--- title: Swivl Tech Reviews meta_title: 'Swivl Tech Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Swivl Tech works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2 scale: '5' date_modified: '2026-09-02' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Swivl Tech Reviews **Vendor:** Swivl Tech **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 2 ## About Swivl Tech Swivl is an all-in-one field service management software built to simplify operations and boost productivity for growing field service businesses. Designed for field service industries like cleaning, plumbing, HVAC, landscaping, and more. Swivl offers an intuitive platform to streamline workflows and empower teams to deliver top-notch service. Whether serving residential or commercial clients, Swivl caters to the unique needs of service-oriented businesses. Its customizable workflows, beginner-friendly interface, and automation tools ensure the platform adapts to your operations as they grow. The Swivl mobile app and desktop solution provide seamless communication and real-time updates for field teams, office staff, and customers, enhancing transparency and overall service quality. Swivl’s free-of-charge core features include: ✔️ Easy-to-use Mobile App ✔️ Digital invoicing and payments ✔️ Scheduling and dispatching ✔️ Work order management tools ✔️ CRM solutions ✔️ GPS Tool Tracking ✔️ AI-powered Website Builder These tools allow technicians to seamlessly assign jobs, ensure on-time completion, hands-on team management, and even offer secure payment solutions to their clients. Its advanced reporting capabilities offer valuable insights into productivity and service trends, helping organizations make data-driven decisions. Focusing on small and medium-sized businesses, Swivl’s straightforward tools eliminate the need for overly complex systems, Swivl helps businesses save time, increase efficiency, and provide exceptional service to their clients by providing a comprehensive suite of features designed to simplify field service management. ## Swivl Tech Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **all-in-one tools** for CRM management and invoicing provided by Swivl Tech at no cost. (1 reviews) - Users appreciate the **free enrollment and essential all-in-one tools** offered by Swivl Tech for seamless management. (1 reviews) - Users appreciate the **real-time data** capabilities of Swivl Tech, enhancing their decision-making and management efficiency. (1 reviews) ## Swivl Tech Reviews ### 1. Superb Organization, Effortless Estimate Creation **Rating:** 5.0/5.0 stars **Reviewed by:** Chalino M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** March 26, 2026 **What do you like best about Swivl Tech?** I find Swivl Tech easy to create estimates for customers while on site. The app is very organized, simple to use, and runs smoothly. I appreciate the organized layout, which is great for keeping track of job information. The task function is amazing, showing the time on the job in real time, helping me manage how to use my time per job effectively. The initial setup process was very easy. **What do you dislike about Swivl Tech?** One thing I think could be improved is the photo upload feature can only upload a few photos at a time or upload won’t go through. **What problems is Swivl Tech solving and how is that benefiting you?** Swivl Tech helps me create estimates on site easily and track job information with its organized layout. The task function shows real-time job time, improving my time management. ### 2. Reviewing Swivl Tech **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 17, 2025 **What do you like best about Swivl Tech?** The best thing about Swivl is that it provides very essential all in one tools for CRM management, invoicing and website building. The most interesting part is that this tool provides all these features free of cost. There are no hidden charges and no credit card requirement for enrollment. You can proceed with the registration free of cost. **What do you dislike about Swivl Tech?** As of now, there is nothing to dislike about this tool as it is emerging and improving day by day by making its features more flexible and user-friendly. **What problems is Swivl Tech solving and how is that benefiting you?** Swivl Tech is solving the complex management problem by providing all your business-related management tools in a single place, making it very simple and flexible for users to utilize all these tool features to manage day-to-day business needs like CRM management and invoicing. It also has a unique feature of unlimited user addition, allowing you to run your organization and onboard users as much as you can with seamless efforts. There are no contracts for this. This tool also works on a pay-as-you-go model, meaning you only pay for what and how much you use, with no additional upfront cost, making this tool more affordable. - [View Swivl Tech pricing details and edition comparison](https://www.g2.com/products/swivl-tech/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-13+03%3A02%3A35+-0500&secure%5Bsession_id%5D=3133179c-2dd8-48b9-9a76-7bb3a7afe329&secure%5Btoken%5D=8eb837886b7e31e5f508889113ba01c4c1a0809077fd027a7412ddc29f6b7ab7&format=llm_user) ## Swivl Tech Features **Generative AI** - Generative AI **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Client Notifications - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **After the Job** - Reports - Analytics - Billing & Invoicing - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions - Workflow Automation ## Top Swivl Tech Alternatives - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,259 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,794 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews)