# Top 10 Sunrise HR Case Management Alternatives & Competitors **Average Rating:** 4.6/5 **Total Number of Reviews:** 6 The HR Case Management Software solutions below are the most common alternatives that users and reviewers compare with Sunrise HR Case Management. HR Case Management Software is a widely used technology, and many people are seeking productive, user friendly software solutions with separate workflows, confidentiality, and anonymity. Other important factors to consider when researching alternatives to Sunrise HR Case Management include ease of use and reliability. The best overall Sunrise HR Case Management alternative is ServiceNow IT Service Management. Other similar apps like Sunrise HR Case Management are Freshservice, Atera, Jira Service Management, and SolarWinds Service Desk. Sunrise HR Case Management alternatives can be found in [HR Case Management Software](https://www.g2.com/categories/hr-case-management) but may also be in [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools) or [Service Desk Software](https://www.g2.com/categories/service-desk). ## Best Paid & Free Alternatives to Sunrise HR Case Management - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Atera](https://www.g2.com/products/atera/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) - [Autotask](https://www.g2.com/products/autotask/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - [EasyLlama](https://www.g2.com/products/easyllama/reviews) ## Top 10 Alternatives to Sunrise HR Case Management Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Sunrise HR Case Management stacks up to the competition, check reviews from current & previous users in industries like Consumer Services, Facilities Services, and Financial Services, and find the best product for your business. ### 1. [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) By ServiceNow **Average Rating:** 4.5/5 **Total Reviews:** 1,904 ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever. Categories in common with Sunrise HR Case Management: [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Sunrise HR Case Management vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-sunrise-hr-case-management) **Compare ServiceNow IT Service Management with other alternatives:** - [ServiceNow IT Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Atera](https://www.g2.com/compare/atera-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk) - [ServiceNow IT Service Management vs SysAid](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid) - [ServiceNow IT Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs EasyLlama](https://www.g2.com/compare/easyllama-vs-servicenow-it-service-management) ### 2. [Freshservice](https://www.g2.com/products/freshservice/reviews) By Freshworks **Average Rating:** 4.6/5 **Total Reviews:** 1,339 Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery. Categories in common with Sunrise HR Case Management: [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Sunrise HR Case Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-sunrise-hr-case-management) **Compare Freshservice with other alternatives:** - [Freshservice vs ServiceNow IT Service Management](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management) - [Freshservice vs Atera](https://www.g2.com/compare/atera-vs-freshservice) - [Freshservice vs Jira Service Management](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Freshservice vs SolarWinds Service Desk](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk) - [Freshservice vs SysAid](https://www.g2.com/compare/freshservice-vs-sysaid) - [Freshservice vs Autotask](https://www.g2.com/compare/autotask-vs-freshservice) - [Freshservice vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-freshservice) - [Freshservice vs LogMeIn Resolve](https://www.g2.com/compare/freshservice-vs-logmein-resolve) - [Freshservice vs EasyLlama](https://www.g2.com/compare/easyllama-vs-freshservice) ### 3. [Atera](https://www.g2.com/products/atera/reviews) By Atera **Average Rating:** 4.6/5 **Total Reviews:** 1,221 Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model. Categories in common with Sunrise HR Case Management: [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Sunrise HR Case Management vs Atera](https://www.g2.com/compare/atera-vs-sunrise-hr-case-management) **Compare Atera with other alternatives:** - [Atera vs ServiceNow IT Service Management](https://www.g2.com/compare/atera-vs-servicenow-it-service-management) - [Atera vs Freshservice](https://www.g2.com/compare/atera-vs-freshservice) - [Atera vs Jira Service Management](https://www.g2.com/compare/atera-vs-jira-service-management) - [Atera vs SolarWinds Service Desk](https://www.g2.com/compare/atera-vs-solarwinds-service-desk) - [Atera vs SysAid](https://www.g2.com/compare/atera-vs-sysaid) - [Atera vs Autotask](https://www.g2.com/compare/atera-vs-autotask) - [Atera vs ConnectWise PSA](https://www.g2.com/compare/atera-vs-connectwise-psa) - [Atera vs LogMeIn Resolve](https://www.g2.com/compare/atera-vs-logmein-resolve) - [Atera vs EasyLlama](https://www.g2.com/compare/atera-vs-easyllama) ### 