[ Superchat Reviews ](https://www.g2.com/products/superchat/reviews) [ Superchat Reviews ](https://www.g2.com/products/superchat/reviews) # Superchat Pricing Overview [Editedit](https://my.g2.com/superchat/pricings) Free Trial ## Superchat Pricing Key Insights Last updated on Apr 30, 2026 * * * Superchat offers **3 pricing editions** , starting from **€89** to **€299**. Superchat pricing tiers are designed to support different usage levels and team sizes. Superchat also offers a **free trial**. Compare the Superchat pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Super X GmbH** for **custom pricing**. * * * Basic — €89 / Per Month Professional — €149 / Per Month Advanced — €299 / Per Month Rated 4.6 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Basic €89.00 Per Month Ideal for smaller teams - Connect up to 1 WhatsApp number - Reach unlimited contacts - WhatsApp Newsletter included - 2 active automations included - 3 user seats included Show More Professional €149.00 Per Month Perfect for medium sized teams; includes all from Basic, plus: - Connect up to 3 WhatsApp numbers - Customisable webchat widget - 1 AI chatbot included - 8 automations included - 10 user seats included - Plan is eligible for Integrations add-on (49€/month) Show More Advanced €299.00 Per Month Optimal for larger teams and advanced use cases; includes everything from Professional, plus: - Connect up to 5 WhatsApp numbers - 2 AI chatbots included - 16 active automations included - Integrations add-on included - 25 user seats included - Premium support included Show More We offer different packages depending on the size of your team and the features you require. You may further want to customise your plan with our one or more of our add-ons. Pricing information for Superchat is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Superchat must be conducted with the seller. Pricing information was last updated on October 14, 2024 Show More ## Superchat Pricing FAQs Generated using AI Is Superchat free, or does it offer a free trial? Superchat does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. How much does Superchat cost in 2026? According to G2 data, Superchat pricing in 2026 starts at €89.00 and can reach €299.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Super X GmbH's official pricing page for the most current details. Who is Superchat pricing best suited for? According to G2 reviews of Superchat, the Basic tier suits small businesses with straightforward WhatsApp communication needs and limited team sizes. G2 reviewers from industries such as insurance, automotive, retail, and hospitality frequently represent small businesses finding strong value in centralised messaging and basic automation. The Professional tier aligns well with growing small to mid-market teams needing AI chatbots and broader automation. Superchat's Advanced tier, with 25 user seats and bundled integrations, is best suited for larger mid-market teams managing multiple WhatsApp numbers across locations, a pattern reflected in G2 reviews from multi-site retail and automotive businesses. Custom enterprise pricing is also available for more complex needs. What are the key differences between the free and paid versions of Superchat? Superchat does not offer a permanent free version, but a free trial is available for evaluation. Superchat's paid plans begin at €89 per month for the Basic tier, which includes one WhatsApp number, three user seats, two automations, and WhatsApp newsletters. Upgrading to Superchat's Professional tier at €149 per month adds an AI chatbot, up to ten user seats, eight automations, a customisable webchat widget, and eligibility for an integrations add-on. The Advanced tier at €299 per month includes two AI chatbots, 25 user seats, 16 automations, and integrations bundled in. G2 reviewers note that the absence of AI chatbots and integrations in lower tiers is a common driver for upgrading. Is Superchat considered good value for its pricing? G2 reviews of Superchat indicate a broadly positive value sentiment, with the majority of reviewers giving 4.5 to 5-star ratings and frequently citing time savings, automation capabilities, and WhatsApp integration as strong justifications for the cost. Several G2 reviewers describe the price-performance ratio as fair given the feature breadth. However, a recurring concern among small business and solo operators is that Superchat's pricing feels steep, particularly when key features like AI chatbots and integrations require higher tiers or add-ons. One G2 reviewer flagged a hidden 12-month minimum contract term as a significant concern, adding perceived risk to the investment for smaller buyers evaluating Superchat's pricing. ## Top-Rated Alternatives [ ![Wati](https://images.g2crowd.com/uploads/product/hd_favicon/1e61e7f92ca8c086d788d836910a4dff/wati.svg "Wati") Wati 4.6/5(500) ](https://www.g2.com/products/wati/reviews) [ ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio") Tidio 4.6/5(1,959) ](https://www.g2.com/products/tidio/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ View All Alternatives ](https://www.g2.com/products/superchat/competitors/alternatives) ## Superchat Alternatives Pricing The following is a quick overview of editions offered by other [Social Customer Service Software](https://www.g2.com/categories/social-customer-service) | Product | Price | Features | | --- | --- | --- | | ![Wati](https://images.g2crowd.com/uploads/product/image/small_square/small_square_43a6224d46579e98e5e091bdfdfca6cb/wati.png)[Wati](https://www.g2.com/products/wati/reviews) Growth | Contact Us | Send WhatsApp messages to thousands of users in one click to improve reach. 