--- title: Synup Reviews meta_title: 'Synup Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 315 reviews by the users' company size, role or industry to find out how Synup works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 315 scale: '5' date_modified: '2026-07-17' parent_category: name: Local Marketing url: https://www.g2.com/categories/local-marketing --- # Synup Reviews **Vendor:** Synup **Category:** [Local Listing Management Software](https://www.g2.com/categories/local-listing-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 315 ## About Synup Synup is a local marketing platform built for agencies and resellers. Agencies use Synup to deliver listings, reputation, and social media management for thousands of client locations, build local SEO into their own products with the Synup API and MCP server, white-label every surface under their own brand, and run agency operations from the same platform they use to deliver client work. It replaces the fragmented stack that agencies typically cobble together to deliver local SEO at scale. Listings Management Sync business information across Google, Apple, Bing, Facebook, and every major listing platform. Bulk edits push across thousands of locations in a single action. Track listings indexing across every platform to confirm each client location is actually live in search, not just submitted. Most listing tools stop at confirming the push. Synup tracks whether the data is indexed and visible to searchers. Reputation Management Monitor reviews across Google, Facebook, and every major review site. Respond using AI-generated drafts that match each client's brand voice. Send review request campaigns over email and SMS to grow review velocity for every client location. Social Media Management Tool Schedule posts across Google Business Profile, Facebook, Instagram, and LinkedIn for hundreds of locations in one workflow. AI generates localized content per location so every post feels native to its market instead of looking like the same campaign copy-pasted everywhere. Local SEO Analytics Track local rankings, GBP performance, and review sentiment for every client location. Reporting runs across the full client portfolio without spreadsheet exports or stitching data between tools. Local SEO Tools API Build local SEO into your own product. Agencies, platforms, and SaaS companies use the Synup API to power listings sync, review management, and GBP automation inside their existing applications. Headless and built to scale across millions of locations. Synup MCP Server Connect Synup to Claude, ChatGPT, and any MCP-compatible AI assistant. Agencies use the MCP server to query listings, pull review data, and manage client locations through conversational AI workflows instead of clicking through dashboards. Included for existing customers. White-Label Everything Every Synup tool, dashboard, and client report can be fully white-labeled under your agency's brand. Custom domains, your logo, your colors, your client-facing experience. Your clients never know Synup is in the stack. Agency Operations Beyond the core local SEO tools, Synup gives agencies a full operating layer to run their business from one platform. Offer essential local SEO tools to all your SMB clients at no extra cost -Forecast churn risk using client health scores and usage patterns -Build a single source of truth for all client information, enriched with AI-powered fields -Capture and enrich leads instantly using AI-powered prospecting tools -Manage sales pipelines with custom stages for marketing services and retainers -Track tasks and deliverables across marketing campaigns -Create and send invoices directly from Synup and automate your billing workflows Synup is the operating system agencies run their local SEO business on. The core tools handle client delivery, the API and MCP server let agencies extend Synup into their own products, and the white-label layer keeps every surface under your brand from the first click to the final invoice. ## Synup Pros & Cons **What users like:** - Users praise Synup for its **ease of use** , allowing effortless management of reviews and online presence across platforms. (90 reviews) - Users find Synup to be very **helpful** for managing online presence and reviews effortlessly across various platforms. (63 reviews) - Users value the **effective review management** capabilities of Synup, enhancing their online reputation effortlessly. (60 reviews) - Users commend Synup's **responsive customer support** , enhancing their experience by providing timely assistance and effective solutions. (59 reviews) - Users value the **centralized management** of Synup, appreciating its robust tools for multi-location business support. (50 reviews) - Users value the **convenience** of Synup for managing social media, local listings, and enhancing outreach effortlessly. (50 reviews) - Efficiency (46 reviews) - Social Media Management (45 reviews) - Features (42 reviews) - Time-saving (42 reviews) **What users dislike:** - Users experience a **steep learning curve** with Synup, making initial adaptation challenging despite helpful support resources. (16 reviews) - Users find **feature limitations** in Synup, with unclear options and a lack of customization for specific needs. (12 reviews) - Users find the **difficult learning curve** of Synup challenging for newcomers, requiring time to familiarize themselves with the interface. (11 reviews) - Users find the **interface unclear** at times, making information updates and scheduling slightly confusing and cumbersome. (9 reviews) - Users face a **lack of features** in Synup, particularly with social media tools and targeting options. (9 reviews) - Learning Difficulty (9 reviews) - Limited Features (7 reviews) - Not User-Friendly (7 reviews) - Social Media Integration (7 reviews) - Update Issues (7 reviews) ## Synup Reviews ### 1. Efficient Local Marketing with Synup **Rating:** 5.0/5.0 stars **Reviewed by:** Monae Kiyanna (Moki) B. | SOCIAL MEDIA MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Synup?** Makes updating business information on all platforms easier. Easy to track insights and analytics that help us make better business decisions. It is also very easy to use. **What do you dislike about Synup?** Customization options are limited, so it would be nice to see this change in the future. **What problems is Synup solving and how is that benefiting you?** Managing business information across multiple platforms. Synup makes it easy to change information on multiple platforms at once. ### 2. Unfair Charges and Poor Customer Service **Rating:** 0.0/5.0 stars **Reviewed by:** Logan S. | Marketing Director & Marketing Strategy Expert - Business Development Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2024 **What do you like best about Synup?** SYNUP IS A LOCAL REPUTATION MANAGEMENT SOFTWARE IN THE BETA STAGE **What do you dislike about Synup?** I had a very disappointing experience with Synup. After using their services for the first quarter of 2024, I realized they weren't necessary for my business needs and canceled my subscription via email in April with Rakesh. To my surprise, I received a charge of $800 in August, four months after canceling my subscription. When I contacted Synup to request a refund, they refused, claiming that I was still under contract. This was incredibly frustrating, especially considering that I had explicitly canceled my subscription. Given that Synup is based in India, it seems they are aware that pursuing legal action would be difficult. I would strongly advise against using their services. I recommend exploring more reputable alternatives like Semrush Local. **What problems is Synup solving and how is that benefiting you?** ITS OVERPRICED PROGRAM IN THE BETA FACE ### 3. Synup is simply awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Grace A. | Search Engine Optimization Copywriter, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Synup?** Its features and ease of use have streamlined our business operations, as it integrates perfectly with third-party apps. **What do you dislike about Synup?** Nothing really; it has been blowing my mind since the purchase **What problems is Synup solving and how is that benefiting you?** What led me to them was their directory listing. They had over 50 listings on which I could list my business, allowing me to sync it with online directories like MapQuests. All my listings are now on one dashboard, saving the hassle of going from platform to platform if I need to make any changes. Another feature I love is the review widget. It simplifies the review collection process and brings my reviews from Google, Facebook, and other channels into one place, which makes it easier to reply to any reviews. The Rank review allowed me to track 50 keywords my business can rank for so I know which areas to improve, and I can also post on social media directly from it What’s still surprising is that with all these features it is super-affordable ### 4. Effortless Online Image Management for My Athletic Training Business **Rating:** 5.0/5.0 stars **Reviewed by:** Demilade A. | Upper Managment , Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Synup?