[ Superchat Reviews ](https://www.g2.com/products/superchat/reviews) [ Superchat Reviews ](https://www.g2.com/products/superchat/reviews) # Superchat Pricing Overview [Editedit](https://my.g2.com/superchat/pricings) Free Trial ## Superchat Pricing Key Insights Last updated on Apr 09, 2026 * * * Superchat offers **3 pricing editions** , starting from **€89** to **€299**. Superchat pricing tiers are designed to support different usage levels and team sizes. Superchat also offers a **free trial**. Compare the Superchat pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Super X GmbH** for **custom pricing**. * * * Basic — €89 / Per Month Professional — €149 / Per Month Advanced — €299 / Per Month Rated 4.6 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Basic €89.00 Per Month Ideal for smaller teams - Connect up to 1 WhatsApp number - Reach unlimited contacts - WhatsApp Newsletter included - 2 active automations included - 3 user seats included Show More Professional €149.00 Per Month Perfect for medium sized teams; includes all from Basic, plus: - Connect up to 3 WhatsApp numbers - Customisable webchat widget - 1 AI chatbot included - 8 automations included - 10 user seats included - Plan is eligible for Integrations add-on (49€/month) Show More Advanced €299.00 Per Month Optimal for larger teams and advanced use cases; includes everything from Professional, plus: - Connect up to 5 WhatsApp numbers - 2 AI chatbots included - 16 active automations included - Integrations add-on included - 25 user seats included - Premium support included Show More We offer different packages depending on the size of your team and the features you require. You may further want to customise your plan with our one or more of our add-ons. Pricing information for Superchat is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Superchat must be conducted with the seller. Pricing information was last updated on October 14, 2024 Show More ## Superchat Pricing FAQs Generated using AI ### Is Superchat free, or does it offer a free trial? Superchat does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. ### How much does Superchat cost in 2026? According to G2 data, Superchat pricing in 2026 starts at €89.00 and can reach €299.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Super X GmbH's official pricing page for the most current details. ### Who is Superchat pricing best suited for? According to G2 reviews of Superchat, the Basic tier suits small businesses with straightforward WhatsApp communication needs and limited team sizes. G2 reviewers from industries such as insurance, automotive, retail, and hospitality frequently represent small businesses finding strong value in centralised messaging and basic automation. The Professional tier aligns well with growing small to mid-market teams needing AI chatbots and broader automation. Superchat's Advanced tier, with 25 user seats and bundled integrations, is best suited for larger mid-market teams managing multiple WhatsApp numbers across locations, a pattern reflected in G2 reviews from multi-site retail and automotive businesses. Custom enterprise pricing is also available for more complex needs. ### What are the key differences between the free and paid versions of Superchat? Superchat does not offer a permanent free version, but a free trial is available for evaluation. Superchat's paid plans begin at €89 per month for the Basic tier, which includes one WhatsApp number, three user seats, two automations, and WhatsApp newsletters. Upgrading to Superchat's Professional tier at €149 per month adds an AI chatbot, up to ten user seats, eight automations, a customisable webchat widget, and eligibility for an integrations add-on. The Advanced tier at €299 per month includes two AI chatbots, 25 user seats, 16 automations, and integrations bundled in. G2 reviewers note that the absence of AI chatbots and integrations in lower tiers is a common driver for upgrading. ### Is Superchat considered good value for its pricing? G2 reviews of Superchat indicate a broadly positive value sentiment, with the majority of reviewers giving 4.5 to 5-star ratings and frequently citing time savings, automation capabilities, and WhatsApp integration as strong justifications for the cost. Several G2 reviewers describe the price-performance ratio as fair given the feature breadth. However, a recurring concern among small business and solo operators is that Superchat's pricing feels steep, particularly when key features like AI chatbots and integrations require higher tiers or add-ons. One G2 reviewer flagged a hidden 12-month minimum contract term as a significant concern, adding perceived risk to the investment for smaller buyers evaluating Superchat's pricing. [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/df38f4e5568236bd9d4fb58e523fd491/fin.svg "Fin") Sponsored Fin 4.5/5 (3,859) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Wati](https://images.g2crowd.com/uploads/product/hd_favicon/1e61e7f92ca8c086d788d836910a4dff/wati.svg "Wati") Wati 4.6/5 (468) ](https://www.g2.com/products/wati/reviews) [ ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio") Tidio 4.6/5 (1,843) ](https://www.g2.com/products/tidio/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/df38f4e5568236bd9d4fb58e523fd491/fin.svg "Fin") Fin 4.5/5 (3,696) ](https://www.g2.com/products/fin/reviews) [ View All Alternatives ](https://www.g2.com/products/superchat/competitors/alternatives) ## Superchat Alternatives Pricing The following is a quick overview of editions offered by other [Social Customer Service Software](https://www.g2.com/categories/social-customer-service) | ![Wati](https://images.g2crowd.com/uploads/product/image/small_square/small_square_43a6224d46579e98e5e091bdfdfca6cb/wati.png) [Wati](https://www.g2.com/products/wati/reviews) ##### Growth | Contact Us | Send WhatsApp messages to thousands of users in one click to improve reach. - 5 Agents - Blue Tick Verification & Assistance - 1,000 Free Conversations per month - Shared Team Inbox - No Code Chatbot Builder - Broadcast Management - Instagram DM Integration New - 2 select Commerce/CRM integrations - 50K Marketing Broadcasts per month [Show More](javascript:void(0);) | | ![Tidio](https://images.g2crowd.com/uploads/product/image/small_square/small_square_bfc6540ec12016f4e1bebfc7c9c1030e/tidio.png) [Tidio](https://www.g2.com/products/tidio/reviews) ##### Free | FreePer Month | For solo entrepreneurs. Free