program can be overwhelming. Support has been quick to respond and always on point. We have about 600 employees on TCP at this time and are getting ready to bring on another 200 but we are comfortable when we roll it out due to the tremendous support from the implementation team. Review collected by and hosted on G2.com.

The only negative I would say about TCP is the support ticket system. I find it difficult when I have multiple cases open to keep them straight through email. The ticket numbers are not on the email and there is not a support portal where I can review them. They like to have reviews after they close the case but there is no information included with the email requesting the review. Review collected by and hosted on G2.com.

The website is rarely down and when it is for maintenance, it is always outside of normal business hours. Review collected by and hosted on G2.com.

I don't feel like it is very user-friendly. I have been using TCP for 3.5 years now and still am not familiar with some functions. I wish it would do more to help with scheduling as that would save me hours each month. I have chatted with representatives several times and still don't find TCP as a useful tool for scheduling. I also have found my tardy reports to be inaccurate at times so I end up going through individual timecards myself. Review collected by and hosted on G2.com.

I like the ease of use of TimeClock Plus by TCP once it has been learned, and I also appreciate the ability to make adjustments relatively quickly. It provides a unified platform for all employees to clock in and out and allows for time off requests to be approved in a timely manner by the correct managers. Review collected by and hosted on G2.com.

It's a very robust platform and could be scaled down for clients that don't need all the bells and whistles of it. I'd say the initial setup was intermediate; it helps when the implementation agent is well-versed in the product. Follow-up was a little more difficult. Review collected by and hosted on G2.com.

I use TimeClock Plus by TCP for tracking hours for payroll and project hours. It's quick, which is a real time saver, and allows edits while tracking those edits. I like that it is quick, accurate, and easy to use. The interface is very simple and clean, so I can see at a glance what's happening with hours, which is a big plus for me. The reports function is also a huge asset. It's satisfying that it does what I need it to do and quickly. Review collected by and hosted on G2.com.

The one thing is that salaried employees show up in the Individual Hours even if Exclude salaried is checked, but that might be a set up issue. Review collected by and hosted on G2.com.

I appreciate TimeClock Plus by TCP for its ability to manage a large roster of employees, especially since many hold multiple positions and need their labor hours organized by job code and specific events. I like how it automatically applies shift minimum hours and allows a wide range of settings to be adjusted for each employee's profile, accommodating different business needs and applicable labor laws across multiple states. The flexibility to apply nuanced settings, like geofencing rules tailored to individual employees based on their roles or work locations, is a standout feature for me. This has led to fewer errors with employees clocking into incorrect positions or events, reducing the need for manual adjustments during payroll processing. Review collected by and hosted on G2.com.

I think the most useful thing would be if I could re-send employee activation emails on my end. As it is, I have had to reach out to TCP support each time this was needed. Support has been helpful but this feels like an unnecessary step in the process. It's also unclear to me if I update an employee's email address if TCP would send them a new activation email automatically. So maybe if there was a way to log any communications from TCP to the employee. Review collected by and hosted on G2.com.