** Synup made managing the image of my athletic training business, KOD Skills Academy a breeze. The AI features made it really convenient for me to utilize the software. I really enjoyed using the service and would highly recommend it to anyone looking to boost their business's online presence. **What do you dislike about Synup?** I personally did not have face any major issues while utilizing the service **What problems is Synup solving and how is that benefiting you?** Synup made it easy for me to track KOD's virtual foorprint. It allowed me different platforms simultaneously and helped me quickly tackle any issues that popped up. I also appreciated the AI interface for the tool of fine-tuning keywords, which boosted KOD's visibility online. ### 5. Synup is solving the challenge of brand visibility and customer acquisition for us. **Rating:** 5.0/5.0 stars **Reviewed by:** Cheryl F. | Hotel Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Synup?** The challenge of brand visibility and customer acquisition is being solved by Synup for us. Because of their extensive local marketing solutions our brand awareness in the target market has been significantly improved. Thanks to them, we have experienced a marked rise in our store visits along with online involvement that resulted into new customers’ increase. Their skills in spotting public opinion on SEO-related issues, listings control, and tracking have done wonders for our web reputation and ensured steady flow of new buyers into our business. Their customer suupport is always excellent **What do you dislike about Synup?** Synup provides all the essential tools and support necessary. Hence, I haven't encountered any downsides to using their platform. **What problems is Synup solving and how is that benefiting you?** Synup has played a major role in dealing with the problems which are linked to brand visibility and customer acquisition. The customised local marketing strategies they offer have enhanced our brand's popularity and brought us new clients. Synup solutions have not just met our short-term marketing needs but have positioned us strategically for long-term success in our niche market. ### 6. Synup saved our business and our sanity **Rating:** 5.0/5.0 stars **Reviewed by:** Heni K. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Synup?** What is most helpful for our business is the one stop solution to marketing. I mean, we were running wild trying to keep up with all the to dos and this chaos took away from what we truly needed to provide to our business - which is creativity and adding more value. We are a small business and all of us here wear many hats and so it was vital for us to find a solution to this madness. None of us are techy people, but luckily my son suggested we look into Synup. I can't tell you how grateful I am to have made the decision to go for it. We were really weighing the pros and the cons of investing, but I'm glad we chose wisely. **What do you dislike about Synup?** We are still new users and so far we have had nothing but good experiences. I can't say anything that I dislike and I trust that this will be the case going forward. Based on the service we have gotten thus far, it's hard to imagine I would be complaining. **What problems is Synup solving and how is that benefiting you?** Reading customers and determining what their likes and dislikes are. It's quite fascinating and very much beneficial to our business. Makes it so much easier as we grow and expand to be more connected to our customers' needs! ### 7. Very simple and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Gopika R. | Client Success Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Synup?** GMB of any clients with multiple locations can be done easy and can be reviewd easily. **What do you dislike about Synup?** Dont have complains about anything!!!!!! **What problems is Synup solving and how is that benefiting you?** Most of the times companies with multiple locations are hard to manage and review. Synup makes it better in generating reviews and managaing the locations at ease ### 8. Valuable Service **Rating:** 4.0/5.0 stars **Reviewed by:** Leanne A. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Synup?** Synup makes it really easy to create, edit, maintain and optimize directory listings. It's AI generated responses to reviews are very simple and even allow you to add keywords for search engine optimization. I also love the review generator and AI generated posts and the ability to create and schedule campaigns. Finally, our support rep Rahihd has been instrumental in helping us onboard clients and fully use the platform. **What do you dislike about Synup?** We've had a few hiccups with listings that are always taken care of by Rahihd. **What problems is Synup solving and how is that benefiting you?** It ensures that I have optimized listings with all the publishers that Google uses to rank my site. ### 9. Honestly wonderful! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Synup?** The functionality! Its so easy to use, fits with our business needs and the price works with our budget. The AI functionality helps us out loads when we're in a pickle and makes our lives so much easier so we can get on with building our company! The listings/review management pages are really useful to us and we're starting to use the local landing pages too which we see being highly beneficial to our business. **What do you dislike about Synup?** Nothing, I have absolutely no complaints! **What problems is Synup solving and how is that benefiting you?** We were finding that we were a bit stretched thin when it came to our marketing and needed a platform that we could use to take the pressure off us. Synup is so wonderful for this. ### 10. Awesome Product, Awesome Team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Synup?** The service helps me stay on top of my reviews while also making sure my business is listed near the top of searches. **What do you dislike about Synup?** Setup, because of Google My Business, takes a little more time than I would like. Once setup, it is easy to maintain. **What problems is Synup solving and how is that benefiting you?** Local Listings, Reviews ### 11. Great product and great service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Synup?** Synup's support is second to none, their products are very effective and our customers love them! They retain for long periods of time. **What do you dislike about Synup?** There could be more options for technical integrations and customizations. **What problems is Synup solving and how is that benefiting you?** Having something cost effective to re-sell.. we are reselling it with good success ### 12. Streamline Your Online Presence with Synup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2024 **What do you like best about Synup?** I'm a big fan of Synup because it provides a comprehensive solution for managing and enhancing online local presence for my freelance business and my clients. Its centralized dashboard simplifies the task of monitoring and updating our business listings across multiple directories, saving us time and ensuring accuracy. Being able to track analytics, manage reviews, and interact with our customers directly from the dashboard streamlines our processes and helps us stay on top of our online reputation. **What do you dislike about Synup?** Synup is a powerful tool, there's room for improvement in terms of user interface simplicity. The dashboard, while centralized, can be overwhelming for new users, requiring some time to get used to. While **What problems is Synup solving and how is that benefiting you?** Synup's centralized dashboard allows us to easily monitor and update our business listings across multiple directories from one place, saving me time and ensuring accuracy. With Synup, I can track analytics, manage reviews, and interact with my customers directly from the dashboard, helping me stay on top of my online reputation and my clients as well. By streamlining the process of managing my online local presence, Synup has freed up valuable time and resources that I can now allocate to other aspects of my business. Overall, Synup has been a game-changer for me, helping me to enhance my online presence and better engage with our customers. ### 13. Streamline Your Online Presence with Synup **Rating:** 5.0/5.0 stars **Reviewed by:** Fedy B. | Pitch & Presentation Delivery, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Synup?