forever. No credit card requried. - 50 Handled Conversations - Live Chat - Help Desk - Social media integrations - 50 Lyro AI conversations (one-time) - 100 Flows visitors reached [Show More](javascript:void(0);) | | ![Fin](https://images.g2crowd.com/uploads/product/image/small_square/small_square_30d7b9d80f68b61fdefb6ce5d1f55bb2/fin.png) [Fin](https://www.g2.com/products/fin/reviews) ##### Fin with your current helpdesk | $0.991 Outcome | Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked. - Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. - Set up in under an hour - Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more - Customizable tone and answer length - Takes action to update external systems - Transfers to agents directly in preferred Inbox [Show More](javascript:void(0);) | Various alternatives pricing & plans Free Trial Pricing information for the above various Superchat alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Superchat Pricing Reviews (2) ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 6/12/2025 More Options - "A very useful tool" 5/5 What do you like best about Superchat? I use Superchat daily and am very satisfied with the application. The user interface is clearly designed, which makes onboarding and daily use easy. A big advantage for me is the text templates, which can also be customized. They help to simplify standardized communication processes and thus save noticeable time in the workday. Particularly noteworthy is also the good accessibility of the service team for inquiries. Overall, Superchat is a reliable and useful tool that I can recommend for simplifying customer communication. Review collected by and hosted on G2.com. What do you dislike about Superchat? AI chatbot (current status) not included in the basic package. Review collected by and hosted on G2.com. What problems is Superchat solving and how is that benefiting you? Time-intensive communication via messenger. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated OS Omar S. Manager Mid-Market (51-1000 emp.) 7/9/2025 More Options - "Beware: Superchat's Monthly Plan Isn't What You Think It Is" 0/5 What do you like best about Superchat? Superchat mobile app from UI/UX design point of view was the best I have used. Unfortunately, this was overshadowed by performance issues with high volume messages. Review collected by and hosted on G2.com. What do you dislike about Superchat? Superchat’s pricing practices raise concerns and border on deceptive. They hide crucial information in their Terms of Use. Notably, their monthly plan is not truly monthly. Clause 14.2 at the end of the terms states, “Unless otherwise agreed, the minimum contract term is 12 months, commencing on the date of the first direct debit.” Consequently, after 30 days from the initial payment, users are obligated to a 12-month commitment despite signing up for a monthly plan. Outside this clause in the terms, such critical detail is nowhere to be found. The entire process is designed to mislead users into believing they are signing up for a monthly plan. The order summary screen, after selecting the plan, displays the monthly price and then shows “See future charges,” which only shows a single month’s charge. Unless users delve into the Terms of Conditions and scroll to the end, they will not be aware of this 12-month commitment. Furthermore, such a 12-month commitment also applies to “add-ons.” Users cannot cancel an add-on after a few months if they need it; instead, they are also on the hook after 30 days from adding the add-on to their plan. We terminated our Superchat subscription after using it for a few months due to significant performance issues as the volume of messages increased. When I received a charge for two months after cancellation, I was perplexed. I reached out to support, and that is when I became aware of clause 14.2. They refused to refund the two months charged. While Superchat has some positive aspects, these are overshadowed by the known dark pattern of concealing essential information in the terms and conditions. Review collected by and hosted on G2.com. What problems is Superchat solving and how is that benefiting you? Social media Omnichannel messaging platform. Helps businesses consolidate social media DMs in one place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Superchat Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_43a6224d46579e98e5e091bdfdfca6cb/wati.png "Product Avatar Image") Wati 4.6/5 (485) [ Compare Now ](https://www.g2.com/compare/superchat-vs-wati) ##### Categories on G2 [ Social Customer Service ](https://www.g2.com/categories/social-customer-service) ##### Explore More [ What are the best spend management software available ](https://www.g2.com/discussions/which-is-the-best-spend-management-software-available-in-the-market)[ Which solution supports multi-language website creation? ](https://www.g2.com/discussions/which-solution-supports-multi-language-website-creation)[ Best platforms for optimizing accounts payable workflows ](https://www.g2.com/discussions/what-are-the-best-platforms-for-optimizing-accounts-payable-workflows) [ Top identity management service for startups ](https://www.g2.com/discussions/looking-for-the-top-identity-management-service-for-startups-let-s-discuss)[ What platform integrates social suites with CRM and marketing tools? ](https://www.g2.com/discussions/what-platform-integrates-social-suites-with-crm-and-marketing-tools)[ Pros and Cons Details ](https://www.g2.com/products/superchat/reviews?qs=pros-and-cons) Show More [ What are the best spend management software available ](https://www.g2.com/discussions/which-is-the-best-spend-management-software-available-in-the-market)[ Which solution supports multi-language website creation? ](https://www.g2.com/discussions/which-solution-supports-multi-language-website-creation)[ Best platforms for optimizing accounts payable workflows ](https://www.g2.com/discussions/what-are-the-best-platforms-for-optimizing-accounts-payable-workflows) [ Top identity management service for startups ](https://www.g2.com/discussions/looking-for-the-top-identity-management-service-for-startups-let-s-discuss)[ What platform integrates social suites with CRM and marketing tools? ](https://www.g2.com/discussions/what-platform-integrates-social-suites-with-crm-and-marketing-tools)[ Pros and Cons Details ](https://www.g2.com/products/superchat/reviews?qs=pros-and-cons)