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G2 recognized SUSE Linux Enterprise Server
SUSE Linux Enterprise Server

By SUSE

4.6 out of 5 stars

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SUSE Linux Enterprise Server Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

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SUSE Linux Enterprise Server Reviews (67)

Reviews

SUSE Linux Enterprise Server Reviews (67)

4.6
67 reviews

Pros & Cons

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CG
Mid-Market (51-1000 emp.)
"SUSE Linux Enterprise Server, Linux from Europe"
What do you like best about SUSE Linux Enterprise Server?

We use SLES due to the long support cycles for the major versions, the well-tested software, and the reliability during upgrades. Besides Debian GNU/Linux, 70% of our servers run on SLES, and the servers can be easily administered via Ansible. The contact with customer support takes place in English, which is positive, but in my opinion, it should continue to be in German. So far, there has been no challenge that could not be solved. I would also like to particularly emphasize that SUSE is not rigid in its development, but with the new version 16, it cuts off old habits and removes tools like yast, apparmor, and salt from the standard distribution in favor of their better counterparts. The offer of the SUSE open build service for creating, testing, and publishing software packages is also worth mentioning. It can be used freely, and with it, missing packages can be created by oneself. Review collected by and hosted on G2.com.

What do you dislike about SUSE Linux Enterprise Server?

The partial absence of, in my opinion, important packages like mydumper or hstr. However, it should be mentioned that there is the Open Build Service from SUSE. Review collected by and hosted on G2.com.

Response from Huw Wigley of SUSE Linux Enterprise Server

Thank you for your positive sentiment.

Our focus on Digital Sovereignty ensures that our customers can keep their data local, their operations adaptable, and their options open.

OR
Enterprise (> 1000 emp.)
"The advantages of open source with the benefits of enterprise-grade support"
What do you like best about SUSE Linux Enterprise Server?

I’ve had a very positive experience with SUSE because it’s a highly robust operating system.

Its stability, reliability, and enterprise-grade capabilities, make it an excellent choice for organizations that need a solid platform.

In addition, the support is very professional and efficient whenever it’s needed. I know that SUSE has recently improved its support service through the SCC portal, which makes the overall experience even stronger and more reliable.

Currently, SUSE 15 SP7 offers a very high LTS (Long-Term Support), which greatly simplifies the server lifecycle in terms of updates, allowing organizations to stay up-to-date without having to perform major release upgrades. Review collected by and hosted on G2.com.

What do you dislike about SUSE Linux Enterprise Server?

I had occasionally encountered situations where a package from the official repositories (PHP, for example) was behind the latest active version. Although these packages were maintained with security updates, I had to keep an application running without being able to upgrade to the latest version due to the repository limitations.

Earlier versions had a short lifecycle, but this has been resolved with SUSE 15 SP7, which now offers a much longer Long-Term Support (LTS), simplifying server maintenance and updates Review collected by and hosted on G2.com.

Response from Huw Wigley of SUSE Linux Enterprise Server

Thank you, Oriol.

The open source philosophy is in our DNA, and long-term support is essential.

Md S.
MS
Sr. Systems Engineer, Datacenter Cloud Operations
Information Technology and Services
Enterprise (> 1000 emp.)
"The Complete Enterprise Linux: Cloud-Ready, High-Performance, and Fully Supported"
What do you like best about SUSE Linux Enterprise Server?

What I like best about SUSE Linux Enterprise Server is how easy it is to use and implement, even in complex enterprise environments. The YaST tool simplifies administration and configuration, saving time for daily operations. I work with SLES everyday for running business-critical applications like SAP, and it consistently delivers stability and performance. The platform comes with a rich set of enterprise-grade features while still allowing smooth integration with cloud, container, and hybrid environments. Another big plus is the excellent customer support and clear documentation, which ensures issues are resolved quickly and confidently. Overall, SLES offers the perfect balance of usability, functionality, and reliability for enterprise workloads. Review collected by and hosted on G2.com.

What do you dislike about SUSE Linux Enterprise Server?

While SUSE Linux Enterprise Server is very reliable, some areas could be improved. Certain configurations can feel complex for new users, and official packages or updates sometimes lag behind community versions. Licensing and subscription costs may also feel higher compared to other distributions. However, these are minor compared to the overall stability, support, and enterprise readiness SLES provides. Review collected by and hosted on G2.com.

Response from Huw Wigley of SUSE Linux Enterprise Server

Thank you for taking the time to provide such detailed feedback. It's very much appreciated.

Neil Franklin F.
NF
Mid-Market (51-1000 emp.)
"Enterprise Operating System that is beginner friendly"
What do you like best about SUSE Linux Enterprise Server?

As someone who has little experience with a Linux operating system, I find it easy to operate. The product has very good support website where you can find everything you need to get your server up and running as well as to troubleshoot issues that you may encounter with upgrading your system. Review collected by and hosted on G2.com.