** Synup offers a comprehensive solution for enhancing your online presence effortlessly. After exploring their product pages, I can confidently say it's a game-changer for businesses. Their platform is incredibly user-friendly, catering to both tech-savvy entrepreneurs and those new to digital tools. Plus, it's budget-friendly without sacrificing quality, making it perfect for small businesses like mine. What sets Synup apart is its holistic approach, covering everything from listings management and review monitoring to creating engaging local landing pages. Personally, I rely on Synup for managing my listings, monitoring reviews, and creating local landing pages, all of which are seamlessly integrated into their platform. Overall, Synup simplifies online business management, empowering entrepreneurs to establish a robust digital presence and engage with their audience effectively. **What do you dislike about Synup?** While Synup offers many benefits, there are a few aspects that could be improved. Firstly, the platform's analytics and reporting features could be more robust. As a business owner, I value in-depth insights into my online performance, and while Synup provides basic metrics, more advanced analytics would be beneficial. Additionally, while their customer support is generally responsive, there have been instances where the resolution of issues took longer than expected. Improving the efficiency of customer support could enhance the overall user experience. Finally, while Synup's pricing is competitive, for some businesses with very limited budgets, even the entry-level plans may be a bit pricey. Offering more flexible pricing options tailored to the needs of smaller businesses could make Synup even more accessible to a wider range of users. **What problems is Synup solving and how is that benefiting you?** As a business owner, I rely on Synup's platform daily to manage my online presence efficiently. I use it to update my business information across various online platforms, monitor customer reviews, and create and optimize local landing pages to attract more customers. Synup's user-friendly interface simplifies these tasks, allowing me to focus on other aspects of my business confidently. ### 14. Handy Tool for my orginization **Rating:** 5.0/5.0 stars **Reviewed by:** Sumayya I. | Software Quality Assurance Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Synup?** Synup is a tool that helps manage business and improve online presence. It is implemented great for keeping business listings accurate across different platforms. It's like a one-stop shop for managing your online reputation. As far as my personal experience is concerned we are running a business and we have different persons in our team for different tasks. One of our employees suggested Synup. He was frequently used in his old job. Everyone in our team was very happy after using Synup as it helped us streamline all the complex tasks to a smaller task which makes the overall task more manageable. It allows easier tracking of progress, and reduces the feeling of being overwhelmed. It helped us in every possible way and saves our valuable time. **What do you dislike about Synup?** Nothing, I have not experienced any problem using this tool. **What problems is Synup solving and how is that benefiting you?** Managing business listings in one place with Synup saves a lot of time and effort compared to going to each site individually. It's like having all your important documents neatly organized in one folder instead of scattered around different places. Moreover, it efficiently saves a lot of our time and money. ### 15. Great for small businesses that are growing **Rating:** 5.0/5.0 stars **Reviewed by:** Stacy S. | Caterer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2024 **What do you like best about Synup?** We have a very small business and one person was taking care of all marketing while also doing the same job as everyone else. Synup has helped us streamline all the marketing to a much smaller task. Updating the business listings is done in one place instead of going to each site. What we use it for most is managing business listings, the review dashboard to help us see and respond to reviews quickly, and getting noticed by our local communities. It has helped us save so much valuable time. **What do you dislike about Synup?** We have not disliked anything about Synup to this point. **What problems is Synup solving and how is that benefiting you?** Local listing has been one area we were doing a poor job of marketing and maintaining our business listing. We did not realize local people were not finding our store. We have no formal marketing training so we needed a lot of help with SEO and understanding how critical it is to driving traffic our way. Our time spent on Social media marketing has been cut in half! If we have to change hours for example, it is no longer a huge headache to visit multiple sites and have to remember login information for each just to add an hour during the summer or close earlier during the winter months. ### 16. Great product, excellent support! **Rating:** 5.0/5.0 stars **Reviewed by:** Laura O. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Synup?** I was looking for a listings plan for my agency. I was very impressed wiht the combined listings and review solution provided by Synup. It exceeds services I've seen with other vendors at a great price. And the onboarding was fantastic - I truly appreciate the thoroughness taken by Rahidh to walk is through the platform! **What do you dislike about Synup?** A lot of features to learn about, but as we work in the platform it will come easier. **What problems is Synup solving and how is that benefiting you?** Providing a directory and listings service, as well as a reputation management plan. ### 17. So far so good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2024 **What do you like best about Synup?** I like using it to keep track of reviews and automate simple responses. I also like the reporting and analytics of reviews which makes it much easier to keep track of review goals and report on the results each week, each quarter etc. I use it daily to monitor reviews, and weekly to report to my team. It is also great to be able to make one update and have it synch across the board instead of having to post individually on each platform. Jahnvi assisted me with onboarding and was very helpful and responsive, though she didn't have all the answers right away, but got back to me quickly. It didn't take long to integrate the different platforms on the dashboard and once everything was connected I could get to work using the platform right away. **What do you dislike about Synup?** Integrating with Synup had a few hiccups. I had to do some back and forth with the team to have the correct features enabled but once we got all setup it's been smooth sailing. I do think the AI generated response feature could be better integrated. Ideally I'd like to be able to see multiple reviews and multiple responses at the same time, make edits to all of them, and then post those replies all at once. **What problems is Synup solving and how is that benefiting you?** Having all of the platforms displayed for me in one spot has been a huge time saver for me. Previously I was spending time each day to go to multiple websites to look at and respond to reviews. The review reporting feature is also extremely helpful and time saving for me to be able to pull specific data regarding our reputation for the team. Being able to make updates in one spot and have it synch across the web has also been a huge time saver and has greatly minimized the possability of errors. ### 18. A great Tool for a Small Content Creator **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Synup?** It’s been a game-changer for my freelancer business and a godsend for managing my online presence. The 'Ideas' area is a standout feature for me. Sometimes, I have no clue what to create, but with the 'Ideas' feature, I'm never at a loss for potential content to post to my social channels. It brainstorms, and all I need to do is edit and tailor the suggestions—it's a time saver! **What do you dislike about Synup?** I did find that the usability was not as intuitive as I would have liked. Navigating through the platform initially was a bit of a learning curve. However, it became much more straightforward once I got the hang of it. **What problems is Synup solving and how is that benefiting you?** It saves me time thinking of content to post - Plain and simple! ### 19. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley C. | Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2024 **What do you like best about Synup?