5 Agents Blue Tick Verification & Assistance 1,000 Free Conversations per month Shared Team Inbox No Code Chatbot Builder Broadcast Management Instagram DM Integration New 2 select Commerce/CRM integrations 50K Marketing Broadcasts per month | | ![Tidio](https://images.g2crowd.com/uploads/product/image/small_square/small_square_bfc6540ec12016f4e1bebfc7c9c1030e/tidio.png)[Tidio](https://www.g2.com/products/tidio/reviews) Free | FreePer Month | For solo entrepreneurs. Free forever. No credit card requried. 50 Handled Conversations Live Chat Help Desk Social media integrations 50 Lyro AI conversations (one-time) 100 Flows visitors reached | | ![Fin](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png)[Fin](https://www.g2.com/products/fin/reviews) Fin with your current helpdesk | $0.991 Outcome | Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked. Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. Set up in under an hour Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more Customizable tone and answer length Takes action to update external systems Transfers to agents directly in preferred Inbox | Various alternatives pricing & plans Free Trial Pricing information for the above various Superchat alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Superchat Pricing Reviews (2) ![Benn B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benn B.") BB Benn B. Founder Small-Business (50 or fewer emp.) 6/29/2026 "Great for Engagement, Needs Better Analytics" 3.5/5 What do you like best about Superchat? I like that we can queue up automations that run via WhatsApp, making it nice and easy for our audience—and we get some good data back. I find it pretty easy to set these up with the drag-and-drop interface, which is really intuitive. The app's pretty easy overall, and we were well supported during onboarding by someone called Callum, who was really good. Review collected by and hosted on G2.com. What do you dislike about Superchat? Definitely the reporting and analytics are below standard. They just don't give enough. And, actually, even though we're on a higher cost plan, you had to pay extra to get the analytics but even when we reviewed the analytics, they just weren't good enough. Also, other features like, we wanted to AB test messaging. This really important, but that just doesn't exist in Superchat. Review collected by and hosted on G2.com. What problems is Superchat solving and how is that benefiting you? I use Superchat for instant communication and real-time messaging, which captures audience data seamlessly during live events. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 4/29/2026 "Possible scam due to unclear subscription conditions" 1/5 What do you like best about Superchat? Convenient for some functions, but the contractual arrangements are unclear. The assistance after contact suggests subscription plans that are not used to make you spend more. Review collected by and hosted on G2.com. What do you dislike about Superchat? I believe it is almost a scam as the operators hide the fact that the subscription cannot be canceled for 12 months and prohibit downgrades, only offering upgrades. When during the consultation you ask whether or not you can cancel the subscription they reply with vague and equivocal answers. I absolutely do not recommend. Review collected by and hosted on G2.com. What problems is Superchat solving and how is that benefiting you? It involves automatisms that can easily be managed more conveniently and less expensively with alternative methods. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Superchat Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_43a6224d46579e98e5e091bdfdfca6cb/wati.png "Product Avatar Image") Wati 4.6/5(500) [ Compare Now ](https://www.g2.com/compare/superchat-vs-wati) ##### Categories on G2 [Social Customer Service](https://www.g2.com/categories/social-customer-service) ##### Explore More [What's the best ATS for companies running multiple open roles and hiring processes simultaneously?](https://www.g2.com/discussions/which-applicant-tracking-systems-do-professional-recruiters-trust-most-based-on-real-user-reviews)[Which software vendor is considered the most reliable in online brand protection and anti-counterfeiting based on actual user experience rather than marketing claims?](https://www.g2.com/discussions/which-software-vendor-is-considered-the-most-reliable-in-online-brand-protection-and-anti-counterfeiting-based-on-actual-user-experience-rather-than-marketing-claims)[How well does Alteryx support global teams that need collaborative workflows, shared assets, and consistent access across regions?](https://www.g2.com/discussions/how-well-does-alteryx-support-global-teams-that-need-collaborative-workflows-shared-assets-and-consistent-access-across-regions) [What are the most trusted insurance suites by enterprise insurance companies based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-insurance-suites-by-enterprise-insurance-companies-based-on-user-reviews)[Which construction data analytics platforms catch schedule and cost overruns before they become problems on job sites?](https://www.g2.com/discussions/which-construction-data-analytics-platforms-catch-schedule-and-cost-overruns-before-they-become-problems-on-job-sites)[Pros and Cons Details](https://www.g2.com/products/superchat/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)