What do you dislike about SUSE Linux Enterprise Server?

To be frank, I can't think of anything to dislike about SUSE. They have very good after sales support and they really reward customers well. Review collected by and hosted on G2.com.

Response from Huw Wigley of SUSE Linux Enterprise Server

Thank you for being 'frank'. We strive to continue delivering best-in-class support.

LP
Enterprise (> 1000 emp.)
"Strategic Insight on SUSE Linux Enterprise Server in the Corporate Environment"
What do you like best about SUSE Linux Enterprise Server?

It is a robust operating system with excellent performance in critical corporate environments, especially for virtualization, databases, and mission-critical applications. Additionally, the strong integration with management tools and high-level corporate support ensures security, predictability, and ease of maintenance throughout the server lifecycle. Review collected by and hosted on G2.com.

What do you dislike about SUSE Linux Enterprise Server?

Licensing costs, smaller community base, learning curve for the technical team Review collected by and hosted on G2.com.

Response from Huw Wigley of SUSE Linux Enterprise Server

Thank you for your review.

Our team are working to make the learning curve easier to navigate.

ME
Enterprise (> 1000 emp.)
"Stability and support guarantees without giving up on innovations"
What do you like best about SUSE Linux Enterprise Server?

The ability to integrate the latest package and Kernel updates, but with the certainty that it will be stable. The ability to design the distribution to implement. Review collected by and hosted on G2.com.

What do you dislike about SUSE Linux Enterprise Server?

The cost of support can be excessive if an environment is not properly updated. Review collected by and hosted on G2.com.

Response from Huw Wigley of SUSE Linux Enterprise Server

Thank you for sharing your thoughts.

Stability is essential, so we're pleased to hear your positive sentiment.

Verified User in Higher Education
AH
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The perfect Linux for every Enterprise enironment"
What do you like best about SUSE Linux Enterprise Server?

As a daily User of SUSE Linux I like the long lifecycle, the stability that comes with the System, the security that SUSE deliver, things like Live-Patching , proactive updates and the very competent Support/Customer Service. The System is easy to use and the impementaion and integration is well documentet and following a standart procedure. Review collected by and hosted on G2.com.

What do you dislike about SUSE Linux Enterprise Server?

I see some gaps in Third-Party Support and some packages are in very old versions. Review collected by and hosted on G2.com.

Response from Huw Wigley of SUSE Linux Enterprise Server

Thank you for sharing your feedback.

We pride ourselves on supporting our customers with the industry's longest, most predictable lifecycle.

CW
Enterprise (> 1000 emp.)
"SLES: It just works"
What do you like best about SUSE Linux Enterprise Server?

SLES is a very reliable product that makes my job easier. Patching is easy and reliable, an so is the OS. Review collected by and hosted on G2.com.

What do you dislike about SUSE Linux Enterprise Server?

Third-party products don't always support this OS. Review collected by and hosted on G2.com.

Response from Huw Wigley of SUSE Linux Enterprise Server

Thank you for your positive feedback.

Making your job easier is our aim.

Verified User in Financial Services
AF
Enterprise (> 1000 emp.)
"SLES is reliable for corporate use"
What do you like best about SUSE Linux Enterprise Server?

The updates are reliable and do not break existing workloads. Easy to deploy and manage. Security updates are very timely. Gold customer support is very knowledgeable and quick to get back to you. Review collected by and hosted on G2.com.

What do you dislike about SUSE Linux Enterprise Server?

Yast2 is powerful but when something goes wrong i'd like to be able to know what it's doing behind the scenes. Review collected by and hosted on G2.com.

Response from Miguel Pérez Colino of SUSE Linux Enterprise Server

Thank you very much for your review. This feedback is much appreciated.

Regarding troubleshooting automated configuration, we will be adding System Roles in SLES 16 to simply the way you can troubleshoot them. Also they provide a consistent way to configure the system. Hope you enjoy them.

Verified User in Retail
AR
Enterprise (> 1000 emp.)
"Stable enterprise Linux with strong support"
What do you like best about SUSE Linux Enterprise Server?

The professional support, up-to-date kernel, and overall stability make SLES a solid choice for production systems. Having a recent kernel boosts performance a lot. Review collected by and hosted on G2.com.

What do you dislike about SUSE Linux Enterprise Server?

The package ecosystem is smaller than on other distros, and some third‑party solutions don’t provide native support for it, which can add extra steps. Review collected by and hosted on G2.com.

Response from Huw Wigley of SUSE Linux Enterprise Server

We appreciate you taking the time to share your thoughts.

We'd rather you spent more time on development, so it's good to hear that the overall stability gives you that opportunity.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

14 months

Perceived Cost

$$$$$
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