** It's super simple to use, it fits in my budget, and never had any issues with the site. I use listings management, review management, and local landings page. I use it daily. **What do you dislike about Synup?** No issues or complaints.no suggestiong either. **What problems is Synup solving and how is that benefiting you?** It's keeping all reviews in one place so i don't have to check several different sites. Making my work more efficient. It is helping me build my businesses reputation and making it easier to respond to reviews. I love being able to market my business through one avenue but list on several different sites. ### 20. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Irina L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Synup?** Our current manager at Synup Ravi is wonderful. He has shown so much care about our results and has been great with follow-up, I am sure it will be great from here on and I look forward to a long working relationship! **What do you dislike about Synup?** I have not had any issues where I wasn't able to get help, so as of right now I don't have anything that I dislike. **What problems is Synup solving and how is that benefiting you?** I believe that we have seen some increase in our customer businesses showing up higher in the search engines, which is the real reason we signed up with Synup ### 21. Elevate your marketing with Synup **Rating:** 5.0/5.0 stars **Reviewed by:** Aman R. | Web Content Writer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2024 **What do you like best about Synup?** Synup has been an invaluable asset for my business, and my long-time experience with the platform has prompted me to share my thoughts. The tool is nothing short of amazing, compelling me to write this review to make other entrepreneurs' journeys more accessible. From their user-friendly interface to their comprehensive solutions, Synup has everything an entrepreneur needs. Investing on Synup is undoubtedly worth it, and their customer support is very good. However, what stands out most for me, as an entrepreneur, is their exceptional services. Synup goes above and beyond to cater to the specific needs of businesses, making it a game-changer in the era of online presence management. **What do you dislike about Synup?** As I said it has everything you need as an entrepreneur so I'm fully satisfied with Synup. There is no downside of Synup. **What problems is Synup solving and how is that benefiting you?** On social media, 98% of the content is dead, but Synup not only helps me create content but also assists with my content marketing strategy, a challenge I was previously struggling with and losing my business. **Official Response from Raghavendra Sagari:** > Hi Aman, Thank you for sharing your positive experience with Synup! We appreciate your kind words and are delighted to hear that our platform has been instrumental for your business. We remain committed to delivering user-friendly interfaces, comprehensive solutions, and exceptional services to support entrepreneurs in optimizing their online presence. If you have any further feedback or suggestions, we would love to hear them. Thank you for choosing Synup for your business needs. Cheers, Raghu @Synup ### 22. Synup is the perfect listing and reputation management platform for our company. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Synup?** We use Synup to manage our clients' local listings and store pages. It saves us time while remaining a budget-friendly solution and has allowed us to expand this part of our business. When we first began using Synup, we were just using the listings feature. There are plenty of listing management platforms to choose from, and they all have similar functionality. We chose Synup because the pricing structure worked best for us, and the team seemed knowledgeable and eager to help. Now, I know that's a total understatement! Whenever we've had an issue, the team has jumped at the chance to help. Plus, there are plenty of helpful guides and other great content that help us get the most out of the platform. The pages feature changed how we sell to new clients for the better. Prospects love seeing the impact store pages have had on our existing clients' online visibility, and our clients have been seeing serious results. As we expand our offerings and grow our team, we plan to continue using the platform. **What do you dislike about Synup?** Overall, I don't have many negative things to say about Synup. Some recent changes to their plans caused some confusion but we were able to work this out with our account manager quickly. Since they're frequently updating things and adding new features and products and we are adding new members to our team, it can sometimes be hard to keep up so I'd love to see more training opportunities. **What problems is Synup solving and how is that benefiting you?** Our #1 focus is delivering results for our clients. We are focused on growing the online presence for their locations and getting them to the top of the serach results and Synup helps us do that. ### 23. Reliable and Responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob S. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2024 **What do you like best about Synup?** Synup is a powerful citations and listing management tool. My point of contacts including Ravi have been reliable, responsive, and helped my ad agency grow by bringing new ideas for local SEO to the table. Their customer service is superb and the number of features make it easy to do an outstanding job for my clients. **What do you dislike about Synup?** I have yet to see a downside using Synup. **What problems is Synup solving and how is that benefiting you?** With my previous listing management service, there were not enough tools to effectively manage SEO. Now I even have a way to make landing pages from listing management which is a game-changer. ### 24. Very Great Product for Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Gregory H. | Sales Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2023 **What do you like best about Synup?** Synup is a really great product for businesses to put everything in one spot so that you don't have to worry about looking for things separately. As a person in the business industry, I have used this product frequently a lot in order to get things across from within the business and I got to say that this product is fast and productive and gets the job done in an instance with no Hassel or difficulty to use. The implementation and the integration of the product are smooth and transitions nicely in the business when you need things to get done. All the needs are all in one product so that everything is as simple as it could be. Customer support is always there to help out if you ever had any problems or come across a question on as they are very helpful. **What do you dislike about Synup?** There is none that I dislike about Synup. **What problems is Synup solving and how is that benefiting you?** By using Synup, it has helped me generate data that I need through social media posting whenever I need it in a crunch of things and provides an overview on what the customers are really interested in so that my business can tailor around the needs of the customers for maximum revenue. ### 25. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2024 **What do you like best about Synup?** The dashboard is super user friendly and easy to understand **What do you dislike about Synup?** the limited amount of pictures to use so they are sometimes repeated **What problems is Synup solving and how is that benefiting you?** Synup creates posts for practices and I love how we can request different changes and they can be approved. ### 26. Synup Solutions **Rating:** 4.0/5.0 stars **Reviewed by:** michael F. | director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Synup?** The company had the patience to deal with every request. **What do you dislike about Synup?** I really did not fing any real issues negatively **What problems is Synup solving and how is that benefiting you?** its improving my visibility ### 27. Best On-Boarding Team **Rating:** 5.0/5.0 stars **Reviewed by:** Tim E. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Synup?** As an agency I wanted something that would benfit my clients. So I talked to everyone and I do mean everyone and Synup had the best solutions and fastest response **What do you dislike about Synup?** It was a llittle unclear as an agency during signing up that some features I had to ask for or pay more for. **What problems is Synup solving and how is that benefiting you?