Synup Reviews & Product Details

Our clients want to know whether people are taking an interest in their business, so I like being able to look at profile activity alongside the visibility work. Synup gives us a way to review that activity over time and bring something concrete to the conversation. For a contractor, that opens up a more useful discussion about enquiries and estimates than just talking about where they appear in search. Review collected by and hosted on G2.com.

I'd like more room to add the client's own context to the reports, such as whether it was a quiet week or they were already fully booked. The numbers are easier to explain with that information beside them. Review collected by and hosted on G2.com.

I like having somewhere to come back to for the everyday listing work. A website project or video can take a lot of attention, but a client's business information still needs looking after in the meantime. Synup gives us a place to check those details and make updates. It's useful for the less visible work that still matters to someone trying to reach the business. Review collected by and hosted on G2.com.

I'd appreciate a shorter summary of what needs attention when I come back to an account. Something I could quickly work through before moving on to the next client. Review collected by and hosted on G2.com.

I like being able to read what customers are actually saying about a business alongside the work we're doing for it. A client can tell us what they want to be known for, but the reviews show what people remember. Having that feedback together in Synup gives us useful context when we're thinking about the messaging. Sometimes the detail in a review is more helpful than the overall star rating. Review collected by and hosted on G2.com.

I'd like an easier way to collect a few relevant reviews and add our own notes before sharing them with a client from within the portal. That would make it more useful during planning discussions. Review collected by and hosted on G2.com.

A homeowner looking for a small repair needs different information from someone planning a full replacement. I like being able to work on the business descriptions and service details in Synup so a contractor's listings explain the kind of work they take on. Just having the company name and phone number there doesn't tell the whole story. It gives us something practical to look after for clients who are busy out on jobs. Review collected by and hosted on G2.com.

I'd welcome more examples of how to describe different contractor specialties, better posts and offers in this niche. The wording matters when two services sound similar to a homeowner but involve very different work. Review collected by and hosted on G2.com.

We asked Synup for a review approval feature because it was important to a client we were looking to do more work with. They turned it around in a couple of days. That really stood out. We had a meaningful upsell opportunity, and their willingness to move quickly helped us close it. It's a good feeling when you explain why something matters to your business and the team follows through quickly. Review collected by and hosted on G2.com.

so far so good. lovin it. Also, I'd like a simple way to follow the progress of feature requests inside the platform. Review collected by and hosted on G2.com.

What I like is being able to work through a client's locations without treating every branch as though it's identical. The branding may be the same, but opening hours, phone numbers and website links can be different. When we're managing several businesses, those are the details that take concentration. Synup gives us a consistent place to review and update them, which makes the work easier to keep organised as we move between clients. Review collected by and hosted on G2.com.

I'd like more flexibility in how the overview is laid out. My preference would be to see each client's locations and the items needing attention together, with fewer clicks to get into the details. Review collected by and hosted on G2.com.

The useful part for us is checking the business details people might find after seeing a client's advertising. Someone can see an ad and then search for the business separately, so the local listings deserve attention too. Synup gives us a place to review the phone number, website link, address and opening hours for the locations involved. We can make corrections and check the listing status instead of assuming an update is already live everywhere. I like having that work included in the preparation, while there's still time to follow up on anything outstanding. Review collected by and hosted on G2.com.

I’d like a clearer explanation of what’s holding up a listing update and whether there’s anything we need to do. That would make it easier to keep clients informed. Review collected by and hosted on G2.com.

I like being able to look back at how our profiles are performing over time. With several offices, it's easy to get caught up in keeping everything updated and never stop to see what's changing. Synup gives us a way to check that alongside the regular work. For urgent care, people need to find the right office and know when it's open, so getting those basics right matters to us. Review collected by and hosted on G2.com.

We're still working on growth. Having Synup and keeping up with the basics hasn't been enough on its own, so there's more work for us to do beyond maintaining our profiles. If there was a way to manage our website through this it would make life lot easier. Review collected by and hosted on G2.com.

We put a lot of care into how a client's business looks and sounds. Their local profiles are part of that too. What I like about Synup is having a way to work on those details, from the business description to the logo and photos, alongside the rest of what we're doing for them. Those aren't always the most exciting jobs, but they matter when someone is discovering that business for the first time. Review collected by and hosted on G2.com.

I have been asking for a roadmap page in their product and an option to request feature. Still not done. Review collected by and hosted on G2.com.

I like being able to ask Sydekick to put a post together instead of starting with a blank page. I can tell it which client it's for and what we want to say, then review and adjust the draft. When I'm switching between social content and PPC work, having that first version ready is a real help. It feels like having an assistant I can hand a task to while I get on with something else. Good job folks. Review collected by and hosted on G2.com.

Sydekick can take a little longer than I'd like sometimes. The good thing is I can leave it working, get on with something else and come back to the result. I don't have to sit there waiting. Review collected by and hosted on G2.com.