NOTHING as the company does not pay their commissions Review collected by and hosted on G2.com.
LOCAFY: UNPAID COMMISSIONS AND DISGRACEFUL TREATMENT
I brought substantial business to Locafy and expected them to honour our written commission agreement. They paid the first commission, then failed to pay further agreed commissions owed to my company despite repeated written requests.
I consider their treatment of me and my company, Unique Point Marketing, disgraceful. I strongly advise anyone considering a commercial relationship with Locafy to read this account carefully.
I hold the contracts, written agreements and detailed correspondence supporting my account. This includes my many requests for payment under our agreement. I am prepared to substantiate what I have written here and supply other proof.
My relationship with Locafy began approximately 18 months ago through an introduction from one of their representatives. I initially dealt with their CEO, Gavin Burnett, and later their CFO, Melvin Tan.
At the beginning, Gavin was polite and helpful. I signed clients in Sydney up to their services and introduced substantial accounts to them.
Their Localizer product initially showed some results. As the relationship progressed, obtaining answers and support became increasingly difficult. I repeatedly had to approach different people within Locafy to get assistance with questions about the services we were purchasing for our clients.
The situation continued to deteriorate. As the business introducing those clients, I needed reliable support and clear answers. Constantly chasing assistance was unacceptable. Then I was told by people who know them that they actually fired the very people that were supposed to help me and my clients for dishonest behavior.
The most serious issue involved a substantial account I introduced through a client in the United States, involving the biggest US insurer.
Our company entered into a detailed written agreement with Locafy and the Digital company that was looking after the insurance agents directly.
A detailed commercial arrangement was signed and our commissions were to be paid each month.
Locafy made the first commission payment to our company. It amounted to tens of thousands of dollars.
Then the payments stopped.
Further commissions owed under our agreement still remain unpaid, despite my repeated written requests for Locafy to honour its commitments.
I introduced the business in good faith. We documented the arrangement. Locafy paid the initial months commission. I expect them to honour the continuing commission obligations under our agreement.
I should not have to repeatedly chase agreed payments after bringing valuable business to the company. I regard their handling of this matter as underhanded and commercially unacceptable.
I expected far better from a company listed on Nasdaq. My experience has destroyed my trust in Locafy and its treatment of business partners.
I have since spoken with other businesspeople who have described similar concerns about their dealings with Locafy. They are willing to discuss their own experiences.
My account concerns what happened to me and my company. I have the documentation to support it.
Before introducing YOUR clients, contacts or valuable accounts to Locafy, speak to existing partners about how the company handles its commitments. Examine the evidence and make an informed decision. It seems that even a solid contract will work with them.
You are welcome to contact Unique Point Marketing and ask for Tony. I am prepared to provide relevant documentation supporting my account and put you in touch with others willing to discuss their own dealings.
Locafy should honour our written agreement, pay the commissions owed and address this complaint directly.
Based on how Locafy treated me and my company, I do not recommend them to anyone at all.
Tony Bulic Unique Point Marketing Review collected by and hosted on G2.com.