** Review aqusition, AI posting, AI review awnsering, Bad review holding, API citations upating, duplicate citation supression, Posting to socail media ### 28. Ravi is very helpful and gives us great updates **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Synup?** AI feature that is included in the review process **What do you dislike about Synup?** That it is still not completely updated with all universal social platforms. **What problems is Synup solving and how is that benefiting you?** All of our social media platforms are in one location, and we can answer reviews in the same location. ### 29. Synup: a software that made our life easier **Rating:** 5.0/5.0 stars **Reviewed by:** Leonardo G. | Analista financeiro, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Synup?** Synup is intuite and very user-friendly, me and my team used it in a daily basis to manage our leads and we found that our productivity and sales had a bump since we started using it. The schedule posts feature was a game changer, because with are always in touch with our audience though the scheduled posts and we see new followers and, therefore, new leads for us. One thing that is a concern with softwares like this is the implementation and integration, but with Synup that happened in a smooth way and we felt supported through all the process. Before we used just spreadsheets to manage leads, contacts and steps of the commercial flow, with Synup we had all of this in a nice dashboard and it made easier to keep track of the work. **What do you dislike about Synup?** I find the software really helpful and when needed, the customer support was always there to indicate which way to go. Futhermore, i didnt have any bugs with the software. **What problems is Synup solving and how is that benefiting you?** Working with financial products, the whole business of the company was centered on sales, so the commercial flow of the leads and finding new ways to get leads were very important for us. Synup really solved both things when it integrates all in the dashboard that is user-friendly and we can see the progress of our marketing strategies. Synup helped us connect with our target audience and and really changed for the better out online presence. **Official Response from Dhana Suryaa:** > Thank you so much for your detailed and glowing review of Synup. We're thrilled to hear how our software has boosted your productivity and sales, making your daily operations smoother and more efficient. It's great to know that features like schedule posts have significantly benefited your business and that our support team has been there for you every step of the way. We appreciate your feedback and are excited to continue supporting your business's growth. Thank you for choosing Synup, and we look forward to further contributing to your success. Regards, Team Synup ### 30. Amazing Product and Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria C. | Local SEO Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Synup?** Synup has been a huge help with managing our clients' listings! Their platform has so many useful features, and they're quick to respond to my requests. Sheryl is our rep, and she provides amazing customer service to our company. **What do you dislike about Synup?** The platform has a good amount of listings available, but I'd love to see them expand their listing library even more. **What problems is Synup solving and how is that benefiting you?** They're helping us expand our clients' listings and remove duplicates. They're also making it easier for us to respond to reviews in a timely manner. ### 31. My Experience with Synup **Rating:** 5.0/5.0 stars **Reviewed by:** FriendLeads I. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Synup?** Extremely helpful and responsive. My direct point of Ruben has been very helpful in helping us as a new organization navigate successes as well as avoiding pitfalls. The entire support team is active and available via phone, email and calendar link, which quells any anxieties that airse on a day to day business. They take tech support to a new level adn we are pleased to continue to work work with them as we grow. **What do you dislike about Synup?** What we like the least would probably have to be not understanding all the technology which really falls on us. Synup is able to help us navigate any complex tech qeustions and simplify it where it is easiliy digestiable and applicable for us and our customers. **What problems is Synup solving and how is that benefiting you?** Local visibility for our customers. Data management. Ease and cosistency of content creation and posting. ### 32. Effortless and User-Friendly Social Media Management Program **Rating:** 5.0/5.0 stars **Reviewed by:** Michael W. | Business Owner, Writing and Editing, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Synup?** I currently oversee business management for Self-Defense companies in the Northwest region of the United States. I was having issues finding a good program to utilize to manage social calendars, events, and engagement. Synup was mentioned by a peer and I have to honestly say it has made my life way better. Synup is user-friendly and allows for an easy overview to implement for social media management, review management, and listing management. I was able to connect the different company profiles through the program and schedule engaging post ahead of time instead of in the moment. I also enjoyed the ability to invite business owners to assist in the management of their profile that was connected. I currently use the social media engagement to generate leads and utilize as a customer outreach/inbound questions generator. Anytime I have run into an issue it was very easy to reach out to the customer support and find the answers I needed. It was so simple to setup and the user-friendly layout has made for extreme ease of integration. It allows for these companies to have schedule posts for holidays or upcoming events, to include images, hashtags, or gifs in the post. I also like that I can view each companies online reviews right from the same portal without having to sign-in and out of each account on the different platforms. It provides easy on the eyes charts and data that I can rely back to company owners for their situational awareness. **What do you dislike about Synup?** There is nothing I have found to dislike on Synup. **What problems is Synup solving and how is that benefiting you?** Synup is helping me by creating a one stop shop for social media management. I currently provide services to roughly 8 companies in the Northwest. Instead of having to maintain separate accounts for each company, I have one portal where I can manage reviews, schedule daily or weekly social account postings, and utilize the A.I. aspect to assist with creating posts that will reach a broader audience. This platform has also allowed me to provide graphics and data to business owners in a clean and sleek layout. It has really saved me a lot of time and stress in the overall process of managing social media engagement. ### 33. Social media publishing made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Opeyemi A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Synup?** I use Synup frequently because it's easy to use, regularly updated, and fits our budget. It's a valuable tool for our digital marketing. Synup's social media tools are user-friendly and affordable, making it easy to create and schedule content, improving our online presence. The centralized dashboard helps us handle online reviews well and build better customer relationships without spending too much. The listings feature saves time and keeps our business info consistent online, boosting visibility without breaking the budget. their support team was quick to respond and showed they care about making users happy. **What do you dislike about Synup?** I usually like Synup, but sometimes it's a bit confusing to update information. If they make that part easier, the website would be even better. Still, I find Synup really helpful for making sure my business details are correct online. **What problems is Synup solving and how is that benefiting you?** Synup tackles the challenge of managing our business info across online platforms, making it easier to ensure accuracy. This boosts visibility, ensuring customers find the right details without confusion. In summary, Synup streamlines online presence management, saving time for a positive customer experience. (52 words) ### 34. Synup works for me so I can focus on my business **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick H. | Assistant Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Synup?