4. [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) By Atlassian **Average Rating:** 4.3/5 **Total Reviews:** 988 Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors. Categories in common with Sunrise HR Case Management: [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Sunrise HR Case Management vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-sunrise-hr-case-management) **Compare Jira Service Management with other alternatives:** - [Jira Service Management vs ServiceNow IT Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management) - [Jira Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Jira Service Management vs Atera](https://www.g2.com/compare/atera-vs-jira-service-management) - [Jira Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk) - [Jira Service Management vs SysAid](https://www.g2.com/compare/jira-service-management-vs-sysaid) - [Jira Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-jira-service-management) - [Jira Service Management vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-jira-service-management) - [Jira Service Management vs LogMeIn Resolve](https://www.g2.com/compare/jira-service-management-vs-logmein-resolve) - [Jira Service Management vs EasyLlama](https://www.g2.com/compare/easyllama-vs-jira-service-management) ### 5. [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) By SolarWinds Worldwide LLC **Average Rating:** 4.3/5 **Total Reviews:** 785 SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways. Categories in common with Sunrise HR Case Management: [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Sunrise HR Case Management vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-sunrise-hr-case-management) **Compare SolarWinds Service Desk with other alternatives:** - [SolarWinds Service Desk vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Atera](https://www.g2.com/compare/atera-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs SysAid](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid) - [SolarWinds Service Desk vs Autotask](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs EasyLlama](https://www.g2.com/compare/easyllama-vs-solarwinds-service-desk) ### 6. [SysAid](https://www.g2.com/products/sysaid/reviews) By SysAid **Average Rating:** 4.5/5 **Total Reviews:** 752 SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform. Categories in common with Sunrise HR Case Management: [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Sunrise HR Case Management vs SysAid](https://www.g2.com/compare/sunrise-hr-case-management-vs-sysaid) **Compare SysAid with other alternatives:** - [SysAid vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid) - [SysAid vs Freshservice](https://www.g2.com/compare/freshservice-vs-sysaid) - [SysAid vs Atera](https://www.g2.com/compare/atera-vs-sysaid) - [SysAid vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-sysaid) - [SysAid vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid) - [SysAid vs Autotask](https://www.g2.com/compare/autotask-vs-sysaid) - [SysAid vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-sysaid) - [SysAid vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-sysaid) - [SysAid vs EasyLlama](https://www.g2.com/compare/easyllama-vs-sysaid) ### 7. [Autotask](https://www.g2.com/products/autotask/reviews) By Kaseya **Average Rating:** 4.3/5 **Total Reviews:** 615 Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements Categories in common with Sunrise HR Case Management: [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Sunrise HR Case Management vs Autotask](https://www.g2.com/compare/autotask-vs-sunrise-hr-case-management) **Compare Autotask with other alternatives:** - [Autotask vs ServiceNow IT Service Management](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management) - [Autotask vs Freshservice](https://www.g2.com/compare/autotask-vs-freshservice) - [Autotask vs Atera](https://www.g2.com/compare/atera-vs-autotask) - [Autotask vs Jira Service Management](https://www.g2.com/compare/autotask-vs-jira-service-management) - [Autotask vs SolarWinds Service Desk](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk) - [Autotask vs SysAid](https://www.g2.com/compare/autotask-vs-sysaid) - [Autotask vs ConnectWise PSA](https://www.g2.com/compare/autotask-vs-connectwise-psa) - [Autotask vs LogMeIn Resolve](https://www.g2.com/compare/autotask-vs-logmein-resolve) - [Autotask vs EasyLlama](https://www.g2.com/compare/autotask-vs-easyllama) ### 8. [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) By ConnectWise **Average Rating:** 4.0/5 **Total Reviews:** 582 Business Automation and ConnectWise PSA (formerly ConnectWise Manage) Categories in common with Sunrise HR Case Management: [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Sunrise HR Case Management vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-sunrise-hr-case-management) **Compare ConnectWise PSA with other alternatives:** - [ConnectWise PSA vs ServiceNow IT Service Management](https://www.g2.com/compare/connectwise-psa-vs-servicenow-it-service-management) - [ConnectWise PSA vs