** Synup is like a one-stop shop for online business maintenance. From ensuring that my business is found in all of the relevant search engines, to staying on top of our social media presence and even staying on top of our business reviews. It's so simple to integrate all of our platforms into one place to not only keep track of posting but also stay on top of trends. Staying caught up with of all of the things Synup does would literally be a full-time job, maybe more. But with this tool we are able to pour more into our business and worry less. It's easy to use, fits within our budget, and helps our business stay in the public eye. **What do you dislike about Synup?** The only downside is that customer support isn't always the fastest, but they're helpful when you get to them. **What problems is Synup solving and how is that benefiting you?** The social media content generation aspect has been a game changer. When focusing on our business, it's hard to always keep up with the everchanging trends across all of the different social media platforms. With Synup, we don't have to worry nearly as much as they take care of keeping up with what's engaging users and driving customer interactions. **Official Response from Madeleine Johnson:** > Hey Patrick, Thanks for your kind review! Happy to hear that you've loved centralizing your social media and local profile management all on one platform. It's always exciting to learn how much time, money, and headache our customers are saving by using our platform. Thanks again for your feedback! Cheers, Madeleine @ Synup ### 35. Easy to use and small business budget friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2024 **What do you like best about Synup?** I have been using Synup for a few months now and I am very impressed with its features and performance. It is a powerful tool that helps me manage my online presence across various platforms. I use it for social media management, review management, and listings management. Synup is very easy to use and has a user-friendly interface. It allows me to create, schedule, and monitor posts on different social media channels, such as Facebook, Twitter, Instagram, and LinkedIn. I can also track the engagement and reach of my posts and see how they affect my brand awareness and reputation. I love that it includes a "National Day" calendar to help me with my promos and codes that I offer on my services. It also helps me manage my online reviews and ratings all in one place. I can see all feedback and respond to them vs having to search the web. Most importantly, it fits into my small business budget **What do you dislike about Synup?** I find the system very helpful. As a first-time user, I don't have anything to compare it to. **What problems is Synup solving and how is that benefiting you?** Social media management: I can easily create, schedule, and publish posts across multiple social media platforms. I can also monitor the performance of my posts and engage with my audience. The software helps me to create a consistent and professional brand image online. ### 36. Synup has been a big help in a short amount of time **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen G. | Branch Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2024 **What do you like best about Synup?** Synup has great customer service, and its portal is easy to use! **What do you dislike about Synup?** No complaints, and loving Synup and it has only been a month since I signed up! **What problems is Synup solving and how is that benefiting you?** Synup is helping me by adding my Google My Business page to multiple directories! ### 37. THE BEST AND EASIEST APPLICATION TO USE, TO ALL PEOPLE **Rating:** 5.0/5.0 stars **Reviewed by:** Izaya O. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2023 **What do you like best about Synup?** Synup stands out as a comprehensive solution for transforming brands' online presence. The three-pronged approach encompassing local listings, reputation management, and social media management provides a holistic solution for businesses. The centralized dashboard streamlines the process, allowing brands to deliver relevant and trustworthy content across diverse locations and media channels. One notable strength is Synup's ability to empower brands in managing and optimizing business listings and content for multiple locations. This efficiency not only saves time but also ensures consistency in the brand's online representation. The platform's focus on improving online reviews, rankings, and engagement is particularly valuable in today's competitive digital landscape. A standout feature of Synup is its capability to turn any online profile or platform into a marketing channel, offering a versatile approach to reaching and engaging with the target audience. This adaptability enhances the platform's overall effectiveness and contributes to driving a positive return on investment (ROI) for businesses. In conclusion, Synup Apps presents a robust and user-friendly solution for brands aiming to enhance their online visibility and reputation. With its multifaceted approach, Synup empowers businesses to leverage various channels effectively, ultimately contributing to a more impactful and successful online presence. **What do you dislike about Synup?** Nothing, I just love for a first time to use this apps. **What problems is Synup solving and how is that benefiting you?** The platform assists in managing my business's social media presence. The apps can schedule posts, track engagement, and maintain a consistent brand image across different social media channels. Make me fast and easy to handle job. **Official Response from Raghavendra Sagari:** > Hi Izaya, Thanks a lot for emphasizing Synup's efficiency in managing business listings and enhancing online reputation. The platform's versatility in turning various online channels into marketing tools is a notable strength, contributing to a positive ROI for businesses. Thanks for shedding light on Synup's impactful role in improving online visibility and brand representation. We are so glad it's working for you and we will continue to innovate to enhance your experience in the future as well. Cheers, Raghu @Synup ### 38. Effortless Online Business Mastery with Synup **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad F. | Content Writer | Freelancing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2023 **What do you like best about Synup?** Synup is a vital tool for online business management, offering a streamlined solution for search engine visibility, social media, and reviews. Its user-friendly interface integrates multiple platforms, centralizing tasks and saving time. Noteworthy features include a consolidated review dashboard, dedicated customer support led by representatives like Ruben, and efficient review response automations. Synup's budget-friendly approach and commitment to updates make it an essential asset for businesses aiming to stay visible and competitive online. **What do you dislike about Synup?** I found it helpful and don't disklike anything about it. **What problems is Synup solving and how is that benefiting you?** Synup simplifies online business management by consolidating tasks such as search engine visibility and review aggregation, saving time and enhancing overall visibility, while personalized support ensures ongoing efficiency and timely assistance. ### 39. Synup is my angel as an entrepreneur **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad S. | Financial Services Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2023 **What do you like best about Synup?** Synup is very helpful in digital marketing. Moreover, I was helped after experiencing Covid-19 which almost caused my business to go bankrupt. Synup is able to help disseminate our creative content to readers. Our content is very easy to read because Synup is equipped with a search engine which makes it easier for readers to find my business. Besides, synup is very affordable so that novice business people like me can use it. I can also get close to sata customers because synup also comes with online reviews. Synup is easy to implement because it is equipped with customer support which can help me respond to customer complaints and requests. Synup is easy to integrate with our work systems, With synup we can focus on business and not worry about marketing. Because the Synup application is very useful and easy to use, we often use it **What do you dislike about Synup?** actually synup is very good, but I want a much more attractive appearance for our workers. but, so far so good **What problems is Synup solving and how is that benefiting you?** Synup helps us collect data accurately, especially as there are graphs that make it easier for us to identify increases or decreases in marketing. With this accuracy we can decide on our other marketing strategies. In essence, Synup really makes it easier for us to do our work ### 40. The Best Solution provider! **Rating:** 5.0/5.0 stars **Reviewed by:** Suleman A. | Finance , Mid-Market (51-1000 emp.) **Reviewed Date:** December 25, 2023 **What do you like best about Synup?** Synup is the best solution for managing your online presence across multiple platforms. I have been using Synup for over a year and I am very impressed with the results. Synup has helped me improve my local listings, reputation, and social media engagement. I can easily monitor and update all of my business information from one dashboard. Synup also provides me with valuable insights and analytics on how my customers interact with my brand online. Synup has boosted my online visibility, credibility, and revenue. I highly recommend Synup to anyone who wants to grow their business online. Synup is a game-changer! **What do you dislike about Synup?** I haven't had any negative experience with them. **What problems is Synup solving and how is that benefiting you?** Synup is solving the problem of managing and optimizing your online presence across multiple platforms. With Synup, I can easily create, update, and monitor all of my business profiles and content on various websites, directories, and social media channels. Synup also helps me improve my online reputation by collecting and responding to customer reviews, ratings, and feedback. Synup benefits me by saving me time and effort, increasing my online visibility and credibility, and enhancing my customer engagement and loyalty. Synup is a powerful and user-friendly tool that helps me grow my business online. ### 41. Great product for agency use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2022 **What do you like best about Synup?** SynUp is a cheaper better alternative to Yext and otherplatforms. Additionally, customer support is quick and helpful when needed. Overall, we have been using SynUp for a few years for our agency clients and have been very happy with their team and product. Highly recommend. **What do you dislike about Synup?** Sometimes linking to FB pages can be challenging when you have 100+ clients, but their team is always there to help make the connection and get it working. **What problems is Synup solving and how is that benefiting you?** Synup is a great Yext alternative for clients that need local listing updates/management. ### 42. Franchisees using Synup for Google and Facebook reviews for their dessert business **Rating:** 4.5/5.0 stars **Reviewed by:** Stefa S. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Synup?** Upsides of using Synup is that it is a centralized space for our franchisees to log in and respond to their reviews. They are able to see an overview of their reviews, analytics, key words, lots of different features that they have access too. Synup offers automations for review responses, and review template options that we have put in to make it easier for our franchisees to respond and saves time. Our franchisees also get email notifications when a review comes in, which is great as they are able to respond efficiently. Customer support is great at responding quickly and do the best they can to assist. **What do you dislike about Synup?** Lots of connection errors or issues, things that we aren't able to do on our end or have trouble figuring it out. Expired connections is also quite time consuming when it is a lot of locations in one shot. A few franchisees expressed concerns about not always receiving emails for all their reviews. **What problems is Synup solving and how is that benefiting you?** Responding to reviews that come in in a way that is simple and not too time consuming for our franchisees. Addressing all customers from 2 main platforms in 1 spot. Gives our head office an idea of what people are talking about, good and bad. Helps us make business decisions and address situations, see patterns, etc. ### 43. Cozy coffee haven **Rating:** 5.0/5.0 stars **Reviewed by:** Precious A. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2023 **What do you like best about Synup?** Synup empowers businesses with a user-friendly platform to manage online reviews, local listings, and enhance their digital presence. Its intuitive tools make monitoring and improving online reputation seamless, while its comprehensive approach ensures businesses can effectively connect with their audience. **What do you dislike about Synup?** I am thoroughly content with Synup. Its user-friendly interface and robust features have streamlined my online presence management. The comprehensive tools make handling reviews and listings a breeze, ensuring my business maintains a stellar digital reputation effortlessly. **What problems is Synup solving and how is that benefiting you?** Synup addresses the challenge of managing and enhancing a business's online presence. It streamlines the process of monitoring and responding to reviews, ensuring a positive digital reputation. Additionally, it simplifies the management of local listings, helping businesses connect more effectively with their audience and maintain a consistent and favorable online image. Essentially, Synup is helping you navigate and optimize your digital presence in the competitive online landscape. ### 44. Synup is an amazing and affordable platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Chad A. | Vice President of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Synup?** It's a comprehensive, all-in-one tool that can do a multitude of things for businesses. It's easy interface is intuative to learn and figure out. There's a wealth a information available if needed to also walk you through the features of the platform. I have seen other comparable platforms that don't do everything that Synup can do and at such an affordable investment! **What do you dislike about Synup?** Nothing that I can think of. Lots of stuff coming down the pipeline that is adding to the already great value! **What problems is Synup solving and how is that benefiting you?** Finding and identifying directories that businesses are not listed on or have inaccurate information. The review monitoring is amazing and all the tech built into the Social Media Manamegment is is ahead of it's time. Having all these tools in one single platform is super effecient and is a marketer's dream. **Official Response from Madeleine Johnson:** > Hey Chad, Thank you so much for your kind review! I'm happy to hear you've been loving Synup so far. There are plenty of features to explore (and more in the pipeline, as you mentioned), and it seems like you're taking full advantage! We're proud to be part of your marketing tech stack. Please let us know if we can help you with anything - we're just a message away. Cheers, Madeleine @ Synup ### 45. Great product and budget friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Amelia F. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Synup?** I love how they were within my budget and offered so much more than basic SEO they offer local listings management social media management and online reputation management as well. Their customer service is top notch and they offer a host of other services all geared towards making sure your company's online presence is preserved and maintained. I also think that their products are easy to use. **What do you dislike about Synup?** I don't have any dislikes about the product. **What problems is Synup solving and how is that benefiting you?** They are handling the social media side of things for my business as I'm most times too busy to do it myself.I have a lot of clients so my social media presence and reputation mean a lot to me and I'm fortunate to have found such a great company who are willing to work with a small business such as mine. **Official Response from Madeleine Johnson:** > Hey Amelia, Thank you for your review! We love our SMB customers, and I'm happy to hear you've been loving our product so far. If you ever have any issues, don't hesitate to contact us. Can't wait to see what you do with the power of Synup! Cheers, Madeleine ### 46. Synup WINS in the Local Marketing Space. 5 Stars **Rating:** 5.0/5.0 stars **Reviewed by:** Boyd S. | Marketing and TV Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Synup?** Synup is a fantastic tool to help local businesses succeed in the confusing digital marketing space for local buseinesses. Customer support/ Onboarding was great, lots of options and very affordable for agencies. Reputable company based in NYC and 12 years figuring digital marketing / social media posting/ review management. Easy to join the platform. Built in agency tools. My daily tool for social media and analyics for my clients. **What do you dislike about Synup?** Their new social posting platform is EXCELLENT... but could use some more intergrations/ platforms. **What problems is Synup solving and how is that benefiting you?