Freshservice](https://www.g2.com/compare/connectwise-psa-vs-freshservice) - [ConnectWise PSA vs Atera](https://www.g2.com/compare/atera-vs-connectwise-psa) - [ConnectWise PSA vs Jira Service Management](https://www.g2.com/compare/connectwise-psa-vs-jira-service-management) - [ConnectWise PSA vs SolarWinds Service Desk](https://www.g2.com/compare/connectwise-psa-vs-solarwinds-service-desk) - [ConnectWise PSA vs SysAid](https://www.g2.com/compare/connectwise-psa-vs-sysaid) - [ConnectWise PSA vs Autotask](https://www.g2.com/compare/autotask-vs-connectwise-psa) - [ConnectWise PSA vs LogMeIn Resolve](https://www.g2.com/compare/connectwise-psa-vs-logmein-resolve) - [ConnectWise PSA vs EasyLlama](https://www.g2.com/compare/connectwise-psa-vs-easyllama) ### 9. [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) By GoTo **Average Rating:** 4.3/5 **Total Reviews:** 469 LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today. Categories in common with Sunrise HR Case Management: [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Sunrise HR Case Management vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-sunrise-hr-case-management) **Compare LogMeIn Resolve with other alternatives:** - [LogMeIn Resolve vs ServiceNow IT Service Management](https://www.g2.com/compare/logmein-resolve-vs-servicenow-it-service-management) - [LogMeIn Resolve vs Freshservice](https://www.g2.com/compare/freshservice-vs-logmein-resolve) - [LogMeIn Resolve vs Atera](https://www.g2.com/compare/atera-vs-logmein-resolve) - [LogMeIn Resolve vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-logmein-resolve) - [LogMeIn Resolve vs SolarWinds Service Desk](https://www.g2.com/compare/logmein-resolve-vs-solarwinds-service-desk) - [LogMeIn Resolve vs SysAid](https://www.g2.com/compare/logmein-resolve-vs-sysaid) - [LogMeIn Resolve vs Autotask](https://www.g2.com/compare/autotask-vs-logmein-resolve) - [LogMeIn Resolve vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-logmein-resolve) - [LogMeIn Resolve vs EasyLlama](https://www.g2.com/compare/easyllama-vs-logmein-resolve) ### 10. [EasyLlama](https://www.g2.com/products/easyllama/reviews) By EasyLlama **Average Rating:** 4.8/5 **Total Reviews:** 431 We make compliance training engaging for your entire organization through interactive bite-sized courses designed to be completed on the go. Our comprehensive library covers harassment prevention, diversity, ethics, cybersecurity, and workplace safety — all delivered in a format employees actually enjoy. New! Harassment Prevention Essentials Series We heard you — training shouldn’t feel like a time sink. That’s why we launched the Harassment Prevention Essentials Series, a streamlined version of our industry-leading courses. These condensed trainings (30–40 minutes) deliver the key insights employees need while maintaining compliance. Available in 100+ languages and designed for flexibility, Essentials ensures faster completion without sacrificing impact. Categories in common with Sunrise HR Case Management: [HR Case Management](https://www.g2.com/categories/hr-case-management) **Compare:** [Sunrise HR Case Management vs EasyLlama](https://www.g2.com/compare/easyllama-vs-sunrise-hr-case-management) **Compare EasyLlama with other alternatives:** - [EasyLlama vs ServiceNow IT Service Management](https://www.g2.com/compare/easyllama-vs-servicenow-it-service-management) - [EasyLlama vs Freshservice](https://www.g2.com/compare/easyllama-vs-freshservice) - [EasyLlama vs Atera](https://www.g2.com/compare/atera-vs-easyllama) - [EasyLlama vs Jira Service Management](https://www.g2.com/compare/easyllama-vs-jira-service-management) - [EasyLlama vs SolarWinds Service Desk](https://www.g2.com/compare/easyllama-vs-solarwinds-service-desk) - [EasyLlama vs SysAid](https://www.g2.com/compare/easyllama-vs-sysaid) - [EasyLlama vs Autotask](https://www.g2.com/compare/autotask-vs-easyllama) - [EasyLlama vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-easyllama) - [EasyLlama vs LogMeIn Resolve](https://www.g2.com/compare/easyllama-vs-logmein-resolve) ## Explore Articles - [Best cloud account data management platforms for sales operations](https://www.g2.com/discussions/best-cloud-account-data-management-platforms-for-sales-operations) - [Best functions of online reputation management software](https://www.g2.com/discussions/what-are-some-best-functions-of-online-reputation-management-software) - [best apm tools](https://www.g2.com/discussions/best-apm-tools-what-s-your-favorite) - [What platform integrates screen capture with cloud storage?](https://www.g2.com/discussions/what-platform-integrates-screen-capture-with-cloud-storage) - [Which vendor provides the most secure note-taking platform?](https://www.g2.com/discussions/which-vendor-provides-the-most-secure-note-taking-platform) - [Best-rated customer data platform for software firms](https://www.g2.com/discussions/best-rated-customer-data-platform-for-software-firms) ## Spotlight Categories - [Travel Management Solutions](https://www.g2.com/categories/travel-management) - [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence) - [CMMS Software](https://www.g2.com/categories/cmms)