** Making it easy to use AI tools and solving the constant API problem between Google , Facebook and other platforms. This helps me solve time automating processes that used to take hours. **Official Response from Madeleine Johnson:** > Hey Boyd, Thank you so much for your review! I'm so happy to hear you've been loving both our social and local platforms - hope to have you on board for years to come. Let us know if we can ever do anything to help. We're just a message away! Cheers, Madeleine @ Synup ### 47. Exceptional Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Kashif M. | Director/owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Synup?** We had multiple issues to manage social media posts in the past. Synup has proved to be a great tool for managjng our social media posts on various platforms. We are now generating AI assisted posts with mere clicks which have been a game changer for our business and enhancing our outreach. The cost effect is also comparatively affordable making things very attractive for us. I would highly recommend this software due to ease of use, efficient customer support and affordability. **What do you dislike about Synup?** There is nothing to be mentioned as negative about Synup. It is easy to use, implement and cost effective. **What problems is Synup solving and how is that benefiting you?** For our marketing strategy, Synup has helped a great deal. We are managing social media posts on multiple platforms and have an easy access to all kind of data base. Responding to customers queries and reviews is much easier. **Official Response from Madeleine Johnson:** > Hi Kashif, Thank you for the kind review! We're happy to hear about your seamless onboarding process and enjoyment of the platform so far. Hope to have you on board for many years to come! - Madeleine @ Synup ### 48. My Synup review **Rating:** 5.0/5.0 stars **Reviewed by:** Rachad Alabi A. | Développeur web freelance, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2023 **What do you like best about Synup?** I frequently use Synup for its user-friendly design, regular updates, and budget-friendly features. This essential tool streamlines social media tasks, making content creation and scheduling easy, while the centralized dashboard efficiently manages online reviews, fostering positive customer relationships without excessive costs. The listings feature ensures consistent business information online, boosting visibility within our budget, and the responsive support team demonstrates a genuine commitment to user satisfaction. **What do you dislike about Synup?** While I generally appreciate Synup, updating information can be confusing at times. Simplifying that aspect would enhance the website's overall usability. Nonetheless, I find Synup invaluable in ensuring the accuracy of my business details online. **What problems is Synup solving and how is that benefiting you?** Synup effectively manages the complexity of overseeing our business information across online platforms, ensuring accuracy and improving visibility. This streamlined approach enables customers to access the correct details with ease, ultimately saving time and contributing to a positive customer experience. ### 49. Lifesaving Timesaver **Rating:** 5.0/5.0 stars **Reviewed by:** Haley M. | Inventory Control Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Synup?** This product has changed my daily work schedule. I post similar content across multiple social platforms with one click. I see how our business is viewed in the eyes of multiple types of customers from one screen. I am able to view and edit multiple listings at once with ease. **What do you dislike about Synup?** It takes a good amount of time to get used to the system and to make use of all of the features it offers. **What problems is Synup solving and how is that benefiting you?** Before Synup, the task that took up a good chunk of my day was copying and pasting the same media to multiple social platforms. This has cut down on that process extensively. I now have more time to create different pieces of media to bring more of an audience and customers to my business. **Official Response from Madeleine Johnson:** > Hey Haley, Thanks for your kind review. It's great to hear how Synup Social has changed your workflow for the better! I can't wait to see what you do with the power of Synup. Happy posting! Madeleine @ Synup ### 50. A great resource for optimizing brand visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Synup?** Synup boasts a variety of services that have greatly enhanced the ability to manage my business' online presence. We use Synup to manage our social media, reviews, and listings. Their AI-powered tools have augmented my ability to manage posts and increase web visiblity. The benefit Synup's services provided for my business far exceeded the cost. Their interface is easy to use and navigate. Their customer service is professional, courteous, and responsive - they promptly resolved any issues we had or inquiries we posed. **What do you dislike about Synup?** There is not anything I disliked about Synup. **What problems is Synup solving and how is that benefiting you?** Synup is solving the problem of managing posts and listings across multiple platforms. Their services have streamlined our ability to respond to reviews. This has benefited my business by expanding our online presence and increasing interaction with customers. It has saved us a ton of time when it comes to managing our online entities. It has also increased outreach and expanded visbility. ## Synup Discussions - [Is this better than BirdEye as far as features go](https://www.g2.com/discussions/24570-is-this-better-than-birdeye-as-far-as-features-go) - 2 comments, 1 upvote - [How do you user Synup most? With Dashboard access or as a One-Time submission service?](https://www.g2.com/discussions/30631-how-do-you-user-synup-most-with-dashboard-access-or-as-a-one-time-submission-service) - 2 comments - [View Synup pricing details and edition comparison](https://www.g2.com/products/synup/reviews?page=2&source=search§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+02%3A25%3A59+-0500&secure%5Bsession_id%5D=1d641577-5936-4280-ac13-213acf37ebba&secure%5Btoken%5D=5c826913da74aaf068c186c183eb4f0a41850939709e8fae8c867e5b8379e89d&format=llm_user) ## Synup Integrations - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Copilot](https://www.g2.com/products/copilot-software-ltd-copilot/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Gemini](https://www.g2.com/products/google-gemini/reviews) - [Instagram for Business](https://www.g2.com/products/instagram-for-business/reviews) ## Synup Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Attribution - Hashtag Analytics - Sentiment Analysis **Business Tools** - Bulk Uploading - CMS Agnostic - CMS Specific - Traffic Analytics - Customer Analytics **Listing Management** - Network Directory - Data Aggregators - Duplicate Monitoring - Optimization **Local Search Optimization** - Rank Tracking - Online Listings - Google My Business - Reputation Management - Social Media - Dashboards and Reporting **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation **Visual UGC** - Campaign Customization - Widget Customization - Widget - Media Library **Agentic AI - Customer Advocacy** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Social Ads - Campaign Planning - Hashtag Capabilites **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis **Discovery** - Referral Program - Incentives - 3rd-Party Trends **Customer Tools** - Location Listing - Product and Category Filters - Mobile Support - Automatic Geolocation **Performance** - Real-Time Updates - Analytics **Integrations** - Social Media - Content Creation - Marketing Automation - Rights Management **Platform** - Internationalization - User, Role, and Access Management - Performance and Reliability - Reporting and Dashboards - Mobile User Support **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management **Insight** - Monitoring - Adoption Insight - Engagement Analysis **Support** - Onboarding - 24/7 Client Support **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Mobile** - Mobile Optimization **Performance** - UGC Analytics - Lazy-Loading **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **In-House Management** - Team Workflow **Platform** - Multichannel Sharing - Forum - Integration - Content Distribution **Generative AI** - AI Text Generation **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Synup Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,035 reviews) - [Yext](https://www.g2.com/products/yext/reviews) - 4.4/5.0 (1,091 reviews) - [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) - 4.5/5.0 (531 reviews)